Business Environment Analysis and Impact on Organizational Objectives

This report provides a comprehensive analysis of the business environment, focusing on public, private, and voluntary organizations. It examines the different types and purposes of these organizations, including Tesco (private), BBC (public), and Cancer Research UK (voluntary), exploring their scope, size, vision, and mission. The report delves into the relationship between organizational functions and their link to objectives and structure, detailing various organizational structures such as divisional, matrix, and functional structures. Furthermore, it identifies the positive and negative impacts of the macro environment on business operations, analyzing both internal and external factors to determine strengths and weaknesses. The analysis includes an examination of how these strengths and weaknesses relate to external macro-environmental factors, offering insights into the challenges and opportunities faced by these organizations. The report concludes with a discussion of the key findings and implications for business strategy and performance.

Business
and
Business Environment
1

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Explain different types and purpose of public, private and voluntary organisation..............1
P2 Explain scope and size of different types of organisation.....................................................2
TASK 2............................................................................................................................................4
P3 Relationship between different functions of organisation and their link with organisational
objectives & structure.................................................................................................................4
TASK 3............................................................................................................................................6
P4 Identification of positive & negative impact of macro environment of business operations
and functions...............................................................................................................................6
TASK 4............................................................................................................................................8
P5 Internal and external analysis of organisations for identification of strengths and
weaknesses..................................................................................................................................8
P6 Relation of strength and awareness with external macro environment factors......................9
CONCLUSION..............................................................................................................................12
REFERNCE...................................................................................................................................13
REFERENCES..............................................................................................................................14
2

INTRODUCTION
Business is an activity which is related to transaction taking place in an organisation with
concern to exchange of goods & services for providing value to the final consumers of the
product. Each organisation has an objective which is according to the type of organisation which
can be in form of public, private or voluntary sectors (Berg, Davidson and Potts, 2018). In the
present report there are three companies which are discussed based on vision, mission, scope,
objectives and analyse its impact on organisation. There are various factors present in the
organisation and in the macro environment of the organisation such as Tesco is facing issue of
closing of 14 shops and plans for simplifying their business which will lead to 1,70,000 jobs cut.
This report is based on developing understanding of Influence and impact of such relationship of
internal and external, its strength and weakness having impact on achievement of business
objectives.
TASK 1
P1 Explain different types and purpose of public, private and voluntary organisation
Organisation can be classified based on different categories according to the motives for
which they are formed. Different types of organisation are discussed below:
Private sector: These companies are owned by various private entities such as
partnership, companies and they are having major motive of earning profits. Tesco is one such
3

organisation of UK having its main motive of increasing satisfaction level of customers and
maximization of profits (Boyce and Ville, S 2017).
Purpose: Main purpose of private organisation is to increase profits and create value for
increasing of overall market share.
Legal structure:
Sole proprietorship: This is a business which is having its ownership and is controlled
by a single person. These are personally liable for all transactions in a business whether it is
profits or losses.
Partnerships: This is a form of business where there is ownership by one or more
partners together. Mutual decision is made regarding losses and profits. A partnership deed is
prepared and it acts a guide for all transactions in a partnership firm.
Limited companies: These are separate legal entities who are working for managing of
business. In limited companies’ capital is arranged in form of issuing of shares who possess
ownership in form of purchasing of shares. Private limited firms are those that are owned by
private entities government entities. On other hand public entities are those that are owned and
controlled by government. This report is based on one of largest retail stores of UK, that is
Tesco. This organisation is having its headquarters in Garden city, England
Public sector organisations: Public companies are ones which are manage and managed
by government of a country. Main objective of such organisation is not to earn profits but to
work for welfare of people living in the society. BBC is a public sector organisation which is
manage by government.
Purpose: Main purpose of such organisation is to work for uplifting of society and
people living in society.
Legal Structure of Public Organisation:
Central : This is a apex body and they possess control on the entire economy by
providing of authority to various departments who are working for welfare of society
(Organisational structure, 2019).
State : These are having responsibility if particular zone or a territory. Based in which
they are monitoring and regulating departments (Crick and Chew, 2017).
4

