BMP3004 Business Management: Employee Motivation in the Workplace

This report provides an overview of employee motivation, exploring the various factors that influence why people work and the impact of their jobs on their well-being and performance. It delves into motivation theories such as Maslow’s Hierarchy of Needs and differentiates between extrinsic and intrinsic motivation. The report identifies key motivators like salary, promotion opportunities, and work environment, as well as positive factors such as feeling valued, opportunities for professional development, appreciation, and flexible working arrangements. It also addresses negative factors including management issues, unpleasant interpersonal interactions, annoyances, and threats to self-efficacy. The report concludes by suggesting strategies to cope with these negative factors, emphasizing the importance of a positive mindset and open communication. This document is available on Desklib, a platform offering a range of study resources for students.

Business Management with Foundation
BMP3004
World of Work
Understanding why people work
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Contents
Introduction 1
What does Motivation Mean? 1
The various factors which motivate employees to work
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The positive factors employees experience as a result of their job roles
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The negative factors employees experience as a result of their job roles
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Strategies to cope with negative factors employees experience as a result of their
job roles 6
Conclusion 6

References 7

Introduction
Motivation refers to the process to deal with individuals internally in order to bring
a strong desire to achieve something and it is originated from the goals, values and
needs. This report is going to evaluate the level of understanding that why people work
and impact on work on the people. It further elaborates the role of motivation as it is a
strong desire for the people to accomplish different goals that can be internal or personal.
Motivation can be explained with the help of various theories such as Maslow’s
Hierarchy theory, extrinsic and intrinsic motivation.
What does Motivation Mean?
Motivation
In order to encourage the employees so that they can perform better to reach the
organizational goals. It is defined as the inner feeling to keep employees engaged in
doing a particular work to achieve a goal.
Maslow’s Hierarchy theory
Maslow's Hierachy theory is a motivation based theory which is presented in a pyramid
shape to attain the needs of hierarchy and contains five categories of human needs and
an individual's behavior such as physiological needs, safety needs, love and belonging
needs, esteem needs and self-actualization needs.
Extrinsic and intrinsic motivation
In the life whatever action is taken that has both the extrinsic and intrinsic motivation to it.
These motivation approaches are explained below-
Extrinsic motivation
Extrinsic motivation refers to the behavior of individuals which is affected by the external
factors such as reward or avoidance of negative outcomes. It can be defined as a
motivation to participate in an activity which is based on achieving an external goal. This
motivation allows to influence the employees to boost their productivity level that is
applied to individuals level in specific ways. For example winning an award, fame,
competition, pay, money, grades or praise.
Intrinsic motivation
Intrinsic motivation refers to the behavior which is affected by the internal rewards. It is
situation where someone engages in a behavior due to its rewarding nature. The activity
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is being performed for its own sake instead of desire for some external reward. It allows
to have a greater engagement of employees with the company and the employees are
more likely to stay. For example investing money to become financial independent,
playing games to enjoy, working in team to lean collaboration and many others (West,
2021).
The various factors which motivate employees to work
There are various factors which can motivate the employees to work and all the
employees have different set of rules and regulations which motivates them to do their
work efficiently as motivation is the reason that drives all of the actions. There are
various factors that drive and motivate the employees to work and improve their
performance are as follows-
Salary: Salary is the prime thing for motivation to work and continue in the company.
This factor is the main point in retaining the good employees of the company. A good
salary will motivate the employees to work and improve their overall performance so that
it can help in retaining the main employees. It helps in providing motivation to stay and
contribute to the company's goal.
Promotion: This factor motivate the employees more than money because it is human
nature to be acknowledged for the contributions made by them. This factor can give
confidence to the employees to accomplish more in their performances. When the
employees are highly motivated then they can make good decisions to impact the comp-
any while making complex challenges.
Work Environment: The positive culture of the company plays a main role in the
affecting the motivation of employees. Under a positive work environment employees feel
happy and valued at the same time to face the challenges. Employees will be going to
work hard to stay in the positive work environment (Shan and Tang, 2020).
The positive factors employees experience as a result of their job roles
The positive factors which are experienced by the employees to improve the level of
performance are explained below-
 Feeling Valued- Such workplaces where the employees are being
