Managing a Successful Business Project: Nestle Report

This report presents a comprehensive analysis of a project management plan focused on improving recruitment, selection, and training processes within Nestle, a multinational food and beverage company. The assignment explores the project's aims, objectives, and the methodologies employed, ...Read More

Managing A Successful Business Project

Table of Contents
INTRODUCTION...........................................................................................................................3
Literature Review.............................................................................................................................3
TASK 1............................................................................................................................................5
P1Project aims and objectives.....................................................................................................5
P2 Project management plan that covers cost, scope, time, quality, communication, risk and
resources......................................................................................................................................6
P3 Work breakdown structure and Gantt chart to provide time-frame.......................................7
TASK 2............................................................................................................................................9
P4 Research analysis...................................................................................................................9
TASK 3..........................................................................................................................................11
P5 Analyse research and data using appropriate tools & techniques........................................11
P6 Recommmendation..............................................................................................................17
TASK 4..........................................................................................................................................18
P7 Reflect on the value of undertaking research to achieve stated objectives and own learning
& performance..........................................................................................................................18
CONCLUSION..............................................................................................................................18
REFERENCES..............................................................................................................................19

INTRODUCTION
Managing a project is defined as an activity of planning, execution or finishing a specific
project in a given time-frame so that expected goals or objectives will be achieved within a given
time period. Whereas, recruitment and selections are those methods that are used by
organisations for hiring or selecting experienced or knowledgeable applicants so that they can
meet with the international requirements. These methods are very important and executed by HR
departments so that competitive advantage can be gained by a firm. Present assignment is based
on Nestle which is a multinational company and providing its services in food and beverages
sector along with headquarters in Switzerland. Company offers a wide variety of food and
beverages products like bottled water, pet foods, frozen foods etc. Present assignment will
discuss about the aims or objectives of company for meeting with international requirements.
Project management plan along with several aspects like scope, cost, risk will also prepared
under this report.
Literature Review
Recruitment
According to Martin, (2016) “ Recruitment is a procedure in which an organisation
searching the applicants and encourage them for applying the jobs in firm.” Furthermore, it is a
process of finding and attracting knowledgeable or experienced candidates for the vacant
position of organisation (What is recruitment, 2016).
According to Ruth Mathew, (2019) “Recruitment is the process of finding and hiring
knowledgeable and skilled candidates for a particular job or position in a systematic manner.”
This process is related with a full life cycle which is started from the identification of
requirements of a firm for a vacant position and ends with introduction of a new candidate in the
organisation (Explanation of recruitment Process, 2019).
According to William B. Werther and Keith Devis, (2018) “ Nestle is more focused on
hiring or promoting the people who wants to learn and highly motivated instead of those
candidates who have certain bullets on their resume. Nestle is a company which is based on its
principles instead of earning profits(Definition of recruitment, 2018).
Selection

According to Kannan, (2018) “Selection is a process through which candidates who are
invited for recruitment process are categorise in two parts first who will take the offer letter and
second one are those who will not.” In addition with this, it is a process of selecting the most
suitable candidate for the current vacant position from within or outside the organisation
(Kannan,2018).
According to Decenzo & Robbins, (2016) “ This activity follows a proper standard
pattern which is started from an interview and finished at final decision of employment.”
Selection is a screening and filtering procedure of applicants who are invited for applying for the
vacant positions (Definition-of-recruitment-and-selection, 2016).
According to Yadav, and Sharma, (2015). “In Nestle, Selection is based on the merit for the job
requirement of vacant position and competitive salary which is aligned with the structure of the
company.” (Yadav, 2015)
Training
According to Burns, (2017), “ Training is an act of enhancing knowledge and efficiency
of staff members for performing a specific job.” In addition to this, it is an organised process
through which individuals of a firm learn knowledge or skills for a specific purpose (Burns,
2017).
According to Carkhuff, (2017) “ Training is a pre-planned activity which emphasises on
enhancing the capabilities and efficiencies of employees so that their maximum contribution can
be gained or they may handle higher position in the firm.” The main objective behind providing
this is to improve the performance level of existing employees so that organisation can meet with
the future requirements (Carkhuff, 2017).
According to Kuhn, (2017) “In Nestle training programmes are provided for improving
personal performance of the individuals so that desired objectives can be achieved within a pre-
determined time period. HR department conduct training and development programmes on the
regular basis so that competitive advantage of firm can be maintained in the marketplace (Kuhn,
2015).
Establish Gap – Nestle is known as one of the most leading food and beverage company
along with an experience of 135 years firm is providing its products and services across the
world. The company has made its presence in all over the world and various employees with
different culture are working within the firm therefore, chances of conflicts are higher among the

