Evaluation of Business Modelling Tools: Enablers and Challenges
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This report critically evaluates the enablers and challenges associated with implementing business modelling tools and techniques within an organization. It begins by defining business modelling and its benefits, such as enhancing business processes. The report then explores key enablers, including organizational design, leadership, strategic review, collaboration, real-time decision-making, and resource allocation, highlighting their roles in fostering innovation and supporting business model transformation. Simultaneously, it delves into the challenges, such as resistance to change, misalignment with market structures, complexity in innovation, long implementation lead times, improper resource allocation, and lack of customer centricity, providing a comprehensive understanding of potential obstacles. The report further suggests mitigation strategies, such as employee feedback, clear goal setting, and strategic alignment, to overcome these challenges. Ultimately, it concludes that proper organizational design and leadership are crucial for successful implementation, and risk management is essential for business model innovation.
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Running head: BUSINESS MODELLING TOOLS
Critical evaluation and discussion on enablers and challenges of applying Business
Modelling tools and techniques
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Critical evaluation and discussion on enablers and challenges of applying Business
Modelling tools and techniques
Student Name:
University Name:
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1BUSINESS MODELLING TOOLS
Introduction
The focus of this paper is to evaluate and discuss the enablers as well as challenges that
are associated with applying business modelling tools and techniques in context to a real world
organization. In this paper, the role of business modelling is presented along with the enablers
and challenges for implementing business model innovation within an organization. Business
modelling techniques are those tools used for analysing the business processes and mitigating the
existing issues to gain business benefits. The main aim of implementing business modelling tools
and techniques in an organization is to enhance the existing business processes (Agostinho et al.
2016). Some of the business modelling techniques are Business Process Modelling Notation
(BPMN), UML Diagrams, Flowcharts, Data Flow Diagrams (DFD’s), Functional Flow Blow
diagrams and more. Business process modelling provides major benefits to the organization by
aligning operations with their business strategy. Despite of various benefits, there are also some
major challenges of implementing such tools and techniques that restrict the adoption of business
modelling in organizations. Hence, a critical analysis and evaluation is carried out in this paper
to demonstrate that major enablers and challenges of implementing such innovation in an
organization.
Enablers of the application of the techniques: There are various enablers that help in
applying business modelling tools and techniques within an organization such that it supports
innovation. Some of the enablers related to implementing business modelling tools and
techniques are organizational design, leadership, strategic review, collaboration, real time
decision making and adequate resources.
Organizational design plays an important role in driving innovations within an
organization which should be considered prior to applying business modelling tools and
techniques. It is considered as an enabler for allowing challenges associated with traditional
ideas existing in an organization (Epstein 2018). The organizational design and culture is
essential for promoting the thinking of innovation in an organization and especially for
improvement of their business model. Hence, it is important that a proper organizational
structure should be developed along with establishing the organizational culture for innovation
and recruitment of suitable people for supporting goals of the organization.
Introduction
The focus of this paper is to evaluate and discuss the enablers as well as challenges that
are associated with applying business modelling tools and techniques in context to a real world
organization. In this paper, the role of business modelling is presented along with the enablers
and challenges for implementing business model innovation within an organization. Business
modelling techniques are those tools used for analysing the business processes and mitigating the
existing issues to gain business benefits. The main aim of implementing business modelling tools
and techniques in an organization is to enhance the existing business processes (Agostinho et al.
2016). Some of the business modelling techniques are Business Process Modelling Notation
(BPMN), UML Diagrams, Flowcharts, Data Flow Diagrams (DFD’s), Functional Flow Blow
diagrams and more. Business process modelling provides major benefits to the organization by
aligning operations with their business strategy. Despite of various benefits, there are also some
major challenges of implementing such tools and techniques that restrict the adoption of business
modelling in organizations. Hence, a critical analysis and evaluation is carried out in this paper
to demonstrate that major enablers and challenges of implementing such innovation in an
organization.
Enablers of the application of the techniques: There are various enablers that help in
applying business modelling tools and techniques within an organization such that it supports
innovation. Some of the enablers related to implementing business modelling tools and
techniques are organizational design, leadership, strategic review, collaboration, real time
decision making and adequate resources.
Organizational design plays an important role in driving innovations within an
organization which should be considered prior to applying business modelling tools and
techniques. It is considered as an enabler for allowing challenges associated with traditional
ideas existing in an organization (Epstein 2018). The organizational design and culture is
essential for promoting the thinking of innovation in an organization and especially for
improvement of their business model. Hence, it is important that a proper organizational
structure should be developed along with establishing the organizational culture for innovation
and recruitment of suitable people for supporting goals of the organization.

