Business Process Management Report: Enhancing Hoberte's Performance

This report presents a comprehensive analysis of Business Process Management (BPM) within Hoberte Limited, addressing the company's challenges and proposing strategic solutions. It begins with an executive summary outlining the report's focus on BPM's impact on organizational structure, strategies, and performance. The introduction establishes the importance of BPM in achieving competitive advantage, especially in light of increasing competition and technological advancements. The report then delves into BPM and its strategic alignment, emphasizing how business processes should align with customer needs and organizational goals. A detailed problem analysis highlights issues such as procurement delays, paper-based operations, and management inefficiencies, supported by diagrams illustrating current processes, problems, and their consequences. The proposed solution focuses on Business Process Architecture, integrating various departments to improve efficiency and streamline operations. The report recommends the implementation of an Enterprise Resource Planning (ERP) system to further enhance communication, resource alignment, and overall business performance. The report concludes with recommendations for achieving a competitive edge. The report utilizes diagrams to illustrate current and proposed processes and to visually represent the issues and solutions discussed.