Business Psychology Report: Skills for Effective Business Performance

This report delves into the realm of business psychology, examining individual and interpersonal abilities critical for effective performance in a business context. It begins with an introduction to business psychology, defining its scope and importance in enhancing workplace dynamics. The report then evaluates various psychological approaches, including biological and behavioral perspectives, providing a foundation for understanding human behavior in organizations. The core of the report comprises three reflective journal pro-formas, each focusing on a key skill: negotiation, written communication, and teamwork. These pro-formas explore the importance of each skill, self-assessment of competence, and potential for future application. The report concludes with a summary action plan, outlining strengths, weaknesses, and areas for improvement, demonstrating a commitment to self-learning and professional development. This comprehensive analysis provides insights into the practical application of psychological principles in business settings, offering valuable knowledge for students and professionals alike.

BUSINESS
PSYCHOLOGY

TABLE OF CONTENTS

INTRODUCTION
Business psychology is the scrutiny and pattern which helps in rising the working life and
harvester the perceptive of science of human action with the aim of attaining effectiveness and
sustainability in the performance of both the individual and organisation. It is an applied science
which helps in investigating about developing effectiveness and efficiency among the people and
organisations (Riggio, 2017). It uses scientific research which is the method to study people or at
workplace in order to better line up their competitive needs. Its aim is to create flourishing,
bearing and beneficial relation among people and groups. Moreover, it mixes the qualitative and
quantitative acting and also consider both the types of evidence equally authorized. This report is
demonstrating the understanding of the scope of individual and interpersonal ability which are
required in order to business effectively. Moreover, reflective personal report is made in order to
engage the self learning and activities on the module. In addition to this, a summary action plan
is made in order to depict the strengths and weaknesses in order to determine the suitable areas
for the improvement.
MAIN BODY
Brief Evaluation of the Psychological Approaches
This capacity reflect about the study of human behaviour and its related processes which
is quite complex. The difficulty in order to study human behaviour is increased because of the
various causes which are involved in it (Strike, Michel and Kammerlander, 2018). This action
can happen because of many factors independently or jointly and the lack of abilities and
competence arise major problem. Moreover, the psychological articulation are quite tangled and
also have certain boundary because of the subject which is understudy and influenced by
different factors. Various approaches which helps in studying the human behaviour are
mentioned as under: Biological Approach: This approach describes that the manlike are nothing but only a
biological composition and treat them as a physical terms which looks at the inner
physiologic structures. By considering the social and psychological process it is also
derived form the biological process (Davidsson, 2016). This factor helps in enhancing
and developing the skills as it consider genes and heredity. This study influences the

effects of behaviours, consequences of various environs of brain, influences the
speculation and also alter the states of consciousness by showing the results.
 Behavioural Approach: This approach put stress on the function of the biological science
stimuli in order to evaluate the way by which people act. As per this, observable
behaviour becomes more subjective portion of psychology. This approaching does not
give value to the cognitive state and subjective mental states (Haugtvedt, Herr and
Kardes, 2018). This approach is used in order to increase the various skills as it
influences the behaviour of an individual. In addition to this, it is observable behaviour
and its relationship with situational conditions which is the main point of focus to study.
As behaviourism has many different variants but all share common involvement in
acquisition and use explanations which is based on the discernible events.
Reflective Journal Pro-forma 1
What is the core skill to develop?
In this reflective pro-forma Negotiation skills are taken which is used in order to negotiate or
bargain from employees. This skill is used as a desirable asset for job description but this
ability requires the collection of both the interpersonal and communication skills which is
helpful in order to get desired result. The aim of this ability is used in order to avoid the
conflicts and arguments as it helps in achieving the desired ground. It is used by people
achieve best and desirable outcome for each and every situation.
Why did I select this skill to reflect on? Why is this core skill important for your development
(personal and professional)? (use relevant theories and concepts from psychology and
business to support your answer)
These skills are used as the academic and professional as it is essential for an individual to
show their thought and approving of their supervisor and the tutor concerned with the adoption
of different approaches (Fuller and et. al., 2016). The reason behind choosing this skill is to
reflect my statement is I accept that an individual should be aware about the negotiation skills
as it is required for both the academic purpose as well as in their professional life.
Furthermore, this skill is used to keep the view point in an appropriate manner and also
considering the factual information and explanations as a back up plan.
Reflect on your current competence regarding this skill. How did you assess your