2BUSINESS MODELLING TOOLS
Leadership is considered as a critical enabler of business model innovation and there is a
top down approach required for driving the transformation. The leaders of the organization
should actively participate and be involved at every step in the business model change process
(Lewandowski 2016). The management team has an essential role to play in driving innovation
throughout the entire organization. The knowledge of leaders in the firm is also an important
factor for driving innovations in the existing business model of an organization.
Strategic review is another aspect that enables application of business modelling tools
and techniques in an organization by reviewing ability of the firms. The review of the
organizational strategies should be carried out on a constant basis to ensure survival as well as
sustainability of the organization (Foss and Saebi 2017). It has been found that the design of
business models has to be done with some sort of flexibility to ensure that strategic review can
be performed in the organization.
Collaboration is another essential enabler of business model innovation that relates to
relationship between external parties along with internally between the teams and different
departments within an organization (Bocken and Short 2016). It is a major factor as without
collaboration or proper association between the various stakeholders related to the organization,
success of business model innovation cannot be ensured. It is considered as a strength for
applying holistic business model innovation within the organization.
Decision making in real time is also enabler as sometimes a quick response has to be
given for an event that may occur within the organization. The real time decision making is
considered as a decentralised model of management (Andreassen et al. 2018). In this process, the
managers are able to make any decisions without following proper decisions as it is a time
consuming process and this strategy leads to more strategic thinking. It also enables the
organization to quickly respond to events that require attention.
Availability of resources is another enabler as the decision for allocating adequate
resources for business model transformation is important. The allocation of resources should be
done effectively so that there is no wastage or over allocation issues while applying the business
modelling tools and techniques in business of an organization (Aversa et al. 2015). Hence, it is
important that adequate resources should be dedicated for enabling business model innovation.
Leadership is considered as a critical enabler of business model innovation and there is a
top down approach required for driving the transformation. The leaders of the organization
should actively participate and be involved at every step in the business model change process
(Lewandowski 2016). The management team has an essential role to play in driving innovation
throughout the entire organization. The knowledge of leaders in the firm is also an important
factor for driving innovations in the existing business model of an organization.
Strategic review is another aspect that enables application of business modelling tools
and techniques in an organization by reviewing ability of the firms. The review of the
organizational strategies should be carried out on a constant basis to ensure survival as well as
sustainability of the organization (Foss and Saebi 2017). It has been found that the design of
business models has to be done with some sort of flexibility to ensure that strategic review can
be performed in the organization.
Collaboration is another essential enabler of business model innovation that relates to
relationship between external parties along with internally between the teams and different
departments within an organization (Bocken and Short 2016). It is a major factor as without
collaboration or proper association between the various stakeholders related to the organization,
success of business model innovation cannot be ensured. It is considered as a strength for
applying holistic business model innovation within the organization.
Decision making in real time is also enabler as sometimes a quick response has to be
given for an event that may occur within the organization. The real time decision making is
considered as a decentralised model of management (Andreassen et al. 2018). In this process, the
managers are able to make any decisions without following proper decisions as it is a time
consuming process and this strategy leads to more strategic thinking. It also enables the
organization to quickly respond to events that require attention.
Availability of resources is another enabler as the decision for allocating adequate
resources for business model transformation is important. The allocation of resources should be
done effectively so that there is no wastage or over allocation issues while applying the business
modelling tools and techniques in business of an organization (Aversa et al. 2015). Hence, it is
important that adequate resources should be dedicated for enabling business model innovation.

3BUSINESS MODELLING TOOLS
Challenges associated with the application of the techniques: There are various
challenges related to applying business modelling tools and techniques within an organization.
Some of the challenges related to implementing business modelling tools and techniques are
resistance to change, misalignment of company and market structures, complexity in innovation,
long lead time for implementation, improper allocation of resources and lack of customer
centricity.
Resistance to change is one of the major challenges for the business process modelling
technique applied in the business by various organizations. Various organization are generally
accustomed to the flow of events within the organization. All the staffs and the members of the
organizations who are involved in the business are also used to the process and would take up a
lot of time to get used to the newer procedures implemented by the organizations (Ricciardi,
Zardini and Rossignoli 2016). In addition to this, the process involves training of the employees
for the changes taking place in the organization takes up a lot of time and hence, this is a
challenge which is to overcome by the organization with top priority.
