Advantages and Disadvantages of Outsourcing in the Business Sector

This report delves into the evolving landscape of business outsourcing, exploring its various functions such as accounting, human resources, and payroll. It analyzes the advantages and disadvantages of outsourcing, with a specific focus on Telstra. The report examines the usefulness of the learning experience, providing opinions and assessing the value derived from the research. It highlights the significance of the learning process, discussing the application of gained knowledge in future scenarios. The study covers the learning process, including the activities performed and the application of the learned strategies. It also explores the potential for applying outsourcing in technology investments and customer care. Furthermore, the report addresses potential disadvantages such as expenditure and data risks. The research emphasizes the importance of managerial control and the incorporation of expert knowledge in business processes. References from various sources are also included to support the findings.

Contents
Contents...........................................................................................................................................1
Introduction......................................................................................................................................2
Usefulness of learning experience...................................................................................................2
Opinion about learning experience..............................................................................................2
Value of this experience..............................................................................................................2
Significance of learning process to you...........................................................................................3
Application of gained knowledge in future.................................................................................3
Learning process and explanation of learning process....................................................................3
Plan to apply the learning process...................................................................................................4
Business Research for the Learning Process...............................................................................4
Learning Process..............................................................................................................................4
Activities performed....................................................................................................................5
Applied plan for the learning...........................................................................................................5
How learning will apply in future?..............................................................................................5
Conclusion.......................................................................................................................................5
References........................................................................................................................................6

Introduction
The business outsourcing has been evolving with the changing transformations. It includes the
different functions of the business like the accounting, human resource and the payroll. The
processes are based on how the organisations are likely to contract with the non-core functions.
Usefulness of learning experience
The research is based on the identification of the advantages and the disadvantages of the
outsourcing in Telstra. The focus has been on the business processes where the business
functions are related to the manufacturing, telecommunication and the other accounting
organisations.
Opinion about learning experience
As per the opinion standards set, there are different integral standards for planning the security
and working over the improvement in the product quality. Along with this, the outsourcing has
been found to be important for obtaining the goods or the services by contract from the other
suppliers. This will help in improving the contacts with the other suppliers as well. (Letica,
2016).
Value of this experience
The value is based on managing the different services with the ability to protect and work over
the changes that occurred in the project. The BPO relationship is mainly about handling the
information with the outsourcing of the companies. This could lead to the security risks as well
for the different parent companies. (Gonzalez et al., 2015). Hence, for this, there is a need to
focus on the synchronisation of the deliverables and then working over handling the quality of

the products and services. The experience also comes from the evaluation of the business
processes which are based on the business requirements (Schoner et al., 2017).
Significance of learning process to you
Outsourcing has become very important in every organisation. With the different programs,
when I went deeper into the subject, I realized that there are different consistent encounters
which are technical based concepts mainly to communicate with the people. Along with this, I
will be able to communicate with different people on the different concepts like business,
industry etc., confidently. The life of the people need to be familiar with the concepts related to
the different compelling subjects (Oshri et al., 2015).
Application of gained knowledge in future
To work towards the improved technology, the outsourcing has been able to work over the
different functions and the planning. The system includes the government, technology and the
usage of the overall data which is based on the different issues. It is important to access and hold
the proper documentation to avoid any of the legal confusions or the complications. The
outsourcing in the organisation is mainly to evaluate the business processes and then work over
assuring the best requirements for the business as well (Lee, 2017).
Learning process and explanation of learning process
The focus is on evaluating the business functions which are important to handle the overall
impact of the outsourcing business functions, where the learning process also works over the
different manufacturing units. The hiring of the workers from the third party organisations has

made it possible to take all the extra information where there is a possibility to purchase new
ideas from the workers at a lower price. (Tajari et al., 2014).
Plan to apply the learning process
The outsourcing could be applied for the proper investments where there is a focus on the
investment in the technology and then work over the rate of production as well. It has been seen
that the companies work on providing the proper customer care ability inorder to eliminate any
of the high amount of investments for the infrastructure setup.
Business Research for the Learning Process
The process of the business is related to the business planning and working over the marketing
research (Wanyama, 2016). This is set with the latest trends that includes the fast-changing
consumer market. There are certain large-scale companies that can set with the different third-
party business firms to provide the valuable information from the external market environment.
The information is important for the company to work over the different marketing plans and the
brand value. It is important to focus on the globalisation with the different aspects of the business
organisation to work with the clients.
Learning Process
I have also learned about the disadvantages where the huge expenditures due to outsourcing
leads to complications in the organisation. The forms are set with holding the business and other
legal complications. It is important to focus on the share process to get all the maximum possible
benefits from the different activities. The external agents are set with the data risks that are

exposed to the public domain. The risks for the third party organisations is related with the data
misuse and the compromising of the business implementation process (Gasparenienė, 2016).
Activities performed
It is important to focus on the different parts of the implementation where the issues are set to
take hold of operational activities that are for the third party organisation. The workers are
working under the control of the outsourcing vendors with the fulfilment of the business plans as
well. There are certain cultural conflicts which needs to be handled with proper working
performance capability.
Applied plan for the learning
The activities are evaluated depending upon the organisational costs and how the organisation is
equipped with the different special experts as well as the technical equipment.
How learning will apply in future?
The organisation can also get the delivery of the projects in a time mainly from the different
outsourced organisations. The focus is also on working over how the outsourcing is processed
and then worked with the inter-networked information system.
Conclusion
The research is based on reducing the workloads of the employees with facilitating the
incorporation of the expert knowledge in the business process with increased performance of the
business. The assessment of the outsourcing is mainly through the managerial control.

References
Gasparenienė, L. and Remeikienė, R., 2016. EVALUATION OF OUTSOURCING RELATIONSHIP IN
ELECTRICITY SUPPLY SECTOR: LITHUANIAN CASE. Journal of Management, (1), p.28.
Gonzalez, R., Gasco, J.L. and Llopis, J., 2015. Information systems outsourcing satisfaction: some
explanatory factors. Industrial Management & Data Systems, 115(6), pp.1067-1085.
Lee, J., 2017. Strategic risk analysis for information technology outsourcing in hospitals. Information &
Management.
Letica, M., 2016. The effect of outsourcing activities selection on the benefits of
outsourcing. Management: journal of contemporary management issues, 21(2), pp.77-97.
Oshri, I., Kotlarsky, J. and Willcocks, L.P., 2015. The Handbook of Global Outsourcing and Offshoring 3rd
Edition. Springer.
Schöner, C.R., Schöner, M.G., Grafe, T.U., Clarke, C.M., Dombrowski, L., Tan, M.C. and Kerth, G., 2017.
Ecological outsourcing: a pitcher plant benefits from transferring pre‐digestion of prey to a bat
mutualist. Journal of Ecology, 105(2), pp.400-411.
Tajari, J., Valmohammadi, C. and Mohammadi, M., 2014. Identification and Prioritization of Outsourcing
Risks of Information Technology Projects (Case Study: Iran Technical and Vocational University).
Wanyama, J., 2016. Business process outsourcing (BPO) strategy. A conceptual approach.