Local : these organisations are operating are operating at local level and manage a
locality. These are responsible for making people life simpler and more comfortable. BBC is an
organisation having its presence in London. It is one of largest broadcaster in the world
according to number of employees working in this organisation.
Voluntary Organisation: These organisations are having their incorporation for welfare
of society or for solving any prevailing issues. These organisations are started by people by their
own choice. Cancer Research in UK is a voluntary organisation working for benefit of people
suffering from cancer (Davies, 2016). It was founded in the tear 2002 in February, main aim of
this organisation is to reduce number of deaths because of cancer.
Purpose: Main purpose is aiding and solving different issues of people and at same time
addressing the social causes taking place in the society. Many people are suffering because of
cancer that has also to be solved by cancer research organisation.
Legal structure of Voluntary organisation:
Trust: This organisation has the responsibility of managing of land holdings, property
and utilisation of funds for achievement of their overall objective.
Unincorporated Association: In these organisation people get voluntarily engaged for
short period of time and for achievement of specific objective it is solving of some issues.
P2 Explain scope and size of different types of organisation
Tesco: Tesco opened its store in Edgware in London in the year 1929. overall scope of this
organisation has been very wide as from long term prospect they have successfully involved in
complete transformation of their strategy. Basis for size for the organisations is based on number
of employees working in a particular organisation.
British Broadcasting Company: BBC is a company registered as a royal charter and is
an old broadcasting company (Doppelt, 2017). This organisation is funded by license fee which
is paid annually. The program is intended to carte awareness about various instances taking place
across globe.
Cancer research UK: Cancer research is a voluntary organisation working for people
who are suffering from cancer. They have the objective of conducting research so that doctors
can provide best treatment to people suffering from this disease.
5

Company Vision Mission Size Scope Stakeholders
Tesco The overall
vision to make
a a brand more
valuable by
providing
increase value
to their
customers.
The mission is
to make a
company more
develop by
providing
unique and
innovative
products to
their
customers.
Tesco is one
of oldest and
biggest
retailers as
well as
merchandise
in the world so
the company
has 460000
employees
working
internationally
and therefore
it is
categorized as
large
organisations.
Tesco is one
of biggest
retailers in the
world.
Headquartered
in Uk, now
developing its
activities in
US and other
countries also.
Tesco metro
and Tesco
stress are one
of the major
key areas
which
company is
focused more.
But as Tesco
express has
larger market
area so it is
important
sector of the
Tesco.
There are
many
stakeholders
such as
employees,
customers,
investors who
are working
with TESCO
and affecting
their
performance
and helping
them in
achievement
of objectives.
BBC Vision of
company is to
provide
creative and
Mission is
providing
authentic
information to
BBC is having
its operations
across country
where approx
Scope is to
add more
programs and
channels
There are
many
stakeholders
which are
6

innovative
products to
their
customers.
make their
target
customers
aware about
their services.
20000
employees are
working and
they are also
in the category
of large
organisations
as they are
having more
than 250
employees
working in
their
organisation.
which can
help in
attracting
more
customers.
They are
covering lot of
regions and
market across
UK. Market of
BBC is having
both online
and offline
presence. BBC
is also
focussing on
sustainable
development
by as they are
having a major
aim of uniting
a particular
nation in one.
present
internally and
externally such
as partners,
customers,
employees etc.
Cancer
research UK
Vision of this
organisation is
to cure cancer
and minimize
the number of
people
suffering from
this disease.
Mission is to
conduct a
detailed
research and
cure various
other issues
connected
with cancer.
The company
has 100
volunteers
associated
with this
organisation
which help
them in
They are
willing to
increase their
area of market
which can
help them in
providing
benefits to
Cancer
research is
highly
committed
towards
providing best
services top
their
7

operating and
taking all the
necessary
decision
regarding
various
function of the
company.
Cancer
research
comes under
small and
medium
enterprise as
they are
having less
than 250
employees
working in
their
organisation.
more people.
Cancer
research is
world’s largest
cancer
research
charity and
they are
conducting
research in
diagnosis and
prevention of
cancer. There
are high
probability of
sustainable
development
of cancer
research as the
speed at which
cancer is
spreading has
to be
addressed very
fast so that
they can
contribute
towards
society.
stakeholders
such as
beneficiaries,
volunteers etc.
so that wide
variety of
services can be
provided to
them.
Market share: Tesco is having presence in UK. It is a market leader having 28.4 percent
share which is more than its competitors Sainsbury and ASDA. BBC is one of world's oldest
8

