Report: Managing a Successful Business Project - Ensoft Case Study

This report provides a comprehensive analysis of managing a successful business project, using Ensoft, a UK-based software firm, as a case study. The report begins with a definition of the project and a problem statement, followed by a literature review exploring the impact of digital technology on business operations. It outlines the project strategy, objectives, deliverables, and scope, including performance, cost, and time objectives. An implementation plan, work breakdown structure, and Gantt chart are included to illustrate the project's timeline and processes. The research also incorporates a small-scale research process, data analysis using effective tools and techniques, and concludes with recommendations and a reflection on the research process. The report evaluates the importance of project management and research quality, and reflects on project outcomes on decision making and development of initial project on the organization.

Managing a Successful
Business Project

Table of Contents
PART 1............................................................................................................................................1
Definition....................................................................................................................................1
Problem Statement......................................................................................................................1
Project Strategy...........................................................................................................................2
Project Objectives.......................................................................................................................2
Performance, Cost, and Time Objectives...............................................................................3
Deliverables.................................................................................................................................3
Project Scope Statement..............................................................................................................4
Success Criteria...........................................................................................................................4
Project Assumptions....................................................................................................................4
Implementation Plan........................................................................................................................5
Work Breakdown Structure.........................................................................................................5
Schedule (Gantt Chart)................................................................................................................6
Project Processes..............................................................................................................................6
Communication Plan Managing a Successful Business Project.................................................7
Part 2................................................................................................................................................8
Small-scale research process.......................................................................................................8
PART 3............................................................................................................................................9
Proper data analysis using effective tools and techniques .........................................................9
RECOMMENDATION............................................................................................................19
Reflection..................................................................................................................................19
M3 Evaluation of research tools and techniques that are been taken in for accuracy and
authenticity to support and justify the recommendations.........................................................21
M4 Evaluation of importance of project management and quality of research meet to support
better learning and performance................................................................................................21
D2 Evaluate and reflect project outcome on decision making and development of initial
project on the organisation........................................................................................................22
CONCLUSION..............................................................................................................................22
REFERENCES..............................................................................................................................23

PART 1
Definition
Intro to sections
The advancement of technology and adoption of the latest technology will help firm to
gain a good control over various business operations that will help in better revenue generation.
Effective planning of operations supports better growth and development of an enterprise and
aids in significant rise in its clients and stakeholder’s satisfaction level. For research report, we
have taken Ensoft as cited organization. It is a UK based software firm working in IT and digital
sector. Research will include effective assessment of impact of technology on business
operations of organization and a management plan will be presented including work break down
structure and Gantt chart (Parra-Cabrera and etal., 2018). Other than this, a research will be
presented that will help in better growth and development of digital technology functions on
project aim and objectives. Proper analysis will be conducted and based on it, appropriate
recommendations will be given. Also, a reflective account will be presented on valuation of
undertaking research process and objectives.
Literature review
This is an imperative perspective that empowers to decide the diverse sort of research that are
completed by different specialists. It is sufficiently useful to create top to bottom learning about
the examination subject.
As indicated by Sako, (2012) there are distinctive kind of business exercises that are to be
done inside lodgings. In this specific situation, it incorporates getting ready necessity of clients.
According to Simmons, Palmer and Truong, (2013) distinct individuals have assorted
arrangement of inclination and it is critical for the firm to comprehend them and convey benefits
in like manner. Further, it requires to have distinctive offices like culinary specialist, workers,
secretary, and so forth who need to cooperate towards shared objective.
Davidson and Vaast, (2010) expressed that there are numerous progressions that has
occurred in connection with innovation. It requires the inn to comprehend the advantages that
they get when new innovation is utilized. It is being recognized that there are sure arrangement
of issues that are distinguished in which usage of innovation ends up troublesome. In this
specific circumstance, one of the primary issue is connected with arranging the cost that will be
brought about. Further, there are sure arrangement of aptitudes and abilities that every one of the