Misalignment of company and market structures are another challenge for the
organizations for adopting the business model innovations. It is to be noted many organizations
think of the market structures as the main inhibitor for the business regulations. The market
structure results in to aspects of established supply chains, regulation or the other procedures.
Additionally, all the aspects are generally directed towards the traditional business models
(Lehoux et al. 2014). Hence the organizations are very often afraid of the changes which might
misalign the company from the market and hence the changes should take place only within the
organization after the full knowledge on the market is gained.
Complexity in innovation have also be identified as one of the major challenges of the
business innovation procedures, as because the business models are generally associated with the
integration of various type of processes within the organization and components of the
organization. The process generally requires a deep technical knowledge before being executed
(Mageswari, Sivasubramanian and Dath 2015). There are other challenges such as inadequate
resources that affect the complexities of the businesses. The lack of resources might hamper the
growth of the organization after the transformation process is over. When compared to other
competitors of the organizations the challenge creates quite a huge difference.
Challenges associated with the application of the techniques: There are various
challenges related to applying business modelling tools and techniques within an organization.
Some of the challenges related to implementing business modelling tools and techniques are
resistance to change, misalignment of company and market structures, complexity in innovation,
long lead time for implementation, improper allocation of resources and lack of customer
centricity.
Resistance to change is one of the major challenges for the business process modelling
technique applied in the business by various organizations. Various organization are generally
accustomed to the flow of events within the organization. All the staffs and the members of the
organizations who are involved in the business are also used to the process and would take up a
lot of time to get used to the newer procedures implemented by the organizations (Ricciardi,
Zardini and Rossignoli 2016). In addition to this, the process involves training of the employees
for the changes taking place in the organization takes up a lot of time and hence, this is a
challenge which is to overcome by the organization with top priority.
Misalignment of company and market structures are another challenge for the
organizations for adopting the business model innovations. It is to be noted many organizations
think of the market structures as the main inhibitor for the business regulations. The market
structure results in to aspects of established supply chains, regulation or the other procedures.
Additionally, all the aspects are generally directed towards the traditional business models
(Lehoux et al. 2014). Hence the organizations are very often afraid of the changes which might
misalign the company from the market and hence the changes should take place only within the
organization after the full knowledge on the market is gained.
Complexity in innovation have also be identified as one of the major challenges of the
business innovation procedures, as because the business models are generally associated with the
integration of various type of processes within the organization and components of the
organization. The process generally requires a deep technical knowledge before being executed
(Mageswari, Sivasubramanian and Dath 2015). There are other challenges such as inadequate
resources that affect the complexities of the businesses. The lack of resources might hamper the
growth of the organization after the transformation process is over. When compared to other
competitors of the organizations the challenge creates quite a huge difference.
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4BUSINESS MODELLING TOOLS
Long lead time for implementation is challenge that not many organizations face however
this cannot be neglected by any stretch of imagination for the organization and hence, this
business model innovation would be requiring addressing this issue (Battistella et al. 2017). The
main challenge lies in the interconnected network possessed in the business of several
organizations and hence, the organization take up a lot of time to get accustomed to the
innovative processes which have been implemented in the business of the organizations, there
are various cases where the organizations have taken up a number of years to formulate a new
model for the business conducted by them.
Improper allocation of resources is a challenge faced by several organizations who are
trying to adopt the business model innovation technique. The difficulty in balancing the
resources for the business is an inherent one (Gassmann, Frankenberger and Csik 2014).
Balancing the resources is very important process both for the innovation process and the future
of the business of the organization, failing to do which would have an adverse effect on the
organization and the future business models for the organizations.
Lack of customer centricity is the last challenge that the organizations would like to face
and the impact of the challenge is so severe on the organizations that they would totally fail in
their business to the extent of becoming bankrupt (Epstein 2018). The main issues is that many
of the organizations do not have their business models built around the customers and hence, the
resistance to innovate the business as there were not much of a value proposition for the changes.
Mitigating actions: The challenges associated with application of business modelling
techniques can be mitigated with the help of proper policies and possible action plans. Some of
the mitigation strategies are presented in the below section.
The view and opinion of employees regarding changes in the organization will be
acquired through proper feedback procedures so that the reason behind resistance to the changes
could be identified. The concerns for the resistance will be solved with proper handling and
mitigating the issues arising due to implementation of changes in the organization.
