Business Process Management: Ocean Exports Pty. Ltd. Case Study

This report examines the Business Process Management (BPM) of Ocean Exports Pty. Ltd., focusing on the implementation and integration of ProcessMate software. The report details the five stages of BPM: product choice, trial run, installation, evangelization, and integration. The first step involves selecting ProcessMate, followed by a trial run to assess its compatibility with the import and export processes. The installation stage focuses on integrating the software and managing the company's workflow. The fourth stage involves training employees to use the software, and the fifth stage involves integrating the software into the company's system to enhance business activities. The report highlights the application of BPM in managing the import and export processes of Ocean Exports, emphasizing the benefits of effective workflow management. References to key literature on BPM are included to support the analysis.

Running head: MANAGEMENT OF BUSINESS PROCESS
MANAGEMENT OF BUSINESS PROCESS
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1MANAGEMENT OF BUSINESS PROCESS
Business process management is the systematic approach by which the workflow of a
particular organization is managed and made more effective. The efficiency of the
organization and the capability to adapt to the changes in the environment is achieved with
the help pf effective Business Process Management. The main goal of the business process
management process is to reduce the chances of miscommunication and error by the
employees of the organization. Business Process Management is a part of the Infrastructure
management of an organization. The management of the business process related to the
import and export industry includes the five stages which are discussed further (Rosemann &
vom Brocke, 2015). The BPM of the Australian export company, Ocean Exports Pty. Ltd. is
also related to these stages. The five stages of BPM are Choice of the product, Trial run,
Installation, Evangelization and integration. The first step is the choice of the product which
is ProcessMate software in this case. The second step is related to the trial run of the
ProcessMate software in the import and export integration of Ocean Exports. The installation
of the software is third step of the BPM cycle. The third step is the workflow management of
the company. The tool helps in managing the trading related to the import and export of the
company and also manage the processes. The fourth step involves the training required to use
the BPM software of the company (Fleischmann et al., 2014). The fifth step involves the
integration of the software into the system of the company. In this way the BPM software,
ProcessMate helps in integrating the business activities of Ocean Exports.

2MANAGEMENT OF BUSINESS PROCESS
References
Rosemann, M., & vom Brocke, J. (2015). The six core elements of business process
management. In Handbook on business process management 1 (pp. 105-122).
Springer Berlin Heidelberg.
Fleischmann, A., Schmidt, W., Stary, C., Obermeier, S., & Brger, E. (2014). Subject-oriented
business process management. Springer Publishing Company, Incorporated.