competence? (use your self-assessment findings, feedback from peers and your tutor, plus
your own reflections on your thoughts, feelings and behaviours to answer this question)
As per my negotiation skills I do believe that I should enhance my skills abilities which are
concerned with the negotiation. Additionally, I am about to fig out the importance of
personality attribute which are needed by an individual. I feel that there is a broad scope in
order to improve this skill as it is important in order to negotiate for achieving the long term
success for an individual and also helps in organisational deals in the context of time, price,
resources and many more. Moreover, it is important for collaboration and team work as in
order to carry out effective team work it is important to have negotiation skills (Gloss and et.
al., 2017). It ability is to take decisions in a participative manner and providing value to views
and opinions of everyone as it involve the great asset for the effective negotiation.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
According to me, there is a gap or deviation between how I consider my skill and how others
judge me. By considering the score of bargaining skills test, there are many important features
such as personality factors and magistrate and many more which need to be consider while
developing or enhancing the competence. Furthermore, by considering the justice of others for
my skill, I get moderate rating from my peers which quietly matches my view point of my skill
with others.
How might this skill help me in the future?
Negotiation skill is helpful for me on the future basis in my academic and professional career.
For example, it allows me to provide better deals with stakeholders or investors in order to
quote a improved costing as it helps me in raising my success factor or scope at my workplace.
Additionally, by considering the academic and professional it is helpful for me to develop
healthy relationship with others which helps in contributing a better portfolio in order to help
me in ceasing better and befitting opportunities for the future purpose.
Reflective Journal Pro-forma 2
What is the core skill to develop?

The midpoint skill which should be taken in order to develop this pro-forma is the written
communication as this skill is used in qualify the significance and essential message to the
employees in the written form. This skill is considered as the imperative skill which is useful
for both the academic and professional purpose in order to transfer out the improvement of the
personality (Keith and et. al., 2016). Through its help, the performance of the staff can be
improvement by properly conveying the goals and objectives. This skill is implemented with
the concession of mails, memorandum, business organization reports and letters.
Why did I select this skill to reflect on? Why is this core skill important for your
development (personal and professional)? (use relevant theories and concepts from
psychology and business to support your answer)
It is determined that not every individual is comfy in interacting through the oral medium of
communicating and this factor gives the rise of written communication. This skill is used for
the professional purpose in order to convey the critical information form one individual to
another within the whole business premise. By the considering the written communication
skill, it is determined that it is an important skills which is concerned with the business as it
helps in communicating with number of people at a time. I choose this skill in order to reflect
my suggestions and ideas as it helps me to express my views in a clear manner (Wolniak and
Grebski, 2018). This skill is concerned as the most professional skill apart form the oral
communication.
Reflect on your current competence regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your tutor, plus
your own reflections on your thoughts, feelings and behaviours to answer this question)
This skill is essential for me in as it always helps me in putting my idea in front of everyone in
a clear and synchronic manner. I always practice about my written communicating academic
term because I believe that it is an important aspect for the personal and professional
improvement for the longer period of time. By considering my view point, I am competent
enough in this skill as I make use of figure of instrument in order to deliver important data to
people. Here, I strive to make sure that I do not perpetrate any grammatical, writing system or
any kind of error for readers as they can face trouble while perceiving the message.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?

I used to take feedback or suggestions based on my work and it is taken from by seniors, peers
and many more. In this context, I am extremely qualified in cursive communication and can
possess all the important requirements of written format. I have the necessitate skill by which I
can easily convey with many people through different ways such as emails, memos, reports
and many more. In addition to this, my supervisors and my tutor also convey the proper
structure in order to communicate in an effective manner.
How might this skill help me in the future?
For the future purpose, this skill is helpful for me in order to develop my academic and
professional skills. In this context, it would help in making projects and assignments and its
aim is to communicate relevant information to the staff or higher authorities of the company.
Reflective Journal Pro-forma 3
What is the core skill to develop?
This reflective pro-forma describe the core skill of team working. This ability is helpful for a
single person in order to carry out the group activities and tasks of individuals which helps in
developing the coordination and cooperation among the team members. It is an important skill
as it helps a person to perform its activities in an effective way (Dahlstrom and Nygaard,
2016). With the help of this ability, a single person can easily heighten their public
presentation in an effective manner or in an specific period of time.
Why did I select this skill to reflect on? Why is this core skill important for your
development (personal and professional)? (use relevant theories and concepts from
psychology and business to support your answer)
With the purpose of academic and professional, a person need to undergo the various types of
situations and these conditions act as a challenge for individuals. In team working this
constraint is important and helps in developing the communication among the team members.
Effectiveness in team is important because it helps in increasing the productivity of team and
employees does not get hesitate in order to delegate their work (Stout-Rostron, 2018). This
ability is essential in order to complete task in a particular time period of time as it helps the
personnel in order to implement the projects in an effectual and efficient manner as per the

