Business Psychology: Reflective Journal and Skills Development Report

This report delves into the realm of business psychology, examining its role in enhancing working life through the understanding of human behavior. The report includes a reflective journal exploring the development of core skills. The first skill examined is negotiation, with a self-assessment of current competence and an action plan for improvement. The second skill is public speaking, addressing current limitations and strategies for future development. The third skill analyzed is teamwork, focusing on areas for improvement and strategies to enhance collaboration. The report highlights the importance of these skills for personal and professional growth within an organizational context, emphasizing the significance of business psychology approaches in achieving sustainable performance and motivating employees.

Business Psychology

Table of Contents
INTRODUCTION...........................................................................................................................1
REFLECTIVE JOURNAL..............................................................................................................2
ACTION PLAN...............................................................................................................................7
REFERENCES................................................................................................................................9

INTRODUCTION
Business psychology refers as the practices of enhancing working life. This includes the
combination of understanding science of human behaviour through the world experiences
regarding effective and efficient performance (Wolniak and Grebski, 2018). It is essential that
organisation is focusing on developing and improving working life of employees so that they are
able to contribute maximum skills and potential for conducting business task. Business
psychology is significant for attaining sustainable performance for both employees as well as
company. This helps company to conduct business task in such a manner that it will lead to
enhancing personal and professional life of employees. It assists in motivating staff members to
perform organisational task and activities in correct and accurate manner. Business psychology is
consider as the combination of science and arts that is helpful in implementing business different
task and activities in that will lead to successfully attain desired goals and objective of
organisation. There are various business psychological approaches that are significant in
enhancing organisational task as well as motivating employees to conduct business task in more
effective manner. These approaches will provide guidance of company performing business
activities in order to attain desired goals of organisation. Different types of business psychology
is mention below in detail –
 Biological approach – This approach is significant in determining the information and
knowledge that is basic on living cells as well as organic systems. This psychological
approach includes brain scanning technologies that are commonly used in psychological
research. This types of approaches includes that study of chemical influences on the
nervous system along with the brain or behaviour relationships.
 Subjective approach – Subjective approach includes ideas, thought process, feelings as
well as experiences of individual. This type of factor will lead to have major impact on
performance as well as capabilities of business for conducting business task (Islam,
2020). This psychological approach includes employees feels, attitude, perception,
opinion that impact over the decision making process. This will directly influence the
activities and the performance that in conduct by employees with in the organisation.
Subjective approach focuses on the personal values as well as thinking of individual for
the growth and development of personal and professional.
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 Behavioural approach – Behavioural approach can be define as the approached or way
which significantly focus on the activity of an individual. This type of psychological
approach is critical for deciding and investigating the conduct of an individual. It has
been broke down that the conduct of an individual activities play vital function in
learning exercises of employee and effect on ability to upgrade new and various
aptitudes. This will prompt have influence over the advancement of various factors
explicitly to preparing a person to direct assignment in required way. The conduct of an
individual has diverse effect on various circumstances. Behavioural approach emphasis
around various factors how condition and other outside improvements influence the
psychological condition of an individual.
REFLECTIVE JOURNAL
What is the core skill to develop?
Negotiation skills can be describe as the capabilities to reach a compromise or deal which is
beneficial for both parties. It is essential for an employees to have negotiation skills that help
in successfully attaining desired goal. This skill play crucial role in settling differences
(Roetzel, 2019). Through this skill a person is able to reach to an agreement as well as avoid
argument and disputes. I have analysed that I need to develop negotiation skill in order to
increase my performance and arrive at agreement which is correct and accurate as per the
requirements.
Why did I select this skill to reflect on? Why is this core skill important for your
development (personal and professional)?
I have selected negotiation skills as it is needed to conduct day to day business activities. In
sales department negotiation skill is very crucial as it helps in successfully carry out business
task as well a convening customers. I have determined that negotiation skill is beneficial for
both personal and professional development. By enhancing negotiation skill I will be able to
increase sales of business as well as attain targets on right time. Through this skill I will be
able to satisfy the requirements of customers as well as meet with the expectation of
company.
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Reflect on your current competence regarding this skill. How did you assess your
competence?