workers which can be eliminated through improving training and development programmes. As
the management of organisation wants to gain competitive advantage and sustainability in the
marketplace therefore, they needs to improve their training,selection and recruitment methods so
that future requirements of business can be fulfilled in easy manner (Morshed, 2016).
TASK 1
P1Project aims and objectives
Background of the research
In a market, every organisation wants to enhance the profitability and productivity so that
competitive advantage can be gained for a long time period. For this, all the firms invests a huge
amount for training and development of their employees so that they can easily meet with the
future requirement. Nestle is a transnational firm which provides its services in food and
beverage sector along with based in Voidd, Switzerland. It offers various products like baby
food, cerelacs, tea, coffee etc. in across the world. In current scenario, company is performing its
duties or functions in most of the nations so that it is very important for the management of
Nestle to improve the training, selection and recruitment methods therefore, requirement of
international level can be fulfilled in effective manner (ajda, 2015).
Purpose of the Research - Purpose of conducting this research programme is to determine the
ways through which recruitment, selection or training methods can be improved which will be
helpful for the firm in meeting with the international requirements. It will also assist the
researcher to identifying the tools or techniques which can be used for executing the research
programme. Hence, it can be said that this research will be helpful for the both researcher and
organisation.
Aim: “How do multinational companies improve the recruitment, selection and training of their
employees to meet International requirements” .A case study on Nestle.
Objectives:
 To acquire the knowledge of recruitment, selection and training.
 To analyse the importance of recruitment, selection and training process so as to meet
international requirements.
 To determine the ways through which the recruitment, selection or training process of
Nestle can be improved.

Questions:
 Are you aware about the concept of recruitment, selection and training ?
 Which one the most suitable way for improving the training, recruitment and selection
methods ?
 What is the main benefit of improving the recruitment, selection and training of
employees?
P2 Project management plan that covers cost, scope, time, quality, communication, risk and
resources
Project management plan is defined as the formal or authorised documents which are
essential for carrying out the project activities in an effective manner. It also gave a proper way
or manner to the researcher or organisation in which the project will be carried out so that
reliable or valid conclusion can be constructed at the last of research. Various essential aspects
like cost, time or scope of this plan are explained as under:
Cost – Management of Nestle have estimated amount of 60000 pound in which 20000 for
improving each process. Company have decided to use online aptitude test for improving the
recruitment process, psychometric test for selection and brain map for improving the training
process. Whereas, researcher has demanded an amount of 12000 for executing the research
programme (Carayannis, 2015).
Scope: Through using online aptitude test, psychometric test and brain map organisation
will be able in hiring skilled or experienced candidates which will be helpful for the management
of nestle in meeting with the international requirements. With the help of these methods,
employees of the organisation will easily handle the situations and chances of conflicts from the
workplace will be reduced. Therefore, it can be said that scope of improving the training,
selection or recruitment process is very wide in nature.
Quality: During execution of project activities, It is very necessary for measuring the
quality of tools and technique so that the research programme can be carried out in effective
manner. When researcher will use qualitative methods then chances of valid conclusion will be
higher. Psychometric, brain map or online aptitude test will also helpful for the managers of
Nestle in improving the quality of training, recruitment or selection methods.
Communication: It is very essential aspect of project management plan because without
it execution of project is impossible. Therefore, it is very essential for the project managers of

