Reflective Essay: Business, COVID-19, and Learning Outcomes
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This reflective essay delves into several key aspects of the business world, starting with an analysis of the significant changes in the hospitality, travel, and leisure industries due to COVID-19, supported by statistical data. It then explores the importance of formative feedback in improving summative assessment outcomes, utilizing Gibbs' reflective cycle as a framework. The essay further examines the cultural and behavioral expectations of business and management degree holders, and the positive influence of peer-to-peer support and teamwork on the learning process. The author reflects on these topics, providing insights into their personal learning experiences and observations, drawing upon various sources to support the analysis. The essay concludes by highlighting the interconnectedness of these elements in shaping successful business practices and academic outcomes.
Reflective Essay
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Table of Contents
Introduction......................................................................................................................................2
Effects of COVID in the hospitality, travel, and leisure industry...................................................2
Reflective study on the importance of formative feedback in developing summative
assessment's outcome.......................................................................................................................3
Gibb’s reflective cycle.....................................................................................................................4
DESCRIPTION:.........................................................................................................................4
FEELINGS:................................................................................................................................4
EVALUATION:.........................................................................................................................4
ACTION PLAN:........................................................................................................................5
CONCLUSION:.........................................................................................................................5
DESCRIPTION:.........................................................................................................................5
The cultural and behavioral expectations of studying for a degree in business and
management.....................................................................................................................................5
Influence of peer-to-peer support and team working in the escalating learning process................6
Conclusion.......................................................................................................................................7
Reference:........................................................................................................................................8
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Introduction......................................................................................................................................2
Effects of COVID in the hospitality, travel, and leisure industry...................................................2
Reflective study on the importance of formative feedback in developing summative
assessment's outcome.......................................................................................................................3
Gibb’s reflective cycle.....................................................................................................................4
DESCRIPTION:.........................................................................................................................4
FEELINGS:................................................................................................................................4
EVALUATION:.........................................................................................................................4
ACTION PLAN:........................................................................................................................5
CONCLUSION:.........................................................................................................................5
DESCRIPTION:.........................................................................................................................5
The cultural and behavioral expectations of studying for a degree in business and
management.....................................................................................................................................5
Influence of peer-to-peer support and team working in the escalating learning process................6
Conclusion.......................................................................................................................................7
Reference:........................................................................................................................................8
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Introduction
The audience appreciates and grabs writing positively when it is authentic and provides
relevant information about a certain topic. A content illustrates the thought and experiences
of a writer that are improvised over time concerning the revealed subject. The reflective essay
lives say live the experiences of a writer’s life. He tries to draw a picture of how it evolved
and learning from the experience through writing. This essay will be based on the thoughts of
the writer about certain topics. The writer’s perspective will be highlighted here regarding
those distinctive topics. The topics include the remarkable change that has happened during
the COVID 19 in the hospitality industry that includes event planning, theme parks, etc, and
also the impact in the travel and leisure industry as well. Other subjects that are discussed
here include the benefits of formative feedback and the progress of summative assessment in
students because of it, the expectations of the business and management degree holder in the
future, and the better learning outcomes through a peer-to-peer connection.
Effects of COVID in the hospitality, travel, and leisure industry
Figure: Statistical Data of Tourism Industry in Denmark.
The graph represents the impacts of COVID on the travel, leisure, and hospitality business of
the stakeholders of the Danish Tourism Industry. As per the statistics, the percentage of
3 | P a g e
The audience appreciates and grabs writing positively when it is authentic and provides
relevant information about a certain topic. A content illustrates the thought and experiences
of a writer that are improvised over time concerning the revealed subject. The reflective essay
lives say live the experiences of a writer’s life. He tries to draw a picture of how it evolved
and learning from the experience through writing. This essay will be based on the thoughts of
the writer about certain topics. The writer’s perspective will be highlighted here regarding
those distinctive topics. The topics include the remarkable change that has happened during
the COVID 19 in the hospitality industry that includes event planning, theme parks, etc, and
also the impact in the travel and leisure industry as well. Other subjects that are discussed
here include the benefits of formative feedback and the progress of summative assessment in
students because of it, the expectations of the business and management degree holder in the
future, and the better learning outcomes through a peer-to-peer connection.
