Detailed Report on Managing Business Activities for ABC Limited

This report analyzes the management of business activities at ABC Limited, a UK-based recruitment company. It explores the interrelationship between organizational processes and functions, emphasizing the importance of planning, organizing, and controlling to achieve company objectives. The report details the processes used to align activities with organizational goals, including the use of process mapping and tools like the fishbone diagram to improve quality. It also discusses the significance of output and quality gateways in ensuring effective outcomes. Furthermore, the report outlines the design and implementation of plans that promote goals and objectives, including the application of SMART objectives. It covers systems for monitoring and managing quality standards, recommending improvements, and considering the wider implications of proposed changes. Finally, the report addresses risk assessment, healthy and safety legislation, and the practical application of health and safety policies within the workplace, providing a comprehensive overview of ABC Limited's operational management.

MANAGING
BUSINESS
ACTIVITIES

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Interrelationship between different organisational process and functions............................1
1.2 Processes to the organisational objectives and goals............................................................3
1.3 Output of the process and guilty gateway ............................................................................4
TASK 2............................................................................................................................................5
2.1 Design plans which promote goals and objectives...............................................................5
2.2 SMART Objectives...............................................................................................................6
2.3 Implement appropriate systems to attain objectives.............................................................7
2.4 Work activity meeting the operational plan .........................................................................7
TASK 3............................................................................................................................................8
3.1 Design systems which is monitor and manage quality standards.........................................8
3.2 Quality culture to ensure continuous development process..................................................9
3.3 Recommend improvements.................................................................................................10
3.4 Wider implication of proposed changes..............................................................................10
TASK 4..........................................................................................................................................11
4.1 Risk assessment as needed by legislation...........................................................................11
4.2 Demonstrate that healthy and safety legislation and regulation..........................................11
4.3 Systematic review of organisational H&S policies and process.........................................12
4.4 Practical application of H&S process and policies in the workplace .................................12
CONCLUSION .............................................................................................................................12
REFERENCES................................................................................................................................1

INTRODUCTION
Business activities take many action which is undertaken by companies and individuals
such as investing, buying, selling and marketing. The main purpose of this is generating high
productivity and profitability. The aim of business activity is creating revenue and improving
economic opportunities. There are many importance of process in order to achieve long term
goals and objectives in an essential manner. Implementing and developing plans, controlling
appropriate systems which is significant in improving organisation performance as well as
manage safety and health in firm environment. So whole factors are very essentials because it
support in managing all activities in order to improve effectiveness and efficiency of the
enterprise. It also help in recognise whole issues and problems which is existing in this company.
This report is based on ABC Limited which is a recruitment company and they conduct
different own operation in the United Kingdom. In this assessment
, various content which will covered such as Objectives and aims impacting ABC structure along
the process and culture of its organisation. Quality control methods and systems to develop
company’s performance in appropriately. At last, safety and health policies and legislation are
also described in this report. Further, several forms of managing and understanding activities in
enterprise are stated. To provide development on the health and safety act at the work place.
TASK 1
1.1 Interrelationship between different organisational process and functions
There are primarily 5 functions of organisation are directing, planning, organising,
staffing and controlling etc. Therefore management process is very important because it have
link with their function in order to achieve company targets (Beaumont and et. al., 2013).
Administrations play essential role in framing objectives and goals, so in this way their services
become improved as well as target are accomplished in an easy manner. As per the ABC Limited
mission, values and vision which is entirely focus on recruiting candidates and delivering
quality products or services. Mission statement: To give services and employments to whole enterprise and providing
jobs opportunities to individuals. Vision: Is to be innovative and trusted for enterprises, creating the lives of whole capable
bodies as well as presenting skills and experience perspective to the person.
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 Values: There are various values which ABC Limited have such as integrity, collegiality,
respect and innovation.
