Challenges of Racism in the Hospitality Sector in the United Kingdom

This report delves into the issue of racism within the UK hospitality sector, focusing on the challenges faced by both employees and customers. It explores the historical context of racism in the United Kingdom and its manifestations within the industry, including discrimination against immigrant workers and ethnic minorities, as well as instances of customer-related racism. The report examines the application of ethical ideologies to address these issues, emphasizing the importance of moral considerations in combating racism. It also outlines the research methodology used, which includes the utilization of secondary data such as journals, books, and articles to gather information and support the analysis. The report concludes by offering recommendations for mitigating or eradicating racism within the hospitality sector, aiming to promote a more inclusive and equitable environment. The report highlights the significance of the Constantine v Imperial Hotels Ltd case and the Race Relations Act, and underscores the need for continued efforts to combat racism in the industry.

Running head: BUSINESS MANAGEMENT
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Name of the Student
Name of the University
Author Note

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Table of Contents
Introduction................................................................................................................................2
Research aims.........................................................................................................................2
Research Objectives...............................................................................................................2
Research Questions................................................................................................................2
Scope and Rationale...............................................................................................................3
Literature Review.......................................................................................................................4
Racism....................................................................................................................................4
Immigrant Workers and Ethnic Minority...............................................................................4
Racism against Customers.....................................................................................................5
Application of Ethical Ideologies...........................................................................................6
Research Methodology...............................................................................................................6
References..................................................................................................................................8

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Introduction
Research aims
The aim of this research proposal is to outline the objectives of the research project, which is
to explore the challenges regarding racism in relation to the hospitality segment in the nation
of United Kingdom.
Research Objectives
Objectives regarding this particular research are as follows:-
 To understand racism in relation to the hospitality segment in the nation of United
Kingdom.
 To assess the challenges regarding racism in relation to the hospitality segment in the
nation of United Kingdom.
 To deliver recommendations relating to methods that might help to mitigate or
eradicate the notion of racism from the hospitality segment in the nation of United
Kingdom.
Research Questions
The research questions relating to this study are as follows:-
 What may be the notion of racism in relation to the hospitality segment in the nation
of United Kingdom?
 What may be the challenges regarding racism in relation to the hospitality segment in
the nation of United Kingdom?
 What would be the methods that might help to mitigate or eradicate the notion of
racism from the hospitality segment in the nation of United Kingdom?

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Scope and Rationale
The most important factors regarding the notion of racism in the Great Britain are the
challenges in relation to racism and the relationship between the individuals who discriminate
and the individuals who are discriminated. Racism is regarded as an occurrence that exists in
the nation of United Kingdom. Over the time, there have been variations in relation to the
degree, magnitude, targets and the objectives of racist outlooks and approaches in the nation
of United Kingdom. The history in connection to racism relating to the nation of United
Kingdom is profoundly connected to the relation of UK concerning its previous citizens and
colonies that encompassed the empire of United Kingdom. Laws in relation to racism had
been passed during the time period of 1960s that particularly proscribed discrimination.
Studies and analyses, which were published in the year of 2014 and in the year of 2015,
stated the fact that racism and discrimination is increasing in the nation of United Kingdom.
At least one third of the total population in the United Kingdom admitted that they are
racially biased and bigoted. Brexit, that is, the exit of England from the European Union, has
augmented the incidents in relation to racism. The local residents have become hostile and
aggressive towards the foreigner individuals or the individuals who are presumed to be
foreigners. Racism occurring in the nation of United Kingdom has caused and stemmed riots,
uprisings, disturbances and racially motivated killings and murders. The primary focus of this
specific research proposal is to explore challenges regarding racism in relation to the
hospitality segment in the nation of United Kingdom (Johnson 2017). This research proposal
shall forward a discussion in relation to racism that the employees of hotels, who all are part
of the workforce of England, have to go through.

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Literature Review
Racism
The term ‘racism’ may be referred to any prejudice, antagonism or discrimination
against any individual who belongs to a distinct race, grounded on the belief that the race of
one individual is superior to other races. The discriminations that humankind face in the
present day are grounded on the on the colour and texture relating to the skin or the ethnic
background. It shall not be considered to be a fraction of the plan of God (Fanning 2018).
Immigrant Workers and Ethnic Minority
In the United Kingdom, the ethnic minority and the workers who are immigrants or
refugees endure and face endure several issues in relation to their workplace. Such issues in
relation to the conditions of their work are well known. It includes like low and minimal
payment, unsocial and extensive hours for work, extreme workload and extraordinary
pressure, minimalistic paid holidays, absence of information, data and contracts in a written
manner, insecurity relating to their job, poor and meagre standards regarding safety and
health, and petite training. Even in the hotel industry of the nation mentioned above, the
scenario in relation to the workers and employees is similar. The employees suffer low
income, long extra shift hours, and other related problems. Even though the long hours of
work is a facet that happens with the employee population in general, however, as per the
study and analysis in this regard, it can be said that the immigrant or refugee employees have
to work for hours that may be considered unjustified. Racial harassment and racial bullying is
a common scenario in the hotel industry in relation to the workers and employees of the
hotels. Specifically in the kitchens, the verbal abuse and bullying happens to a degree that
would gradually become intolerable by any reasonable and rational individual. For instance,
the term ‘bloody foreigner’ is commonly used to abuse the ethnic minority employees in the
hotel industry. Even the customers of any particular hotel abuse the employees grounded on

