Business Futures Report: Leadership, Responsibility, and Social Media

This report analyzes business futures, focusing on leadership approaches in a multinational context, specifically using Tesco as a case study. The report explores different leadership styles, including autocratic, democratic, transformational, and cross-cultural leadership, and their relevance in a multicultural environment. It distinguishes between organizational responsibility and responsible leadership, examining their implications for private, public, and third-sector institutions. Furthermore, the report critically examines the evolving relationship between business, government, and civil society concerning ethical and corporate social responsibilities. Finally, the report investigates social media tools, organizational approaches, and their impacts on business organizations, providing a comprehensive overview of key considerations for future business success. The report highlights the impact of the global pandemic on business and the need for strategic preparation to face uncertainty.

Business futures

Table of Contents
INTRODUCTION...........................................................................................................................4
MAIN BODY..................................................................................................................................5
TASK...............................................................................................................................................5
Overview of the company............................................................................................................5
LO1 Different approaches to leadership and their relevance in a multi cultural context............5
LO2 Critically distinguish the concepts of 'Organisational Responsibility' and 'Responsible
Leadership' and their implications for private, public and third sector institutions?...................8
LO3 critically examine the evolving and complex relationship between business, government
and civil society.........................................................................................................................10
LO4 Understanding of the key categories, social media tools, and organisational approaches
towards social media and their impacts on business organisations...........................................12
CONCLUSION..............................................................................................................................13
References......................................................................................................................................14
Books and journals:...................................................................................................................14

INTRODUCTION
Today's business is highly affected by market environment and its competencies. Due to the
Global pandemic, many businesses face losses and unpredictable circumstances which are
affecting the business in UK. Is the conditions are critical because of covid-19, the business who
wants to regain their market will need to get prepare from now. Many organisations are making
extra efforts in their human and other resources effectively carry on their work on social
platforms. It is not necessary that situations will be get back to normal after the pandemic so that
these business organisations will need to prepare accordingly to face uncertainty and prepare
strategy before it get late (Bland,. and Osterwalder, 2019). As a business advisor in one of the
multinational company Tesco, it was established in 1919 and comes under the third largest
Supermarket chain into the world. The company have large number of products and services
which are operated into many cities worldwide. They deal in the all consumer goods and daily
general items with wide varieties and ranges of choice. Tesco has its aims to provide quality and
quantity at a reasonable price to customers. Apart from the fact that the company has reputation
and worldwide reach but it also getting affected by the covid-19 situation which could lower
down their operations if not get ready to face the uncertainty by preparing fruitful Strategies and
approaches that will be helpful in coming out from the competitiveness and lack of human power
Therefore this report is going to present the leadership approaches to perform business into
multinational context ( Bock,. and Wiener, 2017). Also as a business advisor there will be
discussion about organisational responsibility which good impact on private public and other
sectors. Moreover, there will be critical examination of relationships between business and the
government in order to fulfil ethical and corporate social responsibility. At last, the report will
present all the key understanding regarding social media tools through which business good
expand and large their operations in today's world.

MAIN BODY
TASK
Overview of the company
The Tesco PLC has the largest manufacturer and dealer of consumer and general goods which
has its headquarters in UK England. The company serves their best quality products in why
number of cities. As a Retail Industry have large opportunities to grow due to having essential
products and services which are surely undertake by customers. The company has around
423,092 employees which are scattered in all there outlets. Tesco is one of the largest
supermarkets but not only up to this extent, has also the company diversified areas in financial
services Telecom, furniture electronics and many more. It this company is the most versatile in
you came who comes under the London Stock Exchange and on annual revenue in approx dollar
64.7 60 billion till 2020 (Bradley, Parry, and O’Regan, 2020). The success of Tesco is based on
the Strategies and pillars they create to attract customers with their quality and reasonable prices
products. Therefore, Tesco has good financial stability and a reputed brand name which attracts
many of individuals and stakeholders to invest and join hands with the Tesco. This could be an
advantage for the company even to increase their performance at the time of crisis and pandemic.
LO1 Different approaches to leadership and their relevance in a multi cultural context
The business organisations facing challenges, due to the global financial crisis during pandemic,
in the situation of consequences, the business could only get success by engaging human
resource in fulfilling aims and objectives with enthusiasm and motivation. This could be then my
following the traditional and modern ways of leadership which has a number of benefits that can
change the full scenario of organisation whether it is growing or declining. Leadership is a
concept of presenting ones roles and responsibility to others by being a conceptual personality
and an inspiration. It is a process of putting all the efforts towards pertaining organisational
goals. Leadership is a continuous and pervasive function of management which applies in every
cultural context. In simple terms, leadership is necessary whether the organisation working at
domestic or international level (Danilova, 2019). The leader is the only individual who
influences others to contribute their efforts in attaining company’s objective. The leaders are the
one who worked among the group and take all them together to the success and growth for team

