This case study presents a comprehensive analysis of a business law scenario involving contract law and negligence. Part A focuses on the breach of contract between Airbus and Qantas, evaluating the validity of an exclusion clause and its impact on liability. The analysis applies relevant legal principles, including contract formation, breach of contract, and the requirements for valid exclusion clauses. Part B delves into issues of employee misconduct, agency law, and vicarious liability, examining the actions of employees Frank, Gemma, Bob, and Angela. The analysis considers breaches of duty, serious misconduct, and the application of agency principles, including actual and ostensible authority. The conclusion addresses the liabilities of the parties involved, offering insights into the consequences of contractual breaches and employee actions. This document is a student submission on Desklib, a platform providing AI-driven study tools and resources.