Therefore, management have to make their function in a correct way in order to attain high
targets and values. There are different functions and their process which are supportive in
achieving high productivity and profitability of the organisation which are as follows:
 Finance : The main role and responsibility of this department in making all activities in
an appropriate way (Cavusgil and et. al., 2014). In this function administration have to
allocated capitals and funds through which objectives and mission of the mentioned
company can be ascertain. Process of this for handling and adverts of funds as well as
realise project money.
(Source: Organisation structure, 2016) Marketing: ABC Limited have to collect correct data and information from market in
order to analysis proper service quality (Collis and Hussey, 2013). Under this department
have to use several revolutionary tools so in this they can maximise their sales. The
process of in this is receive enquiries, determining requirements, buyers complaints,
release orders and responds to clients etc.
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Illustration 1: ABC Limited structure

 Purchase: The duties of this department to provide accurate information related to
production process to customers (Ekinsmyth, 2013). ABC Limited have to produce
creative services and innovative products to their audiences. The process of this division
is check capability, receive and release raw material.
 Human resource department: Cited business in a recruitment company and they higher
talented and knowledge person who have experience in this field. In this way manager of
this organisation provide different tolls and techniques such as advertisement, publicity
and sales promotion. With the help of this they can achieve skilled candidates.
1.2 Processes to the organisational objectives and goals
Process is very important part of the every organisation because with the help of this
company can achieve high profitability. Seen as the optical aid which support to understand the
ABC limited work activity (Dijkman and et. al., 2012). So it is called as process mapping. Each
and every enterprise want as well as need to be successful, it will completely focuses on
communication so it is define as important and core function of the organisation. For examples:
what should be completed, how success and growth can be determine as well as who is liable
etc. the purpose is to support the company to be effective and efficient. Diagram and map
activity provides several forms to outside another firms to come inner. So in this development
can be made to a recent process in an easily (Cause and Effect Diagram, 2016). It also supports
the enterprises to compare or measure specific phase. So in this way organisation objectives will
be ensured.
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Illustration 2: Fish born Diagram, 2017
One of the best approach is fish bone digram which is essential for the company in improve their
quality. Mainly this will invented with aim to manage product quality at large. In this way they
are making different function in a more effective way.
 Identify the issue: In this phase company identify the different cases which is linked with
procedures. Sop that correct judgements which can be carried in this.
 Work out the main facts interested: Apart form this, a correct analysis which have to
determined under which whole the problems and issues are resolve.
 Determine possible cause: One of the main problem which will measure to determine the
problem root so that appropriate conclusion will be complete.
 Analyses diagram: At the end phase which will determine in order to maximise time
requirement as per the case of issues which is existence in this company.
Therefore it is define the key and core function of the as well as activities of the
company objectives (Epstein and Buhovac, 2014). The planning, human resource management,
production department and their process which is straitly link to the buyers in order to fulfil
customers satisfaction.
1.3 Output of the process and guilty gateway
In a nature process output is effective, so in this way whole targets are become determine.
From the same management can maximise their productivity and profitability in an appropriate
manner. Whole issues have to solve so that output become much effective and efficient. In their
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nature all improvements are very appropriate in resolve problems because any single variation
remains into business operations. So it is highly effected company. Quality gateway also very
important methods which is apply all organisation in order to achieve profitability and
productivity.
Quality Gateway: It is define as a process where all production activity pass regarding to buyers
requirements. The main purpose and intention of this approach is to work on deviation and
incorrect action (Fang and et. al., 2012). It is also define as product and service introduction
which is fulfil buyers demands in order to meet objectives & gaols of the organisation. There are
mainly three process which is apply by ABC limited in this business which are as follows:
Management process: This process define the role of company manager in managing all
activities regarding recruitment and selection. In this way select appropriate tools and techniques.
With the support of this business increase their sales in order to attain productivity and
profitability.
