BCO5501: Business Process Engineering Research Report and Analysis

This report delves into the realm of Business Process Management (BPM), exploring its foundations, engineering principles, and practical management applications. The report begins with an introduction to BPM, defining its role in optimizing business processes and enhancing organizational value. It then contrasts different perspectives from various authors and researchers, analyzing their viewpoints on BPM's impact on organizational efficiency, cost reduction, and employee management. The report highlights the importance of process identification, automation, and modeling, providing case studies from Australian organizations like BPA Engineering Ltd and Fluor Australia Pty Ltd to illustrate these concepts. It further examines the benefits of BPM, such as increased productivity, reduced waste, and improved decision-making. The report concludes by emphasizing the significance of effective BPM in engineering and other management associations, particularly in highly competitive environments, by providing a detailed analysis of its role and significance. The report focuses on automation and modeling to maintain quality and review activities to ensure efficiency within the organization.

RUNNING HEAD: BUSINESS PROCESS ENGINEERING 0
BUSINESS PROCESS MANAGEMENT

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Table of Contents
Introduction......................................................................................................................................2
Contrasting author’s different perspective.......................................................................................2
Findings.........................................................................................................................................10
Conclusion.....................................................................................................................................11
References......................................................................................................................................12

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Introduction
Business process management (BPM) is a discipline in operations management in which people
use different technique to discover, model, analyze, measure, improve, optimize,
and automate business processes(Bider and Perjons, 2015). Any combination of methods used to
manage a company's business processes is BPM. It helps the company to maintain sustainable
value in the organization (Dos Santos Rocha and Fantinato, 2013). Through this organization
find the abilities, policies and structure to conduct the operation and to get the various framework
of getting job done so that objectives of the study will be accomplished (Buh, Kovačič and
Indihar Štemberger, 2015).
The business process management adopts several steps and activities in which the organization
adopts the appropriate framework for improving operations in the organization. This is done to
maintain discipline in the organization and to enhance the end-to-end procedure of business
(Chang, 2016). The BPM also plays important role in managing and increasing the work so that
good organizational structure and problem-solving skills will be increased in the engineering
association and other association so that better administration will be maintained (Chong, 2014).
Therefore, in this report “BPM: Foundations, Engineering, Management” topic is selected, it is
because not much of the studies are conducted in defining the BPM by adopting the business
case studies of Australia. Further, the discussion is made on describing principle and role of
BPM in engineering and other management. This research is important because it provide the
opinions of the authors by using different case studies of the business to make study more
accurate and reliable; the report also discussed findings and conclusion for clearing the points
which are covered by the authors.
Contrasting author’s different perspective
Hoang, Jung and Tran conducted the study and describe that various activities and work are
performed in improving and enhancing the work of the organization (Hoang, Jung and Tran,
2014). Therefore, the business process management help the organization to conduct various
activities and to develop various framework so that efficiency will be maintained in the
organization In this method various activities are grouped in different area and components that

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is researchers describes that first step in this is identification of the procedure which change the
overall structure and procedure of the job in the different organization. The study argues that
BPM improve the procedure of the business, therefore various investigation is done by the
researchers to prove the point and argument (Hoang, Jung and Tran, 2014). The estimation
describes that there are various departments in the organization which become difficult for the
management and engineering organization to operate their functions in effective manner. This
will help the organization in reducing the cost and expenditure in the organization, therefore this
also become useful in managing the employees of the organization so that process is identified
by connecting it with the overall scope, vision and mission of the organization (Hoang, Jung and
Tran, 2014). Researchers believed that different organization have different strategies in
grouping the different areas through different policies and structure.
Mendling, et. al. argue that most of the organization adopts the BPM approach for getting
various benefits that is focus of the study is in identifying the role and significance of BPM in the
organization (Mendling, et. al., 2018). The study was conducted by observing the methods and
technique used in the Australian organization for better management of organizational procedure.
Therefore, the findings of the study revealed that it provides visibility to the organization due to
filling the gap between the adopting the efficient method of business procedure and increase the
flexibility and profitability in the organization (Mendling, et. al., 2018). Researchers also
describe that it describes various other benefits through which the wastage of the organization
will be reduced and also decrease the duplication of efforts so that high performance will be
achieved and increase the ability of the organization to achieve the overall outcomes and results
of the organization (Mendling, et. al., 2018). In this study researchers also have similar
perception about the one areas of BPM which include process identification that this is the
important method and overall business process management foundations is in the hands of the
one step and is also difficult to managed because of focusing each and every aspect of the
department.
The study also has same findings that organization in Australia focus on maintaining the
structure in the business. The investigation of the research is shown by using the case studies of
Australia (Niehaves, Plattfaut and Becker, 2013). For example BPA engineering ltd is founded in
the year 1996, headquarter of the company is in Australia. The company provides efficient