laborer have (Obeidat and Abu-Shanab, 2010). Whenever new or refreshed innovation is
executed, at that point it is essential that workers are furnished with legitimate preparing so they
will have the capacity to build up their aptitudes and abilities.
There are numerous kind of business exercises that are performed inside lodgings in which there
are changes and enhancements that are made so brilliant administrations can be conveyed to
benefit clients (Andriole, 2012). At the point when there are change that are made by the
business with the goal that they can comprehend the necessity of clients and convey them
benefits according to their need and prerequisites. What's more, it is additionally distinguished
that every one of the representatives are not ready to modify with the progressions promptly thus
it required to have sound communication from the side of administration so every one of the
specialists can alter with the progressions adequately and productively.
P1 Problem Statement
Impact of digital technology is growing at a fast speed with changing environment and
companies in order to be successful need to incorporate modern technological changes (Sargent,
2018). Ensoft, being a software development company of UK, is trying to evolve with changes
in external environment but is facing a lot of issues and problems which are restraining it to
incorporate recent technological developments (Charlesworth, 2018). However, current changes
and evolving aspect of digitalization is forcing company to improve ir working through use of
digital business solutions. Thus, report will incorporate managing a business of Ensoft using
newer technology in form of digitalization.
Ensoft, being a software development company majorly serves US vendors that are
needed to bring in newer reforms in technology so as to enhance its operations (Collins and
Halverson, 2018). impact of digital technology will ease ir operations and aids in business
performance as new techniques will be easy and quick to perform. This aspect of new reform
will provide a clear description of various strategies of Ensoft which is required to be fulfilled
using digital technology so as to achieve competitive advantage and serve customers in an
efficient manner (Parra-Cabrera and etal., 2018).

Project Strategy
The project strategy involves various key points which Ensoft needs to check so as to
implement new technology based on digitization in an appropriate manner.
 It is essential to understand effect of digital technology on Ensoft and its working as well
as its importance in achieving goals in an efficient manner (Charlesworth, 2018).
 Ensoft needs to undertake various strategical research in order to plan and implement
best strategy for organization.
 Company needs to examine trends and development that have impacted Ensoft last year
so as to implement new digital technology that will enhance its overall performance
meeting customer expectations in a better way.
 Company being a software development needs to undertake views from its customers and
check its competitor’s strategies in order to implement digital technology in an effective
manner (Collins and Halverson, 2018).
Another strategy which Ensoft needs to design is its infrastructure availability which will meet
demands in a better way (Parra-Cabrera and etal., 2018).
Project Objectives
In order to successfully implement the digital technology, Ensoft needs to design a clear
and concise statement of vision and mission (Brenner and Herrmann, 2018). After the statement
the vital task is to define the goals and objectives of the company. Ensoft needs to call a board
meeting for taking consideration from all stakeholders so as to implement the new project in an
efficient manner. Thus, approval of stakeholders is essential as they are the vital part in
accomplishing objectives of the software company (Collins and Halverson, 2018).
To achieve the project objectives, Ensoft needs to hire quality mangers and employees
which will aid in achieving targets using digital technology (Collins and Halverson, 2018). The
impact of digital technology will help mangers and employees in interconnecting with their
customers through use of social media and internet which will built stronger relationships. Such
technology will provide concrete feedback to software development team so as to correct any
deviations and plan and produce in a better way (Dasgupta and Kothari, 2018).

Performance, Cost, and Time Objectives
The effective project management plan will involve the better planning of various
operations that are been taken in consideration by the firm. This will help in better planning and
handling of business operations. The better and effective research plan will help in suitable rise
in functionality and will support a good structural and operational effectiveness of operations.
This will help in the suitable growth and development of business operations and that will
support a good understanding and assessment of the influence laid by the digital technology on
the organizational functions (Charlesworth, 2018). The rise in the operational functionality will
help the firm to improve its market position and help cited digital enterprise to increase its
overall efficiency and effectiveness. Other than this, it will support firm to manage the different
operations like its performance, costing, and time constraints that will be considered by business
organization.
Performance: the research process will help the firm to gain a good control over the operations
that will help in suitable and significant growth in the performance of business enterprise using
digital technology. The increase in performance will help the firm to meet the requirements of its
clients and stake holders and gain a better sustainability in market.
Cost: Costing or Budget management is also a very crucial and vital aspect of en enterprise that
helps it to perform or execute its business operations in much significant and effective way. A
good utilization of digital technology will help in better financial management of company and
handling of other resources that are been optimized by a business firm. Also, it will help in
suitable management of organizations performance (Parra-Cabrera and etal., 2018).
Time objectives: Time plays a very deep impact on business operations of a business
organization. The fulfillment of allotted project or business operations will help in the better
handling of the functionalities of cited business organization. This will help in the suitable rise in
overall satisfaction level off clients and stake holders in an enterprise and support the firm to
deliver the outputs on a given time range to maintain its effectiveness.
Deliverables
Expressing the purpose or outcome in a tangible or intangible form (i.e product or
service)