Effects of COVID in the hospitality, travel, and leisure industry
Figure: Statistical Data of Tourism Industry in Denmark.
The graph represents the impacts of COVID on the travel, leisure, and hospitality business of
the stakeholders of the Danish Tourism Industry. As per the statistics, the percentage of
3 | P a g e
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revenue loss is 88% up to 14th April 2020. It can be said from the bars that some businesses
had faced a 79% fall in getting visitors. Additionally, around 14% of companies were bound
to terminate a large number of workers because of the economic situation during coronavirus.
The hospitality industry generally includes facilities that can ease people’s lives. For
example, event management, clubs, local agencies, and many more. The chart hits the points
that demonstrate how the hospitality and tourism sectors affect the economic growth during
this pandemic. As stated by the UK Hospitality, about 5% of national GDP is contributed by
these industries as well as 10% of businesses are accounted in this country.
Major European countries, such as Belgium, France, Germany, Ireland, Italy, Spain, the
United States, and Australia, are the UK's key travel supply markets. The anticipated loss of
jobs will lower the demand for leisure travel, impacting tourism in the United Kingdom.
Several past crises have significantly affected inbound travel to the UK. In the previous
SARS pandemic in 2003, medium growth in income was reported, but it declined by 0.3
percent in 2007 at the commencement of the global financial crisis.
Reflective study on the importance of formative feedback in
developing summative assessment's outcome
Formative assessment is the conduction of a test with the tools that identify and assess how
misconceptions, challenges, and learning gaps are addressed along the route. Summative
evaluations are used to assess a student's learning, knowledge, abilities, or achievement at the
end of a course, or program.
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had faced a 79% fall in getting visitors. Additionally, around 14% of companies were bound
to terminate a large number of workers because of the economic situation during coronavirus.
The hospitality industry generally includes facilities that can ease people’s lives. For
example, event management, clubs, local agencies, and many more. The chart hits the points
that demonstrate how the hospitality and tourism sectors affect the economic growth during
this pandemic. As stated by the UK Hospitality, about 5% of national GDP is contributed by
these industries as well as 10% of businesses are accounted in this country.
Major European countries, such as Belgium, France, Germany, Ireland, Italy, Spain, the
United States, and Australia, are the UK's key travel supply markets. The anticipated loss of
jobs will lower the demand for leisure travel, impacting tourism in the United Kingdom.
Several past crises have significantly affected inbound travel to the UK. In the previous
SARS pandemic in 2003, medium growth in income was reported, but it declined by 0.3
percent in 2007 at the commencement of the global financial crisis.
Reflective study on the importance of formative feedback in
developing summative assessment's outcome
Formative assessment is the conduction of a test with the tools that identify and assess how
misconceptions, challenges, and learning gaps are addressed along the route. Summative
evaluations are used to assess a student's learning, knowledge, abilities, or achievement at the
end of a course, or program.
4 | P a g e
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Gibb’s reflective cycle
Figure: Gibbs Reflective Cycle.
Gibbs' reflective cycle begins with a description and includes perception, evaluation or
evaluation, analysis, conclusion, and plan of action. However, our nursing assignment
specialists have described every element of the Gibbs reflex cycle.
DESCRIPTION:
The description is the first step in Gibbs Reflection, which deals in detail with situations,
activities, and experiences. You can ask the following questions to better understand the
situation.
FEELINGS:
The main purpose of this step is simply to be aware of one's emotions. This step entails
emotional dialogues concerning the emotions evoked by the experience. This stage also
discusses a person's feelings regarding the circumstance or event.
EVALUATION:
This step consists of evaluating the Gibbs reflection model. Here, students have to assess
which methods work and which do not. You have to imagine and analyze how things were
when the incident happened, how others reacted at the time of the incident, etc.
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Figure: Gibbs Reflective Cycle.
Gibbs' reflective cycle begins with a description and includes perception, evaluation or
evaluation, analysis, conclusion, and plan of action. However, our nursing assignment
specialists have described every element of the Gibbs reflex cycle.
DESCRIPTION:
The description is the first step in Gibbs Reflection, which deals in detail with situations,
activities, and experiences. You can ask the following questions to better understand the
situation.
