Business Information Technology System Report - Conosco Analysis
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AI Summary
This report provides a comprehensive analysis of business information technology systems within the context of the Conosco company. It begins by examining the diverse applications of IT systems across various organizational functions, including human resource management, marketing, and finance, highlighting their contributions to achieving organizational goals. The report then delves into the different methods of data storage and processing employed by IT systems, such as manual, mechanical, electronic, batch, online, real-time, and distributed processing. Furthermore, it explores how IT systems support value-added changes to improve business operations, performance, and sustainability. The report concludes with practical recommendations for implementing IT solutions within an organizational scenario, addressing business operations, performance, and sustainability.
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1.................................................................................................................................................1
1.1 Uses of IT system with different functions of an organization............................................1
1.2 IT system contribution towards the accomplishment of organizational goal.......................2
TASK 2............................................................................................................................................4
P2 Different ways IT system stores and process data.................................................................4
TASK 3............................................................................................................................................6
P3 Explanation about how IT system are used to support value added change in order to
improve business operations, performance and sustainability....................................................6
TASK 4............................................................................................................................................8
P4 Recommendations..................................................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1.................................................................................................................................................1
1.1 Uses of IT system with different functions of an organization............................................1
1.2 IT system contribution towards the accomplishment of organizational goal.......................2
TASK 2............................................................................................................................................4
P2 Different ways IT system stores and process data.................................................................4
TASK 3............................................................................................................................................6
P3 Explanation about how IT system are used to support value added change in order to
improve business operations, performance and sustainability....................................................6
TASK 4............................................................................................................................................8
P4 Recommendations..................................................................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9


INTRODUCTION
Business information system reflect about the relationship between the individuals and
the technology within particular organizational environment. Individuals who are specialized in
this field evaluate, implement, develop and communicate technologies so as to improve and
enhance overall performance of an organization (Desai, and Ibrahim, 2015). This report takes
into consideration Conosco company which was founded in 2002 with a vision that IT support
should be far better than just break-fix. This presented assignment explains about uses of IT
system with different function of an organization and how IT system contribute in achievement
of objectives in a specific organization. In addition to this, analysis of different ways in which IT
system stores and process data for customer relationship management, data management and
communication management. Moreover, this file also explains about how IT system is used to
support value added change in order to improve business operations, performance and
sustainability. Lastly, a brief recommendation on practical IT system solution for organizational
scenario is given which covers the range of business operations, performance and sustainability.
TASK 1
P1
1.1 Uses of IT system with different functions of an organization
Information technology is all about the study, development, design and support of
computer information system specifically software application and computer hardware. It’s the
responsibility of the IT workers of Conosco company to ensure that computer work well for the
people. Uses of IT system with different function of an Conosco company are explained below:
Uses of IT system in Human resource management:
Every business organization have realized the fact that Information Technology tool is
the power to reach the business targets. It not only helps in accomplishing organizational goal
but also helps in optimizing the work progress. Human resource management performs various
activities such as recruiting, training, developing individuals in an organization. HRM aims at
achieving competitiveness by rendering constant training and development programs so as to
develop the workforce both personally and professionally (Azar and Vaidyanathan, 2015). It is
proved that information technology like internet, new media, social conferencing and such can
make a great contribution in fulfilment of personnel policies of the business concern.
1
Business information system reflect about the relationship between the individuals and
the technology within particular organizational environment. Individuals who are specialized in
this field evaluate, implement, develop and communicate technologies so as to improve and
enhance overall performance of an organization (Desai, and Ibrahim, 2015). This report takes
into consideration Conosco company which was founded in 2002 with a vision that IT support
should be far better than just break-fix. This presented assignment explains about uses of IT
system with different function of an organization and how IT system contribute in achievement
of objectives in a specific organization. In addition to this, analysis of different ways in which IT
system stores and process data for customer relationship management, data management and
communication management. Moreover, this file also explains about how IT system is used to
support value added change in order to improve business operations, performance and
sustainability. Lastly, a brief recommendation on practical IT system solution for organizational
scenario is given which covers the range of business operations, performance and sustainability.
