Change Management Impact on Business Operations in Montana Bakery

This report analyzes the impact of change management on business operations, specifically focusing on Montana Bakery. It explores how proposed changes can affect the business and its personnel, emphasizing the importance of adapting to changes for organizational success. The report outlines the benefits of implementing change management, such as attaining a larger customer base, improving delivery speed, reducing labor costs, expanding product variety, enhancing strategic planning, and increasing employee satisfaction through training programs. It also details a business plan for managing changes based on Kotter's eight-step model, including creating a sense of urgency, building a guiding coalition, forming a strategic vision, enlisting a volunteer army, enabling action, generating short-term wins, sustaining acceleration, and instituting change. The report concludes by discussing methods for monitoring improvements in the business, such as day-to-day meetings, customer feedback, and performance reports.

Task 4: Examine the impact of change
management on business operations

4.1. Impact of the proposed changes on the business and its
personnel
To bring organisational success, it is important to assess
the areas where changes are needed and what can be the
possible outcome after those changes as said by
Goetsch and Davis, (2014, p.56). . An organisation has
to be prepared for the adaption of the changes. The
business operator with employees should make a plan
about the ways of how the changes will be
implemented. The employees’ talents and commitment
is needed for sustaining those changes in the business
(Karatas‐Ozkan, et al. 2014, p.590).

Cont...
• By implementing change management, Montana Bakery can be able to attain
large customer base and that is how healthy revenue base will be established.
• The company will be able to give quick delivery and for the save of time for using
developed technology, it will be able to deliver any amounts of products anytime.
• For the use of technology, labour cost will be saved and the company will be to
maintain competitive price.
• Customers’ choice will be expanded and for increasing variety of products, the
company can meet customers’ needs.
• Strategic planning is more enhanced and chances of failure become slim.
• For the use of advanced equipments, workloads of customers will be reduced and
time will be saved.
• If the staff-trainings programmes are arranged, employees’ personal goals will be
matched with the organisational goals and work satisfaction will be increased.

4.2. Preparation of business plan to
manage the changes
• A business organisation can implement change management by
following Eight steps of Kotters’ model of change. For any
business organisation, the basic thing to implement changes is
setting up an environment for change.
• Montana Bakery experienced decline in profit margin, and gross
profit and so the urgency of changes is to be understood by the
employees and business operator. The urgency is to be increased
for that purpose.
• Team management is highly important in this case. The operator
should preaprae a team for the implementation of changes.
• The right vision is to be understood by the employees to set the
implementation process on the right track.

Cont…
• The task is to be divided among small parts and to
distribute the responsibilities like plant development,
technology uses, and training classes’ arrangements among
all members of the team.
• Preparing the employees so that they can understand their
enlarged responsibilities to meet new expectation. Short
term goals are to be set so that the achievement can be
assessed.
• The employees are needed to understand the reason of why
they have started and so for that reason it should be made
stick.

4.3. Monitoring improvements in the business
• Day to day meetings and conferences will help the business
operator to monitor the improvements after change
management
• Continuous feedbacks from retails and clients will help the
company to assess the strengths and weak points where to
focus.
• A performance report about the achievements of goals and
performance level will help the organisation to investigate
that the performance is going on the right track.

Reference list
Goetsch, D.L. and Davis, S.B., 2014. Quality
management for organizational excellence. Upper
Saddle River, NJ: pearson.
Karatas‐Ozkan, M., Anderson, A.R., Fayolle, A.,
Howells, J. and Condor, R., 2014. Understanding
entrepreneurship: challenging dominant perspectives
and theorizing entrepreneurship through new
postpositivist epistemologies. Journal of small business
management, 52(4), pp.589-593.