My current competencies of negotiation skill includes better understanding of the basic nature
of negotiation as well as developing tactics to employ in various negotiation situations. As per
the feedback of my supervisor I have analysed that I am not able to correctly analyse and
determine the situation for implementing negotiation strategy. I needs to work on developing
negotiation skill for deal success. By determining the situation I will be able to correctly
implement negotiation strategy that will lead to resolve problems. My supervisor has
suggested me to listen as much as possible as this will help in determining the needs of other
party.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
As per the analysis of my above feedback I have analyse that there is no disagreement
between the feedback given by my supervisor and my own experiences. I have determined
that my negotiation skill is lacking because I am not listening to the requirements of other
party and it lead to failure in reaching to agreements. I have understanding and knowledge
about basic of negotiation process as well as strategies of negotiation. I need to pay more
attention By analysing other party requirements and understanding the needs of customers I
will be able to successfully employ negotiation strategy in correct time that assist in attaining
desired goals.
How might this skill help me in the future?
Negotiations skills are very essential for successfully conducting business task as well as
attaining set objectives. These skills will help in attaining personal as well as professional
objectives. Through effective negotiation skill I will be able to enhance my relationship with
company as well as potential customers. Negotiation skill will have positive impact on my
overall performance and capabilities.
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REFLECTIVE JOURNAL
What is the core skill to develop?
I need to develop public speaking skill as this is very important and useful skills for
communicating message and idea to large number of people (Schultz and Schultz, 2020).
Public speaking skill can be describe as the capability of a person to correctly convey
thoughts through oral communication in such a manner that other person understand the
message correctly.
Why did I select this skill to reflect on? Why is this core skill important for your
development (personal and professional)?
I have selected public speaking skill as the skill for development because this skill will assist
me in enhancing my performance as well as conducting task in more effective manner. Public
speaking skill is considered to be important as it will help in enhancing career as well as
improve leadership qualities. I have determined that I needs to increase my public speaking
skills so that I can easily communicate and convey message to large number of people at same
time. Through this skill I will be able to share my ideas and information to in various events
and conferences in order to build credibility.
Reflect on your current competence regarding this skill. How did you assess your
competence?
I have critical thinking skills which is significant in sharing correct and effective ideas in
public speaking. I get very fear to stage and get nervous while communicating with large
number of people at the same time. My co worker has given my feedback that I needs to
increase my communication skill for enhancing public speaking skills. As per my co worker I
am not able to communicate properly or lacking in public speaking skill because my
communication skills are weak. In order to enhance public speaking skill I needs to work on
my oral communication capabilities.
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Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
There are some contradictions form the my above analysis and the feedback given by co
worker. I have identified that my fear an nervousness is the main reason due to which I am not
able to communicate properly while public speaking. I critical analysis skills are very strong
which is significant for improving my public speaking skills as well as sharing effective ideas
with others. According to the feedback of my co worker it has been analysed that my
communication skills are not very strong and lead to lack of public speaking capabilities.
How might this skill help me in the future?
Public speaking skill will be very helpful for my personal and professional growth and
development. I have analysed that by enhancing public speaking skills I will be able to
present my ideas in more creative and innovative manner. This skill will be significant for
enhancing my presentation style. Development of public skill will assist me in improving my
vocal tone, body language and facial expression while communicating with large number of
people.
REFLECTIVE JOURNAL
What is the core skill to develop?
Team working is another core skill that needs to be developed in order to enhance my
capabilities and performance. I have determine the team working skill is one of the crucial
skill that is required while working in an organisation (Strike, Michel and Kammerlander,
2018). Team work skill refer as the capability and potential of a person to conduct task and
activities in correct manner while working with in the group of people. I have analysed that
my team work skills are lacking and I needs to improve this skills so that I can conduct
required set of actions in correct manner.
Why did I select this skill to reflect on? Why is this core skill important for your
development (personal and professional)?
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I have selected team work skills because I have determined that my capabilities to work with
other is lacking. I am not able to fully contribute my skills and potential while conducting
business activities in a group or team. It is very important for a person to develop team work
skills as this skill will assist in improving potential of a person and increase the efficiency to
conduct task. Team working helps in learning new ways and ideas to carry out required task
or activities of business.
Reflect on your current competence regarding this skill. How did you assess your
competence?
