Business Project & Programme Management Report: SB Tech Analysis

This report provides a comprehensive analysis of business project and programme management within SB Tech, a global technology company. It examines key aspects such as business cases, programme scope and deliverables, estimation and scheduling, risk and issue management, programme management organization, governance, and stakeholder management, as well as contracting and supplier management. The report delves into the challenges faced by SB Tech, including product quality issues, job losses, and management inefficiencies. It proposes recommendations for improvement, such as hiring skilled employees and implementing quality control measures. Furthermore, the report compares project/programme management frameworks and techniques, justifying the chosen frameworks' relevance to a case study and highlighting associated challenges. Finally, the report offers recommendations for enhancing project/programme management performance within SB Tech, emphasizing the importance of effective risk mitigation strategies and organizational structures.

Business Project and Programme Management

Table of Contents
.INTRODUCTION....................................................................................................................................3
.MAIN BODY...........................................................................................................................................3
Business Case/Programme Management.........................................................................................3
Programme Scope and Deliverables .................................................................................................5
Estimating and Scheduling ................................................................................................................6
Risk and Issues Management ............................................................................................................6
Programme Management Organisation, Governance and Stakeholders ..........................................8
Contracting and Supplier Management ..........................................................................................10
.CONCLUSION......................................................................................................................................11
.PART B................................................................................................................................................12
Compare the advantages and disadvantages of two Project/programme Management
Frameworks/Techniques ................................................................................................................12
Critically justify your choice of frameworks and analyse why they are relevant to the Case Study?
Highlighting the challenges faced....................................................................................................13
Reflect on the choices and provide a clear recommendation for improving Project/programme
Management Performance within SB..............................................................................................14

.INTRODUCTION
There are different activities and task that are included in effective management of
business project as well as programme management. It is crucial for organisation to manage
different task that is related to project and programme management of business as this will
support in accomplishment of desired objectives (Wollmann, 2020). project and programme
management is a process which consist of different method and techniques which assist in
successful completion of the project. It is important for business to determine different
methods that are helpful in controlling task and activities of the project. This report is based
on SB technology company which is providing its products and services in different part of
the world. Headquarter of this company is located in Washington State, USA. SB is a global
technology company that s develop range of hardware components in order to sell its
customers and clients. This will includes programme management of this company in order to
analyse different strategic transformation programme. In this different scope and deliverable
are determined for analysing product development as well as several estimating and
scheduling issues are also analysed. In this report several risk and issues related to
management of evaluated. Apart from this different recommendation are provided that will
support in structuring and organising good practices of business. Programme control and
different options of contracting or supplier management is also analysed.
.MAIN BODY
Business Case/Programme Management
SB is a global technological organisation that is developing and providing large rage
of hardware components to its customers in order to meet with their needs. Headquarter of
this organisation is located in Washington State, USA. SB organisation is offering its
products at lower cost and high value in order to enhance customer base and develop strong
relationship. Programme management can be describe as the coordination management
process that is essential for conducting different activities of project in correct manner. It is
very important for SB organisation to manage its project and programme activities in
effective manner as this will support in gaining desired objective manner. Programme refer as
the unique and transient strategic endeavour in order to achieve required changes in business
operations. There are different issues and problem that is faced by respective company in

order to effective strategic transformation programme. Different problems are explain below
in detail.
Issues in quality of products – This is consider as one of the major issue that faced by
respective company. It is essential for SB organisation to offer high quality of products to its
customer and clients as this will have direct impact on brand value of company (Williams,
2020). Respective organisation is not able to develop products as per the requirements of
customer and this is one of the crucial issue that affect goodwill of company and have impact
on productivity and performance.
Increase in job lose – This is the problem that is faced by company due to acquisition with
WN. There are various drawbacks of acquisition that company have to deal with and loss of
jobs is one of those issues. Due to acquisition of respective company with other organisation
it will lead to affect the job role of employees and this lead to lose of job of SB employees.
Increase in job lose will affect the organisational relationship with its employees.
Management issue - This issues is related to management of SB business operations in
correct and effective manner. Management issues lead to have direct impact on sales and
performance of the company. It is very important for respective company to manage this
issues as it affect the profitability of SB organisation. Due to lack of management SB
organisation is not able to manage its manufacturing process in correct manner and this
increase the cost of business. Lack of management in business or poor management activities
negative affect the business and its growth rates.
All of these are major issues that is affecting the performance and productivity of business. It
is crucial for SB company to identify and analyse different solutions that will help in
resolving business problems. There are different recommendation that will support respective
organisation to deal with these issues and well as enhance business activities.
It is essential for respective organisation to hire highly skills employees who have required
capabilities to manage business task in correct and accurate manner (Vidgen, 2020). Right
employees with required experience and knowledge will be able to resolve management
problem.
Respective company can transfer employees to other branch of company as this will support
in reducing the loss in job. SB organisation should timely inform employees regarding