Marketing : It is determine the duty of ABC Limited company manager to identify all resources
which are available in this market. From the same organisation apply various methods such as
sales promotion, advertisement, publicity and public relation etc. With the use of this tools
company provide awareness to their customers regarding products and services.
Human resources: The role of HR in every company is to recruit and select skilled and
knowledge candidates who have experience in this field. In this process they they select, hire and
appoint best persons. They also provide panels, interview, group discussion, personal interview
and other activities.
TASK 2
2.1 Design plans which promote goals and objectives
In this way company applying the management by objective plan which is very important
to promote goals and objectives of the organisation. It integrates all business activities in an
appropriate manner so it is lead in order to achieving the individuals as well as business targets
in efficiently & effectively (Jeston and Nelis, 2014). By using this approach, plan can be
designed. So that whole targets and gaols become achieved in an essential manner. There are
mainly three steps which have management by objective are as follows:
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1. Organisational goals: Goals are very important purpose and aim of the organisation. In
this they have to achieve as per time requirements. ABC Limited set their targets which
they need and want in an correct manner. In this their objective is more profitable as well
as increase long and short term value from structural, technological and cultural
perspective.
2. Define workers goals: In this phase, cited company manger is capable to make
conversation with whole employees and workers of a business and take own opinion
regarding targets. In this way, legal authority ask in how many time they complete attain
their targets.
3. Continuous controlling progress and performance: Not only fixing objectives and plan,
it is define as an individual lined statement. It is a main role and responsibility of
employer to determine all work requirements (Marin and et. al., 2012).
4. Performance evaluation: Manager play essential role in evaluating company
performance in order to attain high productivity and profitability. In this phase they
modify their plan in increasing product sales. It is become complete under the MBO
which is beneficial in getting objectives.
5. Providing feedback: According to MBO, employers have to give feedback and comment
on whole deviation. The main purpose of this in measuring information and data.
6. Performance Appraisals: In this form, employees performance which is determined on
the regular basis. So in this goals and objectives can ascertain in specific time duration.
2.2 SMART Objectives
The ABC Limited have chosen SMART objectives which is very important in improve
their targets in an effective and efficiency manner. This objectives includes, specific, measurable,
achievable, realistic and time bounded etc. With the support of this company can identify how
many time project will be completed.
Specific: In this way ABC Limited and their employer supply better and quality products to their
potentials as well as target buyers (Maryska and Novotny, 2013). So it is considered the targets
and objectives in order to fulfil buyers satisfaction.
Measurable: Cited company is recruitment company in United kingdom. In human resource
management process they need appropriate capital and fund. So in this they multiply their
growth and revenue as well as built better relation with the clients.
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Achievable: This type of business cab achieve more profit and increase product sales. In this
situation they aspiring to develop buyers relationship, stability and satisfaction. With the help of
high level of fulfilment company can increase their profitability and productivity in an
effectively & efficiency.
Realistic: It is define Re-standardise sales as well as business deliver process across the global.
So they are capable to develop their product quality and increase sales. So high profitability can
attain the long term objectives (Mohammad and et. al., 2011).
Time: In this phase they can improve their technology with the support of innovative technology,
it includes CPA, CHART, GANTT and SAP, Those are based on time.
2.3 Implement appropriate systems to attain objectives
There are many appropriate systems which is used by mentioned organisation in order to
achieve long term objectives in efficient manner. Budget as well as time both are meet enterprise
standards of quality. In this situation ABC Limited use PMT, it stand of project management
tool. It includes project breakdown structure and Gantt chart both are very important tools which
is used by cited business.
Project breakdown structure: This tools and techniques which support ABC Limited in
conducting the customers relationship management process in the organisation. In this way they
performed all task which is significant. Hence, company want and need the work to be
successful.
Gantt chart: It is also essential tools which is increase company as well as individual objectives.
The main purpose of this is to create activities in an efficiency and effective manner. It is also
define as a process because in this company measure their full activity (Polonsky and Waller,
2014). It will also identify the duration and days when project is completed. It is a main methods
of scheduling and planning projects.
