Business Process Modelling: BPM Model for Online Book Selling Process

This report presents a business process model (BPM) for online book selling, specifically focusing on the buying and selling of second-hand books by students. The process begins with a student's request to buy or sell a book, with books being procured as second-hand at a discounted rate, primarily based on teaching staff requests. The inventory is then updated, and a 10% concession fee is applied to each sale, payable to the university. The books undergo a condition check before acquisition to ensure usability for future students. Delivery is facilitated through courier services like DHL or FedEx. The online bookstore system aims to digitize the existing process, offering convenience to students for buying and selling. The BPM notations ensure system success, with condition checks to keep customers informed about order status. The process includes order placement, delivery notification, payment confirmation, and customer acknowledgment upon delivery, marking the process completion. The report also touches on the advantages of online bookshops, their evolution, customer classifications, key system components, and security considerations, emphasizing enhanced profitability and convenience for buyers and sellers.

Running head: BUSINESS PROCESS MODELLING
Business process modelling
Student Name:
University Name:

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BPM Model for the Book Selling Process
Narrative of the business process
The model depicts the process of book selling and buying of books by customers that is
students in this case. The process begins whenever a customer that is student requests to sell or
buy a book. The students willing to sell their books are being procured as second hand with a
certain percentage of discount. Only 30% is being given to seller of the book and the books are
procured as per request of teaching staff. Then the book is updated in the inventory so that it
becomes available for buying by other students. A 10% fee on every book being sold has to be
given to the university as concession license fee. The books are checked for their condition
before acquisition so that those can be utilized in the next study period by other students. The
delivery of books is being carried out with the help of courier service that is DHL or FedEx.

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Hence, the process model has been designed to digitize the existing process of procuring second
hand books and delivering it to other students. The process depicts that an Online Bookstore
system will helpful for carrying out the required activities in selling and buying of second hand
books. The seller and buyer both in this process is student hence, it has been decided that
development of an Online Bookstore system will be suitable so that students can place their
request for buying or selling as per their own convenience. In the process model, appropriate
BPM (Business Process Modelling) notations has been used to ensure success of the system. The
checking conditions have been implemented to ensure that the customers can be aware about the
order status such as whether the requested book is available or not. If a particular book is not
available then request is being forwarded to procure that book. Upon successful placing of order
the customer is notified about the delivery and after successful payment the courier business
confirms payment. The customer then confirms delivery of the book and payment
acknowledgement upon which the process is stated as complete.
Online book shop structure is the central limit of the trading stage for the site, customers
would interface be able to with the Internet through the PC into the online book shop and after
that check the book information and make a purchase. With the online book shop structure,
clients do not need to aimlessly go to various spots to find their own specific books, anyway just
in a PC related with the Internet sign on online book shop system, in the chase box, type you
have to find the book information recuperation, you can beneficially know whether the website
page has its own specific books, if you can online direct purchase, if not, you can change the
home book shop to continue seeking or offer advice to the seller to supply, This uncommonly
supports every customer, saving time and work. The online book shop system cannot simply
diminish costs, save time, space, to convey solace to everyone, yet notwithstanding advance the

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change of the collaborations business, fill three needs, shared preferred standpoint. More
basically, these days, the irrefutably close ties between countries, more progressive exchanges,
the economy watches out for globalization, which propel the future change of online book shop
system has some sensible vitality. The advantages of significant worth examination, perceiving
condition, availability, better choices and more broad decisions are united into different stage.
The change of online book shops has encountered four stages: the embryonic stage, the
progression orchestrate, the create sort out, and the prosperous stage. Starting late, the sorts of
online book shops are changed, including on the web book shop, book bargains online book
shop, information advantage online book shop, et cetera. The online book shop's crucial
customers are parceled into two classes, one is the front customer, and one is the establishment
customer. Front-end customers are fundamentally customers who eat up online book shops.
Front-end customers can select, login, request, join shopping container, put in demands, submit
orders, modify singular information, insist receipt and incorporate comments the site. Likewise,
incorporate, change or eradicate the book portrayal; incorporate, alter or delete the book
information, manage the demand information and reply to the customer's comments. The
customer is the administrator, the official to accept the piece of general masterminding, pro and
control the front information and whatnot. The key components of the online book shop system
modules are apportioned into two classes, one for the purchaser enthusiasm for books on the
front of the valuable modules, and the other is for the leader of the establishment work modules.
The stresses simply oversee insurance related issues concerning individual financial information,
using direct checkout and untouchable money trade the stresses are diminished using these
decisions. As the title prescribes the examination revolves principally around trades happening in
the midst of various errands of offers. Offers of perusing material is requested into two segments

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the new course perusing bargain and used perusing material arrangement. The client is believed
to be an understudy picking the perusing material through the web searcher. The rule trade, trade
between the understudy and the seller occurs in the "purchase" arrange. The trades are moreover
isolated into types fundamental and discretionary. Basic trades are the trades happening between
customer (understudy) and the merchant.
The online book shop is opened in the framework, not a physical store but instead a
virtual store. With a particular true objective to upgrade the profitability of the request, the site
can use a lone condition question, and in addition can use various conditions to achieve exact
request, the request will be incorporated after the shopping bin work, the request limit, And then
you can purchase to submit orders, make solicitations and portion to complete the entire
purchase process work, the customer can submit masterminds before the demand to modify,
when the vendor after the shipment can in like manner attest the receipt of the movement to
complete the trade , After the culmination of the trade the customer can comment on the
contrasting book, the other unregistered customers cannot purchase books or add to the shopping
bin errand, the customer should first enroll as a person from the book shop, sign in before the
above exercises. Despite the closer view work, the necessity for establishment organization,
directors can sign in through the relating Web site establishment, after the plan of the book file
and book information to incorporate, modify and eradicate, yet furthermore the demand
information organization, Such as the wiping out of unpaid or unpaid solicitations, the portion of
solicitations for transport exercises, etc., can in like manner reply to the customer's comments,
you can reply to each comment, and the client's book purposes of intrigue page is appeared. For a
buyer this transforms into an amazing open entryway for picking the best minimum cost
available. Also the buyer can abuse taking a look at changed conditions of perusing material.

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The structure is a general relaxation movement for examining and books on the
necessities of the buyer customer base, with a particular level of helpful online book shop
system. It is generally not exactly the same as the regular physical book shops, to overcome a
movement of physical book shops obliged variety, settled territory, limited space and tight
arrangements channels and distinctive issues, for people to purchase the book has brought
convenience. Online book shop structure not solely can without a doubt find the information and
purchase books, and the working conditions are clear, simple to use, to a significant degree to
handle real issues in the purchase of books, anyway the arrangement of the system because of the
summit time Of the imprisonments, a segment of the components of the system is not
impeccable, yet the fundamental limits have been refined.

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