acquisition of business and its other aspects. So that employees could take right action
regarding their job.
This organisation should set proper standards of business quality and supervisor needs to
ensure that all products of respective company is developed as per the standards set by
business.
Programme Scope and Deliverables
Deliverable can be described as the good or services that is offered by company to its
customers and client. It has been analysed that deliverables can be tangible or intangible. In
context of SB organisation deliverables are hi Technology system which is completely
integrated with needs and requirements of customers. It is very important for respective
company to offer high quality deliverables in order to attract more customers towards
organisation and increase sales of the company. Currently SB organisation is offering it
product and services different market area globally (Smyth and Duryan, 2020). The focus a
prospective company is on minimising the cost of manufacturing. For this it is shifting
manufacturing units from far East united State. Key deliverables of respective company
includes software that is mainly interfaced in mobile technology. now SB company is
creating both software products. This will also include which is not delivered to clients.
Moreover, respective company use of bring computer table which which is manufactured
with the partnership with DDC. While performing business operation it has been determined
that test project is not successful due to lack of Management. with the motive of increasing
business performance different methods are considered. This include Agile method it is very
effective in improving the performance business. But still this method does not work
successfully and effect business progress. There are different issues product development
project of SB company. Vision of respective company is to enhance business performance as
well as gain competitive advantage over other Rival companies. In order to accomplish this,
prospective company taken decision to acquire WN organisation which is also large company
in mobile phone. There are several challenges issues faced by company regarding its
production facilities. There are various scopes and requirements for the changes business and
it strategy performing activities effectively.

Estimating and Scheduling
Estimation and scheduling is essential part of business while planning for conducting project
activities in more effective manner. There are different challenges and issues faced by
company while performing its business activities. Estimation and scheduling will assist
respective company to carry out business task in correct manner in order to accomplish
desired objective. It is important for organisation to develop a proper procedure that support
in resolving these business issues as well as help in conducting business activities in effective
manner. There are different elements that affect business projects and programme tuition for
organisation to identify all of those risk specialist take corrective measures in order to resolve
those risk. Approach that is used by company for improving its business operations is
mention below.
P3M3 model
This refer to portfolio, program and project management maturity model. This is
considered as an effective approaches that will support in enhancing the current performance
of organisation. Through this project SB company will be able to sure that this company is
performing its business activities in right and appropriate project. This model support in
enhance productivity of different business department and assist in attaining goals of
organisation.
Risk and Issues Management
Risk management refer as the process of organisation that support in managing
different types of business risk. It has been determined that there are different risk and issues
that is associated which respective company (Siti-Nabiha, Jeyaram and Jalaludin, 2020). By
determining those risk and issues SB company will be able to take better decision that
support in effective and efficient performance of organisation. Various risk through which
have to deal are explain below.
Manufacturing issues – This refer as the problem that is faced by company due to in effective
business manufacturing issues. SB company is developing range of products that needs to be
created with high quality in order to meet with the needs of customers. Manufacturing issues
will lead to increase in cost of business as well as affect the quality of products.

Unemployment issues – This issues is developed due to acquisition of respective company
with WN. Acquisition of SB organisation with WN company will affect the job role of
various employees as well as increase in unemployment issues.
Quality of technology issues – As per this issues respective organisation is not able to
consider high technology in its business process and this is affecting the quality of products.
Issues in technology will influence the performance and productivity of business and this
company is not able to meet with the needs of customers.
Culture of organisation – This issues arise due to acquisition of respective company with WN
organisation. when both of these organisation start working with each other this will lead to
affect the changes in the culture and working style of organisation.
New product development – There are different issues and problem occur while developing
and creating new products for organisation (Schulz, van der Woud and Westhof, 2020). Low
cost budget and lack of available resources can be consider as the issues of new product
development.
It is crucial for SB organisation to manage and resolve these issues as this will assist in
attaining desired goals and objective of the business. It is important for organisation to
resolve these business issues and develop correct and effective risk management strategies as
this will support in attaining set goals of respective company.
Identify risk – This is the first desk of respective company in this it is very important for
organisation to identify the risk business and its operation.
Perform a risk assessment – Respective company with identify the quality and quantity of
the risk. this will support in identifying the potential of the risk that can affect business.
Prioritize – Once of the risk it has been identified. SP organisational focus on prioritizing
specialist develop strategies petrol support in resolving the risk of the business.
Track risk – It is important for organisation to keep a track on the risk which can have effect
on business. School support in identifying the overall impact of risk on respective company.
Implement and monitor progress - This is the last phase of risk management plan. In this
stage company will implement and monitor the progress the implemented strategy. Truth is
business will be able to identify impact of strategies on risk management.