I have analysed that I am trusting other team member as well as have faith in their ideas to
conduct task. I work according to the given task and able to use my full potential to
successfully conduct required set of team work. I am honest with other team member and
motivating or helping in order to increase their performance. My team leader has given my
feedback that I am not able to contribute ideas and communicate freely to other team member.
This is affecting my capabilities and potential for team work. In a team it is very important
that all team member putting their full capabilities and skills in order to attain one common
goals. I needs to be more open regarding my ideas and through for contributing in team work
more effectively. I should communicate more freely with other team members as it will help
in developing strong relationship with them as well as improving team work skills.
Can you identify any contradictions from your analysis above? For example, is there a
match between how you see yourself and how others see you, or not?
I do not identify any contradiction from my analysis as per the feedback of team leader. I
needs to enhance team work skills and potential in order to attain desired goals. By
communicating freely with other team members I will be able to easly share my ideas and
views regarding team task. This is significant for enhancing team working skills and
developing strong relationship with team.
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How might this skill help me in the future?
Team work skill will be very helpful for my future career and growth. Through effective and
strong team work skills I will be able to create relationship with other team members. Woking
in a team will assist me in learning new ways and approches to successfully conduct required
set of activities.
ACTION PLAN
It is crucial to develop effective action plan that is significant for successfully increase needs
skills as well as improving potential of a person. I have determined that action plan will help in
determining skills that needs to be developed along with the methods which needs to be consider
for developing different skills (Wasylyshyn, 2015). Action plan can be describe as the process
or procedure that will help individual for improving required skills and capabilities. Action plan
will assist in providing direction and guidance that will lead to successfully improve required
skill. Action plan in explain below –
 Developing objectives – This is the first step of action plan and in this phase I needs to
create objectives which will be significant for increasing potential and skills. I have
determined that I need to increase my overall performance in organisation and develop
strong image in company. My goal is to increase various skills that is significant for
enhancing various skills that is useful for developing performance within the company.
 Identifying strength and weakness – There are various skills that are helpful for me to
effectively conduct business task where as there are some skill which are lacking. I
consider time management and problem solving skills as my strength. These skills help
me in successfully performing required set of actions in effective manner. I have
determined that negotiation, public speaking and team work skill is lacking. Due to this
incapability my performance is affected and I am not able to conduct task in required
manner.
 Analysing methods – In this step I will analyse different methods and approaches that
are significant for increasing performance as well as improving capabilities. For
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developing negotiation skills I will take a short team course which will help in
understanding different aspect of negotiation as well as help in improving this skill. In
order to enhance public speaking skills I have used internet and online data. There are
various public speaking videos for improving this skill (Lefkowitz, 2017). I observe other
people while public speaking and practice more in order to increase public speaking skill.
For enhancing team work skills I have taken support for team leader. My team leader
provide instruction and guidance for increasing team working capabilities.
 Implementing plan – This is the last phase of action plan and in this step all task or
activities needs to be executed successfully. I need to correctly implement that action
plan in order to attain desired goals and objectives.
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REFERENCES
Books and Journals
Roetzel, P.G., 2019. Information overload in the information age: a review of the
literature from business administration, business psychology, and related disciplines with a
bibliometric approach and framework development. Business Research, 12(2), pp.479-522.
Schultz, D.P. and Schultz, S.E., 2020. Psychology and work today. Routledge.
Strike, V.M., Michel, A. and Kammerlander, N., 2018. Unpacking the black box of
family business advising: Insights from psychology. Family Business Review, 31(1), pp.80-124.
Wolniak, R. and Grebski, M.E., 2018. Innovativeness and creativity as factors in
workforce development–perspective of psychology. Zeszyty Naukowe. Organizacja i
Zarządzanie/Politechnika Śląska.
Islam, G., 2020. Psychology and business ethics: A multi-level research agenda. Journal
of Business Ethics, 165(1), pp.1-13.
Wasylyshyn, K.M., 2015. The trusted leadership advisor: Another view from the bridge
between business and psychology. Consulting Psychology Journal: Practice and
Research, 67(4), p.279.
Lefkowitz, J., 2017. Ethics and values in industrial-organizational psychology. Taylor &
Francis.
Harvey, C.P. and Allard, M., 2015. Understanding and managing diversity: Readings,
cases, and exercises. Pearson.
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