Business Process Modelling Report - Coursework Assignment - Analysis

This report delves into the realm of business process modelling, offering a detailed examination of workflow design, BPMN diagrams, and their practical applications. The report analyzes various aspects of business processes, including the sales and order fulfillment processes. It provides insights into the roles of different departments, such as the marketing and accounts departments, and outlines the responsibilities of various personnel like sales representatives, order fulfillment clerks, and installers. The report includes workflow diagrams, detailing the steps involved in order processing, from accepting orders to delivering products. Additionally, the report presents a breakdown of activities, the assigned roles, and the reasons for the assignment, providing a comprehensive understanding of the business processes involved. This report provides a comprehensive overview of business process modelling, providing valuable insights into process optimization and management.

Running head: BUSINESS PROCESS MODELLING
Business Process Modelling
Name of the Student:
Name of the university:
Author Note

1
BUSINESS PROCESS MODELLING
Part 1 BPMN
Part 2 Workflow Design

2
Marketing Department
Premium Patio Furniture
Accounts Department
Warehouse
Sales Representative
Orders fulfillment clerk
Installer
Packer
Orders details update
Accept the orders from the customers
Contract Builder
Negotiate with Customer
Accept Orders
s
Drop Orders
Order Processing
Reservation of requested materials
Inform Warehouse
Install Confirmation
Packing and Shipping Orders
Make record
BUSINESS PROCESS MODELLING
Organizational Plan

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BUSINESS PROCESS MODELLING
Activity Description
Activity Description
Order Details Update The order details are updated
Accept the Orders from the
customers
The orders provided by the customers are accepted.
Contract builders This is the contracting process.
Negotiate with customers A meeting for the negotiation with the customers.
Accept Orders The orders are accepted by the orders fulfilment client
Drop Orders If the payments are not made the orders are dropped.
Process order The order fulfilment clerk processes the orders.
Reservation of requested
materials
The requested materials are reserved.
Inform Warehouse The packers are informed.
Install Confirmation The installation is confirmed by the installer.
Packing and Shipping Orders The orders are packed and shipped by the packer.
Make record A record is made for the orders that are completed.
Assignment of activities
Activity Assigned to Type When Assigned Reason for
selection and
when assigned
Order Details
Update
The sales
representative
Sales and
marketing
At the start of
the process
The order details
are updated
Accept the
Orders from the
customers
The sales
representative
The sales
department
At the start of
the process
The orders
provided by the
customers are
accepted.
Contract
builders
The sales
representative
The sales
department
During the
negotiation
This is the
contracting
process.

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BUSINESS PROCESS MODELLING
Negotiate with
customers
After the
payment is
negotiated
A meeting for
the negotiation
with the
customers.
Accept Orders The order
fulfillment clerk
The accounts
department
After the order
have been
confirmed
The orders are
accepted by the
orders fulfilment
client
Drop Orders The order
fulfillment clerk
The accounts
department
If the payment is
not done
If the payments
are not made the
orders are
dropped.
Process order The order
fulfillment clerk
The accounts
department
After the order
have been
confirmed
The order
fulfilment clerk
processes the
orders.
Reservation of
requested
materials
The order
fulfillment clerk
The accounts
department
After the order
have been
confirmed
The requested
materials are
reserved.
Inform
Warehouse
Installer Warehouse After the order
have been
confirmed
The packers are
informed.
Install
Confirmation
Installer Warehouse The order has
been finished
The installation
is confirmed by
the installer.
Packing and
Shipping Orders
Packer Warehouse The order has
been finished
The orders are
packed and
shipped by the
packer.
Make record Packer Warehouse The order has
been finished
A record is made
for the orders

5
BUSINESS PROCESS MODELLING
that are
completed.