TASK 1
P1
1.1 Uses of IT system with different functions of an organization
Information technology is all about the study, development, design and support of
computer information system specifically software application and computer hardware. It’s the
responsibility of the IT workers of Conosco company to ensure that computer work well for the
people. Uses of IT system with different function of an Conosco company are explained below:
Uses of IT system in Human resource management:
Every business organization have realized the fact that Information Technology tool is
the power to reach the business targets. It not only helps in accomplishing organizational goal
but also helps in optimizing the work progress. Human resource management performs various
activities such as recruiting, training, developing individuals in an organization. HRM aims at
achieving competitiveness by rendering constant training and development programs so as to
develop the workforce both personally and professionally (Azar and Vaidyanathan, 2015). It is
proved that information technology like internet, new media, social conferencing and such can
make a great contribution in fulfilment of personnel policies of the business concern.
1
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Advancement in technology can render a huge impact on the HR department of Conosco
company as it helps in improving the internal process of an organization. In addition to this it
also helps in building core competencies and in overall development of an organization.
Moreover, IT system also help in increasing efficiency and effectiveness of the human resources
as IT application helps in building advancement in the recruitment system as well as increase the
level of efficiency of an organization.
Use of IT system in Marketing department:
In modern era where advancement in technology take place in a fast speed take place
technology advancement largely affect the marketing function of company, as IT system helps in
maximizing company marketing potential. Marketing department of Conosco uses IT system for
customer relationship management, content and data ware house management, all these are the
part of large scale projects so it’s the prime responsibility of IT staff to carry out and support all
these marketing activities.
Use of IT system in finance department:
The main use of information system specially in finance department is that it helps in
updating all the transaction automatically in general ledger, as it is the core component of all the
financial information system. IT system also helps in updating various accounts like sales,
accounts receivable and inventory. In addition to this it also helps in reducing errors which use to
take place when an individual use to prepare ledge by their own. Moreover, IT system also helps
in monitoring, controlling and forecasting of cash when there arises the requirement of finance.
Use of IT system in finance department of Conosco company helps in generating multiple
financial reports consistently and accurately.
Overall it can be concluded that Information system in an organization helps in the
accomplishment of an organizational goal as it helps in rendering data to the executive
management so that the management can take accurate decision by their own. Data is compiled
through transaction processing into the information system so as to access detail records. Thus, it
helps in improving the efficiency of the Conosco operational activities as well as to achieve
maximum profitability for an organization.
1.2 IT system contribution towards the accomplishment of organizational goal
In an Consco company, Information system plays major role in supplying information to
all the department of an organization. Management information system work foster and
2
company as it helps in improving the internal process of an organization. In addition to this it
also helps in building core competencies and in overall development of an organization.
Moreover, IT system also help in increasing efficiency and effectiveness of the human resources
as IT application helps in building advancement in the recruitment system as well as increase the
level of efficiency of an organization.
Use of IT system in Marketing department:
In modern era where advancement in technology take place in a fast speed take place
technology advancement largely affect the marketing function of company, as IT system helps in
maximizing company marketing potential. Marketing department of Conosco uses IT system for
customer relationship management, content and data ware house management, all these are the
part of large scale projects so it’s the prime responsibility of IT staff to carry out and support all
these marketing activities.
Use of IT system in finance department:
The main use of information system specially in finance department is that it helps in
updating all the transaction automatically in general ledger, as it is the core component of all the
financial information system. IT system also helps in updating various accounts like sales,
accounts receivable and inventory. In addition to this it also helps in reducing errors which use to
take place when an individual use to prepare ledge by their own. Moreover, IT system also helps
in monitoring, controlling and forecasting of cash when there arises the requirement of finance.
Use of IT system in finance department of Conosco company helps in generating multiple
financial reports consistently and accurately.
Overall it can be concluded that Information system in an organization helps in the
accomplishment of an organizational goal as it helps in rendering data to the executive
management so that the management can take accurate decision by their own. Data is compiled
through transaction processing into the information system so as to access detail records. Thus, it
helps in improving the efficiency of the Conosco operational activities as well as to achieve
maximum profitability for an organization.
1.2 IT system contribution towards the accomplishment of organizational goal
In an Consco company, Information system plays major role in supplying information to
all the department of an organization. Management information system work foster and
2

communicate information whenever needed. It regulates and controls the incoming information,
proceed this information to the destination in the quantity needed (Zhang and et. al., 2017). In
addition to this Information technology system ensures that data collected is appropriate from the
various resources, processed and displace further to the needed end. Some of the contribution of
IT system of Conosco company towards the accomplishment of an organizational goal are
explained below:
Information system of Conosco helps in satisfying the diverse needs with the help
analysis system, query system, decision support system and mode-ling system.
Information technology system of Conosco company also help in strategic planning,
operational control, management control and transaction processing. Specifically, in
clerical personal, information system helps in transaction processing as well as to answer
queries on the data concern to the transaction. In addition to this it also helps in
references on a variety of documents and to check the status of a particular record.