broadcasters and they are larger broadcaster according to number of employees working this
organisation.
Growth: There have been very high prospect of growth for Tesco as it is part of four big
supermarket chains. But there are many uncertainties also as there is weak consumer confidence
which is a present issue faced by Tesco and has high probability of increasing in future an
affecting growth of Tesco (Erasmus, Strydom and Rudansky-Kloppers, 2016). Growth prospect
for BBC is very high as they are providing funds by annual television license fee that us charged
to companies, British households etc. this leads to sufficient availability of resources that can be
used for spending on future strategies by this organisation.
Sustainability: A business can possess sustainability growth if there are products
according to customer requirements. Sustainability is one of big priorities for Tesco as they are
willing to achieve high growth and competitive advantage to ensure that their present profit
levels are not affected and remain sustainable in future (Gelderblom, and Trivellato, 2019).
Various initiatives such as reduction of plastic is an initiative taken by Tesco for ensuring their
sustainability for a longer period of time.
BBC is taking many initiatives so that they are able to contribute towards suitable
development especially after world war second BBC is involved in making initiatives towards
uniting the nation into one.
Cancer research has helped in contributing towards society by saving lot of people from
this dangerous disease apart from this they are willing to achieve their vision in coming period of
time that is to make a world where no person is suffering from cancer.
TASK 2
P3 Relationship between different functions of organisation and their link with organisational
objectives & structure
Different types of structure related to size and scope of operations of a business:
organisational structure: It is a system which is used for defining how various activities are
done in an organisation. It is used for determination of how information is flowed and different
channels of authority & responsibility in an organisation (Mintel 2016). There are various
organisational structures as discussed below:
9

Divisional structure: In this type of structure whole organisation is divided based on the
type of functions and there is a basis of flow of resources and operations.
Matrix Structure: This structure there is a relationship between subordinate and
superiors based on grids and matrix,
Functional structure: This is the structure which has been implemented in Tesco where
organisation is divide in various groups according to the functions they are performing.
Complexities in various organisational structures:
Transnational structure: In transnational transition structure there are various
interrelationships which are developed based on cooperation and interdependence between
different departments in an organisation (Hirschmeier. and Yui, 2018). Tesco is facing some of
the issues in case of transnational structure such as there is no proper coordination and
integration at different levels which is leading to increase in competitors of this type of structure
in this organisation.
International structure: International structure is in relation with handling of all
operation's created for establishment of control for all activities taking place across borders.
There are many issues faced by international structures such as problem of centralisation and
decentralization, as there is difficulty in managing various organisation in different parts of the
world and every country has its own set of culture which can possess impact on. All such are
various issues connected with international structure (Jacquemin and De Jong, 2016).
Global organisation structure: In this type of structure's there are global operations
which are managed based on various geographic regions. This line is mostly used in case when
product lines of an organisation are not that diverse and can be managed. Conflicts are related to
changes in new management, effective communication across various departments, conflicts
present in departmental loyalty. Are the major types of issues concern with global organisation
structure.
Relation of various functional areas of business with their overall mission & objectives:
There are different functional areas in every business such as human resource, finance,
marketing etc. all the three functional department are related to each other Such as human
resource department helps to provide competent and talented workforce to marketing and
research & development department. Research and development department helps marketing
department in getting information required for formation of strategies. In case of Tesco also there
10

are certain functional departments which are having related to each other in many ways but the
most important relation is that they are working towards achievement of common objectives.
Marketing Research and
Development
Human Resource
Relation of various
functional department
with overall mission
and objectives
Marketing department
of every organisation
has the responsibility
of identification of
situations and trend
prevailing in markets
which is used as a
basis for formation of
various strategies for
increasing profit for
Tesco and have a
competitive edge as
compared to their
competitors (Lüdeke-
Freund, and et. al.,
2017).
Research and
Development
department in Tesco
has the responsibility
of making various
modification in
products on the basis
of research conducted
and collected market
information. Such as
in case of Tesco
market research it has
been discovered that
people are preferring
ready meals so there is
a need for more focus
on development of
variants of such ready
meals for this retail
store.
Human resource
department of Tesco
has of recruiting best
talent among various
available alternatives.
This is very helpful in
achievement of
organisation’s
objectives.
All functional departments in Tesco are having high interrelation between each other
which is helping them in achievement of business objectives. Such as sales department conveys
the market related information to production department which helps them in planning their
production quantities. There is increasing demand for packaged food products so sales
department is going to convey this information to production department that will lead to
increase in their sales. On other hand, as people are becoming more health conscious so there has
been decrease in demand for oily food products this information will help production department
11