and Organisation as well. The leadership is followed in performed by many approaches which
are discussed below:
Autocratic leadership: it is one of the effective style of leadership which define the role as a
boss. The leader present themselves as the doer and responsible once for all the actions. The
leaders hold all the responsibilities and authorities to take decision and ,nds as per their own.
About the team and subordinates are entitled to follow their part and work ok as according to the
guidance. These leaders are quite strict and enthusiastic about their work that require prompt
result and work actions. The type of leadership is not activated in every organisation due to you
no flexibility and leniency provided which is not accepted by employees. In context of Tesco ,
the company good use this leadership in future if the objective of organisation or not completing
well so require guidelines and prompt implementation by hiring an autocratic leader.
Democratic leadership : this leadership is light and influence by most of the organisation. A
democracy regulate into the organisation followed by this kind of leadership in which the teams
and subordinates are welcomed to take participate in decision making. The leader has their
responsibility to make final decision but after taking all the opinions and ideas from their
subordinates. The leader has also power to get elegant their authorities among team so that the
communication and interpersonal relationship will get maintain (Foss, and Saebi, 2018). Through
this type of leadership, the team respect the decisions of the leaders and entitles honesty and
fairness in working. Tesco regulate democratic leadership which is the reason behind their
success. It is effective in a cross cultural context where individuals are of different backgrounds
and working overseas. So that, no employee will feel left out and discouragement. Giving
employees there kind of autonomy and power , they will contribute their best of efforts in
completing the objective on time. So that , this leadership will be a best move in preparing the
Tesco for future uncertainty.
Transformational leadership : this leadership encourage motivation and initiate change into
organisation and individual. The leaders are the motivators and inspiration for their team to get
high performance objectives and lead to maintain employee’s interest at workplace. Tesco
require the kind of leaders and follow this approach to motivate employees at the time of crisis
for working more hard and be ready to work in diversify culture under the guidance of
transformational leaders.

Cross cultural leadership : this kind of leadership is a mixture of all the above. It is essential to
understand different cultures while working for different society. The Tesco is a multinational
organisation which requires these kinds of leaders who could manage and communicate with
employees belongs to different culture. This requires multilingual skills and enthusiastic
personality in order to handle different group and personalities and lead them to contribute in
company's success.
Transactional leadership: this leadership is basically a form of guidance and motivation
rewards and authorities. The leaders exchange information and bring effective communication to
give Orders and instructions to the subordinates. These leaders believe in to do hard work in
order to get rewards and compensation in exchange (Ismail, Khater, and Zaki, 2017). It is a way
of motivating the employees to work in guided manner so that they could take advantage of
rewards and incentives. This leadership is effective for working in cross cultural society. It could
be difficult for the leaders to initiate people with different behaviour and nature by day of only
communication so that in the rewards and incentives will work as a severe and effective to gain
out contribution of these workers. In the upcoming future, Tesco needs to focus on transactional
leadership so that employees will empower their work and dignity through getting rewards and
appreciation.
Lassiz fair leadership: as per the leadership, freedom and enormous decision making will be
provided to the Employees or subordinates . this could be said that the authorisation are in the
hand of subordinates to work in their desired manner without any e interference. This leadership
is not prominent and suitable for all the businesses as it is not consist any Orders and guidance so
the work will not goes fruitful toward the objective. The Tesco needs to eliminate this kind of
leadership and actions (Kaplan, 2018). Giving full authority to the subordinates is no way of
motivation rather leads to conflict and confusion into work. This kind of leadership is not at all
work for cross cultural sections. As people comes from different backgrounds and has their own
thinking which will not the feasible for organisation objective. Therefore, Tesco need not to use
this approach at all which could impact severely on organisation success.
As it is evaluated that all the leadership approaches have some significance in order to
guide and motivate human resource towards achieving organisational objectives. Different

