Leadership Crisis: Analysis, Strategies, and Implementation

This report analyzes a leadership crisis at ABC Limited, a food and beverage company in Ontario, where employee attrition led to significant losses. The company's management failed to prioritize employee well-being, resulting in poor working conditions, lack of motivation, and ultimately, employees quitting. The report highlights the importance of ethical leadership, communication, and employee engagement in fostering a positive work environment. It emphasizes the need for leaders to understand employee needs, respect their decisions, and provide fair compensation and benefits. The analysis reveals that the crisis stemmed from a lack of planning, organizing, and effective leadership skills. The report concludes with an action plan to rebuild the company's brand image, retain employees, and improve sales revenue by implementing employee retention policies and schemes. The author emphasizes the importance of learning from mistakes and adopting ethical leadership principles to drive future success.

Running Head: LEADERSHIP IN BUSINESS
LEADERSHIP IN BUSINESS
Name of the Student
Name of the University
Author Note

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Description
The food and beverage company ABC Limited, located in Ontario manufactures and
produces soft and health drinks and fast foods or snacks (Palmer 2015). The employees deal
with manufacturing soft drinks including the outer packaging of the drinks and examination
for the taste, quality, expiry dates and marketing the products. The employees work hard to
achieve the desired result and profit. However, in the past few months, many employees
started to quit their jobs from the organization leading to the loss of the company and facing
huge competition from other competitors. This was a major concern in the workplace, which
made the management to critically analyze the issue and investigated the reason for leaving
the company. A detailed feedback report was asked from the current and even existing
working employees about their review on the working environment of the organization. Their
feedback was that there was no initiative taken from the management for the social well
being of the employees. There were no extra benefits or compensation for working extra
hours or any particular shift timings for employees with family. There were short breaks
provided to the employees and no flexible work hours. The overall working culture was not
suitable to work and there was no job satisfaction and motivation leading to quit of the jobs.
It was obvious from the review that employees tend to stay in a workplace communication is
clear and decisions are respected and approachable. Their effort should be understood,
appreciated, and paid rewards for that. This was a life changing experience for me as the
management came up with relevant strategies or employee retention and implementation to
support its employees by constantly keeping in touch to make any further changes.
Feeling
The only feeling during this experience was to how to get back the potential employees who
have provided their best to the company and the future of the existing employees. I was
completely lost and the toughest challenge for me to get back the business on track. I sat with

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the management people to discuss the strategies developed to make the situation better and
not let other competitors to hold on our market share. It negatively affected the other
employees and the company as a whole and its overall profit. Their absence is also felt, as
they were an essential part of the organizational chain. The thought that came to my mind is
that tragedy has only been a lack of sense and responsibility, which never stroke out mind
before. It is important to incorporate social welfare of the employees including morals and
ethics in the organization. This will definitely rebuild the goodwill of the organization. A
great leader will not lie behind because of a setback rather lead is followers in the right
direction or path of success. I realized the importance of ethics of leadership in personal as
well as professional lives that include both moral virtues and ethics. This will clearly
motivate employees to work for the organizational goals and objectives that will gain their
trust for a long-term relationship.
Evaluation
During this critical phase, there were many challenges that had to be faced by the company as
well the employees. As the employees left the organization, it led to the downfall of
production of products and services that in further led to the decrease in sales and overall
revenue of the organization. As a result, the employees were not paid their incentives, which
were kept by the managers. The wages they received was too low which led to dissatisfaction
and demonization in morale of the employees. This has negatively influenced the
organization and the other employees that the company will shut down and they will remain
unemployed. After the employees left, hiring of new employees has a negative effect as the
organization had a poor brand image in the market. This gave an opportunity to other
competitors to grab the market share and lead in that particular region. The existing
employees were left with total disappointment and insecurity towards their job with limited
trust or faith towards the management. Therefore, no matter what was said or done, the

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employees quit their jobs and switched to other rivalry brand with better benefits and
compensation plans. Thus, strategies were developed to hold back some of the best
employees and overcome the challenges faced by the organization. Therefore, it is vital to
have a constant conversation with the employees and make the necessary changes to avoid
this kind of crisis phase. Employees are the assets of any organization and it is the duty of the
management to take care of its employees. The incorporation of ethics into business gives the
organization a right understanding of the organizational goals and objectives, which assists in
the accomplishment of the target business.
Analysis
The result of almost shut down of the organization led to negative consequences of
employees leaving the organization. This had negatively affected the organization as well as
the employees as a whole. The reason behind such kind of failure is lack of planning,
organizing and leadership skills. The leaders or the managers must exercise their leadership
for the survival of the company and employee retention. There are different forms of
leadership and it is important to identify the most effective form of leadership to motivate
others. Ethical leadership involves engaging all employees to individual actions and
motivating them to work under him or her. An effective leader must lead his or team in the
right direction of aims and objectives of the organization and gives them moral and mental
support to stay motivated. The things went badly due to lack of leadership quality. Therefore,
it is vital to enhance the leadership skills and knowledge. An efficient leader will value and
respect the decisions, feelings and social welfare of an employee before thinking about
himself. Since, an organization is made from its employees; therefore, employees should be
its first priority. In other words, the character of a leader reflects in the way he or she treats
and interacts with other employees. There should be a mutual understanding and respect
between them and act as a team to accomplish the goals. Ethical modes of leadership tend to

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be more efficient in business nowadays and every organization adapts corporate social
responsibility to make it globally successful. Thus, communication is the key to success. The
negative result could have been avoided earlier by appropriate planning and controlling.
Initially, a session should have been conduced to ask the employees about the likings and
disliking of them in the company and what changes should have been made to make the
working environment better. If this step would have been taken earlier, then the situation
could have been avoided and the company would have been doing better now. As a result, it
led to negative consequences affecting other employees also. A great leader and his path of
principles is followed by everyone and serves as a role model to others. An ethical leader is a
good example to other managers on how to lead workers towards the path of success.
Integrity and honesty are the essential elements in accomplishment of goals in the world of
business. However, leadership cannot work effectively without a little emotional appeal.
Emotional ways that can be directed are manipulative and genuine. It has a respect towards
the interest and commitment of people in the organization. Therefore, the nebefits and
advantages of the employees should have been taken into consideration first so that they stay
in the organization. It is also vital o gain their faith towards working in the organization so
that they do not leave even during the crisis period. Employees tend to automatically create
an emotional value and a sense of trustworthiness towards the company if they have worked
for a longer period. Therefore, these potential employees will serve the company even if
others leave.
Conclusion
I did not think about the consequences that could occur or any strategic plan to hold back
employees. There was no idea of what was going on in the minds of the employees and that
they were about to leave the company. Therefore, it prevented me to stop thinking further as
the company was doing well in its area. The aim was to achieve the goals of te organization

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by hook or crook and not about the welfare of the organization. The employees were not the
priority. This stopped me from making any action plan.
Action plan
This was a life learning experience and to avoid further mistakes, I would be prepared
beforehand and plan employee’s retention policy and schemes to avoid any negative
outcome. Leaders are those who learn from the mistakes rather than blaming his
subordinates. I have learnt a lot about leadership style and approaches, which will be applied
in the policy for rebuilding the brand image of the company. Therefore, the company will
recover back its employees and sales revenue.

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References
Palmer, D. E. (2015). Business Leadership.