Nestle to use various channels of communication such as online conferencing, telephonic
communication etc. so that project can be completed in the given time-frame. Whereas,
researcher have also use some effective communication channels like SMS, e-mails so that valid
conclusion will be received in the pre-determined time-frame.
Risk: Various risk are faced by researcher during execution of research such as
insufficiency of funds and inappropriate knowledge. In online aptitude test, risk of hiring
unskilled or unknowledgeable candidates exist some time which can influence the whole
profitability of organisation in adverse manner. Apart from that, psychometric and brain map
process are more time consuming that can adversely impact on the overall performance of
organisation.
Resources: In order to conducting the project activities in more effective manner
numerous resources are needed like technical equipments for online aptitude test and
psychometric tests and skilled team of employees in HR department. For researcher necessary
resources are internet, funds etc. which will be assist them in completing the research programme
in given time period (Reich, 2014).
Time: For executing the research programme and project activities in an effective
manner appropriate time frame is very important because without it the chances of failure of
project can be enhanced. Time frame for improving training, recruitment or selection methods
has been estimated by the management of Nestle is 15 months in which 5 months are assigned
for each process. Apart from that, researcher have estimated time period of 5 weeks for
completing the research programme.
P3 Work breakdown structure and Gantt chart to provide time-frame
Work break-down structure: It is a structure which is used for categorising the project
work in various small components so that all activities of project can be conducted in an
effective manner. It will also encourage and motivate the project managers of Nestle to make
segmentation of complex activities of project in smaller parts so that members of project team
can understand and provide maximum efforts for completing it.

Gantt chart:
It is a kind of bar chart which represents the whole activities of project along with a
preset time frame. It also guides the project manager in estimating the time period in which the
project will be completed. With the help of this chart, Management of Nestle can easily monitor
and scheduled all the project activities in an effective manner which will assist them in achieving
the expected outcomes in the given time-frame (Zellweger, 2017).

TASK 2
P4 Research analysis
For executing the research programme in effective manner researcher have to use various
methods in research methods such as qualitative, quantitative that are given as under:
Qualitative- This method is used for knowing the views and opinions of people and
consumers so that a proper understanding about the topic of research can be gained in a small
time period.

Quantitative- This method is used for determining the issues by gathering numerical or
statistical data that can be interpreted in understandable manner. In it, data is measured in the
form of numbers and figures.
Primary- In it, the data which is collected is never used before and is also collected by
the researcher for very first time. For collecting this kind of data, research can use various
sources like questionnaires, surveys or interviews (Coker, 2014).
Secondary-In this kind of data collection, researcher have to gather data from the past
records and it is already used by other persons. Main source for collecting this type of data are
journals, Books, magazines etc.
In this project, researcher have taken qualitative research method and under this, primary
kind of data collection is used in the form of questionnaire. For collecting primary data
researcher have to ask some questions from the employees and stakeholders of organisation
which will be considered as the entire view of population.
Sampling size: 40 respondents are taken in this report for gathering valid and reliable data from
them.
Questionnaire:
Q1) Are you aware about the concept of recruitment, selection and training ?
 Yes
 No
Q2) What is the main benefit of improving the recruitment, selection and training of
employees?
 Skilled working staff
 Improved organisational productivity
Q3) Which one the most suitable way for improving the training, recruitment and
selection methods ?
 Modifications in strategies
 Formulate effective plans or policies
Q4) Why Managers of Nestle wants to make improvement in their recruitment selection

and training methods ?
 Enhancing Market share
 Increasing brand image
 Increased revenues
Q5) Which of the following barrier can adversely impact the training, recruitment and
selection methods of Nestle ?
 Shortage of funds
 Improper knowledge of staff members
 Lack of understanding
Q6) Which is the major requirement for Nestle in improving their recruitment, training
and selection method ?
 High investment
 Effective strategies
 Market research
Q7) Provide some recommendations for improving the training, recruitment and selection
methods.
TASK 3
P5 Analyse research and data using appropriate tools & techniques
THEME 1: Knowledge about the concept of recruitment selection and training methods
Q1) Are you aware about the concept of recruitment, selection and
training ?
Frequency
Yes 28
No 12

Yes No
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Frequency
28 12
Interpretation: It has been identified from the above graph, there are 28 respondents who have
knowledge about the concepts of recruitment and selection methods. Whereas, 12 have no
knowledge about these concepts.
THEME 2: Main benefits of improvements
Q2) What is the main benefit of improving the recruitment, selection
and training of employees?
Frequency
Skilled working staff 26
Improved organisational productivity 14

Interpretation- It has been clearly identified from the above chart that, 26 respondents have
gave their views on skilled working staff and remaining 14 said that with the help of
improvement in such methods organisational productivity will be improved.
THEME 3: Most suitable ways of improving the training and selection methods
Q3) Which one the most suitable way for improving the training,
recruitment and selection methods ?
Frequency
Modifications in strategies 22
Formulate effective plans otrainingr policies 18
Skilled working staff Improved organisational productivity
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Frequency
26 14

