Employer Skills Report: Strategies for Business Success and Growth

This report delves into the crucial roles and responsibilities of employers in achieving organizational success. It emphasizes the significance of employer skills, including decision-making, employee motivation, and fostering a positive work environment. The report examines various motivation techniques, time management strategies, and the importance of teamwork in enhancing productivity and business growth. It explores solutions to work-based problems, communication styles, and the application of methodologies like Six Sigma and Total Quality Management. The report also highlights the role of long-term corporate strategies, customer service, and staff training in improving team dynamics and overall business performance, providing a comprehensive overview of essential employer skills for driving success. The report provides recommendations for improvements through training, feedback systems and reward systems.

Employer Skills

Table of Contents
INTRODUCTION......................................................................................................................3
TASK 1......................................................................................................................................4
1.1 own responsibilities and performance Objectives...........................................................4
1.3 recommendations for improvement.................................................................................4
1.4 Motivational techniques..................................................................................................5
TASK 2......................................................................................................................................5
2.1 solutions to work-based problems...................................................................................5
2.2 Communication in variety of styles.................................................................................6
2.3 Time management strategies...........................................................................................7
TASK 3......................................................................................................................................7
3.1 Role of people in teamwork.............................................................................................7
3.2 role of long term corporate strategies in analysis team dymanics...................................8
3.3 different and important ways to complete the task..........................................................8
TASK 4......................................................................................................................................9
4.1 tools and methods for developing solutions....................................................................9
4.2 appropriate strategy for resolving a particular problem................................................10
4.3 Potential impact on the business of strategy....................................................................1
CONCLUSION..........................................................................................................................1
REFERENCES...........................................................................................................................2
Books and journal..................................................................................................................2

INTRODUCTION
This report focus on the roles and responsibilities of employer to achieve
the success. It also focuses on the ability and skills of employer which
helps firm to achieve the target successfully. This report also explains the
importance of motivation theory. It also focuses on the different style of
motivation. It also explains the importance of time management
strategies in supermarket. This report also explains the six sigma
approach and total quality management. These approaches are used to
improve the productivity and business growth.

TASK 1
1.1own responsibilities and performance Objectives
As an employer there is so many responsibilities and task to achieve the
success. As an employer I have responsibility of decision making,
employee's motivation, develop the organisation environment and
employees and solve the disagreements etc.
I will improve my personal skills such as communication skills, positive
behaviour etc.(Winterbotham,2014. ). worker's support, performance and
motivation is very important to improve the business growth of
organisation. So to satisfy the David with his job conditions I will focus on
the following factors:
Effective decision-making: decision needs to be capable of being
implemented on organisation level. For good decision making I will collect
the informations and data's about the conflict and issues and reason of
disability of David. To make decision effective I will use good
communication skills with David to improve his confidence so that he can
feel relax and satisfy with job conditions.
Learn new skills: to improve my performance as well as workers I will
learn new skills of time management and motivation to achieve the
success of corporations.
Good relationship : to enhance the David to work at high level I will
build a good relation with him so that he can easily share his problems
with me. I will improve my communication skills or behaviour to make
good relation with workers.
Performance objectives: to maintain the efficiency and quality in firm I
analysis the capabilities and skills of David on regular basis.
1.3 recommendations for improvement.
To improve the david's performance i will provide promotion, reward
system, development trainings etc. All these factors helps to achieve the
success and target of organisation.
Trainings: to motivate the David and to improve his confidence I wil l
provide development trainings to him(Rutkowski,2015.). In the trainings

David is able to learn new skills, techniques and ideas to improve his
performance. He feels motivated and relax in the business environment.
He will able to work in groups and share their personal skills and
experience with each other and provide the extra efforts to the
organisation.
360 degree feedback system: feedback is process to determine the
performance of workers. In 360 degree feedback system whole
performance of employees are determined. By this process employer is
able to rank the position of employees.
1.4 Motivational techniques
Employees are backbone of any organisation they play a huge role in the
success of organisation. To achieve the task employee's motivation is very
important for business. When employee is not satisfied with the job
conditions than he will not able to achieve the target in effective
manner(Winterbotham and et.al., 2016). So to enhance david's
performance and extra efforts, motivation techniques have to provide to
him. Employer can motivate his staff by providing the social and culture
activities, incentives, reward system etc. employer can provide reward in
the form of extra payments or facilities to the workers on the basis of their
performance. Apart from this employer can motivate the david by rating
and grading system, in this system manager will determine the whole
performance of him and other workers and give them rank so that they
can feel motivated. On the other hand by employer can provide the prize
system in trainings and other activities to motivate the employees. By all
these factors employees feel motivated and brings new skills and ideas to
achieve the target. This motivation system increase the productivity of
business and its brand image in the market.