leadership have their relevance in different context in terms of human behaviour value culture
and thinking.
LO2 Critically distinguish the concepts of 'Organisational Responsibility' and 'Responsible
Leadership' and their implications for private, public and third sector institutions?
Organisation responsibility: an organisation is a group of number of individuals and attracts
customers which are also a part of organisation practice. So that the organisation is not all alone
and does not seems to free with the responsibility. The organisation is expected to perform the
responsibility in terms of many ways that are economical social and environmental. The
organisation responsibility is not only extends into different organisation but is applicable for all
types of organisation at respective of their size and goals. There are various responsibility that an
organisation needs to perform for internally and externally bi mainly focusing on not to harm
anyone. Perform all the right things and activities that are in favour of both business and Society
is the first and foremost responsibility (Kulyk, and Škodová Parmová, 2017).. The second one is
to follow the ethics and principles of the society before taking any actions that could lead to
harm or disrespect these concerns. The organisation is pool of stakeholder’s society and
government regulations which need to be fulfil at a same time while carrying out the business
practices. These stakeholders are the employees, owner investor’s collaborations and other
communist who are indulging with the company. Show the organisation has the responsibility to
fulfil each and every right of every individual in terms of their safety and security, liabilities and
pay and right to contradict of any allegation and perform responsibilities in terms of making
welfare for society.
Responsible leadership: this concept is basically taking a global path into every business. The
leaders are an integrated part of organisation which has their own responsibility apart from the
organisations. These responsibilities differentiate between what is right and what is wrong into
the dynamic business environment. The globalised economy is complex and uncertain that
require a systematic and responsible action to carry out the business successfully. For that
instance, the leaders are facing rights and authorities to be a responsible leader towards society as
well as their team and other organisation members. As all the task and working criteria are in the
hands of leaders , they are oblige to take decision which are fruitful for the society and encourage

welfare. Nowadays commerce society expects a wise and fruitful decision from the leaders of
business as they are innovative and charismatic personality which could solve their problem. So
that the leader are responsible to fulfil the Expectations of their team as well as the society for
they are working. In context of Tesco, due to having large operations and wide-area , the
managers would not be able to make time for or taking decisions at the need to plan strategies for
further business practices (Laukkanen,. and Tura, 2020). So that the leaders are the one who take
all the corporate and social decisions in terms of products and services and other departments.
Once the leader achieve and successfully take decision for both society and employees , they are
said to be a responsible leader who could eliminate all the insert in it is and come up with an
innovative way of working which is required for future businesses like Tesco.
Impact on private, public and other sectors:
Private: The organisation responsibility and responsible leadership does have impact on private
sector organisation. As a private on organisation work on Profit maximization and perform all
the eggs in accordance to what makes their organisation achieve more profit. Many of private
sectors neglect the importance of corporate responsibility and Society welfare which impact on
their growth and success. Therefore organisation responsibilities show so these concerns as well
as the leaders are needed to be responsible in taking decisions for the society also. So that,
private sector is still facing challenges and issues in sustainable business practices to the rights of
stakeholders.
Public: The public sector organisations are mainly under governmental control which works on
less profit and more of social services. So that, the responsibility of organisation and the leaders
needs to be maintained. All the funds and business decisions are interference by the government
so that the leaders need to act in that manner which does not impact the profitability of the
sectors. Mainly public sectors are known for social work and society welfare even doing a small
in public favour. Tesco is a public limited company that fulfils all their responsibilities in doing
sustainable business and assures quality and prices which are affordable by the society and does
not abolished any right of individuals. This practice is needs to be continued more perfectly in
the future as all the success will be depend upon it.
Non-profit or NGO’s: This organisation are said to be the voluntary organisations also.
Basically the NGOs are run for no profit strategy and believe in providing social work to support

vulnerable people by providing a healthy life to them. So that, the organisational responsibility is
merely more than other sectors as they are totally indulges with social welfare. The responsibility
is to give equal opportunities and facilities to society people without harming sentiments and
values people follow (Lim, 2017). Therefore, the leader of voluntary organisations must be more
dedicated and enthusiastic into their work for providing a social help which changed the life of
needy people. So that these two terms impact highly on this sector as they are totally funded by
donations Charity and government . it is there one of the responsibilities to not use these funds
for personal purpose which will be subject of bribe and corruption.
LO3 critically examine the evolving and complex relationship between business, government
and civil society
In today's modern world, the businesses, Government and civil society are all
interconnected and form a relationship of humanity and welfare. This relationship effect once
action taken for others. As in the recent time of covid-19 the government taking appropriate and
necessary actions are precautions to Welfare the society and prevent them from the impact of
corona virus. Therefore, the society is all dependent upon the decision of government policies
and their strategies which they regulate for healthy life of people. So the business organisation is
also a part of society and community which come under government control. Therefore, this
relationship are said to be Complex and vital for society welfare. These relationships are
confronted in terms of ethical and corporate social responsibilities. The discussion over this
relationship is done below:
Relationship of business and government: The business organisations and government
all are fully connected in terms of making the economy exaggerate and continue to maintain the
demand and supply of the country. The business gives GDP to the country E and the government
control the business activities in order to give a right path to make a country developed in a
effective way. The governments regulate laws and legal rights for the business organisation
which they perform while taking any decision (Miles, Belousova, and Chichkanov, 2018. some
of these laws are partnership or trade policies Texas investment and foreign exchange. The
objectives of both are interconnected at the government want economic stability where as the
business need to maximize their profit for its existence. In terms of ethical and corporate social
responsibility , the government influence on business to contribute in CSR by reducing anyway