Modifications in strategies
Formulate effective plans or policies
0
5
10
15
20
25
Frequency
22
18
Interpretation – It has been analysed from the above chart that 22 says that
modifications in strategies are very important whereas, remaining 18 said that formulation of
effective policies are most suitable for improving the selection methods.
THEME 4: Importance of recruitment, selection and training
Q4) Why Managers of Nestle wants to make improvement in their
recruitment selection and training methods ?
Frequency
Enhancing market share 22
Increasing Brand image 10
Increased revenues 8

Enhancing market share
Increasing Brand image
Increased revenues
0
5
10
15
20
25
Frequency
22
10 8
Interpretation- According to 22 respondents enhancing market share is the most
important benefit which can be gained by Nestle through making improvement in training and
selection methods, 10 said that it enhances the brand image whereas, 8 gave their views that it
enhances revenues of firm.
THEME 5: Barriers which can adversely influences on improvement of recruitment
methods
Q5) Which of the following barrier can adversely impact the training,
recruitment and selection methods of Nestle ?
Frequency
Shortage of funds 14
Improper knowledge of staff members 13
Lack of understanding 13

Shortage of funds
Improper knowledge of staff members
Lack of understanding
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Frequency
14 13 13
Interpretation- It has been analysed from the above graph that, 14 gave their views on
shortage of funds 13 suggest improper knowledge of employees and remaining said that lack of
understanding are the main barrier which can impact the improvement procedures.
THEME 6 Major requirement of improving the recruitment and selection methods
Q6) Which is the major requirement for Nestle in improving their
recruitment, training and selection method ?
Frequency
 High investment 15
 Effective strategies 10
 Market research 15

High investment Effective strategies Market research
0
2
4
6
8
10
12
14
16
Frequency
15
10
15
Interpretation: As per the above graph it has been clearly determined that improving of training
recruitment or selection methods are very necessary for meeting with the global requirements.
For this, 15 out of 40 respondents have gave their views on high investment 10 suggests that
effective strategies and remaining 15 said that market research is necessarily required for
improving these methods.
P6 Recommmendation
As per the above project, There are various recommendations which should be
considered by the managers of Nestle for improving the training and selection procedures. Some
of them are briefly discussed as under:
 It has been recommended to the Management of Nestle should create effective plans or
strategies so that training, selection and recruitment methods gets improved. Management
should also make transparency in hiring and selecting of candidates.
 Management have to make more investment in research and development activities so
that their creative ideas can be used for further improvements.
 Training is also important for the organisation and the managers of Nestle should make
huge investment in the training of their employees so that barriers can be eliminated and
maximum efforts can be gained from them in achievement of goals.

TASK 4
P7 Reflect on the value of undertaking research to achieve stated objectives and own learning &
performance
In order to analysing such aspects, I have selected 40 respondents who are working
within the firm and these employees have provided their views and opinions on the asked
questions. Through taking their views and suggestions I have completed the research programme
in the given time-frame. During carrying out the research programme, I have also faced some
issues like shortage of time and budget but later I have overcome such issues from taking support
of my friends and guides. My research and communication skills were not so strong which have
also influence me during the execution of research programme but after joining seminars and
conferences I have easily improved my these weaknesses which also assist me in completing
research programme along with desired objectives.
CONCLUSION
From the above report, it has been concluded that managing of projects are not so easy
because in it various aspects like cost, time, scope are involved which are essential for the project
manager to considered for completing the project in given time-frame. Gantt chart and WBS are
also important because it guides the project managers in completing the project activities in a
pre-determined time period.