of Tesco in reducing production of such products and preventing piling up of large stocks of
inventory. Functional department’s posses impact on overall achievement of objectives as all
these functions together help in smooth functioning of the organisation. When Tesco is divided
based on different functions it leads to formation of functional structure in the organisation.
Such interrelationship together contributes in achievement of main mission of Tesco.
Such has main aim of organisation is to achieve maximum sales if there will be proper
coordination between marketing and human resource department then it will lead to achievement
of more sales by the information that is being provided by the research and development
department. For example; there is a need of a expert who is having effective communication skill
for increasings sales in their physical outlets. So this information will be communicated by
marketing department to the human resource department and they will further recruit a candidate
who has such communication skills.
TASK 3
P4 Identification of positive & negative impact of macro environment of business operations and
functions
Micro environmental factor has an impact on overall strategy of a business and various
decision-making criteria. These factors affect a business in terms of resources, strategies, v
capacity as they are affected by changes in the external environment but these factors are
controllable by the organisation (McMurray and et. al., 2016). Different factors of these micro
environment include Customers, employees, competitors.
Internal factors influence operation of company and these are related to organisations
culture that has influence on working structure, leaders of the company. Employee support is
another factor which plays a very crucial role in achievement of organisational objectives.
Macro Factors are the ones which can possess positive or negative impact on a business
organisation. Organisations do not possess any control over such factors as they are present in
the eternal environment. For making a detailed analysis is crucial for organisation to use an
opportunity by minimizing the negative impact of such factors.
For making analysis of macro environment below discussed PESTLE model is used:
12

 Political: Political factors are related to intervention of government in a business
function. Various policies and schemes have been prepared by government that are
supporting such retail organisations.
 Positive: . Government of UK is having their focus towards management of waste and
other functions such as power station etc. which is very helpful in ensuring sustainability
in the macro environment of a country
 Negative: political issues such as Brexit referendum can posses a negative impact on
functioning of retail organisations such as Tesco. It has lead to increasing number if
regulations that is posing a impact on functioning of a organisation such as Tesco. .
 Economical: Economic factors are related to economy of a country and it includes
various factors such as interest rate, exchange rate etc.
 Positive: Economic factors such as decrease of Interest rates are helping a organisation in
increasing of sales (Moratis and Cochius, 2017.
 Negative: Various events in the economies if a country such as Brexit has lead to rise in
pressures in economy in terms of reduction in purchasing power of people as their
disposable income has been reduced it has resulted in decrease in sales of Tesco (Mashele
and Chuchu, 2018). In context with Tesco, there has been a high inflation rate since year
2019, which has led to increase of prices of various products in which Tesco is dealing
that is further helpful in increasing their profit ratio in the revenue
 Social Factors: Social factors include changes taking place in the social behaviour of a
society. It includes aspects such as changing composition of ageing population, changes
in the statistics of a country.
 Positive: There is one such social factors such as increase in the ageing population has
resulted in various business opportunities for supermarkets for Tesco (Schuetz, , Mair and
Schrefl, , 2018). People who belong to older age have a preference for supermarkets
where they can fulfil all their needs and requirements as Tesco is making all products for
different age groups.
 Negative: adoption of online shopping by tesco has resulted in issues that elderly people
face as they are not very technologically Friendly. . People preferences change with time
as trend can change for developing a preference for shopping in stores as it helps them in
spending time with their family and is a type of recreational activity then it might lead to
13

