Business Consultancy Report: LSST Business Problems and Solutions

This report provides a business consultancy analysis for the London School of Science and Technology (LSST), a privately managed college facing challenges from increased market competition. The report identifies two key problems: the need to enter new markets due to competition and declining student enrollment, and the difficulty in recruiting qualified staff, impacting the quality of education. The consultancy team proposes solutions such as adopting online/distance learning to attract new student segments and expanding the course portfolio with specialist qualifications. The report also highlights the importance of effective recruitment strategies, including employee referrals and advertising, to address the staffing shortages and improve the college's overall performance. The conclusion emphasizes the value of business consultancy in helping organizations overcome challenges and enhance productivity through strategic implementations.

Business Consulting

Contents
INTRODUCTION.....................................................................................................................................3
PROJECT A..............................................................................................................................................3
Client’s Business Problem.......................................................................................................................3
Client’s requirements and the combined skills, expertise and experience of the team.............................3
PROJECT B...............................................................................................................................................4
Client’s Business Problem.......................................................................................................................4
Client’s requirements and the combined skills, expertise and experience of the team.............................4
CONCLUSION..........................................................................................................................................5
REFERENCES..........................................................................................................................................6

INTRODUCTION
A business consultant is a professional who offers expert advice in a specific area of
expertise. The area can range from human resources, marketing. Information technology to many
other specialized fields. Business consultants usually create solutions to problems or situations
and help businesses in developing efficient plans in order to meet their respective goals (Aronoff
and Ward, 2016). This report is about providing business consultancy services to the Information
Technology and Human Resources departments of London School of Science and Technology,
which is a privately managed college in the academic sector having four campuses. LSST is a
client company for the business consultancy team.
PROJECT A
Client’s Business Problem
London School of Science and Technology or LSST is a college that is managed
privately and has four campuses across United Kingdom. Currently, the college has nearly 4000
students studying courses in different fields. LSST aims to be recognized as a leading higher
education provider that is free from any kind of barriers of learning. But over the last couple of
years, the market has seen many new entrants entering the market which made the market very
competitive. This is posing a threat to London School of Science and Technology and can lead to
a negative pact on its overall performance (Canziani and Tullar, 2017). The target audience
LSST are students who have graduated from school and are seeking higher education in different
domains like Business and Management, IT and Computing, Social care etc. Due to entry of
new entrants in the market and offering similar education options to the students, LSST has been
facing intense competition. Seeing this, senior management of the college has decided explore
new potential markets instead to competing in the same market. This was also because the
number of students enrolling for education at the respective college as compared to previous
years also went down considerably.
Client’s requirements and the combined skills, expertise and experience of the team
After carefully assessing the business problem, the senior management of London School
of Science and Technology decided to enter new markets instead of continuing competing within
the existing market. The client is requirement to adopt online/distance learning so as to enter new

segments in the UK. The team of consultants comprises of professionals who are highly skilled
and experienced in the field of information technology. The team will review the complete
problem by understanding the different segments of digital market. For example, LSST will be
advised to adopt distance learning so as to attract busy professionals who wish to undertake
specific qualifications without committing to full-time education. This will help respective
college in attracting a greater number of people from different backgrounds to enroll for courses
that are offered. Also, the clients will get an opportunity to learn a particular course at their own
pace without having to commit for a full-time education. The team has expertise in this field and
fill certainly fulfil the requirement of the client in the best possible manner. This will help the
college in building a flexible system of providing education and also provide an advantage of
standing out from the new entrants in the market.
PROJECT B
Client’s Business Problem
Another problem that London School of Science and Business is facing is that, due to a
large number of new entrants in the market, the demand for qualified and experienced staff has
increased. One of the reasons behind this can be that the college is currently recruiting from a
very limited pool of potential applicants (Kim and Chang, 2016). This is because the applicants
can find jobs from other education providers more easily. And as a result, they do not apply for
job at respective college. Lack of qualified staff is posing a big problem because the overall
performance of students, who are currently studying in the college is getting affected negatively.
In order to resolve the problem, senior management of LSST has decided to increase the number
of specialist qualifications in its course portfolio in the next academic year. Since the college
currently lacks employees who are specialized in specific fields, the already existing ones are not
able to impart quality knowledge to the students. The target audience of LSST should be
applicants whose qualifications are particularly focused on a particular field. Experienced and
qualified staff is posing competition towards LSST and can also impact on its overall goodwill in
the market.
Client’s requirements and the combined skills, expertise and experience of the team
The senior management of London School of Science and Technology has approached a
team of consultants who will help them in finding solution to the problem (Sheingate and

Sheingate, 2016). The Human Resource Department of the college is required to identify various
effective ways in which suitable and qualified professionals can be recruited in order to deliver
the specialist qualifications. The HR department is also required to develop a framework of
different motivating factors so that staff members are motivated to deliver the best quality of
education to the students. This will help the college in regaining its goodwill and enhancing
overall performance. This is also because since the senior management has decided to introduce
specialist qualifications that are aimed at ACCA and CIMA, it will have to recruit applicants
who either already have an experience in the same or are qualified enough to deliver knowledge
to the students regarding the same (Ward, 2016). This way, London School of Science and
Technology will be able to gain a competitive advantage in the market against all the new
entrants and maintain its position. Some of the ways in which suitably qualified academic staff
can be recruitment include employee referrals, direct advertising and through recruitment
agencies.
CONCLUSION
From the above report, it can be concluded that business consultancy is an important
aspect that helps businesses in overcoming their specific challenges that can affect the overall
growth of a company. Therefore, different strategies can be provided by business consultants that
if organizations implement in their systems, they can overcome those and enhance overall
productivity.

REFERENCES
Books & Journals
Aronoff, C. and Ward, J., 2016. Family business governance: Maximizing family and business
potential. Springer.
Canziani, B. and Tullar, W. L., 2017. Developing critical thinking through student consulting
projects. Journal of Education for Business. 92(6). pp.271-279.
Kim, M. J. and Chang, S. I., 2016. A Study on the Effect of Business Consulting Performance on
Organizational Performance-Focusing on Moderating Effect by Organizational Support.
Management & Information Systems Review. 35(2). pp.185-203.
Sheingate, A. and Sheingate, A. D., 2016. Building a business of politics: The rise of political
consulting and the transformation of American democracy. Oxford University Press.
Ward, J., 2016. Keeping the family business healthy: How to plan for continuing growth,
profitability, and family leadership. Springer.