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services to the customers it is because of better business process management but company find
challenges in maintaining and connecting the procedure with the overall objectives of the
organization (Niehaves, Plattfaut and Becker, 2013). Therefore, the focus of organization mainly
on describing and recognizing the business process management, for this BPM engineering ltd
for considering all the departments such as IT department and several other department in
connection so that effectiveness as well as performance will be maintained. Therefore, for
identifying the overall procedure and structure organization describe the scope, mission and
vision of the organization (Niehaves, Plattfaut and Becker, 2013). In this organization also
determined other related activities involved with it such as connections which are helpful in
driving the overall flow of work in the organization. The objective of doing is to find the
capabilities and abilities of business procedure in achieving the objective of BPM engineering ltd
(Niehaves, Plattfaut and Becker, 2013).
Rahimi, Møller and Hvam describes that this strategy provide various benefits to the
organization which include that this leads in increasing the productivity of the organization
(Rahimi, Møller and Hvam, 2016). It is because of decreasing the cost and expenditure in
executing and evaluation the translation the whole streamlining procedure followed by BPM
engineering ltd. Researchers also demonstrate that in the recent year company the invest more on
adopting advanced because of reducing the waste and increase efficiency and effectiveness by
adding the value in the organization (Rahimi, Møller and Hvam, 2016). Therefore, this strategy
also make the organization visible about the activities, scope and vision of BPM engineering
technology to achieve productive outcomes and motivate the workforce in the organization
because of clearly defining policies and procedure of the organization (Rahimi, Møller and
Hvam, 2016).
The study focuses on describing the major are which is included in the business procedure
management (Recker and Mendling, 2016). It is because the overall studies revealed that
designing and modeling is the important area through which the whole procedure is relied upon.
It is because in this organization make various efforts by reviewing the procedure flow by
describing the rules and regulations of the business either in the other organization or in the
engineering consultant companies etc (Recker and Mendling, 2016)Therefore, this area allows
the organization to maintain the overall operations and functions inefficient manner. Recker and

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Mendling also reveal that in this organization also focuses on deciding the decision points and
reveal the triggering events which are involved with it. It s because this support the organization
to provide and visualize the flow of procedure as well as several related components so that
engineering organization describe the affect of the transformation on revealing the expenditure
for implementing the procedure (Recker and Mendling, 2016).
The study also different findings and describe that automation considered the major area it is
because business process management foundations include advanced and efficient technology
which transform and change the manual task and work (Roeser and Kern, 2015). The study
argues that automation is the major area which increases the efficiency in the organization. This
provides various supports to the organization and allows and helps the organization to automate
all the complex and difficult work with different integrations (Roeser and Kern, 2015). Roeser
and Kern describe that it provide various benefits to the organization which include that this
leads in increasing the various benefits in the organization it is because this leads in increasing
the digital transformation objective of the organization and increase the services and scalability
in the particular organization (Roeser and Kern, 2015). This leads in maintaining the proper flow
of work and also increases the capability of the organization to adopt the new and innovative
technologies in the organization.
The study also has same findings which are demonstrate through taking the example of Fluor
Australia Pty Ltd which is established in the year 1950 (Schmiedel, Vom Brocke and Recker,
2014). This company provides various services such as procurement, construction and
maintenance as well as other solutions so that proper services will be provided to the client in
Australia. Therefore, for expansion and more clients it becomes difficult for the organization to
conduct the operations as well as to maintain all the documents in the organization (Schmiedel,
Vom Brocke and Recker, 2014). To overcome this strategy organization, formalize the business
procedure modeling notation it is because this support Fluor Australia Pty Ltd to maintain and
designed all the process in analyzing and driving the automated implementing the whole
procedure of business (Schmiedel, Vom Brocke and Recker, 2014).
The study reveal that tracking and processing software and technology is efficient in maintain the
advanced technology so that automation procedure is maintained in the organization and
Researchers describe that Fluor Australia Pty Ltd also use other software to manage the process