low online sales. So those supermarket who are making a high investment in launching
their e commerce stores can face a decline in their online sales which might result in low
level of return on investment.
 Technological factors: There are many technological shifts taking place in economy of
country, such as internet technology has led to increase in online retailing by various
companies but then also internet is representing only 10 percent of total supermarket
sales.
 Positive: Tesco which is part of big four supermarket of UK has introduced platforms for
E-commerce so that they can increase their present share of target markets. Online
markets have lead to increase in their customer reach and have lead to people having easy
approach to products offered by Tesco.
 Negative: Introduction of E grocery stores by competitors has led to a disruptive
technology for Tesco as they have faced slowdown of sales because of such technology
adoption by their competitors (Marketing Environment, 2019).
 Legal: Legal factors include changes taking place in various legislation such as
workplace laws.
 Positive: UK government is involved in reforming of their agricultural policies it has led
to measures taken for lower subsidies this is affecting farmers’ ability to meet various
agricultural standards set by Tesco. When fanmesr are not able to meet such standards
then it leads to huge losses for various Tesco stores.
 Negative: There have been some changes taking place in such employee legislations
companies have to take more measures for safety of employees hence there is a
requirement for Tesco to make changes in their present policies regarding employee
safety (Nurmi, and Niemelä, 2018). so many changes in policies lead to increase in
employee resistance.
 Environmental: There are many changes in the external environment of business such as
there has been rise of ethical issues which is related to adoption of paper packaging etc,
 Positive: Use of material which is easily recyclable all such practises have resulted into
increase in environmental concern by Tesco and they have to adopt various
14

environmental friendly measures (Nadarajah and Kadir, , 2016). it will lead to
contributing towards external environment in which the company is functioning.
 Negative: There has been many obligations on Tesco such as their manufacturing
process is making a negative impact on global warming and overall environment
sustainability. It is leading to increase in threat for environment and affecting brand
image of Tesco in a negative manner.
TASK 4
P5 Internal and external analysis of organisations for identification of strengths and weaknesses
Internal analysis of an organisation is very important for making a detailed analysis of
various competencies such as viability, cost and their competitiveness for understanding various
threats and opportunities prevailing in the market, this analysis is very important and below
discussed is SWOT analysis of Tesco:
SWOT of Tesco:
Strengths:
 There has been increase of revenue and more investment since last four years.
 Tesco is a company which is having a strong vertical integration with various food
suppliers & manufactures (Pearson, , 2016).
 Tesco is one of four largest supermarket chains of Britain and they are having 11 percent
market share.
Weakness:
 Price war is a big weakness of Tesco which they are facing a lot and they have lost many
customers to their competitors such as Lidl and Aldi (Todorov and Akbar, 2018).
 In the year 2017, Tesco was levied with certain fines because of false accounting &
misrepresentation of profits which lead to negative impact on the brand image of this
retail store.
Opportunities:
 Tesco has introduced their new discount stores such as Jack which has shown significant
growth and there have been many attractive opportunities which can help them in
competing with rivals like Aldi.
15

 There is an opportunity for Tesco in which they can form strategic alliances with various
companies so that more products can be offered and increased number of customhouses
can be attracted (FATRICIA, 2016).
Threat:
 Brexit referendum is leading to increase threat for Tesco.
 Tesco market position is threatened by various brands such as Walmart, Aldi and
Carrefour (Haleem and Jehangir, , 2017).
SWOT analysis of Sainsbury:
Strength:
 Sainsbury is offering huge variety of products for their customers in various varieties
such as clothing, food, stationary, homeware, cookware etc. this leads to having a
competitive edge for Sainsbury (Giusti, Maggini, and Colaceci, 2020).
 Sainsbury posses’ global presence it leads to addition of a value to their brand image.
Weakness:
 There is a single operating market in which Sainsbury is functioning.
 There is presence of low margins for companies who are operating in such sectors.
Opportunities:
 There is an opportunity of global expansion by collaborating with various organisations
which are having online presence.
 Technology analytics is very helpful in getting more insights of customers (Güreland Tat,
2017).
Threats:
 There is a huge threat of activities such as Brexit which can lead to huge fluctuations in a
economy and can posses negative impact on companies.
 There is presence of huge competition in retail and grocery sector which can impact
future sales and profit margins of Sainsbury (Phadermrod, Crowder and Wills, 2019).
16

