Business Problem Identification, Analysis, and Solutions at Tesco

This report analyzes business problems within the retail giant Tesco, focusing on issues such as employee engagement, skill application, and adapting to changes. It identifies the causes of these problems, including poor training and lack of incentives, and explores various solutions, such as implementing effective training programs and fostering an active learning culture. The report details a plan for problem-solving, outlining steps like identifying the problem, analyzing its causes, and selecting the best solutions. It discusses different approaches to problem-solving, including analytical and creative methods, and evaluates their effectiveness. The report also covers the roles and responsibilities within the plan, actions taken, reviews of progress, and necessary adjustments, concluding with an evaluation of the overall approach and recommendations for improvement.

SOLVES PROBLEMS
IN A
BUSINESS ENVIRONMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Identify a problem that exists within a business...................................................................1
1.2 Analyse the business problems.............................................................................................1
1.3 Causes of the problem...........................................................................................................2
1.4 Confirm with others for understand the problems................................................................2
1.5 Compare different solution of problems...............................................................................2
1.6 Agree upon solution..............................................................................................................3
TASK 2............................................................................................................................................3
2.1 Develop plan to solve problems............................................................................................3
2.2 Explain approach...................................................................................................................3
2.3 Explain how problem has been solved..................................................................................4
2.4 Roles and responsibilities of plan.........................................................................................4
TASK 3............................................................................................................................................5
3.1 Own action as set out in the plan..........................................................................................5
3.2 Review of problem solving...................................................................................................5
3.3 Adjustment to plan as necessary...........................................................................................5
TASK 4............................................................................................................................................5
4.1 Evaluate approach to solving business problems..................................................................5
4.2 Evaluate other approach........................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Businesses are faces various problems which are related to business work, training,
financial and so on. The present study is based on “Tecso” which is British multinational
groceries and general merchandise retailer store. Report lays emphasis on identify the problem
that is existing in business, causes of problem, solution and compare different solutions of
problems (Cohen, 2017). Report will show the development a plan to solve the problem. Its
approaches and roles and responsibility of support plan. Report is carry out the action and review
of progress or also adjustment plan. Report evaluates by approach to solve business problems.
TASK 1
1.1 Identify a problem that exists within a business.
Problems in business do exist in all small and large business organisation. Solving
business problem is very important part of business and it is plays a very important role for a
business to successful. Management report is important for recognising problem which is
happing in business.
 Employee performance is indicator of scored against a standard expected values and
forecast a measures of quality.
 Business problem can be observed through personal observation and experience.
 Feedback, survey and questionnaires are the way of performance statistics and business
problems from employees.
Tecso has problems such as dealing with changes, engaging learners and tracking skill
application. Those are problems which faced by Tecso and those identify by some techniques
which are discussed above (Frost, 2016).
1.2 Analyse the business problems.
The problems which are identify above such as dealing with changes, engaging learners
and tracking skills application. Dealing with changes are biggest problem which faced by Tecso
manager due to managers, acquisitions, technology, budget and staffing.

Second is engaging learner is also problem which is face by Tecso manager. In this
problem employees not engaged by learners. Third problem which is face by Tecso such as skills
application. Employees are not able to shows their work skills at workplace. Those problems are
solved by giving appropriate training to their employees.
1.3 Causes of the problem.
First step is recognised and analysis the problem after then, the next step is to identify the
causes of problems. Causes of business problems have many reasons are as follows:
 Poor training
 Procedures are not followed by employees
 Lack of incentives and rewards
those are the causes of Tesco's business problems which are face by company.
1.4 Confirm with others for understand the problems.
It is important to confirm and discuss by other for understand business problems because
most of the time employee and manager are not get actual problem which is happing in Tesco.
Manager of Tecso can organise meeting at regular interval time of office as it will assist them in
addressing the issues faced by employees. Take views and ideas by other is the great way to
understand business problems. It is help to manager and employees to simplify or clarify
misunderstanding key point. Understand to problem is very important part of business. In that
manager of Tecso can discussed with others for more understand that and also check, they are
understand those problems of not (Larsen, 2017).
1.5 Compare different solution of problems.
The problems have been recognised, causes of problems have been identified and also
take confirmation to others, now is need to compare different solution of problem also important
because make proper solution of problems. There have some solutions of problems which are as
follows:
 Organized proper and effective training and development program.
 Make effective and friendly working environment.
 Understand the interest of employees.
 Establish an active learning culture and make all employees feel like a part of that culture
and Tesco.

 Communicate the learning outcomes to increase behavioural engagement.
Those are solution of problems which are mention above. Best and effective solution for lack of
learner engage is establish an active learning culture. This help to make all employee feel like
they are part of the culture and also boost emotional engagement. Emotional engagement leads to
increased learning. Those are help to solve problems which is face by Tesco.
1.6 Agree upon solution.
Above mention solutions are best and effective for solve problems. The solutions are
communicate with learning outcomes, make effective and friendly working environment,
understand the interest of employees. Those solutions are best and valuable for the problem. By
this employees able to make changes. Establish learning culture also best solution of lack of
employee engagement. Like organisation managers are organize effective and valuable learning
culture then employees have all the informations which are related to the business (Noe and
et.al., 2017).
TASK 2
2.1 Develop plan to solve problems.
Tesco is face problem, for make plan to solve a business problems. For solve problems
here is develop plan is as follows:
 Identify the problem
 Find out the cause of problem
 Analysis the problem
 Take ideas from people to find a solution.
 Select best possible solution
 Implement the solution
 Monitor and evaluate
That plan is helpful for solution of problems in effective manner. At that manager is need to
implement the actions or solutions. This plan is help to take decision as per follows by step by
step procedure.
2.2 Explain approach.
There are various approaches which are related to training and development sessions.
That are as follows:

Analytical problem solving
Analytical problem solving is the effective and valuable. An analytical thinker has ability
to get actual details of problem, evaluate all components and able to understand effectively. This
approach is best and have confidence in their ability and make assumptions or decisions because
of their fast finding process. The problem is lack of employee engagement and employee
learning. At that they can analysis the problems and give appropriate solutions of result (Osburn
Hatcher and Zongrone, 2015).
Creative problem solving
Creative problem solver has the ability to make various problem results and after then
make assumptions as requirement. This approach not has limits to solve problem and also not has
deadlines of work. It is effective and valuable process of work and solve problems effectively.
Creative approaches are give various solution which are unique and effective.
Those are the approaches of problem solving and that are effective or valuable for make
effective solution of problems.
2.3 Explain how problem has been solved.
The problems solved by using approaches, solution and step by step follows plan. At that
manager are make various solutions. Manager can know about the changes by observation of
employees performance and also check project reports. It is important to solve problem and
know about that are appropriate. For check problems solved manager can observe employees
work, internal survey process mat apply. Internal survey is help to take views of employees
about the changes.
2.4 Roles and responsibilities of plan.
The support plan has the various roles and responsibilities which as follows:
 the support plan has roles to identify the problem.
 It is also responsible for find the causes of problem
 at that support plan has responsibility to analysis problems which are happens in Tesco
(Tietenberg and Lewis, 2016).
 It has responsibility to take decision of work and make effective solutions for result.
 At the last that has responsibility to monitor and evaluate the changes as per
requirements.

TASK 3
3.1 Own action as set out in the plan.
Actions for solving problems are important and foremost part of Tesco. For that, I take
decision is personal observations, performance evaluation and so on. Those are the best way of
problem solution. This helps to sets effective and valuable actions for support plan. With the help
of observation manager can make the effective and valuable solutions of problem which are
related to the training program. Actions are help to make the effective and valuable for managing
problems. That actions are help to make the effective and valuable growth in solutions.
3.2 Review of problem solving.
For review of problem solutions are effective and valuable for making further changes as
per requirement. Business problem is lack of engagement and engaging learning and tracking
skills of applications. Review if important part of the management and effective. Constant
monitoring and reviewing is necessary. That is help to track problem on a frequent basis. The
problem solving process, get motivated and come up with innovative way to track problem
solving process and to run the business successfully (Van Aken and Berends, 2018).
3.3 Adjustment to plan as necessary.
Adjustment in plan is necessary for the best solution. Like first plan is not work
effectively in that case manager have to make some adjustment in existing plan. Adjustment is
help to track the problem in right ways and also with the help of adjustment manager has not
whole plan again. This process help to find out the errors in business structure and its policies
and procedure.
TASK 4
4.1 Evaluate approach to solving business problems.
For solution of problem manager of Tesco is take support of solution such as analytical
and creative problem solving approaches. Both approaches are best for solution and also help to
make effective solutions for managing it. Analytical approach is best way of solution because at
that manager are take decision after analysis the problems. At that manager and leaders are
understand the problems and determine miss-point. Other hand creative problem solving has the

different ways of problem solving. At that manage and leaders are make unique way of problem
solving.
4.2 Evaluate other approach.
Other approach of problem solving is rational problem solving. This problem solving has
ability to take information that is available and take decisions as per requirement. At that
manager are make assumption which are based on available information. That is also best
approaches of problem solving but in this process manager are make solution as per information
either it is right or not.
CONCLUSION
From the above study it had been concluded that the solution business problem has
important for company manager. For that report has covered by the problem and its solutions. It
has causes and comparison of different solutions. Solutions of problems has effective and helped
to solve each problem. Report has covered by action plan and approaches. The analytical and
creative problem solving has effective for problem solution. That plan has their own roles and
responsibilities has effective. In that also recommendation by rational problem solution.

REFERENCES
Books and journals
Cohen, E., 2017. Employee training and development. In CSR for HR (pp. 153-162). Routledge.
Frost, S., 2016. The importance of training & development in the workplace. Small Business,
http://smallbusiness. chron. com/importance-trainingdevelopment-workplace-10321.
Html.
Larsen, H. H., 2017. Key issues in training and development. In Policy and practice in European
human resource management (pp. 107-121). Routledge.
Noe, R.A and et.al., 2017. Human resource management: Gaining a competitive advantage.
New York, NY: McGraw-Hill Education.
Osburn, H. K., Hatcher, J. M. and Zongrone, B. M., 2015. Training and development for
organizational planning skills. The Psychology of Planning in Organizations: Research
and Applications. 334.
Tietenberg, T. H. and Lewis, L., 2016. Environmental and natural resource economics.
Routledge.
Van Aken, J. E. and Berends, H., 2018. Problem solving in organizations. Cambridge University
Press.