SB organisation needs to consider mitigation strategy in order to reduce risk as well as carry
out business practices in more effective manner. Mitigation strategy will lead to reduce the
risk and enhance business practices. This includes hazard specific control activities that will
help in protecting products and business activities.
Programme Management Organisation, Governance and Stakeholders
Organisational structure can be as the system and procedure types of ports in
conducting different activities of the organisation. It is important for organisation to have
clear structure so that employees can follow the structure and perform task accordingly.
Organisational structure followed by respective company is very effective in defining job
role, task, direction, rules and regulation of the organisation that assistant attaining
organisational aims. There are different types of organisational structure such as matrix,
functional, departmental and so on. SB organisation is performing business activities on the
basis of functional organisational structure. In this type of organisational structure employees
with similar skills and job role are combined together order to perform business task. All
employees will perform their work as per their functional role. Functional organisation
structure will assist SB company to successfully manage activities of employees and
determine the project is performing business task in correct direction. This type of
organisational structure is very supportive in taking quick decision as well as communicating
with employees. It has been determined that respective company how to deal with issues
which affect performance and productivity of the business. The major issues that is faced by
company is related to increase in job loss, lack of Management, low quality of product etc.
There are different measures that can be company in order to resolve issues of respective
company which include providing motivation to employees, hiring a capable employee for
managing business activities (Okereke, 2020). It is crucial SB company to follow different
rules and regulation that is developed by united State for conducting business activities
smoothly. Government play a significant role successful business task as provide policies to
business according to which should be done. There are several stakeholders which will have
impact on programme management. Stakeholders consist of owners SB company and WN
organisation, employees customers, clients suppliers and so on. All of the stakeholders have
impact on developing high quality product which is able to meet with the requirements
customer and client. Through this respective company will be able to develop high brand
value in market as well as gain competitive advantage over other Rival companies.
Programme Control –

Programme control can be describe as the process or approaches that is used by business in
order to control the activities of business as well as accomplish desired goals. It is essential
for SB organisation to identify and analyse different types of programme control method as
this will support in managing transformation of business its process. Programme control
methods will support in analysing the problem of respective company and determining
solution related to business issues. Different programme control methods are critically
evaluated below in order to select the most suitable method for respective company.
Cybernetic control – This is considered as the most common type of control method and this
control method is significant in determining output of the programme. Through this it will be
very easy for respective company to control program activities. It is very crucial for SB
company to have desired outputs form the project as this will support in meeting with the
desired goals. Cybernetic control is very effective programme control method as this helps in
controlling the output of the project as well as attain output that match which the standard of
the project. Drawback of this method is it completely focus on the output of the project and
does not consider other element of the programme that can have significant impact on goals
accomplishment.
Go/ No-go control – This programme control method includes testing of products as this will
support in making sure that preconditions are met. It is crucial for respective organisation to
test its products and services as this will help in determining the quality of products. Through
this programme control SB organisation will be able to test the effectiveness of its products
as future go for the rest of the process (Nwagwu, 2020). This will also help in taking correct
measure for all those products which precondition does not match with the requirement of
business standards. This is very useful method of programme control but it will includes
some limitation such as it is very complex process to test the products of business. It is very
difficult for respective company to consider this method for testing whole products of
organisation.
For SB company cybernetic control method will be more useful as this will support on
gaining desired outcome of the project. Through this method respective company will be able
to offering high quality product to its customers and clients. This approach will lead to
creation of plan as well as setting milestone of the project. SB company will needs to set high
standards of the business outputs and cybernetic control method will assist in developing
products which is able to meet with the standards of business (Noeleen and et. al., 2020).