2.4 Work activity meeting the operational plan
Operational plans is very important because in the ABC Limited develop their products
values. Company goals and objectives which includes conformance added chain & value.
Mentioned organisation follow two steps in new product which are as below:
Design & development and Specifications establishment: Cited business sales which will
maximise in new product designed. Different kind of the commodity which is introduce the
market and appealed to the clients. Goods specifications will be fix after research of market
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which have been complete. For attaining these targets there are mainly 4 aspects which have to
monitor so it is very beneficial.
Cost, Quality and Time: The company is always try to meet their objectives. This business and
their manager are capable provide designable products at reasonable price to their buyers.
Improving innovative products with time and quality at a affordable value which will be make
leader of the company in market. In this way they increasing profits and sales in order to achieve
objectives. The cited organisation acquire the unfinished goods fro suppliers at several facilities
such as discounts (Popovič and et. al., 2012). This will apply Linear Production, it considers
quality, design products which must be sustained as well as decrease wastage during activities
process.
Physical control: In this way management have to sustain all equipments and materials which is
used by mentioned company in order to manufacture good products and service quality.
Human control: Role of HR manager to hire large number of the workers which help in
achieving whole objectives in a specific time period.
Information monitor: Use of appropriate data and information so that selling as well as
production can be monitored.
Financial resource monitor: In this ABC Limited can be manage their unnecessary debts and
funds with the use of reserve. So it is essential for the business in manage all financial statement.
TASK 3
3.1 Design systems which is monitor and manage quality standards
Design system is very essentials for the each and every organisation in order to achieve
buyers satisfaction and increase company image in market. In the organisation there employers
and employees both are have and achieve long as well as short term goals. The manager and
supervisors of the ABC Limited support in controlling product and service quality which is
manufacture by enterprise.
Quality is define as a system of collection several process in business. Main focus of
mentioned company is give high level of satisfaction and maintain product quality in order to
increase sales (Scherer and et. al., 2013). There are several tools and techniques which support
company in controlling all activities in an effective manner are as follows:
Quality conformance: It is define the specifications standards which is meet goods production
procedure from first to the end.
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Quality assurance: In this way, all standards are assumed because they agreed as well as meet
from the providers at the opening and that the buyers fulfilment which will be met in the ending.
Quality Control: This is sustain the set up quality standers and this scenario must be used to
detect and get rid of products. It is not sour along with standards in terms of control and
inspections. It includes prevention, inspection, improvements and corrections etc.
Total Quality management: It is main term which is use whole company and their staffs. It
considers ABC company management as well as organisation, they are liable for quality.
Mentioned business will have to instruct every workers (Smith and et. al., 2013). They are meet
all expectation and stakeholders needs in efficient and effective manner.
Quality Circle: It is define as well as enhance the quality on a regular progress. It will includes
the continuance process on the basis of product quality.
3.2 Quality culture to ensure continuous development process
Quality culture is define the set objective and values, so in this all enterprise and their
workers are working. ABC company manger have to examine all operation on daily basis. It is
evaluate the users requirement and their time. If they research whole things which is not
complete in a appropriate way. Apart form this, product development and company
manufacturing process have to take best place. From the same standard of product quality which
can be manufacture in a appropriate manner.
ABC Limited have long term targets and objectives which only formulate through Total
quality management method. An organisation and their correct standard of quality only achieve
with the support of hiring and giving proper training (Tan and et. al., 2011). Apart from this by
controlling all activities so I this administration check business operations and take right place in
correct direction. There are many ways which have company in ensuring quality monitoring
process which are as follows:
 Correct training & program will be give to the members, to increase more experience and
skills.
 Information Technology which will be given for many activity of the business.
 Communication which will be controlled.
 Implementation of collectively and feedback process.
 Controlling the efficient, internal process, behaviour and management etc.
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