stage or harmful substances from their business practices that leads to effect on business
reputation into market. Therefore, Tesco is influenced by government practices and policies to
support the society during the pending make and not take advantage of their vulnerable
condition. Doing so, government it would put serious allegations and can be seen to the
organisation and snatch the licence for or up to one year in UK. However, the Tesco need to
maintain all the ethical values and their responsibility also by maintaining the profitability of
organisation.
Relationship of government and society: The society it all dependent on government
policies and there regulations into the country. Apart from the freedom and rights the society gets
must be in limits and some boundaries. No individual take any action to harm others in terms of
Murder, and illegal practices and breaking up of the law. So that government influence on
society in a Broadway. So that the government not only put allegations and perform it stick
image but also take actions for society welfare and at the time of crisis. In the present scenario,
the UK Government put their all efforts to support people who are jobless and family losing their
earning member earning member by giving them food and shelter along with compensation. A,
society are the foremost priority of government which needs to be satisfied and live a Healthy
lifestyle.
Relationship of business and civil society: A business organisation holds relationship
with the civil society as they are the only individuals for whom the organisation is working.
Business has their responsibility to encourage society ethics and values under their practices and
the society needs to understand the business liabilities and not perform any fake or illegal actions
towards business that could harm its reputation. Therefore both parties hold a special relationship
with each other (Nieuwenhuis, 2018). When the organisation fulfilling corporate responsibilities
behold a special image in the eyes of society and get a competitive advantage into market.
Therefore, Tesco has a good reputation and brand name into to market by following all the ethics
and responsibility towards society and abolishing their rights by reducing wastage and carbon
free gases do not pollute the environment. Also, in near future the company needs to aware and
encourage people for donation to provide assistance for them who are suffering from covid-19
and support the society. This action will create a better future for Tesco.

LO4 Understanding of the key categories, social media tools, and organisational approaches
towards social media and their impacts on business organisations
The involvement of social media is a modern approach which is getting popularized with
the way arriving internet into worldwide level. The social media platforms create a connected
society that flow communication with a quick ease in delivering messages and watching a friend
sitting far away from the country. So that, social media is growing rapidly and does not have any
end into this modern future. Therefore there are many social media tools and platforms that
impact on organisation in terms of attaining success and expanding business market. The tools of
communication new way to connect with large number of population at a time such as Facebook,
Google, Instagram, Twitter and other websites who develop user-generated content which are
most used by the people. Therefore, the business operations who were working on small scale
are now taking a Global Position by using social media strategies and its evaluation into business
practices (Nußholz, 2017). The social media create a positive impact on business organisation by
giving an opportunity to perform marketing event in customer relationship and provide
information with a click which enhance the customer base and enable a standardized working of
the organisation. A Discussion on the significance of social media tools and their impact on
business organisation are described below:
Optin monster tool: this tool is rapidly taking into consideration by the organisation to analyse
the engagement of public into the exact time. The stool is helping in making the website more
effective for the buyers to come and select their most wanted products by refreshing lighting up
and popup main pages. The business approaches social media in a positive way through the tool
my making sale and purchase significant and run a marketing campaign in order to identify their
most potential employees. Therefore, Tesco could also enable this tool into their practices which
will positively impact in analysing customer arrival through which the marketing manager could
make more sales into the financial year.
Rafael press: the organisations who have large social media handling and growth into market.
This tool is helpful and effective for this organisation to create online contest by using online
templates and the functions of tool. This helps in gaining followers and setting organisation
content among various numbers of people. The more people will participate in the contest the
more they would reach on other social media platforms of the company. In order to make a great