TASK 2
2.1 solutions to work-based problems
When team work is provided in the organisation than conflict and issues
take place among the workers. All workers follow the different techniques,
skills and approaches to complete the task. This conflict and issues
decrease the productivity of business and impact a negative effect on the
whole business(Vivian, 2016.). So its employer's responsibility to remove
the issues among the employees. Apart from these employees gets other
problems in environment such as learning disability, lack of confidence
etc. For remove the problem manger have to focus on the following steps:
Problem analysis: firstly I will collect enough information about the conflict
and make effective plan to resolve the issue.
On the other hand if employee is disabled to learn techniques than I will
provide them trainings, in which they can learn new skills to perform at
bets level.
Changing in workplace: after collocating the information and determine
the problems employer will try to change the process.
Generating solutions: in this process employer determine the issues and
give the best solution to solve the problems. By providing the trainings,
employees will feel confident which helps them to achieve the task in
effective manner.
2.2 Communication in variety of styles
The best approach regarding solving issues is to determine it firstly and
after that take initiative to solve the issues according to the situations.
The skills of individual are mostly based on communication(Hardy and
et.al.,2017.). Reading, writing, speaking, listing are four major issues
come out during the job practice.
So to make communication process effective individual should be good
leader, writer, speaker and listener.
To solve the personal problems of employees such as disability to learn
and lack of confidence there are several solutions regard to such context
as follows:

Verbal and non verbal communication: this is most simple and
effective method to solve the problems in organisation. This process
makes employer able to deal with staff in good manner. It tells how
employer should behave with workers or customers on the workplace.
Body structure: in this process employer have to determine the body
language of individual in organisation, because body language is
important part while communicating with customers and others.
Effective communication medium: to increase the growth and productivity
of business employer have to build the effective communication medium.
2.3 Time management strategies
Time management is effective tool to improve the business growth,
margin and productivity of corporations. To improve the employability,
time management plays crucial role. Time management sows the
efficiency level of employer(Cunningham and Villasenor 2014). In time
management process employees has to manage the things within the
time period. Time management process helps to raise the quality of
management team. Time management includes following factors:
Effective planning: to improve the performance individual has to plan
well in advance.
Setting goals and objectives: all members has to set goals and targets
in effective manner. According to this factor Employer and employees of
organisation should set the target and make sure that they are practical
and manageable.
Setting deadlines: individual has to set the deadline for target to
increase the productivity.
Prioritize the activities : employer and employees should prioritize the
task as per needs and importance. This process helps employees most to
achieve the more target in day.
Spending right time on right activity: employees should develop the
skill of doing the right work at right time.

TASK 3
3.1 Role of people in teamwork
By the team work employer can attempt to categorise personality types
so that strength and weakness can be identifying among the groups
members(Rayner and Papakonstantinou,2015.). Employer should provide
the team work in organisation to increase the productivity. Team works
plays a main role in growth of business. Workers can share their ideas and
skills with each other. Employees gives their extra efforts for the common
goal. Team works helps to remove the work load and pressure. By team
work individual free from the work pressure and can resolve the problems
by sharing the ideas and skills. There are following team roles such as
1 shaper
2 implementer
3 complete finisher
4 coordinator
5 resource investigator
6 plant
7 monitor evaluator
8 specialist
3.2 role of long term corporate strategies in analysis team dymanics
As team dynamics are very important part of organisation because they
impact on the profitability of firm, employee's satisfaction, staff retention
rates, team performance, individual performance, company reputation
etc(Remington and Ganapati,2017). some problems are comes out in
team dynamics.
Long term strategy is designed to grow firm. It includes various
factor which are used to increase the business in systematic manner.
These factors are as follows:
Customer service: as customers are consumer of organisation.
Employees should treat customers with honesty, fairness and grace to
keep them coming back. This factors focus to bring the customer loyalty.

Increase marketing efforts:to improve the business growth
organisation have to research about what competitor offering and then
employer can make necessary change.
Staff training: this facto focus on the selection of employees,
leader must hire t eh best and qualified staff for the organisation.
3.3 different and important ways to complete the task
To achieve the success there are many ways which must followed by the
employer. Organisation can complete t he task and target on time and
can remove the issues and conflict in business environment by using the
group buildings, motivation techniques, feedback system, monitoring
system, effective leadership skills etc. team building focus on the aligning
around the goal, effective relationship etc.(Lütkenhaus and de Freitas
2016.). team building is most widely used group development activities in
corporations.
Effective leadership: leader is who guide and motivate the employees to
achieve the task successfully. There are so many approaches and
strategies which makes leadership effective. Leader must keep good
relation with followers and try to provide the enough resources to the
workers.
Apart from this employer must select the best workers for the firm.
Manager must analysis the personal skills of employees so that they can
satisfy their customers. Employer must direct the employees to enhance
the performance at best level.
TASK 4
4.1 tools and methods for developing solutions
There are different strategies and methods to solve the problems in
organisation(Basu,2015.). For solve the quality problems six sigma
method is used by organisation. Apart from this solution methodologies
also used to resolve the issues in corporation. Solution methodologies
includes plant production, capacity enhancement, reduced maintenance
cost etc. in this method leader focus on technical discussion on the matter
after that solutions proposed and suggested by the employer and he will