Information technology system of Conosco company helps in rendering operational data
for planning, scheduling and controlling to the junior management personal of an
organization. In addition to this it also helps in decision making at various operation level
so as to correct and control situation.
It also helps the middle level management of Conosco company in making short term
plan, target settings well as to control the overall business functions.
It also helps the top level management of Conosco company in strategic planning,
evolving business plan and to implement them.
Information system plays an important role in Conosco company as it helps in generating
information, helps in problem identification as well as help in taking corrective decision
for the company.
Overall it can be concluded that Information technology system of Conosco company
plays an important role in an organization, as good information system supports the marketing
management, production management and finale management so as to achieve efficient and
effective outcomes. In addition to this, it has also helped in monitoring and tracking of functional
target so as to make easy to achieve the target goal of Conosco company (Peltier, 2016.).
Moreover, through informational technology functional manager are informed about the
achievements, shortfalls and progress that is taking place while carrying out various operational
3
proceed this information to the destination in the quantity needed (Zhang and et. al., 2017). In
addition to this Information technology system ensures that data collected is appropriate from the
various resources, processed and displace further to the needed end. Some of the contribution of
IT system of Conosco company towards the accomplishment of an organizational goal are
explained below:
Information system of Conosco helps in satisfying the diverse needs with the help
analysis system, query system, decision support system and mode-ling system.
Information technology system of Conosco company also help in strategic planning,
operational control, management control and transaction processing. Specifically, in
clerical personal, information system helps in transaction processing as well as to answer
queries on the data concern to the transaction. In addition to this it also helps in
references on a variety of documents and to check the status of a particular record.
Information technology system of Conosco company helps in rendering operational data
for planning, scheduling and controlling to the junior management personal of an
organization. In addition to this it also helps in decision making at various operation level
so as to correct and control situation.
It also helps the middle level management of Conosco company in making short term
plan, target settings well as to control the overall business functions.
It also helps the top level management of Conosco company in strategic planning,
evolving business plan and to implement them.
Information system plays an important role in Conosco company as it helps in generating
information, helps in problem identification as well as help in taking corrective decision
for the company.
Overall it can be concluded that Information technology system of Conosco company
plays an important role in an organization, as good information system supports the marketing
management, production management and finale management so as to achieve efficient and
effective outcomes. In addition to this, it has also helped in monitoring and tracking of functional
target so as to make easy to achieve the target goal of Conosco company (Peltier, 2016.).
Moreover, through informational technology functional manager are informed about the
achievements, shortfalls and progress that is taking place while carrying out various operational
3

activities so as to accomplish organizational goals and objectives. Furthermore, the manager is
kept alert by providing the information and probable trend that are taking place in various aspect
of an organizations. It helps the Conosco company in forecasting long term planning.
Information technology system calls for a systematization of the various business operational
activities in an effective and efficient manner. As a result, it helps in improving the
administration of an organization by bringing discipline in its operations as every workforce
need to follow system and procedures of information technology. Thus, such system renders high
degree of professionalism in an organization operations and indirectly it pull business towards
the corporate goals by providing accurate information to an organization. Use of computer
system enable the business concern to use such techniques and tools which are impossible to use
it manually. In addition to this use of information technology helps in improving the decision
making ability considerably high. In today's, modern world in every organization there exist
some kind of complexities so in order to grow and render service the Conosco organization
should have proper plan, design and maintained information system. This is because it provides
timely, reliable and beneficial information to an organization so that the organization can take
rational and speedy decisions. Thus, overall it can be said in modern era it is very important to
have information technology system within the organization as it helps in storing and
maintaining of all the required information of an organization (Pathan, 2016). Proper Information
technology system assist the decision makers at various level and greatly helps in achieving
predetermined aims and goals of Conosco company.
TASK 2
P2 Different ways IT system stores and process data
Processing of data is refer to as conversion of raw data into significant information
through a procedure (IT system stores and process data, 2018). Data in Conosco organization is
manipulated so as to produce result which will lead to the resolution of a difficulty or it can be
said to improve the existing situation. It is just similar to the situation where inputs (raw data)
are processes to produce output(insights). Broadly, Conosco organization employ information
technology system in order to carry out series of operations in a specific manner so as to present,
interpret and to obtain information. There are different techniques and ways of manual data
storing and processing which are explained below:
4
kept alert by providing the information and probable trend that are taking place in various aspect
of an organizations. It helps the Conosco company in forecasting long term planning.
