Analysing AS-IS Business Processes: BPM Trends - INF80028 Report

This report provides an overview of current trends in Business Process Management (BPM), focusing on the importance of process analysis, design, and development. It explores key trends such as low-code app development, robotic process automation (RPA), smart contracts, artificial intelligence (AI), and extended collaboration. The report emphasizes how these trends are shaping the industry and helping organizations strategize and manage complex business operations. It also highlights the significance of process analysis in identifying and visualizing individual processes and the links between them, which is crucial for effective workflow management. Furthermore, the report underscores the value of design and development in fostering new product ideas and incorporating customer preferences, ultimately leading to improved business outcomes. The assignment is a response to the case study for Swinburne Guru Consulting (SGC) Coaching Specialist as part of the INF80028 Business Process Management course.