The goals of the organization have to be stated clearly and conveyed to the concerned
stakeholders regarding implementation of business modelling techniques. The goals of the
Long lead time for implementation is challenge that not many organizations face however
this cannot be neglected by any stretch of imagination for the organization and hence, this
business model innovation would be requiring addressing this issue (Battistella et al. 2017). The
main challenge lies in the interconnected network possessed in the business of several
organizations and hence, the organization take up a lot of time to get accustomed to the
innovative processes which have been implemented in the business of the organizations, there
are various cases where the organizations have taken up a number of years to formulate a new
model for the business conducted by them.
Improper allocation of resources is a challenge faced by several organizations who are
trying to adopt the business model innovation technique. The difficulty in balancing the
resources for the business is an inherent one (Gassmann, Frankenberger and Csik 2014).
Balancing the resources is very important process both for the innovation process and the future
of the business of the organization, failing to do which would have an adverse effect on the
organization and the future business models for the organizations.
Lack of customer centricity is the last challenge that the organizations would like to face
and the impact of the challenge is so severe on the organizations that they would totally fail in
their business to the extent of becoming bankrupt (Epstein 2018). The main issues is that many
of the organizations do not have their business models built around the customers and hence, the
resistance to innovate the business as there were not much of a value proposition for the changes.
Mitigating actions: The challenges associated with application of business modelling
techniques can be mitigated with the help of proper policies and possible action plans. Some of
the mitigation strategies are presented in the below section.
The view and opinion of employees regarding changes in the organization will be
acquired through proper feedback procedures so that the reason behind resistance to the changes
could be identified. The concerns for the resistance will be solved with proper handling and
mitigating the issues arising due to implementation of changes in the organization.
The goals of the organization have to be stated clearly and conveyed to the concerned
stakeholders regarding implementation of business modelling techniques. The goals of the

5BUSINESS MODELLING TOOLS
organization will present the purpose behind application of business modelling techniques so that
it becomes clear to the stakeholders associated with the organization.
Strategic alignment have to be considered prior to application of business modelling
technique as it refers to linking of the organizational objectives with the process management.
The application of the business modelling technique should be aligned with the present strategy
and the activities related to process management.
Conclusion
From the overall analysis and discussions carried out in this paper, it can concluded that
determining the reasons behind application of business modelling tools and techniques will help
to better understand the view of firms on business model innovation. The evaluation of the
reasons will help to identify the requirements of the organization that should be fulfilled by
business model innovation. Further, it has been identified that the design of an organization that
is able to promote innovative culture will also promote business model innovation capability.
The implementation of business modelling tools and techniques for business model innovation
could be used if there is proper organizational design. Leadership is also an essential factor that
plays important role in driving business model innovation. The decision of the management in an
organization shows whether business modelling tools and techniques could be applied for
innovation in their business. However, there are some cases where the adoption of business
model innovation may face difficulty in organization is resistance to the change by employees.
Hence, there is a need for proper identification and management of risks while applying business
modelling tools and techniques in an organization.
organization will present the purpose behind application of business modelling techniques so that
it becomes clear to the stakeholders associated with the organization.
Strategic alignment have to be considered prior to application of business modelling
technique as it refers to linking of the organizational objectives with the process management.
The application of the business modelling technique should be aligned with the present strategy
and the activities related to process management.
Conclusion
From the overall analysis and discussions carried out in this paper, it can concluded that
determining the reasons behind application of business modelling tools and techniques will help
to better understand the view of firms on business model innovation. The evaluation of the
reasons will help to identify the requirements of the organization that should be fulfilled by
business model innovation. Further, it has been identified that the design of an organization that
is able to promote innovative culture will also promote business model innovation capability.
The implementation of business modelling tools and techniques for business model innovation
could be used if there is proper organizational design. Leadership is also an essential factor that
plays important role in driving business model innovation. The decision of the management in an
organization shows whether business modelling tools and techniques could be applied for
innovation in their business. However, there are some cases where the adoption of business
model innovation may face difficulty in organization is resistance to the change by employees.
Hence, there is a need for proper identification and management of risks while applying business
modelling tools and techniques in an organization.

6BUSINESS MODELLING TOOLS
References
Agostinho, C., Ducq, Y., Zacharewicz, G., Sarraipa, J., Lampathaki, F., Poler, R. and Jardim-
Goncalves, R., 2016. Towards a sustainable interoperability in networked enterprise information
systems: trends of knowledge and model-driven technology. Computers in Industry, 79, pp.64-
76.
Andreassen, T.W., Lervik-Olsen, L., Snyder, H., Van Riel, A.C., Sweeney, J.C. and Van
Vaerenbergh, Y., 2018. Business model innovation and value-creation: the triadic way. Journal
of Service Management.