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of business so that outcomes of the organization will be achieved in the organization(Schulte, et.
al., 2015). However, this strategy provides various benefits to the organization which include
that in Fluor limited employee become more competent and skilled because of describing the
activities which should be performed in construction or any other activity (Schulte, et. al., 2015).
Therefore, through this organization keep the track and knowledge about the activities after this
organization also keep the weekly record of the organizational activities and this also support the
organization in taking the contract with the client and reduce the manual work in the
organization. In the year 2018 the number of customers increase in the organization because of
providing quality services to the customers in timely manner and the organization also scheduled
each and every work in efficient manner this provide accurate information about the capital
expenses and other authorizations expenses in the organization (Schulte, et. al., 2015). Therefore
the study provide the answer and clear the research arguments which include that automation and
modeling maintain quality and review the activities to check that efficiency is maintained in the
organization.
The study was conducted to understand the effective administration of business process
management, therefore the research argues that there is relationship between the effective
business process management with the engineering and other management association (Segatto,
Inês Dallavalle de Pádua and Pinheiro Martinelli, 2013). It is because of conducting their
operations in highly competitive environment. Therefore, the study has different findings
towards describing the role and significance. Through the investigation it is revealed that in the
execution area of BPM foundations link their manual activities with the other automation
(Segatto, Inês Dallavalle de Pádua and Pinheiro Martinelli, 2013). In this organization describes
the overall design of the procedure and also describe the rules and regulation which provide
guidelines to the organization regarding the progression of work which is involved in all the
procedure of workflow (Segatto, Inês Dallavalle de Pádua and Pinheiro Martinelli, 2013)1.
Researchers also demonstrate that in this organization develop various considerations and
structure for evaluating the process it is because of reducing the wastage in the organization and
leads in increasing efficiency in the organization.
Sun, Su and Yang conducted the study but have dissimilar perception and investigation the
investigation and control it is because the estimation describes that it is the most important step

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in the organization (Sun, Su and Yang, 2016). This is applied in the organization because the
overall BPM foundation is based on monitoring and controlling in which the procedure of the
business is measured. Researchers describes that there are different methods which is used by the
organization for measuring and controlling which includes transactional monitoring, variability
tracking and predictive business process evaluation (Sun, Su and Yang, 2016). The measurement
of the business procedure describes the degree of level of monitoring your organizational
procedure and structure is successful and helps in accomplishing the objective of the
organization (Sun, Su and Yang, 2016). Researchers revealed that organization develop several
principles regarding the accuracy and reliability of procedure in which some of them high level
of quality, lower structure and organization also focused on other financial transactions it is
because this involve the monitoring and evaluation in detail and provide higher quality to the
organization.
The estimation this provide good efficiency to the organization and reduce the cost as well as
develop the satisfaction of the customers by providing efficient services to the customers so that
business management don in efficient and effective manner (Tarhan, Turetken and Reijers,
2016). Therefore organization argues that BPM foundations involved in managing the some
structure and framework of the organization that is process management, rule management as
well as automation as well as integration. This helps the organization in maintaining the link with
various the activities of the organization (Tarhan, Turetken and Reijers, 2016). This is done to
get the productive results and outcomes and provide full visibility and also give capability to the
organization to manage and maintain large number of database in the organization. This can also
give the ability to the organization for effective implementation and can also modify the whole
procedure of business (Tarhan, Turetken and Reijers, 2016).
Van der Aalst also focus on providing information about the similar approach which includes
that Diona Pty Ltd is the well-established company which provides efficient services to the client
and has strong team o f employees which are highly efficient and provide better facilities to the
clients (Van der Aalst, 2015). The company also adopts BPM foundation for managing and
improving the procedure of business. For this organization does and segment each and every
activity according to the different area in which and focus mainly on monitoring and execution
of every activity in the organization. For effective management the organization adopt several