Information technology system calls for a systematization of the various business operational
activities in an effective and efficient manner. As a result, it helps in improving the
administration of an organization by bringing discipline in its operations as every workforce
need to follow system and procedures of information technology. Thus, such system renders high
degree of professionalism in an organization operations and indirectly it pull business towards
the corporate goals by providing accurate information to an organization. Use of computer
system enable the business concern to use such techniques and tools which are impossible to use
it manually. In addition to this use of information technology helps in improving the decision
making ability considerably high. In today's, modern world in every organization there exist
some kind of complexities so in order to grow and render service the Conosco organization
should have proper plan, design and maintained information system. This is because it provides
timely, reliable and beneficial information to an organization so that the organization can take
rational and speedy decisions. Thus, overall it can be said in modern era it is very important to
have information technology system within the organization as it helps in storing and
maintaining of all the required information of an organization (Pathan, 2016). Proper Information
technology system assist the decision makers at various level and greatly helps in achieving
predetermined aims and goals of Conosco company.
TASK 2
P2 Different ways IT system stores and process data
Processing of data is refer to as conversion of raw data into significant information
through a procedure (IT system stores and process data, 2018). Data in Conosco organization is
manipulated so as to produce result which will lead to the resolution of a difficulty or it can be
said to improve the existing situation. It is just similar to the situation where inputs (raw data)
are processes to produce output(insights). Broadly, Conosco organization employ information
technology system in order to carry out series of operations in a specific manner so as to present,
interpret and to obtain information. There are different techniques and ways of manual data
storing and processing which are explained below:
4
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Manual Data processing: It is also one of the way of IT system of Conosco organization
through which data is processes manually without using any kind of machine so as to get
the required result (Oinas-Kukkonen and Harjumaa, 2018). Through such processing all
the logical operations and calculations are performed automatically. This, method is
highly avoided by the Conosco because through this method there is high probability or
error to take place as well as it is time consuming too.
Mechanical data processing: Through this techniques Conosco organization data are
processed by using various devices like mechanical printers, typewriters and various
other mechanical devices. This technique of storing and processing data is fast and
accurate
Electronic data processing: It is the modern technique which is used by the Conosco as
data and set of instruction are given to the computer as an input and automagically set of
instruction rendered result in the form of output.
Batch processing: It is a method where data are organized and sorted into groups so as to
allow sequential and efficient processing. Online processing is a method which is used to
record and research information system.
Online processing: It is the ways of information technology system which is used by the
Conosco organization as this is a method which is used to utilize equipment and internet
connections directly by attaching it with computer. This is one of the best way of storing
data at one place and such data can be used by all together at different place.
Real time processing: - Real time data processing refers to execution of information in a
little period of time (Noble, 2017). This processing is required when it is primary that the
input content is dealt with rapidly enough in order to control the output effectively. Its
examples are – traffic control systems, ATMs and ultramodern computer systems. In
context to Conosco this processing should be carefully programmed so that no inputs
events should left.
Distributed processing: - Distributed processing refers to a setup in which many
individual cardinal units work on the identical programs, systems or functions in order to
provide high susceptibility for a computer or another device. In context to Conosco this
processing can be used for application running using more than one computer.
5
through which data is processes manually without using any kind of machine so as to get
the required result (Oinas-Kukkonen and Harjumaa, 2018). Through such processing all
the logical operations and calculations are performed automatically. This, method is
highly avoided by the Conosco because through this method there is high probability or
error to take place as well as it is time consuming too.
Mechanical data processing: Through this techniques Conosco organization data are
processed by using various devices like mechanical printers, typewriters and various
other mechanical devices. This technique of storing and processing data is fast and
accurate
Electronic data processing: It is the modern technique which is used by the Conosco as
data and set of instruction are given to the computer as an input and automagically set of
instruction rendered result in the form of output.
Batch processing: It is a method where data are organized and sorted into groups so as to
allow sequential and efficient processing. Online processing is a method which is used to
record and research information system.
Online processing: It is the ways of information technology system which is used by the
Conosco organization as this is a method which is used to utilize equipment and internet
connections directly by attaching it with computer. This is one of the best way of storing
data at one place and such data can be used by all together at different place.
Real time processing: - Real time data processing refers to execution of information in a
little period of time (Noble, 2017). This processing is required when it is primary that the
input content is dealt with rapidly enough in order to control the output effectively. Its
examples are – traffic control systems, ATMs and ultramodern computer systems. In
context to Conosco this processing should be carefully programmed so that no inputs
events should left.
