Business Operations Report - Business Development Module, Semester 1

This report delves into the intricacies of business operations, exploring the distinctions between public and private sector organizations within the UK. It examines the impact of both local and global economic environments on businesses, highlighting factors such as technology, political rules, and their influence on company expansion. The report emphasizes the significance of customer service and its direct impact on profitability, particularly in sectors like tourism. Furthermore, it discusses the benefits of customer profiling, illustrating how organizations like Marriott Hotels utilize it to understand customer needs and enhance interactions. The report concludes by underscoring the importance of analyzing various environmental factors for effective business management and profitability. References are provided to support the analysis.

How Business Operate
(TASK 1 & 5)

TABLE OF CONTENT
Introduction
 Different types of public and private organization in UK
 Different structures within business and reason for variation
 Impact of local and global economic environment on business
 Impact of customer Service on business success
 Benefits of customer profiling to business
 Conclusion
 References

INTRODUCTION
Today in competitive world, business environment has become dynamic in
Functions of a company is affected by micro and macro environmental
factors like suppliers, laws and legislations, ethics, CSR activities and
more. These elements are directly affected the operations and policies of
organisation. Therefore, in order to operate a business at local and global
level, managers of industry needs to analyse impact of the same.

Different types of public and private organization in
UK
Organisations come under public and
private sector companies are classified
according to business in which they
operate in. Industries which are under
control of Government are public
sectors while others comes in private.

Different structures within businesses and reason for
variation
Associations of UK have different business structures according to their
objectives. These organisations are generally come under public and
private sectors with different purpose but have common aim is to improve
standardisation of people.

Impact of local and global economic
environment on selected business
For expansion of a company, management need to look out various factors
which impact on it either positively or negatively. These factors include
technology, environment, political rules and more which are vary
according to country.

Impact of customer Service on business success
All organisations of private and public
sectors concerns more on providing
effective services to customers as it
impacts directly on their profitability. In
tourism sector, retention of old customers
is much necessary for its growth.

Benefits of customer profiling to business
Customer profiling is helpful in understanding needs and demands of them
for company's management. Therefore, for this process managers of
Marriott Hotel used to make good interaction with its guests and make
connection with them through various applications of social sites.

CONCLUSION
From this report it has suggested that is a company wants to carry out
its business in a profitable way then management has to analyse
impact of various factors which are present under business
environment.

REFERENCES
Adjei, H. and et. al., 2014. Assessing the Corporate Social
Responsibility Activities of Atwima Kwawoman Rural Bank
Limited and its Impact on the Communities it Operates. European
Journal of Business and Innovation Research. 2(4). pp.36-47.
Bernstein, M. H., 2015. Regulating business by independent
commission. Princeton University Press.

Thank You!