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facilities to measure and control the present structure and procedure of the business (Van der
Aalst, 2015). The organization adopt transactional monitoring strategy in which the organization
provide insight to the progress and condition of the different work in this strategy Diona Pty Ltd
record the progress of individual work in the business process. Therefore, this strategy increases
the team and cost of the organization because of recording the efficiency and effectiveness of the
activities. In this organization focus on various stages and structure to determine the efficiency
and good functioning of the structure because of providing better structure in the organization
(Van der Aalst, 2015).
The organization also adopt variability tracking method in which Diona Pty Ltd monitor and
control the organizational chart and structure it is because this strategy maintain the consistency
and accuracy in the organization (Van der Aalst, 2015).This also supports the organization to
achieve the agility goals and objective of the company. In the present year the estimation
describe that the consultancy earn more revenue because of maintaining efficiency and due to
making the real-time decisions, this help the organization to use the resources and does activities
in optimum manner. Researchers have different findings because of managing and connecting
both human activity and system appropriately (Vom Brocke, et. al., 2014). Diona Pty Ltd
manage both the activities and evaluate the structure of the organization for describing the
performance of business procedure it is because BPM foundations provide the information about
the reason of occurring the events and situations in which decisions should be made in the
organization.
Vom Brocke, Zelt and Schmiedel also have similar perception regarding the BPM foundations in
management and engineering companies. It is because this increases the measuring and
evaluation strategies in the organization (Vom Brocke, Zelt and Schmiedel, 2016). This raise the
frequency level for monitoring and automation this increasing the accomplishing the objective of
the organization. The process is more efficient and effective in reducing cost and operating other
online monetary transactions. This describes the organization in forecasting evaluation and this
BPM foundation also describe the factors which affect the procedure in the future (Vom Brocke,
Zelt and Schmiedel, 2016). Researchers revealed that organization adopt the policies and
strategies by correlating the present performance with the past performance.

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The study reveals that optimization and re-engineering is also the area of BPM foundation in
which organization utilizes the strategies efficiently (Vom Brocke, Zelt and Schmiedel, 2016).
This identifies opportunities for enhancing the procedure of business in the organization. In this
area organization get the answer of several questions which includes finding the reasons of
operating the procedure and describing the actions. This area includes various factors in which
organization link the objective and find the gap and aspects which disturb the business procedure
(Vom Brocke, Zelt and Schmiedel, 2016). In this step the business return again to the design as
well as modeling stage in evaluating the alternatives and change the monitoring activities for
improving the business procedure.
In this organization find the strategies for improving the business procedure and if the
improvement does not do in appropriate manner because of dynamic business environment (Buh,
Kovačič and Indihar Štemberger, 2015). The organization changes the existing procedure and
merges it with the several multiple procedures so that better development of the activities is
maintained. Researchers also this area is taken as time consuming because of discontinue some
of the methods and procedure because of replacement with the other procedure and strategies
(Buh, Kovačič and Indihar Štemberger, 2015). It provides the ability to the organization for
maintaining the efficient operations in the competitive environment.
Vukšić, Bach and Popovič provide the similar perception by describing the case studies of the
real world in Australia. The data collection was done by adopting secondary method that is
information is gathering through reviewing the different literature (Vukšić, Bach and Popovič,
2013). From the analysis researchers revealed that SMEC Holdings Limited is an Australian
company which offers consulting services the clients, headquarter of the company is in Australia.
Researchers revealed that BPM foundations also manage the work of the company because of
optimization and re-engineering. In the year 2017, company changes the business procedure
because of identifying the opportunities and monitoring transactions so that procedure is
determined and managed in effectively (Vukšić, Bach and Popovič, 2013).
The re-engineering is done by the organization because of adopting the changing business
environment in the organization. In this organization replace the existing procedure and structure
so that high level of quality and consistency in the organization. Therefore, this BPM foundation
does effective management and also allows the organization to adopt the competitive change

