Managing Successful Business Project Report: KCB College Analysis

This report provides a detailed analysis of a business transformation project undertaken by Kensington College of Business (KCB). The report begins with an introduction to the challenges and opportunities presented by technological advancements in the business environment, specifically focusing o...Read More

Managing successful
business project

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Project aims and objectives....................................................................................................1
P2 Management plan with aspects of scope, cost, time, communication and quality................2
P3 Work breakdown structure and Gantt chart...........................................................................3
M1 Project management plan......................................................................................................4
D1 Project management process.................................................................................................4
TASK 2............................................................................................................................................4
P4 Research by applying qualitative and quantitative research methods...................................4
M2 Reliability and accuracy of research methods......................................................................7
TASK 3............................................................................................................................................7
P5 Analyse research and data with appropriate tools and techniques........................................7
P6 Recommendations as a result of research and data analysis................................................14
M3 Selection of appropriate tools.............................................................................................14
D2 Reflect on project outcomes and decision making process.................................................15
TASK 4..........................................................................................................................................15
P7 Communicate appropriate recommendations......................................................................15
M4 Value of project management process................................................................................15
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Today business environment is very complicated if one will compare it with the earlier
one. Introduction of technology has changed the business process and its activities totally. For
achieve set goals and objectives and to serve more number of customers it is very essential for
firm to use technology in an effective way (Ajmal, Helo and Kekäle, 2010). Optimum utilisation
of technology increase effectiveness of business activities and on the opposite of this under
utilisation of technology give rise to various challenges among business enterprises (Meredith
and Mantelm, 2011). One of the main benefit of technology is that it provide an opportunity to
firm to promote its products and service to different places which increase the number of its
customers. KCB (Kensington college of business) a business college which is involve in the
process of business transformation in order to increase the number of its students is taken under
this report for study. Management plan covering various aspects such as cost, time and quality of
project activities is all detailed under this report. Further various research tools are used under
this to collect and analyse the information.
TASK 1
P1 Project aims and objectives
In today's environment where changes take place in a fast speed, use of technology in
appropriate and right manner is become essential for every business enterprise. Whether it is a
retail enterprise or a education institute technology play a big role in all sectors. Technology has
changed the business process totally (Schwalbe, 2015). One of the major advantage of
technology is that it helps enterprises in promote its products which increase number of its
customers and profits. KCB is a business college which offer professional education courses to
large number of customers. Due to Brexit, large number of its customers fall dramatically. In this
situation, college wants to establish a Global campus in which firm offer education to its students
with help of technology. In this way, college can maintain the number of its students and at the
same time can increase the same. Further, technology provide media to enterprises to promote its
products. In addition to this increase cooperation among business functions (Pinto, 2015). With
help of technology, KCB college can increase the number of its customers and can promote its
educational courses in different areas.
Aims: Implementation of technology for transform business operations.
Objectives:
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 To examine the impact of technology on number of students of KCB.
 To ascertain contribution of digital technology in process of business transformation To identify the benefits of optimum utilisation of technology
Research Questions:
 Does with help of technology KCB can increase the number of its students?
 Does technology provide better education to the students of KCB?
 Will technology help students in improve their skills and knowledge?
P2 Management plan with aspects of scope, cost, time, communication and quality
Formulate a better and effective management plan is very essential for KCB in order to
identify the time and cost which will require to complete the project. Further, this guide and
support managers in take right decision at right time (Kerzner and Kerzner, 2017). Without this,
KCB can not implement the process of business transformation. Further, this helps in managing
the cost of project. Major factor which must be consider in project management plan are as
follows: Scope of project: Technology advancement provide an opportunity to firm to expand its
business operations and serve the customers in different areas. This make the process
expansion more effective. Management of risk: Every business project involve some kind of risk and it is very
essential that all risks must be examine by the managers so they can reduce the risk
(Polonsky and Waller, 2014). This increase the chances of project being successful. Control of quality: Quality is one of the major element which must be maintain
otherwise it increase the chances of its failure. It is very essential for KCB college to
maintain the quality of its services otherwise it will results in decrease the number of its
students. Cost: Expansion of business operations and utilisation of new technology require funds.
Lack of funds hamper the quality of project and increase the chances of its failure. So it is
very essential that KCB college should have adequate amount of funds. Time: This consists the time require to complete the project (Meskendahl, 2010). It is