Distributed processing: - Distributed processing refers to a setup in which many
individual cardinal units work on the identical programs, systems or functions in order to
provide high susceptibility for a computer or another device. In context to Conosco this
processing can be used for application running using more than one computer.
5

Data processing system requires various processes which include variation of the data is
being done firstly so as to ensure whether the supplied data are relevant and correct. Secondly,
sorting of various items and data into different sets. Thirdly summarizing of data into main
points so as to reduce detail data. Fourthly, Aggregation of multiple pieces of data an then
analysing and interpreting of data. Lastly, reporting and classification of data are done into
various categories.
Overall it can be concluded that it system plays a vital role for Consco organization as it
helps in storing and processing of data easily and smoothly. In addition to this it is cost effective
and efficient technique to store data (Naito and et. al 2018)
TASK 3
P3 Explanation about how IT system are used to support value added change in order to improve
business operations, performance and sustainability.
In business world, IT system help in improving the operation of company. It helps in
collecting useful information that can be used by manager to make effective decision for the
future. IT system are defined all the electronic equipment implemented in Conosco that easy the
work of manager. Such as computer system, servers, hardware and other network used by
company. These systems are useful in various organisational context that help in collecting and
posting relevant information (Liggins, Hall and Llinas, 2017). Manager of Conosco, applies all
IT system that help in adding values to the business operation, it also helps in improving the
business operation and productivity of company. IT system means each and every kind of
electronic data processing unit the help in recording information, maintaining a transparent
record about the performance of employees and business operations. With the help of IT system
such as, software, hardware and internet website.
IT system is one of the valuable part for any kind of business operations. It has been used
by various services providers to manage the network as they are used to support different kind of
activities that are performed during the period of time. In accordance with the market setting, a
business can undertake plenty of operations that can provide products to their customer. A
business information system carries out specific functions in support of operations that can
consists of employee record storage, preparing and storing company’s overall documents and
credit processing. It is the combination of various process as well as function which can be used
6
being done firstly so as to ensure whether the supplied data are relevant and correct. Secondly,
sorting of various items and data into different sets. Thirdly summarizing of data into main
points so as to reduce detail data. Fourthly, Aggregation of multiple pieces of data an then
analysing and interpreting of data. Lastly, reporting and classification of data are done into
various categories.
Overall it can be concluded that it system plays a vital role for Consco organization as it
helps in storing and processing of data easily and smoothly. In addition to this it is cost effective
and efficient technique to store data (Naito and et. al 2018)
TASK 3
P3 Explanation about how IT system are used to support value added change in order to improve
business operations, performance and sustainability.
In business world, IT system help in improving the operation of company. It helps in
collecting useful information that can be used by manager to make effective decision for the
future. IT system are defined all the electronic equipment implemented in Conosco that easy the
work of manager. Such as computer system, servers, hardware and other network used by
company. These systems are useful in various organisational context that help in collecting and
posting relevant information (Liggins, Hall and Llinas, 2017). Manager of Conosco, applies all
IT system that help in adding values to the business operation, it also helps in improving the
business operation and productivity of company. IT system means each and every kind of
electronic data processing unit the help in recording information, maintaining a transparent
record about the performance of employees and business operations. With the help of IT system
such as, software, hardware and internet website.
IT system is one of the valuable part for any kind of business operations. It has been used
by various services providers to manage the network as they are used to support different kind of
activities that are performed during the period of time. In accordance with the market setting, a
business can undertake plenty of operations that can provide products to their customer. A
business information system carries out specific functions in support of operations that can
consists of employee record storage, preparing and storing company’s overall documents and
credit processing. It is the combination of various process as well as function which can be used
6

to increase the overall efficiency and management of an organisation. There is various reason
which will be helpful for attaining higher profitability in coming period of time. owner of the
company can do correct the amount of stock in store so that customer can easily be able to get
reliable outcome results in future time (Lehmann and Joseph, 2015).
Sustainability refers to the business the corporate sustainability of the business. As the
business requires the sustainability for its proper growth and the long term sustainability of the
business. As the business require the development and also responsible for the development of
the society. Sustainability promotes the development but without affecting the environment. The
IT system ensures the business in improving their technologies which does not affects the
environmental resources and without affecting the environment. IT collects all sorts of
performance metrics that are uptime, availability, budget allocation etc. also it improves the
operational and functional performance metrics are often not relevant to business. Moreover IT
creates the main role by creating awareness about the measures regarding technology, that while
production the it promotes the production development without affecting the environment.