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environment in the organization(Vukšić, Bach and Popovič, 2013). Through this organization
change the policy and structure of the business according to the needs and requirements of the
external environment. In this study researchers argues that it allow the organization re-transform
the activities of the organization.
Vukšić, Bach and Popovič demonstrate that BPM foundation allow the organization to change
the overall procedure of business because of providing various benefits which includes that
SMEC Holdings Limited provide the support to the organization to focus more on the customers
it is because through this organization combines the human resource with the technology and get
the opportunity of to adopt the “easy to program security roles (Vukšić, Bach and Popovič,
2013). From the strategy, organization increase collaboration with the consumers because of
maintaining the customization, responsiveness as well as accessing the information and data in
the organization. The other advantages which SMEC Holdings received through adopting the
BPM foundation include it increase the satisfaction level of the staff it is because of having the
professional team which decrease the time and cost of the organization(Chang, 2016). This also
provides the initiatives to the organization about the continual scaling because of doing the
modification in the present structure and adopting the advanced and efficient technologies in the
organization. Therefore, the study describes that BPM foundation allows to manage efficient
workflows in the organization due to maintaining the controlling, visibility in the organization.
This strategy provides various solutions to the organization (Chang, 2016).
Findings
The above literature review argues that BPM foundations provide advantages to the organization
and provide the opportunity to the organization for improving the operations and administration
in the organization. BPM support the organization to design and operate the consistency in the
organization and measure the method of work and also provide the knowledge to the
organization regarding the strategies which organization can adopt in maintaining efficiency
(Mendling, et. al., 2018). The article also reveals the case studies of different organization in
Australia such as Diona Pty Ltd does the monitoring and controlling because study reveal that it
increases the profitability of the organization in this company adopt transactional monitoring
strategy for describing the reason of execution and effectiveness (Bider and Perjons, 2015). The

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organization demonstrate that this process control provide the facility to the organization to
describe the manner of developing the strategies for designing and implementing the new
process in the organization.
Researchers demonstrate that different strategies and method used by the organizations for
grouping the BPM activities in different areas and categories which includes identification,
execution and also conduct the activities in optimum manner (Vom Brocke, et. al., 2014). The
study reveal that BPM foundation in engineering and management is become important due to
providing different benefits that is this increase the productivity and efficiency of Australian
organization and provide the opportunity to adopt standardized methods of working for
controlling the business process by adding the value and eliminating the wastage in the
organization. The studies also describe that it provides better services to the customers and also
leads in increasing the satisfaction among the staff and also motivate the human resource in the
organization (Tarhan, Turetken and Reijers, 2016).
Conclusion
From the above, it is concluded that business process management is considered the strategic
approach it is because this helps the organization to understand the activities and support the
organization to maintain sustainability. Therefore, it is also revealed that some organization and
manage all the activities related to engineering. The above studies also describe that BPM
foundation undergoes from different areas so that structure is maintained in execute manner. The
case studies demonstrate that organization make improvement in various major areas such as
identification, monitoring as well as controlling, automation etc. Therefore, through this the
wastage in the organization is reduced and also allows the organization to manage the time in the
organization.