The major purpose of this research project is to have a good sustainability and
development of knowledge about influence of digital technology on various functions of an
enterprise. On execution of research process, various tangible and non tangible outcomes will be
taken in consideration that will help in better handling of a wide range of business operations.
The tangible outcomes will include high quality product and services that will help enterprise to
improve its revenue generation and gain a good position in market. non tangible benefits will
involve rise in productivity and profitability and executing business function in a stipulated
time frame.
Project Scope Statement
Describe what is included in the project and what work is excluded.
The research project will involve better handling of good range of business operations
that will help in improving its efficiency and effectiveness in a better way. While on other hand,
at external level, project will include utilization of better technology and gain a sustainability in
market. Or than this, it will help cited business organization to provide its customers with high
quality of business products that will help in suitable rise in effectiveness of business operations
of Ensoft in market (Charlesworth, 2018).
Success Criteria
Describe how you will measure success of the project.
The success criteria of this research project will be basically on two level. On primary
level gaining of proper knowledge and developing of understanding related to impact of digital
technologies on functionality of a business organization. On secondary level, adoption of proper
measures and recommendations that are been opted on basis of research process will increase
core competencies and functionality of a business activates of Ensoft.
Project Assumptions
Following are the assumptions made in developing the project plan:
A wide range of project assumption measures will be taken in consideration by researcher
or data investigator will help firm to have a better control over business activities that are been
followed by business organization. The proper assumption will include precise estimation of risk
factors, cost requirements, market conditions and ongoing trends in market (Brenner and
Herrmann, 2018).

Implementation Plan
Intro to implementation plan
The implementation plan of business operations will help in better handling of different
business operations that supports a good management. This project plan will help the firm to
analyze impact of digital technologies on various business activities that are been performed by
Ensoft. This implementation plan will help in developing of better understanding and insight by
data investigator on a wide variety of operations and measures that are been taken in
consideration by cited enterprise. Other than this, the effective planning will help the firm to
increase its overall efficiency and provide the customers with high quality products and services
(Sargent, 2018).
Work Breakdown Structure
Project Schedule and timeframes -
Include reference to WBS document or include an image of it.
WBS Task Name Duration Start Finish Predecessors Cost
1 Identifying title of
project 2 days Mon 3/24/18 Fri 3/26/18 £0.00
2 Making problem
statement 4 days Mon 2/26/18 Thu 3/1/18 1 £250.00
3 Setting deadlines to
allocate resources 11 days Fri 3/2/18 Fri 3/16/18 2 £150.00
4 Literature review 5 days Fri 3/2/18 Thu 3/8/18 1,2 £500.00
5 Choosing techniques
for investigation 4 days Mon 3/19/18 Thu 3/22/18 3 £100.00
6 Cost calculation 5 days Fri 3/9/18 Thu 3/15/18 4 £300.00

7 Data Interpretation
and analysis 7 days Fri 3/23/18 Mon 4/2/18 5 £475.00
8 Evaluating results
and findings 4 days Fri 3/23/18 Wed 3/28/18 4,5 £100.00
9
Presenting
conclusion and
recommendations
5 days Fri 3/16/18 Thu 3/22/18 6 £100.00
10 Documenting results 2 days Tue 4/3/18 Wed 4/4/18 7 £25.00
11 Submission of report 2.5 days Tue 4/3/18 Thu 4/5/18 6,7 £0.00
Schedule (Gantt Chart)
Include the Project schedule.
Activites wee
k 1
wee
k 2
wee
k 3
wee
k 4
wee
k 5
wee
k 6
wee
k 7
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k 8
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9
wee
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Identifying title
of project
Making
problem
statement
Setting
deadlines to
allocate
resources

Literature
review
Choosing
techniques for
investigation
Cost
calculation
Data
Interpretation
and analysis
Evaluating
results and
findings
Presenting
conclusion and
recommendatio
ns
Documenting
results
Submission of
report

