Business Operations, Structure, and Customer Service Report

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Added on  2023/01/11

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This report delves into the realm of business operations, examining various facets that contribute to a company's success. It starts by defining business operations and then explores different types of organizations, focusing on those in the UK, distinguishing between public and private sectors. The report further analyzes business structures, using John Lewis as an example, and discusses the impact of businesses on local, national, and global economies, highlighting employment and tax contributions. Customer service's crucial role is emphasized, along with the benefits of customer profiling, which helps businesses understand their target audiences and improve their marketing strategies. The report concludes by reiterating the importance of these elements in driving business growth, referencing sources that support the analysis.
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How Businesses Operate
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Table of Content
Introduction
Types of organisations
Different structures within the businesses
Impact of a business on local, national and global economic environment
Impact of customer service on business success
Benefits of customer profiling to a business
Conclusion
References
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INTRODUCTION
Business operations indicate to actions that businesses engage in on a daily
basis to maximise the value of the firm and earn profit. To operate a
business, a venture required several resources like capital, labour,
infrastructure, machinery and many more. For business operation, the
company establish a business in a specific business industry such as
retail, manufacturing and others.
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Types of organisations
There are different kind of businesses are
operated in a business industry. In UK,
there are several organisations found in
public and private sectors. Automatic
Weapons Establishment, BBC, British
Army, Child maintenance service etc.
operate their business in public sector.
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Different structures within the business
Business structure is a category of company
that is legally recognised in a provided
authority and characterised by the legal
definition of that specific category. John
Lewis is a private company which
operate its business local, national and
global level.
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Impact of a business on local, national and global
economic environment
A company operate its business local, national and global level and provide different
kind of benefits to society and create impacts over economy of the nation. John
Lewis and BBC are the organisations that highly impacts economic environment
in term of offering employment option to local, national and internal people. This
help in improving employment rate of the nation. These organisations also pay
taxes and make development in economic growth of country.
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Impact of customer service on business success
Customer and target audiences of the organisation are the main source of
business success so effective customer services of business venture
play a vital role in development and growth of firm. If a enterprise offer
good services to its customers then it help in maximising customer base
and their loyalty.
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Benefits of customer profiling to a business
Customer profiling is a marketing technique that businesses utilise to understand
their consumers and assists to make better business determination there are
several benefits of customer profiling to a business. With the help of this, the
firm can understand untapped market potential, developing targeted marketing
by finding out and understanding the consumers in the clusters where the firm
has highest penetration.
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CONCLUSION
This has been summarised form the preceding define information that a
business can be operating in different sectors like private and public. To
operate a business in a business sector, different department like accounting,
human resources etc. Effective customer service also help in making
development and growth in a business in term of increasing sales and
profitability of the venture.
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REFERENCE
Chasin, F. and et. al., 2018. Reasons for Failures of Sharing Economy
Businesses. MIS Quarterly Executive. 17(3). pp.185-199.
Albanese, J.S., 2018. Illegal gambling businesses & organized crime: an
analysis of federal convictions. Trends in Organized Crime. 21(3). pp.262-
277.
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THANK YOU
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