In present era, business firm like Conosco with the motive to achieve advantages over
other companies in same industry have special resources that other do not have. This helps them
to increase the efficiency of its business operation. They make Use of IT system and are to make
optimum utilization of available resources through proper recording, company able to generate
higher income, increase its market position, profitability and productivity development. This
entire factor makes Conosco to maintain sustainability in market for long rung and also helps top
achieve competitive advantage. The manager of company applies competitive modes “Porter’s
five forces” that shapes the fate during a time frame. Some of the important points are:
Traditional Competitor: It is related to the existing firm with the same industry that
share same market. So manager of Conosco always keeps on developing their IT system that
make them better from other companies (Laudon and Laudon, 2016).
New Market entrants: When New company’s entry to the existing industry they come
with the latest IT solution to deal with the different situation. By keeping that in mind manager
of Conosco makes their IT system to be developed and motivate that keep company to perform
business operation quickly and safely ad result in revenue growth and performance development.
Substitute Product and Services: Companies always tries to make better product for
customer that helps them in increasing customer satisfaction level. They introduced various other
7
which will be helpful for attaining higher profitability in coming period of time. owner of the
company can do correct the amount of stock in store so that customer can easily be able to get
reliable outcome results in future time (Lehmann and Joseph, 2015).
Sustainability refers to the business the corporate sustainability of the business. As the
business requires the sustainability for its proper growth and the long term sustainability of the
business. As the business require the development and also responsible for the development of
the society. Sustainability promotes the development but without affecting the environment. The
IT system ensures the business in improving their technologies which does not affects the
environmental resources and without affecting the environment. IT collects all sorts of
performance metrics that are uptime, availability, budget allocation etc. also it improves the
operational and functional performance metrics are often not relevant to business. Moreover IT
creates the main role by creating awareness about the measures regarding technology, that while
production the it promotes the production development without affecting the environment.
In present era, business firm like Conosco with the motive to achieve advantages over
other companies in same industry have special resources that other do not have. This helps them
to increase the efficiency of its business operation. They make Use of IT system and are to make
optimum utilization of available resources through proper recording, company able to generate
higher income, increase its market position, profitability and productivity development. This
entire factor makes Conosco to maintain sustainability in market for long rung and also helps top
achieve competitive advantage. The manager of company applies competitive modes “Porter’s
five forces” that shapes the fate during a time frame. Some of the important points are:
Traditional Competitor: It is related to the existing firm with the same industry that
share same market. So manager of Conosco always keeps on developing their IT system that
make them better from other companies (Laudon and Laudon, 2016).
New Market entrants: When New company’s entry to the existing industry they come
with the latest IT solution to deal with the different situation. By keeping that in mind manager
of Conosco makes their IT system to be developed and motivate that keep company to perform
business operation quickly and safely ad result in revenue growth and performance development.
Substitute Product and Services: Companies always tries to make better product for
customer that helps them in increasing customer satisfaction level. They introduced various other
7
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substitute that have the add advantage to customer with the lower price. For example, in
Conosco, manger applies different IT solution to produces other substitute product that help in
attracting more customer. This will result in improvement of performance in market and increase
profitability (Jacobs, 2016).
Customer: Many companies have the fear, moving of customer to other competition
product and services. So in order to maintain customer base companies provide gods and offer
service at a very low cost by making use of latest technology during their production. Conosco
makes in order to enlarge their market share and increase customer base produces and offer best
product that satisfy the customer more. The use the concept of product differentiation that means
making product available with the lower price and special features.
Supplier: Companies with more different number of supplier have the greater control
over them. Manger of company cans control their supplier in term of quality, price and delivery
status.
TASK 4
P4 Recommendations
There are different problems faced by each kind of organisation, such as inventory
management issue, problem in delivery of operation, mismanagement among employees,
optimized utilization of resources etc. For example, In JS supermarket there are different
department that world for delivery valuable services to customer (Hermann, Pentek and Otto,
2016). This makes company worldwide famous and develop a strong a customer base line. But
recently the company is facing various problem such as, the employees are not able to get salary
on time. They have to wait for their higher authority for collecting salary cheque and that delay
the process. Therefore, employees get de motivated and do not put their full potential to
complete given task. So, the management of company is willing to use IT system to update their
salary distribution process. They want an automatic system that will automatically transfer salary
amount to the employee on a certified date. This will easy the work of management and reduce
the paper work also. Employees satisfaction is the very first target of companies as they are
backbone, without them business operation cannot be performed.