very important for manager calculate the time require to complete every activity of
project and do efforts to complete all operation with minimum time.
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 Communication: This is known as one of the major element which plays a big role in
whole project (Eckerson, 2010). It is very essential that there must be effective
communication among all functions and department of firm so it can implement business
transformation in an adequate manner.
P3 Work breakdown structure and Gantt chart
Research helps business enterprise in collect adequate amount of data which guide
manager in take right business decision. For achieve better and effective execution of business
operations it is very necessary for researcher to formulate a action plan. This ensure completion
of business activities in time (Seddon, Calvert and Yang, 2010). Major steps consists in research
are the following:
 Identification of main issue behind carry out research
 Literature review
 Clarify the main issue
 Define the concept of project
 selection of respondents/ sample size
 formulation of research plan
 Analysis of collected data
These are the basic research steps consists in almost every research. In order to collect
information about business transformation it is very important to first select the sample size. 20
respondents are taken under this research with help of random sampling technique. With help of
all these steps KCB college can collect information and can increase the effectiveness of
business transformation. Under utilisation of technology give rise to number of challenges before
enterprise. In order to overcome with those challenges and to utilise technology in an optimum
way it is very significant for firm to formulate a action plan (Nicholas and Steyn, 2017). Action
plan formulate by investigator and time duration set for activity of research are as follows:
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M1 Project management plan
Project management plan play a big role in success of project. This is the one which
guide manager and guide him in take right decisions at right time.
D1 Project management process
Process of project management consists various elements such as planning, organising,
monitor and control (Freeman, 2010). All this helps manager in get control over all operations
related with project which increase its effectiveness.
TASK 2
P4 Research by applying qualitative and quantitative research methods
It is very important for researcher to carry out research in an effective way as this helps in
draw valid conclusion. To achieve the same, it is necessary for investigator to choose right
method and tools (Rosenau and Githens, 2011). With help of effective tools researcher can
convert the whole research into an analytical study which make it easy for researcher to carry out
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every activity. Along with this, it is also very important that right method of data collection must
be choose by researcher to collect data from respondents (Newton, 2016). Mainly, primary and
secondary are the two major methods of data collection which can be use by investigator. It is
also important that analysis of collected data must be done in an effective way so company can
execute transformation right way. Research methods are mainly divided into following
categories:
 Qualitative
 Quantitative
 Analytical
Before choose the final method of research, it is very important for researcher to collect
relevant information related with the topic of research. With use of primary and secondary
methods of data collection investigator can collect adequate amount of information.
Primary methods of data collection: From all methods of data collection, it is one of the
most effective methods (Müller and Turner, 2010). One of the main reason behind this is that it
helps researcher in collect fresh and up to date data which helps in draw valid conclusions.
Interviews, surveys and questionnaires are use by investigator in this. With help of questionnaire
KCB can collect information and can increase the effectiveness of business transformation
activity.
Questionnaire
Name:
Age:
Email-id:
Contact no.:
Q1) Does with help of technology KCB can increase the number of its students?
 Yes
 No
Q2) Does technology provide better education to the students of KCB?
 Yes
 No
Q3) Will technology help students in improve their skills and knowledge?
 Yes
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 No
Q4) Will education with technology intimidates or threatens students?
 Intimidate
 Threatens
Q5) Can KCB serve more number of students with optimum utilisation of technology ?
 Yes
 No
Q6) Does optimum utilisation of digital technology improves business performance?
 Yes
 No
Q7) Does with adequate use of technology KCB can establish a effective Global campus?
 Yes
 No
Q8) Does digital technology improves the process of business transformation?
 Yes
 No
Q9) Use of technology provide which benefit to enterprise?
 Helps in promote the product
 Minimise the cost of promotion
Q10) Any recommendation for KCB for improve its activities.
Secondary data: Under this, researcher take help books, journals, articles, magazines and
many more in order to collect information related with topic of research (Shen and et. al., 2010)
. Mainly, due to Brexit, number of students of KCB college fall down and in this situation,
college wants to establish a Global campus in which company want to provide education to its
customers with help of technology. In this way college can maintain the number of its students.
M2 Reliability and accuracy of research methods
It is necessary that the data which a researcher collect during research must be up to date
and accurate as this helps investigators in draw valid and effective conclusions. Number of tools
and process are there which can be use by researcher for this.
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TASK 3
P5 Analyse research and data with appropriate tools and techniques
Collect large amount of data for research is not enough but present that data in a effective
manner is also very essential as this helps manager during decision making process. In case of
KCB college it is very essential to interpret the collected information to draw valid conclusion
about research topic.
Theme 1: With help of technology, KCB can increase the number of its students.
Q1) Does with help of technology KCB can
increase the number of its students?
Frequency
Yes 18
No 2
Yes No
0
2
4
6
8
10
12
14
16
18
20
Interpretation: From the above given graph, it can be summarised that 18 out of 20
respondents said that if KCB will use technology at an optimum level then this will enhance the
number of its students. As per point of view of these individuals with use of technology college
can offer its educational courses and services to large number of customers in this way number
students will increase.
Theme 2: Technology helps in provide better education
Q2) Does technology provide better education
to the students of KCB?
Frequency
7

