Research Project: Assessing Globalization's Impact on British Telecom

Desklib provides past papers and solved assignments for students. This project analyzes globalization's impact on British Telecom.

Managing A Successful Business Project

Table of Contents
Introduction......................................................................................................................................1
Activity 1.........................................................................................................................................1
P1 Devise project aims and objectives for a chosen scenario.....................................................1
P2 Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk and resources..............................................................................................2
P3 Produce a work breakdown structure and a Gantt chart to provide timeframes and stages
for completion..............................................................................................................................3
M1 Produce a comprehensive project management plan, milestone schedule and project
schedule for monitoring and completing the aims and objectives of the project........................4
Activity 2.........................................................................................................................................6
P4 Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives...................................................................6
M2 Evaluate the accuracy and reliability of different research methods applied......................13
D1 Critically evaluate the project management process and appropriate research
methodologies applied...............................................................................................................14
P5 Analyse research and data using appropriate tools and techniques......................................14
P6 Communicate appropriate recommendations as a result of research and data analysis to
draw valid and meaningful conclusions....................................................................................17
M3 Evaluate the selection of appropriate tools and techniques for accuracy and authenticity to
support and justify recommendations........................................................................................17
Activity 3.......................................................................................................................................18
P7 Reflect on the value of undertaking the research to meet stated objectives and own learning
and performance........................................................................................................................18
M4 Evaluate the value of the project management process and use of quality research to meet
stated objectives and support own learning and performance...................................................19
D2 Critically evaluate and reflect on the project outcomes, the decision- making process and
changes or developments of the initial project management plan to support justification of
recommendations and learning during the project.....................................................................19
Conclusion.....................................................................................................................................20
References......................................................................................................................................21
Appendix........................................................................................................................................22

LIST OF TABLES
Table 1: Gantt chart.........................................................................................................................3
Table 2: Milestones..........................................................................................................................4
Table 3: Schedule for monitoring....................................................................................................5
Table 4: Globalization opportunities to business.............................................................................6
Table 5: Which business function has been positively affected due to globalization?....................6
Table 6: What are the benefits in the field of marketing due to globalization?...............................7
Table 7: What is the influence of globalization on HR function?...................................................8
Table 8: Globalization has smoothened the overall business functions?........................................9
Table 9: In terms of economic growth what is the influence of globalization?............................10
Table 10: In your view does globalization has benefitted in managing different culture?............11
Table 11: Does globalization has supported in creating positive ethical impact on business areas?
.......................................................................................................................................................12

LIST OF FIGURES
Figure 1: Work break down structure..............................................................................................3
Figure 2: perceive globalization has provided favorable opportunities to British Telecoms..........6
Figure 3: Marketing function has been positively affected due to globalization............................7
Figure 4: Worldwide publicity is the benefit in the field of marketing due to globalization..........8
Figure 5: Rise in pool of talent is influence of globalization on HR function.................................9
Figure 6: Globalization has smoothened the overall business functions.......................................10
Figure 7: Higher profitability is the main influence of globalization in terms of economic growth
.......................................................................................................................................................11
Figure 8: globalization has benefitted in managing different culture............................................12
Figure 9: globalization has supported in creating positive ethical impact on business areas........13

Introduction
Managing a successful business project requires effective planning along with the formation of
aims and objectives well in advance. Further, it totally depends on the project manager like how
the individual is able to manage the overall projects through proper planning and management of
the key resources (Antony and Gupta, 2018). Along with this, the formation of work break down
structure is considered to be highly effective where it reflects how the key stages in the project
are segregated and on the basis of this entire project is managed. Apart from this, selecting the
right tools and techniques is also important in the project such as the methodological tools and in
turn, it contributes a lot to the overall success of the project. The present analysis is based on the
selected firm named British Telecoms and the research is totally based on globalization. Further,
the key theme that is selected is analyzing the positive, cultural, economic and ethical
implications of globalization on the different functions of the business. Proper project
management plan has been prepared for carrying out the overall research and small scale
research has been carried out for accomplishing the key objectives of the study.
Activity 1
P1 Devise project aims and objectives for a chosen scenario
At the time of undertaking any particular research, it is necessarily required to frame the right
aim and objectives as it assists in providing direction to the research. The present project focuses
on identifying the real positive ethical, cultural and economic impact of globalization on the
different functions of the business (Binder, 2016). Different functions are carried out by British
Telecoms in the market that involve marketing, HR, operations etc. Overall each and every
function is quite crucial for the firm in the market.
Following will be the key objectives associated with the new project:
 To assess the ways in which globalization has supported business functions
 To understand how globalization allows in gaining competitive advantage
 To identify the key ethical, cultural and economic influence of globalization on business
practices
 To recommend effective ways through which British Telecoms can obtain more benefits
of globalization
Hence, the above reflected are the key objectives on the basis of which overall research will be
carried out in the best possible manner.
1