In JS supermarket the management lack in managing inventory. They do not keep a
proper record of every transition related to stock inflows and outflows. This lead to reduction of
8
Conosco, manger applies different IT solution to produces other substitute product that help in
attracting more customer. This will result in improvement of performance in market and increase
profitability (Jacobs, 2016).
Customer: Many companies have the fear, moving of customer to other competition
product and services. So in order to maintain customer base companies provide gods and offer
service at a very low cost by making use of latest technology during their production. Conosco
makes in order to enlarge their market share and increase customer base produces and offer best
product that satisfy the customer more. The use the concept of product differentiation that means
making product available with the lower price and special features.
Supplier: Companies with more different number of supplier have the greater control
over them. Manger of company cans control their supplier in term of quality, price and delivery
status.
TASK 4
P4 Recommendations
There are different problems faced by each kind of organisation, such as inventory
management issue, problem in delivery of operation, mismanagement among employees,
optimized utilization of resources etc. For example, In JS supermarket there are different
department that world for delivery valuable services to customer (Hermann, Pentek and Otto,
2016). This makes company worldwide famous and develop a strong a customer base line. But
recently the company is facing various problem such as, the employees are not able to get salary
on time. They have to wait for their higher authority for collecting salary cheque and that delay
the process. Therefore, employees get de motivated and do not put their full potential to
complete given task. So, the management of company is willing to use IT system to update their
salary distribution process. They want an automatic system that will automatically transfer salary
amount to the employee on a certified date. This will easy the work of management and reduce
the paper work also. Employees satisfaction is the very first target of companies as they are
backbone, without them business operation cannot be performed.
In JS supermarket the management lack in managing inventory. They do not keep a
proper record of every transition related to stock inflows and outflows. This lead to reduction of
8

stock at the time of need. So the management with the help of different IT inventory
management system such as Just in time techniques that support management to record the
proper flow of finished goods, raw material during a particular period (Hawkridge, Vince and
Hales, 2018).
So IT system are helpful increasing the profitability, performance and improve the
productivity of company. By applying different types of IT system help companies to overcome
any situation and deal with any uncertainness. They update their It system in order to maintain
market place and remain on top of industry.
CONCLUSION
From the above project report it is concluded that IT systems play an important role in
performing various functions of the organisation. It impacts organisation's performance,
productivity and functions. It assists management in attaining various objectives by making
finance, marketing, personnel and production more prompt. Along with this different ways and
IT systems and processes helps in maintaining customer’s relations and managing data and
communication in the business. Further, IT systems provides large support for integrating
intrinsic enterprise processes. It also helps businesses in storing information or data and making
customer supporting decisions. By this way it assists in improving operations and sustainability
of business. Lastly it can be said that IT systems are essential to carry out daily operations of an
organisation and improving business efficiency and productivity.
9
management system such as Just in time techniques that support management to record the
proper flow of finished goods, raw material during a particular period (Hawkridge, Vince and
Hales, 2018).
So IT system are helpful increasing the profitability, performance and improve the
productivity of company. By applying different types of IT system help companies to overcome
any situation and deal with any uncertainness. They update their It system in order to maintain
market place and remain on top of industry.
CONCLUSION
From the above project report it is concluded that IT systems play an important role in
performing various functions of the organisation. It impacts organisation's performance,
productivity and functions. It assists management in attaining various objectives by making
finance, marketing, personnel and production more prompt. Along with this different ways and
IT systems and processes helps in maintaining customer’s relations and managing data and
communication in the business. Further, IT systems provides large support for integrating
intrinsic enterprise processes. It also helps businesses in storing information or data and making
customer supporting decisions. By this way it assists in improving operations and sustainability
of business. Lastly it can be said that IT systems are essential to carry out daily operations of an
organisation and improving business efficiency and productivity.
9

REFERENCES
Books and Journals
Hawkridge, D., Vincent, T. and Hales, G., 2018. New information technology in the education of
disabled children and adults. Routledge.
Hermann, M., Pentek, T. and Otto, B., 2016, January. Design principles for industrie 4.0
scenarios. In System Sciences (HICSS), 2016 49th Hawaii International Conference on
(pp. 3928-3937). IEEE.
Jacobs, W. E., Cisco Technology Inc, 2016. Out of band management of basic input/output
system secure boot variables. U.S. Patent 9,235,710.
Laudon, K. C. and Laudon, J. P., 2016. Management information system. Pearson Education
India.
