Unit 6 Business Project: Investigating Innovative Digital Workspace

This report investigates the concept of an innovative digital workspace, focusing on talent management strategies and their impact on organizational performance, using Sainsbury's and Marks & Spencer as case studies. It begins with project planning, outlining research aims, questions, and objectives related to talent management's influence on organizational success. The report includes a literature review exploring workplace transformation, the importance of digital workspaces, and strategies adopted by companies like Marks & Spencer. It further examines the effects of digital workspaces on employee engagement, operational costs, and communication. The methodology section details the research process, including data collection methods and analysis techniques. The report emphasizes the significance of digital technologies in creating flexible and productive work environments and provides insights into the challenges and benefits of implementing talent management strategies.

Learner Name ID
Programme Name Pearson BTEC Higher National Diploma in Business Management
Unit Number and Title Unit 6 – Managing Successful Business Project
Unit Level 4
Cohort September 21
Project Title What does an innovative digital workspace look like?
Statement of Authenticity:
I certify that the work submitted for this unit is my own and the research sources are fully acknowledged.
Learner Name: Date:
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Table of Contents
Portfolio: What does an innovative digital workspace look like?
1 – Project planning p
2 – Business Case Project report p
2 – Project Logbook p
4 – Reflective Practice p
References p
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Portfolio: What does an innovative digital workspace look like?
1 – Project planning
Talent management is a broad concept that encompasses many aspects of human
resources. It is the process of attracting, hiring, developing, and retaining talented employees
for a company. In this day and age, where competition among firms is increasing, it is critical
for businesses to have the best and most talented employees. To retain employees,
organisations employ various talent management practises such as training tools,
performance reviews, employee performance tracking, and many others. All of these
strategies are greatly assisting businesses in retaining their employees for a longer period of
time. This report is based on the topic impact of performance management on overall
organisational performance.
Sainsbury's has been chosen as the retail company to conduct the investigation.
Sainsbury's is the UK's second largest supermarket chain. John James Sainsbury established
the company in 1869. The supermarket's headquarters are in London, England. Sainsbury's
operates 1428 stores throughout the United Kingdom. Sainsbury's offers a wide range of
products, including hypermarkets, supermarkets, convenience stores, and forecourt shops.
Sainsbury's sub-brands include Argos, Habitat, Nectar, and TU.
Research aim:
“To identify the impact of talent management strategies on organisational performance: A case study
on Sainsbury”.
Research rational:
The main reason for conducting the above research on the topic of talent management
is to gain a thorough understanding. The investigation will provide more information about
talent management strategies. The current study will also highlight the various benefits and
challenges that the company will face as a result of implementing talent management. The
existing research is also of considerable interest because it will aid in achieving two critical
perspectives: personal and professional. In terms of my personal goal, I will gain detailed
knowledge of the tools and methods used to complete the research in a scientific manner.
Another personal goal is that it will help me develop various skills such as research, problem
solving, strategic planning and many more. On the other hand, from a professional
standpoint, this inquiry will help me learn about the various job opportunities available in the
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field of human resources. As a result, the current investigation will achieve both objectives in
a sound manner.
Research Questions
 What is the conceptual framework of talent management?
 What are the talent management strategies used by Sainsbury within workplace?
 What are the benefits of talent management strategies in improving organisational
performance of Sainsbury?
 What are the challenges faced by Sainsbury while implementing talent management
strategies?
Research Objectives
 To understand the conceptual framework of talent management.
 To identify the talent management strategies used by Sainsbury within workplace.
 To discern the benefits of talent management strategies in improving organizational
performance of Sainsbury.
 To discuss the challenges faced by Sainsbury while implementing talent management
strategies.
Significance of the Research
The current study's main significance is that it will help various stakeholders such as
organisations, researchers, scholars, and managers. In terms of the scholar, the current study
will significantly improve their knowledge of talent management. In terms of the researcher,
this investigation will serve as a foundation for future investigations, as well as knowledge of
the tools and methods that can be used for their research. In the manager's opinion, the
existing research will assist them in understanding the various talent management strategies
they can use to attract and manage their talents.
Scope: What activities and tasks as defined in the project must be done in
order to make the project a success?
Several activities will be carried out in the research to aid in the success of the investigation.
Such tasks include writing an introduction that specifies the research's goals and objectives,
as well as the rationale and background. Another activity is the literature review, which aids
in the achievement of the research objectives. It also specifies the writings of well-known
authors in order to authentically critique the content. Furthermore, research methodology is
covered, as well as data analysis and interpretation. Main conclusion are activities stated at
the end to improve findings and results.
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Milestones: Major events or phases in the project
There are two major events that are heavily focused on in the research. The literature review
and research methodology are examples of these. The literature review is completed using
secondary sources such as books and journals, as well as articles and the internet. In order to
maintain the validity of the information provided in the research, it has used the manuscripts
of well-known authors. The existing study's research methodology outlines positivistic
ideology and deductive, as well as quantifiable choice and survey plan as part of survey
questionnaire ended questions. With cross-sectional studies, it collects both primary and
secondary data.