recognized consistently due to their work and performance provides a great
sense of positive impact on the experience of the employees. A good
management and leadership skills are required to acknowledge the
employees for their roles in the organization.
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 Overall development of employees- Management can support the
employees with the help of education programs, training and courses,
regular coaching, feedback, check-ins and many others. When employees are
committed for their professional growth and career development. As the
people love to learn and get better at all the things they learn and adapt. The
company can make positive and focused environment of learning and
development for all.
 Appreciation- When the employees are appreciated and recognized for
their hard work and contributions that leads to improve the productivity. The
level of job satisfaction is always higher whenever appreciation is higher of
the employees. Appreciation is directly linked to the encouragement and that
will clearly seen on the performance of the work. The human being loves to be
appreciated for the work and contributions done by them. When the
employees get acknowledged in front of everyone, that leads to boost their
morale ( Maslow, 2019).
 Flexible working environment- People love to work in such environment
where they are provided a flexible working environment so that they can
balance the work life better. The employees will be less stressed and easily
can manage the both personal and professional work.
The negative factors employees experience as a result of their job roles
Managers and co-workers are advised to listen, redirect and work towards a solution
of the company. Most of the employees and management are not skilled , trained or
comfortable at handling the conflict. The negative factors can lead to various level of
discrimination, harassment and conflicts which are experienced by the employees
are as follows-
 Issues in management- This can be one of the main issues which are faced
such as difficulties in performing daily tasks and involvement in unwanted
and unchallenged tasks. This could bring the situations at workplace that
somehow disturb the daily work of an individual and mental state. The result
of this factor lead to bring the worst employee experience in reference to
profitability and productivity.
 Unpleasant interpersonal interaction- This can be the disagreeable
behaviors or situation in which the work is delegated to the employees by the
colleagues, customers or mangers. It can be aggressive communication or
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bad mood behavior. This can lead to decline in the level of performance and
the morale of employees. When the performance is low then the customer
satisfaction will be low as employees and the management of the company
will be spending time in fighting against each other (Cui and et.al., 2021).
 Annoyances- This includes the various conditions or situations at workplace
that could disturb the daily work of the team or an individual. When someone
from the team makes mistakes that will lead to disturb the whole working of
the team.
 Threats to self-efficacy and performance- It is mainly related to the
personal flaws, mistakes or difficulties that can somehow threaten the level of
self-efficacy and esteem which can badly affect the employee's behaviors,
attitudes and performance at work.
Strategies to cope with negative factors employees experience as a result of their
job roles
There are several strategies to deal with some negative factors faced by the employees
during their job roles are explained below-
 Positive mindset- All the strategies will be waste if the mindset is not positive
and getting rid of the negative environment allows the employees to feel
happier and motivated about completing the work and task. As after spending
time with negative people at workplace it is important to clear the mind to
remove the negativity from the work life. It is required to deal with the things
calmly because everyone wants to do their job in a peaceful manner.
 Make the employees feel heard- Whenever the employees feel bad or
negative about any situation at the workplace the management should take a
moment to listen to their concern. By giving time they can feel better about
their particular situation that will ultimately lead to reduce the overall negativity
(Boerlijst, 2020).
Conclusion
People work so that they can earn money to fulfill the different demands and needs
such as food, rent and to live life with their family and friends. Working also provides
a sense of independence in order to control life on its own terms. There are also
various ways to keep employees motivated that is by promotion, providing special
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training, positive work culture, path of career progression and many others. It can be
concluded from the above report that motivation is essential to attain any goal and to
maintain the level of commitment to accomplish daily goals for enhancing the level of
productivity.
References
Boerlijst, J.G., 2020. The neglect of growth and development of employees aged
over 40: A managerial and training problem. In Work and aging: A European
perspective (pp. 251-271). CRC Press.
Cui, L., Wang, Y., Chen, W., Wen, W. and Han, M.S., 2021. Predicting determinants
of consumers' purchase motivation for electric vehicles: An application of
Maslow's hierarchy of needs model. Energy Policy, 151, p.112167.
Maslow, A.H., 2019. A theory of human motivation. General Press.
Shan, C. and Tang, D.Y., 2020. The value of employee satisfaction in disastrous
times: Evidence from COVID-19. Available at SSRN 3560919.
West, R., 2021. Psychological theories of addiction. Routledge Library Editions:
Addictions, p.20.
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