Project Processes
Intro to processes.
The project process will involve the range of actions that will be taken in consideration
that will help in effective rise in a wide range of operations. It includes various different
functions that helps in suitable rise in operational efficiency of business operations and will look
after the maintaining of a varied operation followed by trade entity (Collins and Halverson,
2018). Other than this, it will help in better evaluation of actions that are been followed in project
and will help in suitable increase of functional capability of firm. For the effective research
project, the quantitative research methodology will be followed including the usage of
questionnaire survey that will help in gaining a good idea about the impact of digital technology
on various business operations of Ensoft with the sampling size of 15 respondents. It will help in
better handling of functionalities associated with organization.
Communication Plan Managing a Successful Business Project
A communication plan is the effective description of various operations and the outcomes
that are been followed by an enterprise to have a policy driven approach and will help the firm to
increase the effectiveness and knowledge. These approach will help the firm to gain a good
control over a range of operations. Besides this, the better communication with stake holders will
help the firm to perform different sort of business actions that will help in suitable rise in
efficiency of an enterprise (Dasgupta and Kothari, 2018.).

The effective communication plan will involve the better passing through of steps that are
been followed by an organization in research process and transmission of different information
which are vital and crucial for firm through different medium such as emails, calls, reports,
presentation etc. The associated stake holders of firms will give the feedback or outlook on the
ongoing research process through this communication channel. These approach will support in
improving the efficiency of cited enterprise.
M1. Project management plan analysis
The effective project management plan will help in better handling of wide range of
operations that will help in better monitoring and controlling of the various measures that will be
taken in consideration for better management of a business project. The effective work break
down structure that is been developed and the better planning of operations using Gantt chart
will help researcher or data investigator to keep a close check on different operations that are
been developed for better execution of business functionalities. Besides this, it will help in
suitable rise in customer satisfaction level.

Part 2
Small-scale research process
For the small scale research process at Ensoft, the researcher will use quantitative
approach of Questionnaire that will help in the better handling of business operations. This will
help investigator to get a better insight of a wide range of business operations that will lay a very
deep and significant impact on the business operations. Besides this, it will help in effective
meeting of wide range of business operations in order to gain a good knowledge about the range
of practices that are been followed by an enterprise (Pinto, 2015). Apart from this, the
questionnaire approach will help in fulfilling the needs and demands of stake holders and clients
or customers of a business organisation. This approach supports a better revenue generation and
handling of business operations in a better way. Besides this, the research methods that are been
implemented in firm will support the rise in operational capabilities of Ensoft and will help the
organisation to adopt innovative methods and practices, improving its functionality in a very
sustainable manner.
The small scale research process that will be followed by the cited enterprise is as
follows:
 Research philosophy: The research process is deeply based on wide variety of
philosophies that help in better determining of the operations and functions related to
investigation. This research project will involve the philosophy of positivism that will
include the qualitative assessment of the gathered data (Kerzner and Kerzner, 2017).
 Research approach: For examine the influence of digital platforms in order to bring
innovation and growth within the small business enterprise scholar has implemented
deductive research approach.
 Research Design: It involves the blue print of the research process that help researcher to
have a better idea about the different sort of measures that he is required to follow. For
the current research project, the exploratory formate of research design is been taken in
thought process (Vaioleti, 2016.).
 Research technique: The qualitative research methodology will be followed including
the usage of questionnaire survey that will help in gaining a good idea about the impact
of digital technology on various business operations of Ensoft.

 Data collection: Data collection is very vital for the research process. For the current
project the primary form of data will be collected for the analysis purpose (Taylor,
Bogdan and DeVault, 2015.).
 Sampling : Sampling size for the research project will be of 15 respondents that will
involve the employee's working at Ensoft.
M2 Evaluation of accuracy and reliability of different research methods.
From the above assessment of different research methodologies that are been
implemented by researcher, will help in better assessment of the business project and identify the
influence of digital technologies on wide range of business operations will lay a significant
impact on wide range of business actions that are been performed by organisation. The research
philosophy of positivism that is been implemented by firm will help the researcher to perform a
good qualitative research method. The development of efficient questionnaire covering majority
of factors related to usage of digital technology, that lays a good impact on business operations
in a much effective and better way. This questionnaire will help data investigator to gain a good
idea of different influencing elements that can affect the actions or functionality of a business
organisation. Thus, the qualitative assessment approach will help in suitable rise in productivity
and revenue generation of company by effectively managing the finance, human resources etc.
D1 Reflection on Project management plan
From the Project management plan that is been developed above, it can be said that the
effective planning and management of activities is very vital for better management of business
operations that are been followed at Ensoft. The better researching and analysis of wide range of
research project operation's that are been followed in a business firm will help in effective
assessment of its requirements and gain a good control over different operations that will impact
the overall operations and its planning. The qualitative research method involving development
of a questionnaire will impact the business operations and thus, will help in easy identification of
different elements that impact the business actions at Ensoft.
PART 3
Proper data analysis using effective tools and techniques
Analysis of Data using appropriate tools