Lehmann, J. and Joseph, S. eds., 2015. Biochar for environmental management: science,
technology and implementation. Routledge.
Liggins II, M., Hall, D. and Llinas, J. eds., 2017. Handbook of multisensor data fusion: theory
and practice. CRC press.
Naito, M. and et. al 2018. Nanoparticle technology handbook. Elsevier.
Noble, D. D., 2017. The classroom arsenal: Military research, information technology and
public education. Routledge.
Oinas-Kukkonen, H. and Harjumaa, M., 2018. Persuasive systems design: key issues, process
model and system features. In Routledge Handbook of Policy Design (pp. 105-123).
Routledge.
Pathan, A. S. K. ed., 2016. Security of self-organizing networks: MANET, WSN, WMN, VANET.
CRC press.
Peltier, T. R., 2016. nformation Security Policies, Procedures, and Standards: guidelines for
effective information security management. Auerbach Publications.
Zhang, Y and et. al 2017. Health-CPS: Healthcare cyber-physical system assisted by cloud and
big data. IEEE Systems Journal.11(1). pp.88-95.
Azar, A. T. and Vaidyanathan, S. eds., 2015. Computational intelligence applications in
modeling and control. Springer International Publishing.Ding, Z., Zhong, C., Ng,
D.W.K., Peng, M., Suraweera, H.A., Schober, R. and Poor, H.V., 2015. Application of
smart antenna technologies in simultaneous wireless information and power transfer.
IEEE Communications Magazine. 53(4). pp.86-93.
Desai, P. and Ibrahim, B., Broadcom Corp, 2015. Method and system for antenna and radio
front-end topologies for a system-on-a-chip (SOC) device that combines bluetooth and
IEEE 802.11 b/g WLAN technologies. U.S. Patent 9,059,782.
Online
IT system stores and process data. 2018. [Online] Available
through:<https://study.com/academy/lesson/transaction-processing-systems-tps-manual-
and-automated-systems.html>
10
Books and Journals
Hawkridge, D., Vincent, T. and Hales, G., 2018. New information technology in the education of
disabled children and adults. Routledge.
Hermann, M., Pentek, T. and Otto, B., 2016, January. Design principles for industrie 4.0
scenarios. In System Sciences (HICSS), 2016 49th Hawaii International Conference on
(pp. 3928-3937). IEEE.
Jacobs, W. E., Cisco Technology Inc, 2016. Out of band management of basic input/output
system secure boot variables. U.S. Patent 9,235,710.
Laudon, K. C. and Laudon, J. P., 2016. Management information system. Pearson Education
India.
Lehmann, J. and Joseph, S. eds., 2015. Biochar for environmental management: science,
technology and implementation. Routledge.
Liggins II, M., Hall, D. and Llinas, J. eds., 2017. Handbook of multisensor data fusion: theory
and practice. CRC press.
Naito, M. and et. al 2018. Nanoparticle technology handbook. Elsevier.
Noble, D. D., 2017. The classroom arsenal: Military research, information technology and
public education. Routledge.
Oinas-Kukkonen, H. and Harjumaa, M., 2018. Persuasive systems design: key issues, process
model and system features. In Routledge Handbook of Policy Design (pp. 105-123).
Routledge.
Pathan, A. S. K. ed., 2016. Security of self-organizing networks: MANET, WSN, WMN, VANET.
CRC press.
Peltier, T. R., 2016. nformation Security Policies, Procedures, and Standards: guidelines for
effective information security management. Auerbach Publications.
Zhang, Y and et. al 2017. Health-CPS: Healthcare cyber-physical system assisted by cloud and
big data. IEEE Systems Journal.11(1). pp.88-95.
Azar, A. T. and Vaidyanathan, S. eds., 2015. Computational intelligence applications in
modeling and control. Springer International Publishing.Ding, Z., Zhong, C., Ng,
D.W.K., Peng, M., Suraweera, H.A., Schober, R. and Poor, H.V., 2015. Application of
smart antenna technologies in simultaneous wireless information and power transfer.
IEEE Communications Magazine. 53(4). pp.86-93.
Desai, P. and Ibrahim, B., Broadcom Corp, 2015. Method and system for antenna and radio
front-end topologies for a system-on-a-chip (SOC) device that combines bluetooth and
IEEE 802.11 b/g WLAN technologies. U.S. Patent 9,059,782.
Online
IT system stores and process data. 2018. [Online] Available
through:<https://study.com/academy/lesson/transaction-processing-systems-tps-manual-
and-automated-systems.html>
10
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