Initiation, planning and execution: Details of activities to be carried in the
project
There are two major events that are heavily focused on in the research. The literature review
and research methodology are examples of these. The literature review is completed using
secondary sources such as books and journals, as well as articles and the internet. For the
purpose of maintaining the validity of the information provided in the research, it has used
the manuscripts of well-known authors. The existing study's research methodology outlines
positivistic ideology and deductive, as well as quantifiable choice and survey plan as part of
survey questionnaire ended questions. With cross-sectional studies, it collects both primary
and secondary data.
Gantt chart: Work break down structure using to track the activities to be
undertaken
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Work Breakdown Structure
3 – Business Case Project Report
Chapter 1: Literature Review
2.1 Introduction of Literature Review
Literary studies are chapters of research that contain secondary information on the topic.
Data published by various researchers and authors in the past are used to help researchers
understand the subject in detail. This section collects data from a variety of secondary
sources such as books, magazines, articles, and websites. Literary studies answer research
questions in a well-founded way so that the researcher can effectively achieve it’s research
goals.
2.2 Main body with heading and sub-headings
Explain the concept and need of workplace transformation within Marks & Spencer?
According to Hicks (2019), workplace transformation is the business strategy that
organizations use to transform their workplace. This is the process of rethinking an
environment that is more flexible and includes a variety of digital technologies and networks
in the workplace. Workplace transformation is the accumulation of different jobs, workers
and technologies all together. There are many aspects to workplace transformation, including
people, communication, collaboration and resources. All this helps transform the workspace
in a flexible and innovative way.
According to Selimović, Pilav Velić and Krndžija (2021), Marks & Spencer needs a
workplace transformation. This is to help increase the productivity of the company. The
primary need for workplace transformation is to boost employee morale. With the help of
digital work, researcher can coordinate different jobs and employees, which can boost
employee morale and increase productivity. Another need is to help employees develop a
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variety of digital and connectivity skills that help them improve their performance and
develop professionally.
What is the importance of innovative digital workspace within Marks & Spencer?
According to (Philip and Gavrilova Aguilar, 2022), having a digital workplace is very
important as it helps in gaining a competitive advantage. Workplace changes are important
to Marks & Spencer for the following reasons:
 Increase flexibility: Having an innovative digital workplace is important for Marks &
Spencer because it increases employee flexibility. With the help of digital
workspaces, employees like to work flexibly as it helps relieve stress between them.
Research work schedule and work environment will be positive.
 Reduce operational cost: Another significance to have innovative administrative
center for Marks and Spencer is it minimise the operational value and costs of the
company. Digital administrative center enables in reducing the duplication of labor in
addition to enables in coping with the assets in sustainable manner. Marks and
Spencer can use diverse chat bots and digital assembly era to make an interaction.
 Improve productivity and efficiency: Creative and innovative workplace
transformations can help increase Marks & Spencer's overall productivity. With the
help of various digital technologies and networks, the researcher can make the work
easier and improve employee efficiency. This helps improve Marks & Spencer's
productivity and performance.
What are the strategies adopted by Marks & Spencer for creating innovative digital
workspace?
According to Rossi, Nandhakumar and Mattila (2020), it is very important for
businesses to adopt different digital workplace strategies to improve the performance of their
organizations. Marks & Spencer has also introduced a variety of creative and innovative
digital workspace strategies to enhance the creation of flexible workspaces. Some of them
are:
 Remote working: The essential method this is followed with the aid of using Marks
and Spencer to create virtual place of work is permitting far flung working. At the
time of Covid 19 this method facilitates the enterprise loads to retain doing their
paintings whilst sitting farfar from the office. This useful resource the emblem in
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improving the productiveness on the time of pandemic. This is one of the maximum
appealing method for Marks and Spencer which facilitates them to boom
productiveness (Shivakumar 2020).
 Technology and Software: Another way that the management of Marks & Spencer
uses to create an innovative workplace is to use a variety of technologies and
networking software within the organization. I used different software to link different
jobs to workers. This will reduce overwork and duplication. With the help of this
software, day-to-day operations are also improved (Mićićandet .al, 2022).
What is the impact of innovative digital workspace over performance of employees and
organisation?
According to Annapurna and Murty (2019), digital workplaces have a positive impact on employee
and organization performance. It has been shown that many organizations are enjoying a variety of
benefits by starting to rethink their work environment in a digital location. Some of the positive
impacts of the Digital Workplace are:
 More employee engagement: The first benefit they have gained from now on is that it helps
to increase employee involvement. In a digital work environment, employees are more fully
engaged in their work. This will increase the productivity and allow to work with more
dedication and energy.
 Decrease operation cost: Another impact that digital workplaces have on employee and
organizational performance is reduced operational costs. With the introduction of various
technologies, companies can minimize unnecessary costs that they have incurred in the past.