QUESTIONNAIRE
Q. 1 Do the organisation effectively uses digital technology?
 Yes
 No
Q. 2 What are the diiferent types of technologies used at Ensoft?
 Wireless fidelity (Wi-fi)
 LAN Cables
 NFC communications
 All the above
Q. 3 Do you find use of these digital technologies beneficial for the organisation?
 Yes
 No
Q. 4 Do these technologies involve all the departments of Ensoft?
 Yes
 No
Q. 5 Do you feel usage of digital technologies effectively, impact customer satisfaction of
firm?
 Yes
 No
Q. 6 How often are these technologies been used in a business organisation?
 On regular basis
 Have occasional usage
 According the requirement
Q. 7 Have the utilization of Digital technology by Ensoft has improved the productivity and
profitability of cited enterprise?
 Yes
 No
 Not much
Q. 8 Which approach of digital technology you think, must be used by firm in future to
improve its performance?
 Usage of Mobile technology

 implementation of ERP module
 Interdepartmental live chat
 All the above
Triangulation analysis -
Answer Questionnaire
one(qualitative)
Questionnaire two
(quantitative)
Questionnaire three
(qualitative)
Do the organisation
effectively uses
digital technology?
Theme 2: Different
types of technologies
that are been used in
the cited business
firm.
Do you find use of
these digital
technologies
beneficial for the
organisation?
Frequency 40 30 20
Percentage 20% 15% 10%
Cumulative 20% 35% 45%
The triangulation of the information above, demonstrate that over each of the three polls the
perspectives seemed, by all accounts, to be sufficiently close the same. The appropriate
responses of Ensoft representatives and Ensoft clients demonstrated that 45% of them felt that an
expansion in portable innovation use has vigorously affected their usage of certain advanced
innovation.
The table beneath is triangulation investigation between every one of the three surveys, with
respect to how the utilization of Ensoft self administration stands have added to the advantages
of Ensoft tasks and whether the new advanced touch screen self administration booths simple to
utilize
Data analysis
Theme 1: Usage of digital technology by organisation?
Do the organisation effectively uses digital technology? Frequency

Yes 11
No 4
Interpretation: From the Questionnaire survey that is been presented above, it can be said that
out of 15 respondents that have participated in research process, 11 respondents believe that
Ensoft is using various digital technologies effectively in the business organisation. On the other
hand, only for individual responded in negative as they think that the firm is not effectively using
the digital technologies that are been implemented in sited business firm. From the above
analysis, this can be said that the software firm is effectively using the digital technologies that
are been available to it.
Theme 2: Different types of technologies that are been used in the cited business firm.
What are the different types of technologies used at Ensoft? Frequency
Wireless fidelity (Wi-fi) 7
yes No
0
2
4
6
8
10
12
Frequency

LAN Cables 4
NFC communications 2
All the above 1
Interpretation: From the above discussed questionnaire, it is been found that out of 15
individuals that haver participated in research analysis process at Ensoft, More than half i.e.
about seven respondents said that the organisation uses Wireless fidelity or wi-fi technology as
the major tool while, four individuals feel that company uses LAN cables in organisation. Two
individual favoured the usage of NFC communication while only one said that company uses all
the digital technology methods and tools. From this analysis, it can be concluded that Ensoft uses
the wi-fi technology with more effectiveness.
Theme 3: Effectiveness or benefit of digital technology for the business firm.
Do you find use of these digital technologies beneficial for the Frequency
Wireless fidelity (Wi-fi)
LAN Cables
NFC communications
All the above

organisation?
Yes 12
No 3
Interpretation: From the above discussed questionnaire, out of 15 respondents, 12 individual
feels that the utilization of digital technology has been very beneficial for the organisation while
only three individuals thinks that the usage of digital technology is of not much benefit for the
organisation. Thus, this can be stated from the research analysis of the organisation that using the
latest technological measures and tool kits are of great benefit for software organisation, Ensoft.
Theme 4: Involvement of different departments of the business organisation in the
utilization of digital technology at Ensoft.
Do these technologies involve all the departments of Ensoft? Frequency
Yes No
0
2
4
6
8
10
12
14
12
3
Frequency

