Business Project Management: Communication Policy at NEU

This report provides a comprehensive analysis of a business project communication policy, specifically tailored for Northeast University, focusing on the implementation of JIRA software. The policy statement emphasizes establishing effective relationships with stakeholders, detailing the purpose and scope of the policy, as well as goals for external and internal communication. It outlines responsibilities for external communication, including leadership, staff, and management roles. A detailed communication matrix plan is presented, specifying information, target audience, mode of communication, and providers for various project aspects. The report aims to improve communication quality and performance within the IT department, ensuring legislative responsibilities are met, and promoting effective strategic communication throughout the university.

Running head: BUSINESS PROJECT MANAGEMENT
BUSINESS PROJECT MANAGEMENT
Name of the Student
Name of the University
Authors Note:

1BUSINESS PROJECT MANAGEMENT
Table of Contents
Statement Communication Policy.......................................................................................2
Purpose............................................................................................................................2
Scope of the policy..........................................................................................................2
Goals for various kinds of external communication....................................................3
Goals for different types of internal communication...................................................3
Communication................................................................................................................3
Responsibility for External Communication...............................................................4
Responsibility of leadership........................................................................................4
Responsibility of staff members..................................................................................5
Responsibility of managers..........................................................................................5
Communication Matrix Plan................................................................................................5
References............................................................................................................................9

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Statement Communication Policy
Purpose
The policy statement generally provides an emphasis on the various kinds of colleges. It
is committed to provide effective way which can be used for establishment of relationship with
various kinds of stakeholders (Broadbent, 2013). JIRA is a SaaS based products which will help
in aggregation of various department of university which will ultimately help in tracking of
issues and task. It provides a proper framework of structure which can be for planning and
delivering of various kinds of outlines that is generally inclusive of roles and responsibilities of
various involved parties.
Scope of the policy
Northeast University is committed to have pursuit of knowledge and excellence. This
particular university will receive a lot of benefits after the implementation of JIRA software. The
university is loyal towards various kinds of community for learning (Babnik et al., 2014). Having
proper communication with the mission and institutional goal should be undertaken by the
principle for various kinds of reason like transparency, fairness with stakeholders (Verčič, Verčič
& Sriramesh, 2012).
 During this commitment the university aims in providing proper vision and mission
which ultimately helps in having a proper understanding and engaging with the strategic
decision with large number of aims and priorities for the university.
 It also aims in providing appropriate information which can be easily used for delivering
against roles along with strategic decision of the university.

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 It also provides a proper type of corporate strategy which can be easily used for staff
communication.
 It also checks creation of action plan, its implementation and various kinds of review
involved with it.
Goals for various kinds of external communication
 It focuses on various kinds of strategies and priorities which can be easily communicated.
 It aims in proper sharing of information with various kinds of stakeholders.
 It also aims in maintaining the public profile of the university.
Goals for different types of internal communication
 It generally makes assurance of the fact that various kinds of goals and policies of
university are properly communicated.
 It provides staff with the information can be easily used for supporting strategies for
various colleges.
 It also aims in sharing of good news throughout the organization which can be beneficial
for encouraging and providing support in staff.
 It mainly improvises concern and issue which can be used for promotion of strategic
goals.
 It also aims in sharing or distribution of information which ultimately helps in
improvisation of decision making.
Communication
Communication is generally considered to be an important responsibility of various kinds
of members of this Northeast University (Lundgren & McMakin, 2013). After the
implementation of JIRA software IT department of this university will improve the quality and

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performance level. So it is duty of which ensures that one must be aware and can easily take full
responsibility in the terms of legislative. The key roles and responsibility:
Responsibility for External Communication
The chairman or Vice- Chairman of the governing bodies can have various kinds of issue
statements on various kinds of issues which are in relation to strategic decision and appointment
(Lundgren & McMakin, 2013). The principal is nothing but the responsibility which can be
easily used for major type of events related to implementation of strategy which has corporate
plan for business.
Responsibility of leadership
Northeast University generally operates a distributed policy of leadership (Dermol,
2012). The university is much focused to provide training to both staff and students to make of
use of this JIRA software. Leaders generally refer to queries in relation of implementation of
various kinds of strategy and business plan.
 It generally ensures individual and team members for fostering and exploration of
discussion.
 It also ensures that all the stakeholders keep a regular update which enables them
to be as much as efficient as possible.
 It also ensures that a communication strategy, policy and various kinds of action
plan which is taken to necessary.
 It also checks that all the required information is available to various kinds of
stakeholders with the help of some kinds of appropriate channels.

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 It also checks that stakeholders have appropriate skill which can be used for
enabling proper kind of communication which can be used for various types of
parties.
 It ensures in the maintenance of two-way communication and listing back to
feedback and comment from all the stakeholders who are generally involved in a
project.
Responsibility of staff members
 It ensures individual type of good communication which generally work as per the
need of the policy.
 Taking of proper responsibility for communication with large number of
stakeholders
 Making use of two-way communication for keeping in line with managers and
various kinds of stakeholders.
 Evaluation of information which can be easily used for reviewing of success and
achievement which has certain number of aims and objectives.
Responsibility of managers
 Management and implementation of strategic communication with the help of
framework.
 Considering the needs of the various stakeholders in an effective way so that all
the piece of work is considered or undertaken.
 It ensures all the colleagues maintain good communication in practice with
respect to policy.

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Communication Matrix Plan
What
information
Target audience When Mode of
communication
Provider
Milestone report
(Daily report)
IT Senior
Manager
On monthly
basis
E-mail and
hardcopy
Project office
Requirement of
Jira project
Software
Engineer in
Atlassian
Beginning of the
project and when
needed
Email and
hardcopy
Project Manager
Benefits which
can be obtained
from Jira
software.
Board of
Northeastern
University
Weekly Email and
hardcopy
Project manager
Analyzing the
software and
various kinds of
requirements of
this software
Test team in
Atlassian
Weekly and at
every stage of
implementation
of application.
Email and
hardcopy
Team recorder
Having
information as
per the needs
Bugzilla Only at the
beginning of the
project
Email (if
needed)
Northeast
University
List of benefits
which can be
obtained from
NEU student Beginning of the
project and when
Email Project Recorder

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this Jira projects required.
Advantages of
Jira project
Department of
Career
Development
Weekly basis Email Team recorder
Various kinds of
advantages in
term of
collaboration
and efficiency of
campus
Department of
Commencement
Monthly Email Project manager
JiRa is a Saas
based on product
which is used for
tarcking issues
and various
kinds of
products
Department of
Community
Student
Involvement
As required Email and
followed by
meeting
Project manager
Benefits as well
as reports for
issues.
Department of
Disability
Resource Center
As needed Email Project manager
Information
related to accept
and tracking of
Department of
Library
Bimonthly Meeting Team recorder
and project
manager

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request
Price and
required
information for
maintenance of
Jira application.
Department of
Registrar
Services
Anytime Email and
hardcopy
Design
department and
project manager
Outsourcing
performance
Department of
Student
Financial
Services
anytime Email and
followed by a
team.
Project manager
Oversight gate
decision
Department of
Tech
Marketplace for
Students
As required or
needed.
Email followed
by report
Oversight group
or project office
Any kinds of
issue related to
Jira software
Department of
University
Health and
Counseling
Services
As needed. Email and
reporting.
Project office.