REFERENCES
Books and Journals
ajda, J., 2015. Globalisation and its impact on education and policy. In Second International
Handbook on Globalisation, Education and Policy Research (pp. 105-125).
Ariely, G., 2012. Globalisation and the decline of national identity? An exploration across sixty‐
three countries. Nations and Nationalism. 18(3). pp.461-482.
Burns, K.R., 2017. Forensic anthropology training manual. Routledge.
Carayannis, E. G., Sindakis, S. and Walter, C., 2015. Business model innovation as lever of
organizational sustainability. The Journal of Technology Transfer. 40(1). pp.85-104.
Carkhuff, R., 2017. Toward effective counseling and psychotherapy: Training and practice.
Routledge.
Coker, C., 2014. Globalisation and Insecurity in the Twenty-first Century: NATO and the
Management of Risk. Routledge.
Kannan, D., 2018. Role of multiple stakeholders and the critical success factor theory for the
sustainable supplier selection process. International Journal of Production Economics.
195. pp.391-418.
Kuhn, M., 2015. Caret: classification and regression training. Astrophysics Source Code Library.
Morshed, M., 2016. The human resources department Nestle Bangladesh Limited its essential
functions and activities.
Pryke, S. and Smyth, H., 2012. The management of complex projects: A relationship approach.
John Wiley & Sons.S
Reich, B. H., Gemino, A. and Sauer, C., 2014. How knowledge management impacts
performance in projects: An empirical study. International Journal of Project
Management. 32(4). pp.590-602.
Silvius, A. J. and Schipper, R. P., 2014. Sustainability in project management: A literature
review and impact analysis. Social Business.4(1). pp.63-96.
Yadav, V. and Sharma, M. K., 2015. Multi-criteria decision making for supplier selection using
fuzzy AHP approach. Benchmarking: An International Journal. 22(6). pp.1158-1174.
Zellweger, T., 2017. Managing the family business: Theory and practice. Edward Elgar
Publishing.
Online
What is Selection. 2018. [Online]. Available through:
<(https://www.bbalectures.com/recruitment-definition/)>.
Explanation of recruitment Process. 2019. [Online]. Available through:
<https://smallbusiness.chron.com/definition-recruitment-selection-process-2526.html>.
What is recruitment. 2016. [Online]. Available through: <https://www.cleverism.com/what-is-
recruitment/>.
Definition-of-recruitment-and-selection. 2016. [Online]. Available through:
<http://bankofinfo.com/definition-of-recruitment-and-selection>.

Project Logbook
Project Logbook for the chosen organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines set?
 Did you need to make any changes to your
project management plan?
Comments
I had finished the project which was
based on improving the training,
selection and recruitment methods for
fulfilling the international requirements.
Yes
Yes
No
Any risks and / or issues identified?
 Did you identify risks/issues with a lack of
skills required for undertaking research
tasks?
 Did you identify any additional risks/issues
that have an impact on the project
management plan?
Communication and mismanagement of
time were the main issues which
restricts me in execution of activities.
No
Problems encountered
 What barriers did you face?
 How did you overcome them?
Shortage of time and funds are the main
barriers which have influences me most
for completing the research programme.
For reducing such kind of issues I have

take help of my friends and relatives.
New Ideas and change of project direction No
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
 How might this learning apply in the
future?
I feel more relaxed when I have finished
this project in the pre-determined time-
frame.
Yes.
The research was completed in an
appropriate manner.
Future improvements will be made on
the basis of communication skills.
Improvement of these skills will be
helpful for me in execution of future
research programmes.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
Opinions and views of respondents
Time was managed through
categorisation of tasks and making
specific time period for them.
Project plan status to date (on, ahead, behind)
Supervisor comments to address
Signature of the Supervisor and date:
Template for Performance Review to be attached with the report by the learner:
1. What was the Project supposed to accomplish?

“How do multinational companies improve the recruitment, selection and training of their
employees to meet International requirements” .A case study on Nestle.
2. Did the project succeed in its aims/ how do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes, I have analysed it through taking feedbacks from my guides and managers of
organisation.
3. What things do you think worked well and why? Evaluate all aspects of the project (e.g
initial inception, project activities and project outcomes) from a range of perspectives.
All task of the project were executed in a structured way.
4. What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
Mismanagement of time-frame for this I have categorise whole project in small components.
5. What did you learn from undertaking the project?
Effective management of time and structure.
6. How would you rate your performance as a management consultant leading the
project?
9 out of 10
7. What strengths and weakness of your performance did you identify?
Main strength of mine was my research skills which assists me in formulation of valid
conclusion whereas, my weakness was lack of communication and time
mismanagement.
8. How will this inform and support your continuous professional development?
My communication skills are improved which will be helpful in further execution of research
programmes.