Yes 16
No 4
Interpretation: From the above given picture, it can be concluded that 16 out 20
respondents give their views in the favour that technology will provide better education to the
students of KCB. While on the other hand, 4 respondents says that technology will only increase
the cost of business operations and will not help in offer better education to students.
Theme 3: Technology help students in improve their skills and knowledge
Q3) Will technology help students in improve
their skills and knowledge?
Frequency
Yes 12
No 8
8
Yes No
0
2
4
6
8
10
12
14
16
18

Yes No
0
2
4
6
8
10
12
14
Interpretation: From the given picture, it can be summarised that more than 50%
respondents says that technology will help in improve and enhance the skills of students. They
will learn how to use the technology and various other features. Rest other respondents give their
view in the favour that this will not increase the knowledge of students.
Theme 4: Technology intimidates or threatens students
Q4) Will education with technology
intimidates or threatens students?
Frequency
Intimidate 13
Threatens 7
9

Yes No
0
2
4
6
8
10
12
14
Interpretation: From the given picture, it can be summarised that 13 respondents give
their views in the favour that technology will intimidate students. On the contrary of this, as per
the views of 7 respondents use of technology will threatens students as large number of students
don't know how to use technology and this will affect their education.
Theme 5: Optimum utilisation of technology increase number of customers
Q5) Can KCB serve more number of students
with optimum utilisation of technology?
Frequency
Yes 11
No 9
10

Interpretation: From the given graph, it can be summarised that more than 50%
respondents give their views in the favour that with optimum utilisation of technical resources
KCB college can serve more number of customers. As per the point of view of these respondents
effective use of technology help college in offer better services to its students which will attract
number large of other students.
Theme 6: Optimum utilisation of technology enhance business performance
Q6) Does optimum utilisation of digital
technology improves business performance?
Frequency
Yes 14
No 6
11
Yes No
0
2
4
6
8
10
12

