This report provides an overview of business operations, exploring both public and private sector business organizations and their structures, including divisional and functional structures. It examines how external affairs influence business functions and analyzes the impact of customer service on business success. The report highlights the benefits of customer profiling and includes references to relevant literature. It discusses key aspects like political factors affecting businesses and emphasizes the significance of customer satisfaction and revenue generation. The analysis concludes with the importance of understanding and adapting to the market trends to achieve business goals. The report covers various aspects of business including business structures, external affairs, and customer service, and it is a valuable resource for students studying business operations and related topics.
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