try to agree employees on the solution. Lean theory, total quality
management are also used in organisation to solve the issues. Employer
can solve the conflict by the following steps which are common in all
methods:
Identifying the issues: employer must clear about the what the problem
is, employer must separate the listing of issues from the identification of
interest.
Understanding everyone's interests: employer must identify
everyone's interest and make decision after determining the individual
interest.
List the possible solution: manager must make list of effective
solutions.
Agree on monitoring and evolutional: its employer responsibilities to
create opportunities to evaluate the agreements.
4.2 appropriate strategy for resolving a particular problem
low quality of product and high turn over of employees is main problems
which is faces by the employer(De RoeckMarique and et.al., 2014.). To
remove the problems, employer will follow six sigma approach, total
quality management and motivation theory.
Six sigma approach: the main of this approach is to focus on the quality
of product. Employer can attract the customers by increase the quality of
products. For the success of any organisation customers loyalty plays a
main role. So to remove the low quality product, employer should use the
trending chart, other ratio and calculations as tool for to determine the
quality of product. This approach also reduced the maintenance cost of
firm because this approach focused on the resource utilization(Al Kuwaiti
and Subbarayalu, 2015). Employer must focus on the skills of employees
that how they are using resources. When employees uses resource in
effective manner and carefully than maintain cost and production cost will
decrease and this process helps firm to increase the benefits.

TQM: This is also the best approach which helps to remove the problems
in corporation. Total quality management style should used by the
employer to Increase the brand image and productivity of firm. This
approach is used to remove the competitor problem also.

4.3 Potential impact on the business of strategy.
Employer of mentioned supermarket used six sigma approach to solve the
problem of quality. The main advantage of six sigma approach is to
maintain the quality of products which helps to increase the productivity
of business(Kanar and et.al., 2015). Six sigma approach is used to attract
the customers. This approach focuses on the quality of old and new
products on regular basis. Six sigma approach focus on the customer
satisfaction so the business growth can improve in effective manner. this
approach is attentive to the entire business process.
TQM helps in highlighting the desire of markets. This approach helped the
mentioned organisation to solve the problem of high production cost,
Because by using this approach employer is able to learn to understand
the customer needs(Christensen et.al., 2014). Employer provides the
product according to the need of customers.
CONCLUSION
From theabove study, it can be concluded tha employer personal skills
plays main role to increase the performance. It can be concluded that
employability skills help the person to performing at the workplace
effectively. Team work is the essential part of firm, if all workers works as
team this process can support in resolving issues of all employees. To
remove the conflict and issues employer used the effective leadership and
dynamic strategies. Apart from this mentioned firm is able to manage the
quality of product by using the six sigma approach and TQM.
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REFERENCES
Books and journal
Winterbotham, M., 2014. UK Commission’s Employer Skills Survey 2013: UK
results, January 2014.
Rutkowski, J., 2015. Demand for skills: main results of the Azerbaijan STEP
Employer Survey.
Winterbotham, M., Foster, R., Skone James and et.al., 2016. Employer Skills
Survey 2015: Wales Report.
Vivian, D., 2016. Employer skills survey 2015: UK results.
Hardy, C., Griffiths, A. and Hunter, M.S., 2017. What do working menopausal
women want? A qualitative investigation into women’s perspectives
on employer and line manager support. Maturitas, 101.pp.37-41.
Cunningham, W. and Villasenor, P., 2014. Employer voices, employer
demands, and implications for public skills development policy.
Rayner, G. and Papakonstantinou, T., 2015. Employer perspectives of the
current and future value of STEM graduate skills and attributes: An
Australian study. Journal of Teaching and Learning for Graduate
Employability, 6(1).pp.100-115.
Remington, C.L. and Ganapati, N.E., 2017. Recovery worker skills in post-
earthquake Haiti: the disconnect between employer and employee
perspectives. Natural Hazards.pp.1-18.
Lütkenhaus, D. and de Freitas, M.N., 2016. Strategic management applied to
the Six-Sigma suitability appraisal for R&D in FMCG
companies. Revista iPecege, 2(1).pp.80-99.
Al Kuwaiti, A. and Subbarayalu, A.V., 2015. Appraisal of students experience
survey (SES) as a measure to manage the quality of Higher
Education in the Kingdom of Saudi Arabia: An institutional study
using six sigma model. Educational Studies, 41(4).pp.430-443.
Basu, R., 2015. Cost of Quality for Construction Projects: A Fresh Look.
De Roeck, K., Marique, G., Stinglhamber, F. and et.al., 2014. Understanding
employees' responses to corporate social responsibility: mediating
roles of overall justice and organisational identification. The
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International Journal of Human Resource Management, 25(1).pp.91-
112.
Kanar, A.M., Collins, C.J. and Bell, B.S., 2015. Changing an unfavorable
employer reputation: the roles of recruitment message‐type and
familiarity with employer. Journal of Applied Social Psychology, 45(9).
pp.509-521.
Christensen, K., Guldvik, I. and Larsson, M., 2014. Active social citizenship:
the case of disabled peoples' rights to personal
assistance. Scandinavian Journal of Disability Research, 16(sup1).
pp.19-33.
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