Yes 14
No 1
Interpretation: On the basis of the questionnaire discussed above, out of 15 respondents, 14
individual says that all department participates in usage of digital technologies while only one
individual denied the statement. On the basis of above assessment it can be said that majority of
respondents agrees to the point that Ensoft involves all its functional units in effective utilisation
of digital technologies that are been implemented, for good performance of company.
Theme 5: Impact of usage of digital techniques and tool kits on satisfaction level of
customer base of Ensoft.
Do you feel usage of digital technologies effectively, impact customer
satisfaction of firm?
Frequency
Yes 10
Yes
No

No 5
Interpretation: From the questionnaire addressed above, out of 15 respondent at Ensoft, about
10 individuals agreed to the fact that usage of digital technology has a positive impact on the
customer satisfaction level while five respondents denied that fact that digitalisation of business
operations have benefited the customer’s contentment level. On the basis of the analysis, it can
be said that effective utilization of digital framework in the execution of the business operations
by Ensoft has helped in increasing customer satisfaction level towards the firm.
Theme 6: Frequency of usage of different technologies by Ensoft for business operations.
How often are these technologies been used in a business organisation? Frequency
On regular basis 11
Have occasional usage 3
According the requirement 1
Yes
No
0 2 4 6 8 10 12
Frequency

Interpretation: From the above discussed questionnaire, this is been observed that out of 15
individuals participating in the research process, 11 agrees that Ensoft uses this digital techniques
on a regular basis to execute its business operations while three individual believes that these
technologies find an occasional usage in cited enterprise. Only one individual agrees to the fact
that these technologies are been utilized as per the requirements of its stake holders and clients.
Thus, it can be said that the cited enterprise uses the digitalization approach on regular intervals
to carry out the operations in a much effective manner.
Theme 7: Effect of utilisation of digital technologies on overall operations and profit
generation of the digital technology.
Have the utilization of Digital technology by Ensoft has improved the
productivity and profitability of cited enterprise?
Frequency
Yes 12
No 2
On regular basis
Have occasional usage
According the requirement

Not much 1
Interpretation: On the basis of questionnaire discussed above, it is been found that out of 15
individuals at Ensoft, 12 believe to the fact that utilization of digital technologies have improved
the productivity and revenue generation of the cited firm while only two individual disagrees
with the fact. On the other hand, one individual respondent stated that the digitalisation has not
affected the enterprise to larger extent. Thus, this can be said that effective usage of these tools
and techniques have positive impact on the operational capacity of organisation.
Theme 8: Latest approaches to be used by firm to improve their performance in the future.
Which approach of digital technology you think, must be used by firm
in future to improve its performance?
Frequency
Usage of Mobile technology 6
Implementation of ERP module 4
Yes No Not much
0
2
4
6
8
10
12
14
12
2
1
Frequency

Interdepartmental live chat 3
All the above 2
Interpretation: Thus from the above assessment of the questionnaire, it is been found that out of
15 respondents at Ensoft, Six individuals feel that company must use a mobile technology for
better functioning in market while Four individuals are in favour of implementing an ERP
module within the organisation. On the other hand, Three respondents have favoured the usage
of live chat on departmental basis while Two people think that all the measures would be
appropriate for the software firm to increase its business efficiencies in near future.
Result of analysis:
From the above data analysis, it can be said that Ensoft have effectively used the digital
technologies that have used the better handling of business operations. Other than from the
analysis it is been found that there are certain improvement factors that will have to be taken in
Usage of Mobile technology
implementation of ERP module
Interdepartmental live chat
All the above

consideration by the cited software firm to sustain the better handling of business actions and
have a better sustainability in the future.
RECOMMENDATION
From the above data analysis the effective handling of the operations will be taken in the
considerations that will help in the better handling of wide range of business operations and help
in significant rise in operations. As the data analysis project help us to gain a good knowledge of
influence laid by digital technology will lay a very deep impact on the overall growth and
development of the business organisation that will help the organisation. Some major
recommendation measures that can be taken in consideration by Ensoft is as follows:
 Effective implementation of digital technology on all the level and departments of the
organisation that will help in better rise in productivity and profitability of cited
enterprise.
 Using the innovative measures like mobile application, live chat or video conferencing,
embedding the ERP module and interactive website that will help the organisation to gain
a good control over the operations and have a sustainability in the future.
 Giving proper training to the work force or employee's at the enterprise that will help in
suitable rise in functionality and efficiency of the business organisation in firm. It will
also help in improving the market position of the cited business organisation (Flick,
2015).
 Ensuring the proper utilization of different technologies and implementing then with
preciseness in the organisation that will help in better revenue generation and handling
the business operations with effective integrity and skills.
Reflection
From the above research project, it can be said that the better management of business
operations will help the organisation to grow and develop effectively and thus involve the better
utilization of a range of business operations. From the project it can be said that the digital
technologies and operations lay a very deep and significant impact on the organisational
functions of organisations that will help in better management of revenue generation and meeting
the needs and demands of stake holders and the clients of the organisation. Besides this, the rise
in organisation's efficiency will help the organisation to have a better sustainability and handle

