Comprehensive Report on Business Operations and Management

This report delves into the intricacies of business operations and management, emphasizing the impact of Brexit on supply chains and workforce dynamics. It examines ALDI's unique business model, highlighting both its efficiency and the trade-offs customers experience. The report also underscores the critical role of business ethics in fostering a positive and productive work environment, referencing Tesco's ethical initiatives. Key aspects such as customer sacrifices (time, money, energy, and emotional cost) are analyzed in the context of ALDI's operations. Furthermore, the study touches upon the significance of human resources in driving company productivity through training and skill development. The conclusion reinforces the importance of efficient business operations, ethical practices, and strategic management in achieving both individual and organizational success.

Introduction to
business operations
and management

Table of Contents
Introduction .....................................................................................................................................3
MAIN BODY...................................................................................................................................3
Task 1 Contemporary Research..................................................................................................3
Task 2 ALDI ..............................................................................................................................4
Question 1: ALDI and similar stores offer different customer experience. Do you think a
similar business model would work in other industries? .......................................................4
Questions 2: What are the sacrifices customers have to make in order to have access to this
shopping experiences?............................................................................................................5
Task 3 Business Ethics ...............................................................................................................6
Task 4 (Covered In PPT)............................................................................................................6
Task 5: Collate your portfolio.....................................................................................................6
Conclusion ......................................................................................................................................8
References .......................................................................................................................................9

Introduction
The operational management is the the area of the management which focusses on
creating and managing the activity for making the commodity and the service. This makes sure
that the business operation are prompt in respect of utilizing some of the resources as it is
required and effectively in status of meeting consumer needs. The resources are arranged by
modifying the inputs into output(Wensveen, 2018). The business operation makes the growth of
the business andf the management the working of the company for accommodating the variation.
Where else the management is the process of planning and organising some of the managerial
things which are there in the business, some of the actions and activities of the business are there
for getting the good amount of profit and it is the most productive way to carry on the business
and its working. In the various stages of the management is required which goal is to organize
the business utility. The report is typically based on advancement of the portfolio of the
knowledge which are there on real life examples and real but not imaginary situations. The
respective report comprises of some of tasks that will be followed in the study. Task 1 is linked
with the contemporary research on the present news article. Task 2 is based on the case study of
the ALDI. Then task 3 comprises of the main affirmative and ethical approach in the business
and task 4 is related to the class discussion on the topic of some of the chosen business area.
MAIN BODY
Task 1 Contemporary Research
The organisations are having impact because of the potential economic impact and
manpower issues. The company with continental European supplier or consumers are getting
affected. The Brexit is the issue and the business organisation is facing a lot of issues after this as
it is concerned with UK leaving the European trade and this issues has also created some of the
problems in the supply chain which has some sort of risks of having high costs and deals to the
supply chains(Harris, Fand et.al., 2021). Break in the flow of the services and the products from
the united kingdom to the European market was a time taking process and effect of Brexit and it
will continue to do in future also. It is a bit difficult to complete the customer demand while not
getting easily the products and many organisations are responding by collecting the products of
the company while UK-EU have duty free trading skill present this process has impacted the
business on the both sides of the canal. So to have continue trading in the market, it is essential

to maintain the good relationship with the European market suppliers and be clear about the
trading terms that are there in the business.
The different issue that Brexit has on the business is on the work unit that is working with
the organisation to gain profits and some of the workers are also having the issue while this
Brexit has took place. Free shift between the Great Britain and the European market has ended
on 1st January 2021. all the citizens who were staying in united kingdom before this date can
even now do so as they have already applied in the department for the settlement amount and
with the status of being pre settled amount. Skilled employees who were migrating have been the
creative offer for the small businesses of united kingdom as they will behaving low working cost
as they are now in a state where they are migrating themselves and they will also behaving low
cost of working with high and their best skills (Kerzner, 2018). Under the new era the Brexit
immigration laws both the European and non European workers are having responsibility of
working with the visa as it will then display their eligibility to work for the respective firm.
Task 2 ALDI
Question 1: ALDI and similar stores offer different customer experience. Do you think a
similar business model would work in other industries?
This is the fact that the consumers do have various experience from the same stores
where they are visiting. The ALDI is a German supermarket which was found in 1946. the ALDI
stores are concerned on the productivity and the efficiency and it provide the needs which are
based on the shopping experience by the customer who are visiting and often are shopping from
the similar stores instead of stocking up all the commodities that is very important for the
consumer(Sloan, 2019). The small size stores lessens the amount of products and services and
these stores also provide help to some of the other business that are presently working. With
comparing with the other supermarket stores like tesco, which is a British multinational grocery
store and dealsin supplying all the necessary products to the consumers. Tesco is having some of
the stocked items for their customers if any of the worst situation arises. The customers are also
having some of the issues in experiencing in the different but similar stores, if considering the
prices of ALDI with the discount in the grocery stores chain adds an significant ground in the
transaction management.