Aversa, P., Haefliger, S., Rossi, A. and Baden-Fuller, C., 2015. From business model to business
modelling: Modularity and manipulation. In Business models and modelling (pp. 151-185).
Emerald Group Publishing Limited.
Battistella, C., De Toni, A.F., De Zan, G. and Pessot, E., 2017. Cultivating business model
agility through focused capabilities: A multiple case study. Journal of Business Research, 73,
pp.65-82.
Bocken, N.M. and Short, S.W., 2016. Towards a sufficiency-driven business model: Experiences
and opportunities. Environmental Innovation and Societal Transitions, 18, pp.41-61.
Epstein, M.J., 2018. Making sustainability work: Best practices in managing and measuring
corporate social, environmental and economic impacts. Routledge.
Foss, N.J. and Saebi, T., 2017. Fifteen years of research on business model innovation: How far
have we come, and where should we go?. Journal of Management, 43(1), pp.200-227.
Gassmann, O., Frankenberger, K. and Csik, M., 2014. The business model navigator: 55 models
that will revolutionise your business. Pearson UK.
Lehoux, P., Daudelin, G., Williams-Jones, B., Denis, J.L. and Longo, C., 2014. How do business
model and health technology design influence each other? Insights from a longitudinal case
study of three academic spin-offs. Research Policy, 43(6), pp.1025-1038.
Lewandowski, M., 2016. Designing the business models for circular economy—Towards the
conceptual framework. Sustainability, 8(1), p.43.
References
Agostinho, C., Ducq, Y., Zacharewicz, G., Sarraipa, J., Lampathaki, F., Poler, R. and Jardim-
Goncalves, R., 2016. Towards a sustainable interoperability in networked enterprise information
systems: trends of knowledge and model-driven technology. Computers in Industry, 79, pp.64-
76.
Andreassen, T.W., Lervik-Olsen, L., Snyder, H., Van Riel, A.C., Sweeney, J.C. and Van
Vaerenbergh, Y., 2018. Business model innovation and value-creation: the triadic way. Journal
of Service Management.
Aversa, P., Haefliger, S., Rossi, A. and Baden-Fuller, C., 2015. From business model to business
modelling: Modularity and manipulation. In Business models and modelling (pp. 151-185).
Emerald Group Publishing Limited.
Battistella, C., De Toni, A.F., De Zan, G. and Pessot, E., 2017. Cultivating business model
agility through focused capabilities: A multiple case study. Journal of Business Research, 73,
pp.65-82.
Bocken, N.M. and Short, S.W., 2016. Towards a sufficiency-driven business model: Experiences
and opportunities. Environmental Innovation and Societal Transitions, 18, pp.41-61.
Epstein, M.J., 2018. Making sustainability work: Best practices in managing and measuring
corporate social, environmental and economic impacts. Routledge.
Foss, N.J. and Saebi, T., 2017. Fifteen years of research on business model innovation: How far
have we come, and where should we go?. Journal of Management, 43(1), pp.200-227.
Gassmann, O., Frankenberger, K. and Csik, M., 2014. The business model navigator: 55 models
that will revolutionise your business. Pearson UK.
Lehoux, P., Daudelin, G., Williams-Jones, B., Denis, J.L. and Longo, C., 2014. How do business
model and health technology design influence each other? Insights from a longitudinal case
study of three academic spin-offs. Research Policy, 43(6), pp.1025-1038.
Lewandowski, M., 2016. Designing the business models for circular economy—Towards the
conceptual framework. Sustainability, 8(1), p.43.
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7BUSINESS MODELLING TOOLS
Mageswari, S.U., Sivasubramanian, C. and Dath, T.S., 2015. Knowledge management enablers,
processes and innovation in small manufacturing firms: a structural equation modeling
approach. IUP Journal of Knowledge Management, 13(1), p.33.
Ricciardi, F., Zardini, A. and Rossignoli, C., 2016. Organizational dynamism and adaptive
business model innovation: The triple paradox configuration. Journal of Business
Research, 69(11), pp.5487-5493.
Mageswari, S.U., Sivasubramanian, C. and Dath, T.S., 2015. Knowledge management enablers,
processes and innovation in small manufacturing firms: a structural equation modeling
approach. IUP Journal of Knowledge Management, 13(1), p.33.
Ricciardi, F., Zardini, A. and Rossignoli, C., 2016. Organizational dynamism and adaptive
business model innovation: The triple paradox configuration. Journal of Business
Research, 69(11), pp.5487-5493.
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