the business operations that will help in the better management of the functional requirements of
the organisation. Other than this, it will help the company to have a good support for a better
growth and development in market.
The identified measures were effective as it helps in better management of operations that
help in better management of operations that support the rise in effective handling of enterprise
functions that will help the cited software firm that will include the increase in operational
efficiency and meeting the effectiveness of the operations of the firm. The innovative products
and services will help the firm to gain a good relation over the business operations of firm and
develop a better plan to coordinate the different business operations in the organisation.
Other than this, on the basis of project, I have also gained a better opportunity to improve
my business operations and meet the operational quality of different business operations that are
been followed by the organisation. I have improved my analytical and research skills by
rectifying the various issues that I faced while handling the operations. Other than this, the
project research process helped me to develop a better knowledge and insight about the variety
of measures that are been followed to identify the influence of digital technology on Ensoft.
Competency How I developed in this area What I need to do
Analytical skill With the help of extensive
research
Assess the various sources to
conduct better research
Research skills Improve d the researching
skills
Assess ad analysed the various
sources to conduct better
research
Strategic thinking Developed a better plan Used various techniques and
approaches supporting
strategic thinking
Project Planning By developing a work break
down structure and gannt
chart.
Learned to develop a WBS and
gantt chart.
Communication skills Had an interaction with
employee's and other people.
Learn to initiate the
communication process.

Report writing Learned the format Researched the format of
report writing
Negotiation Communication skills helped
in it
Better communication and
interaction with differtent
people.
Team building Project planning Usage of Gantt Chart and
WBS.
Delegation Communication skills helped
in it
Better communication and
Budget planning Project planning Usage of Gantt Chart and
WBS.
Risk assessment Assessment of risk factors
sand detailed project.
Detailed research process.
Progress monitoring Usage of WBS and Gantt
Chart.
Utilization of gantt chart
M3 Evaluation of research tools and techniques that are been taken in for accuracy and
authenticity to support and justify the recommendations.
The usage of qualitative assessment tools of questionnaire was very beneficial for better
handling of business operations that will help in effective assessment of business operations and
research methods that are been followed by cited business firm. This approach help in suitable
rise in effectiveness of organisation and adoption of measures suggested in recommendation. On
the basis of this research process, Ensoft can implement digital technology measures in all
departments of organisation. Apart from this, it will increase company's susceptibility to adopt
innovative measures to provide better services to their customers improving efficiency level of
employee's and enterprise.

M4 Evaluation of importance of project management and quality of research meet to support
better learning and performance.
The effective project management and quality research is necessary as it will help in
development of better insight of firm about the influence played by digital technology on
business operations or actions of Ensoft. This helps in improving the productivity and gaining a
good knowledge about the recommendatory measures that are to be taken in consideration by
organisation for better growth and development and have a sustainability.
D2 Evaluate and reflect project outcome on decision making and development of initial project
on the organisation.
On the basis of project outcome gained from research process, it can be said that these
factors and methodologies that are been followed by Ensoft, plays a very good impact on its
business operations. This will support a better development of planning and decision making that
will help in suitable rise in operational efficiency of organisation. Besides this, on the initial
stage, it will help in better project development and increasing the effectiveness of functionalities
that are been followed by business organisation.
CONCLUSION
Thus, it can be concluded that digital technology plays a very deep and crucial impact on
business operations of the Ensoft. The research have included the effective assessment of the
impact of technology on business operations of the organization and a management plan will be
presented including the work break down structure and Gantt chart. Other than this, the research
presented will help in better growth and development of digital technology functions on the
project aims and objectives. Proper analysis will be conducted and based on it, appropriate
recommendations will be given. Also, a reflective account is been presented on the valuation of
undertaking research process and objectives.

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