Project Report and Learning Contract: PPDI5039 Case Study Analysis

This assignment presents a comprehensive project report and learning contract for the PPDI5039 module, focusing on a case study of the Monet Holiday Park. The project encompasses two main tasks: a learning contract outlining the student's objectives, skills development, and a detailed project plan; and a project report that includes a literature review of relevant business management theories and models, an analysis of the Monet Holiday Park business, and a discussion of project implementation, including a Gantt chart for project scheduling. The learning contract emphasizes the development of leadership, communication, and time management skills. The report also details the application of socio-technical approaches, sustainable development strategies, and the use of web-based property management systems. The student references various academic sources and appendices including figures to support the analysis and project planning. The assignment aims to demonstrate the student's ability to apply theoretical knowledge to a practical business scenario, focusing on project management, business analysis, and strategic planning within the context of a holiday park.

TASK1
Learning Contract Level 5 Project
Section 1: Student and course details
Name: JULIET AMA QUARTEY
Tutor: ADEBAYO ATANDA
Project/Placement name: Case Study
Section 2: Focus
Aim/Problem Statement
Learning contract, according to Aiken et’al (1985), is simply a document drawn up by the
student in consultation with an instructor specifying what and how the student will learn in a
given period of time. The primary aim in the use of learning contracts is to encourage individualized
learning by tailoring the educational experience to the objectives of individual students. The
National Health Service (NHS, Birmingham) calls it learning agreement and states that it clearly
explains the responsibilities of all those involved (the student and instructor) in the learning process
before it takes place. It clarifies expectations on all sides and helps to ensure commitment from the
signatories towards achieving the learning objectives.
Over the ten weeks, this case study will require the completion of a new business setup and
management of the business.
Although i possess leadership qualities, good communication skills and effective time management
skills, the objectives of my learning contract will enhance other skills as well.
To achieve the objective in my learning contract, I will be using various theories, weekly logs and
other vital information needs to measure the success and achievements of my aims.
This learning contract will enhance my future career in the business management organisations as a
project manager
I will take advantage of information from my tutors and seminars to enhance my skills.
Furthermore, I will develop more confidence in team work, conflict management and good
leadership qualities to manage conflicts when the need arises.
I will also develop good interpersonal skills to help me to work as a part of a group by applying my
skills to achieve good business management outcomes.
This learning contract will help me to improve on my management skills.

3. Justification
My skills are important in this project and, I have the following skills.
1. Leadership skills: my leadership skills a not only show that I have good interpersonal
skills; they also show that I have the ability to co-ordinate, motivate and shape a
team.
2. Communication skills: Good communication skills are essential in order to deliver
and receive information quickly and accurately.
3. Time Management: time management allows you to accomplish more in a shorter
period of time.
4. Decision making skills: my ability to make a quick, yet good decision is very
important given the limited time we have to execute the project.
These skills are essential in both my time as a student and after studies.
Methods
I have chosen case study as my pathway. The reason for choosing case study is that:
1) It reconstructs an existing scenario or history for analysis
2) It allows a researcher to investigate a subject or topic in more details
3) It provides detailed (rich qualitative) information, thereby allowing a researcher to
investigate in more details.
4) Case studies provide insight for further studies. Impractical (or unethical) investigations can
be done with a case study.
Learning Outcomes
As a result of this project I am able to:
1. Build a portfolio of evidence using a range of methodologies and activities (log
books; critical incident diaries; employer or supervisor feedback).
2. Identify and articulate the development of work related skills mapped to
evidence drawn from either the project or placement.
3. Demonstrate knowledge and understanding of the background and context
relative to the chosen project or placement opportunity.
4. Evaluate the effectiveness of preparation and planning undertaken prior to the
placement or project implementation.

Section 5: Timetable
Ten weeks are allocated from the beginning to the end of the project.
A Gantt chart showing the progress and status of the project is herein attached.
Task
Mode Task Name Duration Start Finish Predecessors
Auto
Schedule
d
Performing Project
Requests 2 days Mon
4/1/19 Tue 4/2/19
Auto
Schedule
d
Project Initiation 5 days Wed
4/3/19 Tue 4/9/19 1
Auto
Schedule
d
Project Launch 6 days Wed
4/10/19
Wed
4/17/19 2
Auto
Schedule
d
Determining the
Objectives 8 days Thu
4/18/19
Mon
4/29/19 3
Auto
Schedule
d
Going for Quality
Deliverables 12 days Tue
4/30/19
Wed
5/15/19 4
Auto
Schedule
d
Making the
performances 6 days Thu
5/16/19
Thu
5/23/19 5
Auto
Schedule
d
Project
Performance 4 days Fri 5/24/19 Wed
5/29/19 6
Auto
Schedule
d
Project Closing 2 days Thu
5/30/19 Fri 5/31/19 7
Figure 1: “Estimated Gantt Chart for the current project”