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racial segregation. The ethnic minority in the hotel industry are also prohibited from any kind
of development, advancement or progress at the workplace. The immigrant employees fail to
receive any promotion at their place of work. The opportunities of such employees in relation
to their job become restricted (Rosemberg, Boutain and Tsai 2019).
Racism against Customers
On certain occasions in the hotel industry, the management of the hotel have
discriminated against their customers. An important case may be discussed in this regard. The
case of Constantine v Imperial Hotels Ltd [1944] KB 693 shall be considered to be a relevant
case in which the implied responsibility of the management of an hotel to offer
accommodation to any particular guest except for fair and unbiased cause. The
aforementioned landmark case recognized an imperative step in relation to the progress of
contemporary anti-discrimination law. The famous cricket player of Trinidad named Learie
Constantine was not allowed to stay in the Imperial Hotel located at Russell Square by
discriminating because of skin colour. It was believed by the proprietor that the presence of
Constantine would offend the Americans who were staying at the hotel. The political and the
public opinion was in favour of Constantine. Constantine was awarded compensation for
such racially discriminatory treatment against him by the hotel. This specific case paved the
way for the statute named Race Relations Act, which was enforced in the year of 1965. It was
the first statute that dealt with the issue of racial segregation or discrimination in the nation of
United Kingdom. Presently, this statute is known as the Equality Act that was enforced in the
year of 2010. Although, it may be said that the ruling forwarded in the aforementioned case,
did not entirely eradicate the colour bar in all the hotels of the United Kingdom or other
public establishments (Goodfellow 2018). Afterwards, Constantine penned a book named
‘Colour Bar’ that was published in the year of 1954. The book discussed the issue relating to
racial prejudice in the nation of Great Britain.

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Application of Ethical Ideologies
Therefore, it may be said that such racial biasness and ethnic minority biasness may
lead to relationship problems (employer-employee or employee-customer or customer-
employer) in the hotel industry and such problems should be minimalized by the utilization
and application of effective ethical ideologies. The issue relating to racism in the hotel
industry shall not be considered to be a political issue. The issue of racism is a moral issue.
This moral issue should be understood in the light of utilitarian, virtue and deontological
ethics.
Research Methodology
Secondary Data shall be considered to be the facts, figures and information, which
may be collected and accumulated by any particular individual except the person who
performs the utilization of the data. Regarding secondary data, it may be said that the facts,
information and figures already exists and is sufficiently and effectively accessible by the
user. The study and exploration in relation to such figures, facts and information is already
performed by any other person or individual. The usual sources in connection to secondary
data encompass numerous books, magazines, information, data, and newspaper and trade
journals. It does not matter that whether such journals or newspaper had been published or
not. Such secondary data or secondary information may have been utilized by any other
individual or association in the past. The accessibility and readiness in relation to such
secondary data helps and assists to perform further research and add to the original research.
The collection of data or information or facts with the help and assist of secondary method is
very much cost effective. Due to the easy process relating to the conduct of secondary
research, such secondary research is very much time efficient. In this particular research
proposal, use of the secondary method will be made for the purposes of research regarding
the topic. Journals, books and articles that are penned by countless authors will be deliberated

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and mentioned so that the research paper may completed in an adequate manner. This
research proposal will use qualitative analysis and secondary method to accumulate data.

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References
Constantine v Imperial Hotels Ltd [1944] KB 693.
Fanning, B., 2018. Racism and social change in the Republic of Ireland. Manchester
University Press.
Goodfellow, M., 2018. ‘Race’and Racism in the UK. New Thinking for the British Economy,
pp.150-59.
Johnson, L., 2017. Interpreting historical responses to racism by UK Black and South Asian
headteachers through the lens of generational consciousness. In Educational Leadership (pp.
152-165). Routledge.
Rosemberg, M.A.S., Boutain, D.M. and Tsai, J.H.C., 2019. Occupational health research
beyond the work setting: inclusive inquiry with ethnic minority and immigrant
workers. Ethnicity & health, pp.1-19.