Through this respective company will milestone are the key deliverable of the project.
Manufacturing of the products is based on the needs and wants of customers. This will aid in
attaining desired output and accomplishing set objective.
Contracting and Supplier Management
SB company is planning to build a new Software centre of excellence that will
consolidate all expertise in one locations. It is essential for organisation to identify and
evaluate different method of procuring, supplier selection as well as contracting with
consultancy. This will support in developing effective contact for creating centre of
excellence. It is crucial for this organisation to identify option regarding procuring, selection
of suppliers as well as contracting with consultancy. This will assist in taking better decision
for develop effective centre of excellence and attaining desired goals. SB company will be
able to take correct decision on building design, financing, construction as well as location
on which building will be develop. Different options that needs to be consider by business is
describe below.
Procuring – There are different methods that will support in developing and creating centre of
excellence. Options of procuring for this company includes tradition method, joint venture,
management contracting or private financing imitative.
Tradition method – In this consultant is responsible for designing building as well as
managing all task of construction. Contractor is only responsible for taking care of building
activities.
Management contracting - Consultant role in this is to design the building where as
contractor is responsible for conducting management activities. In this type of procuring
option specialized contractor are hired that will perform task of building.
Joint venture – In this option of procuring all parties are responsible to share function and
task with each other in a mutual understanding environment.
Selection of suppliers – There are two major option for SB company in order to select
suppliers for development of centre of excellence (Okereke, 2020). Respective company can
either chose supplier directly on their own or let vendor tender to select suppliers. Both of
these are effective option and along with this it contain advantages and disadvantages. If

company choose suppliers directly then it will be able to select more trust worthy suppliers at
lower cost also. But It will be very time consuming process for organisation. SB company
may not have appropriate knowledge to select the best suppliers for performing project task.
Where if respective organisation let vendor tender to select the supplier then they will be able
to find better supplier in less time as they have more knowledge about this. The drawback of
choosing vendors of supplier selection can be very cost consuming to business as vendor can
charge higher price also.
Contracting the consultancy – It is crucial for SB organisation to select effective and efficient
consultancy as they will provide better and correct advance to business for creation of centre
of excellence. Consultancy will assist organisation is taking correct action for developing
centre as well as completion of project on required time. There are various ways through
which respective company can contract with consultancy. SB company can contract through
the option of internet as most of the consultancy companies has provided its information on
internet. This will be less time and cost consuming method for contracting with consultancy.
Disadvantage of this option is that it may be fraud consultancy company as there are many
consultancy firm on internet which are fraud (Noeleen and et. al., 2020). Second option to
contact with consultancy includes third party meeting. In this, respective company will
directly meet with the consultancy which is suggested by other trust worthy person. But this
option will include more time of SB company in order to contract with consultancy. Another
issues that could be faced by company for contracting with suppliers is disputes and conflicts
There are high chances of conflicts regarding suppliers management and it is essential for SB
company manage and resolve these disputes in order to successfully perform business task.
.CONCLUSION
From the above report it can be concluded that it is very important for organisation
project and program in effective and efficient manner. There are different practices such as
development of business case through which vision and wants of the organisation can be
successfully attain. It is essential for organization to identify its scope and deliverables this
will support in setting strategic plan and also assist in developing schedule of the process.
This helps in pricing the risk effective performance of the business. Different program control
methods that are supportive in controlling programme activities is Wallace developing
organisation. Apart from this it is crucial for organisation to determine the different options

of contracting and supply management. This will help in selecting the most suitable contract
for conducting business and its activities.
.PART B
Compare the advantages and disadvantages of two Project/programme Management
Frameworks/Techniques
There are different project management frameworks that is significant in order to
successfully and effectively deal with the issues of project management practices in
significant manner. It is essential for respective company to successfully and effectively
project management practices in order to successfully and effectively conducting business
practices. Advantages and disadvantage of project/ programme management frameworks is
mention below -
PRINCE 2 model – This is significant model that is helpful for providing guidance and
direction to project manager so that each and every activity of the project is successfully and
timely completed. PRINCE 2 model is consider as the process based approach for project
management by providing an easily tailored and scalable methods with the motive of
managing different types of project. Advantages and disadvantage of PRINCE 2 model are -
 Advantages – PRINCE 2 model is very effective and flexible which can be
incorporated in any type of project. This model offers better level of communication
between stakeholders or other members that are associated with the project. PRINCE
2 model focuses more on output and provided for continuous improvement that lead
to progress of the project as well as result are guaranteed.
 Disadvantage – This model includes excessive of documentation that is very long and
length process which directly lead to impact over performance of the project.
PRINCE 2 model includes loads of documentation and project manager have to
manage these documentation at each and every level. This model includes lack of
involvement of senior management that lead to slow down the project process.
Waterfall model - This model is consider as sequential model which is divided software
development into pre defined phases. In waterfall model each and every must be completed