(Source: Created by Author)
Section 6: Evidence of accomplishment
By the end of this project I will produce a portfolio containing:
The learning contract and associated appendices
Project report
Supporting evidence (log books, critical incident diaries, and employer and/or Tutor
feedback)
Section 7: References
Aiken, J.H., Koplow, D. A., Lerman,G.L.and Ogilvy,J.P. (1985), The learning contract in legal
education, 44 Md. L. Rev. 1047. Available at:
http://digitalcommons.law.umaryland.edu/mlr/vol44/iss4/4. Accessed 18/03/2019.
Camilleri, E., 2016. Project success: critical factors and behaviours. Routledge.
Destinations, E., Giverny, T., information., T., 2019, T., Alps, W., & Zermatt, t. et al. (2019). Top tips
for visiting Monet's Garden at Giverny. Retrieved from
https://www.holidaystoeurope.com.au/home/european-destinations/france/879-top-tips-for-
visiting-monets-garden-at-giverny

Elevation networks (2016) why leadership skills are important in the workplace. Available online
at: http://www.elevationnetworks.org/why-leadership-skills-are-important/.
Accessed 18/03/2019
Fotiadis, A.K. and Sigala, M., 2015. Developing a framework for designing an Events Management
Training Simulation (EMTS). Journal of Hospitality, Leisure, Sport & Tourism Education, 16, pp.59-71.
Karelse, M., 2017. Dynamic coastal management.
Kossmann, M., 2016. Requirements management: How to ensure you achieve what you need from
your projects. Routledge.
Mason, P., 2015. Tourism impacts, planning and management. Routledge.
Mcleod, S.(2014), Case study method. Available online at:
https://www.simplypsychology.org/case-study.html. Accessed 18/03/2019.
Neal, J. and Harpham, A., 2017. The spirit of project management. Routledge.
NHS(n.d) Health and social care foundation degree Learning agreement. Available online at:
https://www.nhsemployers.org/-/media/Employers/Documents/SiteCollectionDocume
nts/learning-agreement.pdf?
la=en&hash=46C3F6A112D2E2EEF7A04C80CE991062783C8F22. Accessed
18/03/2019
O'Donovan, G., 2017. Making Organizational Change Stick: How to create a culture of partnership
between Project and Change Management. Routledge.
Pikkemaat, B. and Peters, M., 2016. Open innovation: a chance for the innovation management of
tourism destinations?. In Open Tourism (pp. 153-169). Springer, Berlin, Heidelberg.

Section 8: List of appendices to this learning contract
Figure 1: “Tips to visit Monet’s garden”
(Source: Destinations et al., 2019)
Figure 2: “Facts about Monet Holiday Park”
(Source: Destinations et al., 2019)

What is a Learning Contract/Agreement/Plan?
It is a formal document that defines what is expected from you while working on the
work based project. The learning contract sets out the parameters for the task that
you are expected to undertake so as to meet the assessment criteria (learning
outcomes). You would need to focus on the elements given in the above proforma
for learning and delineate the details in the learning contract/plan and focus on the
following key generic components:
 What are you going to learn?
 How are you going to learn it?
 What objectives are you going to set?
 What are the target date(s) for each activity and completion?
 How are you going to know that you have learned and achieved the set
objectives?
 What evidence are you going to generate to prove that you have learned it?
This is your responsibility to tailor the above learning contract to the case study. You
are required to explicityly articulate what objectives you are going to set, what
activities would be undertaken, which sources of information or data need to be
collected to ensure that the learning outcomes are achieved. You would need to
discuss and seek guidelines from Tutors/supervisors. You would need to agree
/negotiate the learning contract with your Tutor/supervisor, include the signed copy
of the learning contract in final submission and submit it along with the portfolio. It is
to ensure that transparent, feasible and verifiable set of activities are established in
the learning contract which enables you to meet the learning outcomes of the
Module and achieves the assessment criteria.
Signed: Tutor/Supervisor
Signed: Student
Date:
(Insert ethics form as well)

TASK2
Project Report Level 5 Project
1. Context/Background
The Monet is a holiday park with a garden and house that is situated at Giverny. It is
a small village situated outside Vernon. This is about one hour drive from the city of Paris.
Over t6he Seine, lies the place Vernon and comprises of various river cruise boats. This is
helpful to spare a complete day for visiting the Giverny. This is a short excursion from the
river cruise and this is a great opportunity.
The business manager of the Monet Holiday Park, has needed to consider important
responsibility to manage various administrative activities for the business of the park. He is
also expected to assist the marketing program. Further, the business also intends to
perform various analysis for finding the ways through which the holiday park can cut various
costs.
In the following study, a literature review is conducted with various theories and
models. Next, the project phases are discussed along with different skills that are
developed. Then, the actions to be taken and not to be taken are included here. Further,
project learning is demonstrated here.