According to my perspective, the similar firms model is not working in the different
industry as ALDI dealing and making its business in the retail sector of united kingdom. This is
the working experience of the stores that are dealing in the market already and offering some of
the new deviation of the commodities that are already the part of the business(SM and Kumara,
2018). And these stores normally does its business in 1000 to 1500 square metre of the area.
With comparing with the various industry such as charge of the service company the consumer
needs is a customer experience which are related and this includes the individual interaction and
it certainly assists the consumers of the market. The staff which is working in the stores assist all
the visitors that are walking in the industry and they are also there to help the user to make
choices between some of the items. The most effective service leads to rise in the consumer
satisfaction and by hiring the right people for their stores whoo can efficiently work for them and
provide most of the services to the customers that are walking in the stores. There are some of
the methods to rationalize the wrong affect by the skilled workers and making them stay for the
long time. The another method can include to introduce the new and fresh workers on position of
the job which is being required by the store, employing the previous employees. The advanced
technology can also be used for enhancing and monitoring the performance of the employees
who are working in the supply chain stores.
Questions 2: What are the sacrifices customers have to make in order to have access to this
shopping experiences?
Customer sacrifices is the way which is the important part to be taken into consideration
and it is concerned with what is delivered and what actually customers are demanding. The
consumers are sacrificing along with their experience in the chain stores and also all the stages. It
is important to utilize some of of the few resources and the resources are as follows:
 Time : it is amount of time which is taken for physically arriving at the chain stores of
ALDI for searching the needed commodity and making distinction with the same
commodities with holding the specification of the commodity and its cost(Tiwari, Sand
et.al., 2018).
 Money: This is most important that the money is kept aside from the service and the
commodity offered by the store and it also include some of the taxes like VAT, surcharge

, and there are some of the discounts that are also there to some of the customers and the
schemes.
 Energy: The customers do invest their energy in the working for the store and they are
strong force that is making the store working easy and fast with reaching good number of
customers who are considering the a ALDI stores as their preference.
 Emotional cost: While creating the commodity and the services that will be availed by
the customers, sometimes the customers are also annoyed for the late supply of the
commodities hat is demanded by them from the ALDI stores and the company need to
make some of the changes and ascertain some of the new strategies for doing better in
the business.
Task 3 Business Ethics
The business ethics is the study of the suitable businesses policies and the activities
which assist in identifying ethical obligations and the morals that are very important for the
stores and making the environment of the business fluent. All the organisation has a code of
conduct in their working premises and it is important that it is followed by all the members and
the staff of the store(Wensveen, 2018). Ethical behaviour makes sure that the employees who are
working in the stores do behave and compete their given task on time with their best efficiency
and following all the guides of the company where they are working and it is important for them
to follow.
Tesco is the company which has introduced the ethical approach by also offering the wide range
of the policies of the company. Also this approach has helped the company and their workers by
providing them the better working conditions where they are working. The mission of tesco is to
make the value for the consumers and make them earn the life time loyalty from their customers.
Task 4 (Covered In PPT)
Task 5: Collate your portfolio
In this above report it has discussion about all the necessary things that the similar stores
of the company should consider all the points that are having some sort of impact on the
business, there has been the discussion about the customers sacrifices that are there while going
to the similar stores and major points that the customers do face are time, money, energy and the
emotional cost. Also the business ethics are having the major role in the business and they are

considered the most important aspect of the business and its working. And the class discussion
study is based on the human resource business area.

Conclusion
From the above report this is been concluded that Brexit has smitten the arrangement in
supply chain and workforce as an issue of business operations. It is also seen that Aldi supply
few mixture of commodity to its customers and customer faces different experiences. For an
organisation the human resource is an important part which deals with manpower in company
and performs several functions for creating productivity. The employees are trained and there is
development of their skills for working efficiently. The business operation is an centre for
company which overlooks several functions of business. The efficiency of managers and others
workers helps in accelerating individual and company progress.

References
Wensveen, J.G., 2018. Air transportation: A management perspective. Routledge.
Tiwari, Sand et.al., 2018. Big data analytics in supply chain management between 2010 and
2016: Insights to industries. Computers & Industrial Engineering, 115, pp.319-330.
SM, R. and Kumara, S.A., 2018. Improving Productivity in Manufacturing Industries by
Minimizing Bottlenecks: A Simulation-Based Approach. IUP Journal of Operations
Management, 17(3).
Sloan, J., 2019. Learning to think strategically. Routledge.
Kerzner, H., 2018. Project management best practices: Achieving global excellence. John Wiley
& Sons.
Harris, Fand et.al., 2021. Modern construction management. John Wiley & Sons.
Bisogno, Sand et.al.,2017. Theory of constraints applied to scheduled and unscheduled patient
flows: does it improve process performance?. International Journal of Services and
Operations Management, 26(3), pp.365-385.
Benjaafar, S and et.al., 2019. Peer-to-peer product sharing: Implications for ownership, usage,
and social welfare in the sharing economy. Management Science, 65(2), pp.477-493.
Online references
lightspeed, 2021 [Online] Available Through <https://www.lightspeedhq.co.uk/blog/what-is-
the-impact-of-brexit-on-uk-businesses>
GOWLING WLC , 2021 [Online] Available Through <https://gowlingwlg.com/en/topics/how-
will-brexit-affect-your-business/>