Interpretation: From the given picture, it can be stated that 14 out of 20 respondents give
their opinion in the favour that optimum utilisation of improves business performance. As per
these respondents, technology ensure effective completion of business operations which help
firm in offer better and quality services to its customers. Opposite of this 6 respondents give their
views in the favour that use of technology increase cost of business.
Theme 7: With help of technology KCB can establish a Global campus
Q7) Does with adequate use of technology
KCB can establish a effective Global campus?
Frequency
Yes 15
No 5
12
Yes No
0
2
4
6
8
10
12
14
16

Yes No
0
2
4
6
8
10
12
14
16
Interpretation: From the given graph, it can be summarised 15 out of 20 respondents
give their views in the favour that with help of technology KCB college can establish a Global
campus effectively and can provide its educational courses and services to its students.
Technology help in bring cooperation and coordination among various business departments and
at the same time save both time and cost of company. On the contrary of this, rest respondents
said that KCB scan not establish a Global campus with help of technology. As per point of view
of these respondents firm will face number of issues and obstacle in this.
Theme 8: Digital technology improves business transformation
Q8) Does digital technology improves the
process of business transformation?
Frequency
Yes 16
No 4
13

Interpretation: From the given graph, it can be concluded that 80% respondents give
their views in the favour that technology help in or increase the effectiveness of business
transformation. Technology saves time and cost of enterprise and along with this bring
coordination among various business operations which increase effectiveness of company's
operations. On the other hand, 20% respondents said that technology does not support the
process of business transformation.
Theme 9: Benefit of using digital technology
Q9) Use of technology provide which benefit
to enterprise?
Frequency
Helps in promote the product 10
Minimise the cost of promotion 10
14
Yes No
0
2
4
6
8
10
12
14
16
18

Interpretation: From the given graph, it can be summarised that 50% respondents said
that use of technology helps firm in promote its products and services. Further rest 50% said that
it helps in minimise the cost of promotion.
P6 Recommendations as a result of research and data analysis
For establish a global campus, it is very important for KCB college to identify and study
every factor that affect the process of business transformation. It is very essential for KCB
college to use right tools and technologies in an effective manner. In this way college can offer
its educational services to its students located at different places and can attract other potential
students. It is important for college to first collect opinions about students like they are
comfortable with education which offer them with help of technology. This will support
management how they can increase the effectiveness of Global campus. Effective tools are
require to be adopt by college during transformation of business process. Overall every aspect
from student point of view must be study by KBC college.
M3 Selection of appropriate tools
Various tools mentioned above can be use by the management by KCB college to draw
valid an effective conclusion. With all this college can effectively implement its process of
business transformation.
15
Yes No
0
2
4
6
8
10
12

D2 Reflect on project outcomes and decision making process
All research operations related with transformation of business activities. KCB college
wants to maintain the number of its customers and it is very essential for enterprise to utilise
technology in an effective way.
TASK 4
P7 Communicate appropriate recommendations
A researcher is known as the individual who carry out research with help of various tools
and methods. During whole research, investigator face number of issues and for overcome with
those issues researcher can formulate a action plan. It helps in achieve a control over all business
operations and at the same time remove obstacles. I also faced number of issues during carry out
research from which cost and time was the major one. I did not get enough time to carry out
research and due to this I select the sample size of only 20 respondents. Further, the funds which
was allocated to me to carry out research was also not enough due to which I faced difficulty in
conduct research and all this affect my findings of research. But still I tried my best to manage
all research activities. I took help of various social platform in order to collect opinions of
respondents. Overall, I did all efforts in order to utilise all the available resources and to draw
valid conclusion.
M4 Value of project management process
Project management plan guide and support manager in take business decisions and helps
in achieve aim and objectives. Further, it helps enterprise in utilise all its resources to an
optimum level.
CONCLUSION
Form the above project report, it can be concluded that research can be carry out by KCB
to collect information in order to make the process of business transformation more effective. It
is very essential that collected data must be presented in an adequate manner so researcher can
take better decisions. Right tools and techniques should be use by manager for this.
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