P6 Relation of strength and awareness with external macro environment factors
For an organisation it is essential to understand and make a detail analysis of various
factors present in internal and external environment as it so helpful in identification of
opportunities and being aware of various threats present in the business (Peršič, Markič, and
Peršič, 208).
Impact of macro environmental factors on Tesco:
Political impact:
 Strength: Tesco has track record of following all governmental legislations in the most
appropriate way which leads to increase in brand image of this organisation.
 weakness: Present EU referendum can pose a risk factor for various investors in the
British economy and this will have a direct impact on Big retail markets such as Tesco.
There are more restrictions on people of other countries, increased legislations for visa,
all this is going to impact the overall sales of retail markets.
Economic impact:
 Strengths : Tesco is not much impacted by various economic factors such as interest
rates as this organisation has successfully able to maintain stability in their prices.
Increase in interest rates lead to availing of loan very difficult as there is increase in cost
for companies.
 Weaknesses : A slight change in markets of UK will lead to great risks for Tesco.
Economic factors are highly fluctuating because of changing economic scenario of a
country so it leads to very fast changes that have to be made in overall policies of Tesco it
may lead to high resistance from their employees.
Social impact:
 Strengths : with increase in trend for people preferring online shopping Tesco’s online
presence has resulted in increase in their overall market share. People Change in trends
and preference in development of option for online shopping.
 Weaknesses : There has been poor operational performance of Tesco as there some
stores are not performing up to required standards of performance. This is affecting the
satisfaction level of customers and changing social buying patterns of people in society
17

(Haleem and Jehangir, 2017). this is related with changing buying behaviour of people of
the society.
Technological impact:
 Strengths: Tesco has successfully adopted RFID technology which has lead to better in
store experience for their customers and it has created ease in operations of Tesco. As
from now there is reduction of manual work and use of technology leads to reduction in
time period require for completion of operations.
 Weaknesses : There are high amount of investment involved in adoption of rates
technology by Tesco which leads to negative impact on their present profitability level
(Peng, 2018). for adopting high and updated technology there is a requirement for
making high investment in terms of capital and that leads to affecting overall monetary
flow of this organisation.
Legal impact:
 Strengths: There have been not much legal regulation imposed on Tesco as they already
possess advantages of being a price leader in the retail market industry (Tirawatnapong
and Fernando, 2019). this is a strength for Tesco as they have to deal with minimum
competition in the external environment.
 Weaknesses : Tesco has been affected by enforcements done by Food retailing
commission which is leading to standardised pricing for many products of Tesco. TECSO
loses control over pricing decision of their products.
Ecological impact:
 Strengths : All macro environmental changes such as focus on healthy foods by
consumers in UK are adopted very fast by Tesco which helps them in having a
differentiation advantage in the market (Grundy, 2017).
 Weaknesses : Tesco is facing lot of issues such as continuous modifications in their
practises for environment protection and such related laws.
18

CONCLUSION
It is concluded that above report that there is different organisation in a economy having
impact on both internal and external factors. Organisation vary accordance to their motives
which can be social welfare or profit. PESTLE analysis and Swot analysis are tools which can be
used for developing understanding of internal and external factors which are having impact on
organisation.
19