requirement of tutor.
Reflect on your current competence regarding this skill. How did you assess your
competence? (use your self-assessment findings, feedback from peers and your tutor, plus
your own reflections on your thoughts, feelings and behaviours to answer this question)
My current ability in this relation is team working is not effective as I am lack in this skill and
not able to work in a team. This happen because, I am quite hesitate in order to show my view
point or perspective in front of another. I fail to react at the same time of my question raised by
team associate and also fails in order to prove that certain suggestion is correct as per my
knowledge. Despite of this, I fail to work with comfortableness and ease with other people.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
In order to identify the contradictions, I always consider the view point and opinion of other
person which is concerned with my skills and traits. I am that type of person who cannot work
in group as I prefer one-on-one working. Moreover, I carry all the essential skills which are
required in order to carry out the task in a group yet my prime choice is to execute my
performance individually. By considering the opinions and suggestions of my seniors, I am
capable to work in a team but do not take any kind of inaugural to work in a cooperative way
(Hewstone, 2017). Therefore, it is a match between the thought process of mine others team
working power.
How might this skill help me in the future?
This skill is helpful for me in future in order to encounter number of chances in which I have
to work in a team in which employees have different set of suggestions and sentiment. At
some point, team working skill help in developing and setting cooperation and coordination
with others in order to completing the task within the specific course of time.
Summary Action Plan
By considering the strengths, it is determined that I am good in presenting my perspective
and view points with the way of in writing communication. In terms of weaknesses, it is
determined that I am lack in negotiation and team working skills. In order to improve these key

areas, an action plan is developed which depicts the various actions which would taken in order
to enhance my skills (De Mascia, 2016). The strengths and weaknesses are discussed as under:
Strengths Weaknesses
 Effective and efficient written
communication skill which is helpful in
order to convey important collection in
an appropriate manner and also helps in
clarifying the goals and targets.
 Ineffective negotiation skills which can
become threat as I cannot negotiate
about my work and task.
 Ineffective team working skills which
can become barrier for me in my
success pathway as I does not work in a
team and cannot take any initiative
from my own.
Action plan
Development
Area
Specific Measurable Attainable Relevant Timely
Negotiation
Skills
In order to
increase my
abilities and
competence
concerning my
suggestions
and persuasion
my approach.
Feedback form
others are used
by me as a
tool and
approach in
order to
measure and
make
improvements
in my skill.
In order to
develop this
skill, I need to
go through
which the
training
sessions which
helps in
contributing
the in the
development
of this skill.
This action
need to be
Training
programme is
important in
order to
improve my
skills as this
would allow
me to enhance
and develop
my
personality.
In order to
improve this
skill I need
only 1 month.

realistic
because there
are various
workshops in
order to
improvise the
negotiation
skills.
Team working
Skills
To develop
my relations
and comfort
level in order
to work in a
team.
Performance
standards are
used by me in
order to
measure and
used as tool to
assess the
improvement.
I need to get
involve and
take
participate in
more team
working
projects which
should be
quite realistic
in order to
improve this
skill. For this,
I need to go
through with
many
activities in
order to
enhance my
comfort level.
Working with
many people
continuously
help me in
order to
enhance my
skills and
abilities and
openness in
team as well
which would
help me in
order to get
more attributes
which are
required as an
effective team
member.
In order to
develop this
skill, it would
take
approximately
6 months.

CONCLUSION
From the preceding information it is concluded that psychology is important in order to
understand the mind of others and also helps in understanding their view point or perspective as
it is helpful for both the people and organisation. It is an applied science which is used in order to
understand the things in an appropriate manner. Moreover, in this report it is described that
reflective personal development report which is used in order to define and describe the skills,
explore the skills in order to provide evidence through self assessment and also contradict the
skills and attributes which is relevant for the future career.