Business Process Modeling and Workflow Design Report - University Name

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Added on  2021/05/30

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AI Summary
This report offers a detailed examination of BPMN (Business Process Model and Notation) and workflow design, crucial elements in business process modeling. It begins with an overview of the process, including the roles of various departments such as Sales, Accounts, and Warehouse, and their interactions. The report outlines the activities involved in the process, from order placement to fulfillment, and the responsible parties at each stage. The report also includes a workflow diagram that visualizes the process, highlighting key decision points, such as installation requirements and payment completion, along with the subsequent actions. The report is designed to analyze and improve business processes to enhance efficiency and effectiveness. The provided solution includes a breakdown of activities, assigned roles, and the reasons for each assignment, providing a clear understanding of the process flow.
Document Page
Running head: BUSINESS PROCESS MODELLING
Business Process Modelling
Name of the Student:
Name of the university:
Author Note
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BUSINESS PROCESS MODELLING
Part 1 BPMN
Part 2 Workflow Design
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2
Marketing Department
Premium Patio Furniture
Accounts Department
Warehouse
Sales Representative
Orders fulfillment clerk
Installer
Packer
Orders details update
Accept the orders from the customers
Contract Builder
Negotiate with Customer
Accept Orders
s
Drop Orders
Order Processing
Reservation of requested materials
Inform Warehouse
Install Confirmation
Packing And Shipping Orders
Make record
BUSINESS PROCESS MODELLING
Organizational Plan
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BUSINESS PROCESS MODELLING
Activity Description
Activity Description
Oder Details Update The sales representative updates the order details.
Accept the Orders from the
customers
The orders provided by the customers are accepted.
Contract builders The sales representative contacts the builders
Negotiate with customers The sales representative negotiates with the customers.
Accept Orders The orders are accepted by the order fulfillment clerk
Drop Orders Orders are dropped.
Process order Processing of the orders
Reservation of requested
materials
The requested materials are reserved.
Inform Warehouse Informing the warehouse.
Install Confirmation The installation is confirmed.
Packing and Shipping Orders The orders are packed and then shipped off.
Make record The records are added and updated
Assignment of activities
Activity Assigned to Type When Assigned Reason for
selection and
when assigned
Oder Details
Update
The sales
representative
Sales and
marketing
At the start of
the process
The sales
representative
updates the order
details.
Accept the
Orders from the
customers
The sales
representative
The sales
department
At the start of
the process
The orders
provided by the
customers are
accepted.
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4
BUSINESS PROCESS MODELLING
Contract
builders
The sales
representative
The sales
department
During the
negotiation
The sales
representative
contacts the
builders
Negotiate with
customers
After the
payment is
negotiated
The sales
representative
negotiates with
the customers.
Accept Orders The order
fulfillment clerk
The accounts
department
After the order
have been
confirmed
The orders are
accepted by the
order fulfillment
clerk
Drop Orders The order
fulfillment clerk
The accounts
department
If the payment is
not done
Orders are
dropped.
Process order The order
fulfillment clerk
The accounts
department
After the order
have been
confirmed
Processing of the
orders
Reservation of
requested
materials
The order
fulfillment clerk
The accounts
department
After the order
have been
confirmed
The requested
materials are
reserved.
Inform
Warehouse
Installer Warehouse After the order
have been
confirmed
Informing the
warehouse.
Install
Confirmation
Installer Warehouse The order has
been finished
The installation
is confirmed.
Packing and
Shipping Orders
Packer Warehouse The order has
been finished
The orders are
packed and then
shipped off.
Make record Packer Warehouse The order has
been finished
The records are
added and
updated
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BUSINESS PROCESS MODELLING
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