This helps improve their financial performance in a solid way (Shivakumar, 2020).
 Improved communication and collaboration: One of the key impacts of the digital
workplace is to improve communication systems and support effective mutual collaboration.
Through the network, useful information can be shared in the right way and at the right time,
so that the researcher can make decisions at the right time.
2.3 Conclusion of Literature Review
Recent strategy. Many organizations are shifting their focus to adopting a variety of digital
technologies and networks in their companies to create innovative and flexible workplaces
for their employees. It has also been concluded that digital workplaces can help organizations
and employees have a positive impact on performance and productivity.
Chapter 1: Methodology
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3.1 Research Process
This is a step-by-step process that researchers follow to conduct research in a scientific way
(Fisher and Bloomfield, 2019). All steps in the investigation process are interrelated. The
investigation process has eight steps:
a) Formulating the hypothesis, aim and objective
b) Identifying the research problem
c) Preparing research design
d) Collecting data
e) Written the report
f) Written literature review
g) Deciding research sample
h) Analysing and evaluating data
3.2 Research Approach
A research approach is a planned process that enables testing of theory and hypothesis. They
can be divided into two parts: the deductive approach and the inductive approach. In the
current research study, researchers have adopted a deductive approach (Coombes and Ryder,
2019). The main advantage of using this approach is to test existing theories. The theory is
tested on a quantitative basis, so the researcher can have a valid and reliable understanding of
its meaning and purpose.
3.3 Research Strategy
Research strategies are step-by-step plans that help people gather information
according to their thoughts and ideas. There are different types of research strategies,
including research, experimental research, action research, case studies, and focus groups
(Shields, 2019). According to existing research, researchers have chosen a research strategy.
Using this strategy, investigators can help collect big data from a wider range of samples.
This also collects numerical information in less time and cost.
3.4 Research Methodology and Tools
A survey method is a systematic process of identifying, analyzing, and interpreting
data according to a survey. This section helps investigators know what kind of data they need
and the philosophies, approaches, and data collection methods used to collect and analyze the
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information (Thomas, 2021). Readers will use this section to assess the validity of the overall
data and give them confidence in their research.
Research Philosophy: Research philosophy is a set of principles and beliefs used to
gather the information needed. Positivism and interpretationism are two research
philosophies. In current research, the philosophy of positivism is used by researchers. The
main reason for this is to help collect and analyze objective information to identify current
trends and patterns (VanKooten, 2019).
Research choice: Quantitative and qualitative are two research options available to
investigators. Quantitatively based on numerical information and qualitatively based on non-
numerical data. In this study, quantitative information is used by researchers to collect
numerical and numerical data. The main advantage that can be obtained is that more useful
information can be obtained and numerical information can be easily analyzed (Iovino and
Tsitsianis, 2020).
Time horizon: It is the time framework which is used to know the time of investing.
Time horizon is divided into two frameworks that are cross sectional and longitudinal. In the
present investigation, researcher has chosen cross sectional time horizon. The reason is that it
will gather data as per the current situation because data is collected at single time and that
too in shorter duration.
Data Collection: Data collection is a technology for collecting and evaluating
information. There are two sources for collecting information: primary and secondary. In
current research, both primary and secondary data are used by researchers. Primary data is
fresh hand information collected from the respondents themselves. Secondary data, on the
other hand, is used information used by multiple researchers in their research. Tools for
collecting primary data are surveys and secondary data books, articles, and online sites
(Sileyew, 2019).
Data Analysis: Data analysis is a research tool that checks, cleanses, and measures
the information collected. This technique collects useful information by evaluating raw data.
Frequency distribution and topics are two data acquisition tools. In existing studies,
researchers chose the frequency distribution method. The main advantage is that
quantitative data can be evaluated more easily. It also reduces the time and cost of reviewing
raw data. The use of this data is displayed in the form of charts, tables and graphs.
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Sampling: Sampling is a method of selecting a sample from a population. There are
two sampling methods: probabilistic sampling and non-probability sampling. Probability
sampling is used in the current study. This is because probability sampling is equally likely to
be selected. Moreover, this random sampling method is adopted. The sample size is Marks
and Spencer (Fidahicandet. Al、2020）。
Chapter 3: Findings and Discussion (Data Presentation &
Interpretation)
Q1) Do you think place of work alteration is essential for
corporation to compete and achieve great success?
Frequency
a) Yes 24
b) No 4
c) May be 2
Q2) Do you believe an innovative digital place of work will come
from a transformation of the workplace?
Frequency
a) Yes 25
b) No 2
c) May be 3
Q3) Why do you think Marks & Spencer needs to transform the
workplace?
Frequency
a) To authorize workers to effort successfully 7
b) To boost both confidence as well as output 5
c) To improved converse and work together 8
d) To guide improved modernization 6
e) To improved make use of labour force 4
Q4) In your opinion, what is the importance of Marks & Spencer's
innovative digital workplace?
Frequency
a) rising output 8
b) attractive worker knowledge and skills 7
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