2. Literature Review (models and theories)
For managing the business system of Monet Holiday Park, a web based property
management system should be deployed. This is helpful to control the campsite on any
device comprising of Online connection. Neal and Harpham (2017) states that this business
model should be flexible. Further, O'Donovan (2017) argues that this should be tailored to
suit the business model of the holiday park. According to Camilleri (2016), it must be flexible
and robust booking engine. This must comprise of live availability and easy for the guests for
paying online and booking. This should also include the tactical pricing and tools of yield
management. Then, there should be enquiry and quote management. Karelse (2017)
explains that the management tools must be helpful to manage the check-outs and check-
ins and clean the schedules. It must involve the housekeeping reports and unit ready lists.
Further, there must be simple view arrivals, daily occupancies and departures. Then there is
channel manager. This must be linked to the most popular type of travel sites with the help
of growing networks. Moreover, the calendars on the sites must be upgraded in an
automatic manner. This should also remove the risk of double bookings. Besides, the
business analysis must comprise of the booking values through the unit and unit types. This
must also comprise of the year-on-year summary along with reconciliations forecasts and
reports.
Here, the socio-technical approach must be considered. This must consider the
Monet Holiday Park along with environment, technical system and social system. It has been
interacting among themselves and needed to be balanced suitably for smart functioning of
the park. Here, the theory should be focusing on maximizing effective positive impacts. This
must also minimize or totally eradicate the poor effects. To perform that impact monitoring
and mechanisms of evaluation is required to be set up. This involves the determination of
various performance indicators. The business of Monet would emerge from a carefully
implemented and design strategy. This should be documented for contributing to give rise
the earning of foreign exchanges as per Pikkemaat and Peters (2016). They should also
develop income and employment and stimulate domestic consumption. This has been
bringing about the cultural and social development of various host communities. It is shown
by Mason (2015) that developing and smaller nations are specialized for the experience of
tourism for greater growth of the economy as compared to the nations that devoid of the
tourism industry. Here, Kossmann (2016) current statistical and financial methods assure
that the contribution of tourism at national economies is easily and precisely measurable.
This can be used as an indicator to analyse the effects and impacts of the growth of tourism.

Here, the approach has been significantly eliminating and decreasing the adverse effects of
the growth of tourism and setting the basis for various benefits of enjoyment in long-terms.
In the present case, sustainable development has been translating the vital categories of
special considerations. Besides, conserving the natural resources and environment along
with biodiversity and conservation is the living tradition and natural heritage. Further, the
theory to design sustainable tourism has done under cooperative impact by the local
communities, business and states.
3. Project Phases
It can be said that at the beginning of the project, the quantity of planning and activities
needed has been overwhelming. Here, there are various dozens and high amount of
activities that are required to be finished at the proper time and at the proper sequence.
Distinguishing the efforts of project management to various phases can provide the efforts
to structure and simplify that to manageable and logical steps. The steps include the
following.
 Initiation
 Planning
 Execution
 Control and Monitoring
 Closure
4. Skills Developed
The various skills include the following
 Financial management
 Marketing
 Negotiation and communication
 Leadership
 Project management and planning
 Time management and delegation
 Networking
 Problem solving
5. Your actions taken/not taken
The various activities to be taken include the following
 Creating register
 Log problems
 Assigning activities
 Monitoring progress
 Analysing effects

 Approving resolutions
 Proper closures
The various actions that must not be performed involve the following.
 Not involving any corporate issue
 Improper management of the issues with the team member
 Assuring that the risks are lesser
 Issues with communication
 Controlling the expectations
6. Project Learning
It is learnt that human resources are the greatest resource of Monet Holiday Park.
The study is helpful to learn the leading and motivating. Besides, marketing, finance,
strategy, accounting and operations are also understood from here. Apart from this, the
primary aspects, of different business operations that include quality assurances, product
development and analysis, capacity planning is also helpful here. The ways in which Monet
Holiday Park can compete and develop a competitive advantage is also learnt. Further,
these different business practices indicating the difference between failure and success are
also understood from the project.