This report delves into the realm of business operations, providing a comprehensive overview of various organizational structures found in both the public and private sectors. It examines the impact of local, national, and global economic environments on business performance, highlighting factors such as political, economic, social, technological, legal, and environmental influences. The report emphasizes the crucial role of customer service in business success, exploring how it contributes to a positive work environment and increased capital. Furthermore, it discusses the benefits of customer profiling, including understanding market potential and building targeted marketing strategies. The report concludes by summarizing the key factors that shape the business environment, both internally and externally, and their direct or indirect effects on a firm's operations.
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