REFERNCE
Books & Journals
Berg, C., Davidson, S. and Potts, J., 2018. Outsourcing vertical integration: Distributed ledgers
and the v-form organisation. Available at SSRN 3300506.
Boyce, G. and Ville, S., 2017. The development of modern business. Macmillan International
Higher Education.
Crick, C. and Chew, E.K., 2017. Business processes in the agile organisation: a socio-technical
perspective. Software & Systems Modeling, 16(3), pp.631-648.
Davies, P.W., 2016. Current issues in business ethics. Routledge.
Doppelt, B., 2017. Leading change toward sustainability: A change-management guide for
business, government and civil society. Routledge.
Erasmus, B., Strydom, J.W. and Rudansky-Kloppers, S. eds., 2016. Introduction to business
management. Oxford University Press Southern Africa.
Gelderblom, O. and Trivellato, F., 2019. The business history of the preindustrial world:
Towards a comparative historical analysis. Business History, 61(2), pp.225-259.
Hirschmeier, J. and Yui, T., 2018. The development of Japanese business, 1600-1980.
Routledge.
Jacquemin, A. and De Jong, H.W., 2016. European industrial organisation. Macmillan
International Higher Education.
Lüdeke-Freund, F., and et. al., 2017. Sustainability-oriented business model assessment—A
conceptual foundation. In Analytics, innovation, and excellence-driven enterprise
sustainability (pp. 169-206). Palgrave Macmillan, New York.
McMurray, S., and et. al., 2016. Employer demands from business graduates. Education+
Training.
Moratis, L. and Cochius, T., 2017. ISO 26000: The business guide to the new standard on social
responsibility. Routledge.
Nadarajah, D. and Kadir, S.L.S.A., 2016. Measuring Business Process Management using
business process orientation and process improvement initiatives. Business process
management journal.
Pearson, S., 2016. Building brands directly: creating business value from customer relationships.
Springer.
Peršič, A., Markič, M. and Peršič, M., 2018. The impact of socially responsible management
standards on the business success of an organisation. Total Quality Management &
Business Excellence, 29(1-2), pp.225-237.
Tirawatnapong, R. and Fernando, M., 2019. Factors Influencing Bangkok People Purchase
Intention towards Tesco Lotus House Brand Products. International Research E-
Journal on Business and Economics, 4(2), pp.15-29.
Haleem, F. and Jehangir, M., 2017. Strategic Management Practices by Morrison PLC, UK.
Analysis, Lessons and Implications. Middle East Journal of Business, 55(4182), pp.1-7.
Peng, S., 2018, November. The Status and Countermeasures of Rural E-commerce in Shandong
Province Based on SWOT Analysis. In 2018 International Conference on Economy,
Management and Entrepreneurship (ICOEME 2018). Atlantis Press.
20

Grundy, T.D., 2017. Dynamic competitive strategy: Turning strategy upside down. Routledge.
Planning, A., 2017. Fuchsia Enterprises Trial Balance. Change, 2016, pp.2015-2016.
FATRICIA, R.S., 2016. SWOT ANALYSIS OF SAINSBURY’S SUPERMARKET. Jurnal
Manajemen Terapan dan Keuangan, 5(1).
Haleem, F. and Jehangir, M., 2017. Strategic Management Practices by Morrison PLC, UK.
Analysis, Lessons and Implications. Middle East Journal of Business, 55(4182), pp.1-7.
Todorov, K. and Akbar, Y.H., 2018. Index', Strategic Management in Emerging Markets (pp.
461-479). Emerald Publishing Limited.
Giusti, A., Maggini, M. and Colaceci, S., 2020. The burden of chronic diseases across Europe:
what policies and programs to address diabetes? A SWOT analysis. Health Research
Policy and Systems, 18(1), pp.1-7.
Gürel, E. and Tat, M., 2017. SWOT analysis: a theoretical review. Journal of International
Social Research, 10(51).
Phadermrod, B., Crowder, R.M. and Wills, G.B., 2019. Importance-performance analysis-based
SWOT analysis. International Journal of Information Management, 44, pp.194-203.
Nurmi, J. and Niemelä, M.S., 2018, November. PESTEL analysis of hacktivism campaign
motivations. In Nordic Conference on Secure IT Systems (pp. 323-335). Springer,
Cham.
Schuetz, C.G., Mair, E. and Schrefl, M., 2018, October. PESTEL Modeler: Strategy analysis
using MetaEdit+, iStar 2.0, and semantic technologies. In 2018 IEEE 22nd International
Enterprise Distributed Object Computing Workshop (EDOCW) (pp. 216-219). IEEE.
Mashele, F. and Chuchu, T., 2018. An empirical investigation into the relationship between
sustainability and supply chain compliance within the South African Public and the
private sector. Journal of Business and Retail Management Research, 12(2).
21

Online
Mintel (2016) “Supermarkets - UK – February 20016” Mintel Market Intelligence, London
Marketing Environment, 2019. [online] Available through :
<https://www.marketingtutor.net/marketing-environment-definition-factors-and-
examples/>
Organisational structure, 2019 [online] Available through :
<https://study.com/academy/lesson/what-is-organizational-structure-of-management-
types-examples-quiz.html>
22