P2 Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk and resources
The entire project management plan covers different crucial areas through which it becomes
quite easy to accomplish the key objectives of the research. The project manager is required to
undertake the different valid aspect in case of British Telecoms that will involve quality, time,
cost and other aspects that are most crucial. The key aspects have been discussed in the detailed
form and they are as follows:
The cost associated with the project: One of the most crucial aspects that are required to be
undertaken is the cost of the overall project. Further, it has been found that the project will cost
10,000 British Pound and through this, the aim of the entire project will be accomplished in the
proper manner. Further, the overall cost will be segregated into the different areas that will
undertake to carry out research, analyzing the information and knowing the actual findings.
Quality: It is another most important aspect that will be undertaken. The project manager will
mainly ensure that the right form of information is collected that is reliable and through this, the
quality of research will surely increase in the best possible manner (Bucero and Englund, 2015).
By maintaining the proper quality level it will be possible to accomplish the key goals associated
with the research.
Project scope: The overall scope associated with the project will be wide as it will assist a lot in
reflecting the key positive attributes of globalization from the point of view of economic, ethical
etc. Along with this, British Telecoms can understand how its business functions are positively
affected due to globalization.
Communication: The project manager will undertake different modes for carrying out
communication (Fleming and Koppelman, 2016). Email as one of the methods will be adopted
through which project manager will communicate internally. Along with this, additional
meetings will be carried out from the point of view of effective communication.
Risk associated with the project: Different risks are present that are required to be undertaken.
One of the main risks is under utilization of the key resources (Cleden, 2017). It has been found
that different resources are required to carry out the research such as financial, human,
technological etc. Therefore, in case if all the resources are not utilized properly then it will have
an adverse impact on the new project. Second risk will be missing of the deadline where in case
if the project is not completed on time then it will lead to unfavourable outcomes.
2

Resources needed: Different resources will be needed in conducting the present project of
British Telecoms. The key resources will be human, technological and financial that will provide
favourable results.
Hence, the above shown is the project management plan that will be fruitful for the new project
in every possible manner.
P3 Produce a work breakdown structure and a Gantt chart to provide timeframes and stages for
completion
Work break down the structure in the project will surely provide assistance in completing the
overall project successfully. Below shown are the key stages
Figure 1: Work break down structure
Gantt chart
Table 1: Gantt chart
Activity/days Week 1 Week 2 Week 3 Week 4 Week 5 Week 6
Determining the aim
and objectives
Identifying the
resources required in
the research
3
Framing aim and
objectives
Determining the
resources required
in the research
Selection of
research
methodological
tools
Obtaining
information
regarding different
functions
Developing team
Collecting response
from the
respondents
selected
Analyzing the data

Selection of the
research
methodological tools
Development of the
team for conducting
research
Obtaining
information from
both primary and
secondary sources
Assigning
responsibilities
Monitoring the
progress
Analyzing the results
Interpreting the
findings
Above shown is the Gantt chart on the basis of which overall activities will be carried out in the
present project. Along with this, every activity will provide direction to the research and in turn,
it will be possible to accomplish the key goals of the study. On weekly basis, overall activities
will be carried out and it will contribute a lot in the success of the study.
M1 Produce a comprehensive project management plan, milestone schedule and project schedule
for monitoring and completing the aims and objectives of the project.
Table 2: Milestones
Milestones Start date End date
Framing the research
objectives
15th Feb 2019 17th Feb 2019
Estimating the resource
requirement
18th Feb 2019 20th Feb 2019
Forming teams for conducting 21st Feb 2019 23rd Feb 2019
4

research
Managing and monitoring the
resources
24th Feb 2019 26th Feb 2019
Conducting analysis through
primary and secondary
research
28th Feb 2019 3rd March 2019
Monitoring the progress 4th March 2019 15th March 2019
Analyzing the results 17th March 2019 20th March 2019
Schedule for monitoring
Table 3: Schedule for monitoring
Activity/Time Every six months Every year Every month
Monitoring time along
with other resources
Monitoring of the
business environment to
identify opportunities
Monitoring of key
activities and functions
Above shown is the milestone along with the monitoring schedule through which overall
activities will be carried out in the best possible manner. For monitoring purpose, separate team
will be developed whose main objective will be to monitor overall progress and other additional
activities so that it can bring fruitful outcomes for the study (Guo, et al. 2019). Without proper
monitoring, it is very difficult to focus on accomplishment of the key objectives associated with
the research and sometime it can lead to unfavourable consequences also. Hence, through the
analysis, it can be stated that monitoring schedule along with key milestone developed will
provide a proper base to the overall study in a proper manner.
5

Activity 2
P4 Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives
Table 4: Globalization opportunities to business
Do you perceive globalization has provided
favorable opportunities to British Telecoms?
No of
respondents
Yes 18
No 2
Yes
90%
No
10%
Do you perceive globalization has
provided favorable opportunities to
British Telecoms?
Figure 2: perceive globalization has provided favorable opportunities to British Telecoms
Table 5: Which business function has been positively affected due to globalization?
Which business function has been positively
affected due to globalization?
No of
respondents
Marketing 8
HR 5
Accounting 3
Operations 3
Others 1
6

Marketing HR Accounting Operations Others
0
1
2
3
4
5
6
7
8
9
Which business function has been
positively affected due to
globalization?
Series1
Figure 3: Marketing function has been positively affected due to globalization
Table 6: What are the benefits in the field of marketing due to globalization?
What are the benefits in the field of marketing due
to globalization?
No of
respondents
Wider market 5
Effective customer approach 4
Worldwide publicity 6
Rise in brand awareness 5
7

Wider market Effective
customer
approach
Worldwide
publicity Rise in brand
awareness
0
1
2
3
4
5
6
7
What are the benefits in the field of
marketing due to globalization?
Series1
Figure 4: Worldwide publicity is the benefit in the field of marketing due to globalization
Table 7: What is the influence of globalization on HR function?
What is the influence of globalization on HR
function?
No of
respondents
Rise in pool of talent 8
Wide recruitment options 5
Easy availability of talent 6
All of the above 1
8