FEELINGS:
The main purpose of this step is simply to be aware of one's emotions. This step entails
emotional dialogues concerning the emotions evoked by the experience. This stage also
discusses a person's feelings regarding the circumstance or event.
EVALUATION:
This step consists of evaluating the Gibbs reflection model. Here, students have to assess
which methods work and which do not. You have to imagine and analyze how things were
when the incident happened, how others reacted at the time of the incident, etc.
5 | P a g e
ACTION PLAN:
This is an important step in Gibbs' thought cycle because it is mainly the learning step for the
future. It gives a great action plan for the future so that if a similar situation arises, the person
will be prepared. It automatically excludes the negative facts or mistakes from an event.
CONCLUSION:
The questions here reflect about a situation and how it can be handled in an easy way. The
conclusion from a certain situation can help an individual to be a better version of his own.
The cycle demonstrates that.
DESCRIPTION:
It determines what lessons have been learned from the situation, activity, or event. Based on
previous experience, you can perform well in a similar situation. You can also include the
positive and negative factors of the situation and then analyze them.
The cultural and behavioral expectations of studying for a degree
in business and management
Cultural expectations are necessary to consider because provide a clear explanation about the
performance of an individual and difference in perspective of individuals.
This is simply one method to conduct a business analysis, but it creates a unique
representation of seeing a person’s perspective and if they truly strive to work for a company.
One of the most enviable business degrees is BBA and it is the most accessible too which is
offered by many of the greatest universities in the whole world. It provides a great
opportunity for an MBA, so students choose this without any dilemma. It builds a personality
that can face the real world of business.
Companies are always on the lookout for new candidates that they can model for their
company CV. There is a bunch of career options open for BBA graduates that they can
explore, additionally it pays a wage that is above average. A survey was conducted in
Germany that tells the average wage of a Financial Analyst is 48,100 EUR per year. The
average salary of a personnel director is 44,900 EUR / year. There are other opportunities like
an accountant, operations manager, financial controller, and many more.
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This is an important step in Gibbs' thought cycle because it is mainly the learning step for the
future. It gives a great action plan for the future so that if a similar situation arises, the person
will be prepared. It automatically excludes the negative facts or mistakes from an event.
CONCLUSION:
The questions here reflect about a situation and how it can be handled in an easy way. The
conclusion from a certain situation can help an individual to be a better version of his own.
The cycle demonstrates that.
DESCRIPTION:
It determines what lessons have been learned from the situation, activity, or event. Based on
previous experience, you can perform well in a similar situation. You can also include the
positive and negative factors of the situation and then analyze them.
The cultural and behavioral expectations of studying for a degree
in business and management
Cultural expectations are necessary to consider because provide a clear explanation about the
performance of an individual and difference in perspective of individuals.
This is simply one method to conduct a business analysis, but it creates a unique
representation of seeing a person’s perspective and if they truly strive to work for a company.
One of the most enviable business degrees is BBA and it is the most accessible too which is
offered by many of the greatest universities in the whole world. It provides a great
opportunity for an MBA, so students choose this without any dilemma. It builds a personality
that can face the real world of business.
Companies are always on the lookout for new candidates that they can model for their
company CV. There is a bunch of career options open for BBA graduates that they can
explore, additionally it pays a wage that is above average. A survey was conducted in
Germany that tells the average wage of a Financial Analyst is 48,100 EUR per year. The
average salary of a personnel director is 44,900 EUR / year. There are other opportunities like
an accountant, operations manager, financial controller, and many more.
6 | P a g e
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Influence of peer-to-peer support and team working in the
escalating learning process
Sometimes coworkers can be a big help in solving difficult problems. Teamwork can create
an upgraded version of a project with bigger achievements. As per many surveys, it is proved
to be an effective technique and can have more learning outcomes by working as a team.
Peer-to-peer support can be referred to as working with fellow co-working by helping each
other in the same project. It establishes a strong connection between students and helps to
improve communication skills. Students who are supported by their peers can eventually
effectively enrich their skills and are confident that there is a potential support system around
them. On the contrary, students who provide support will have confidence in their knowledge
and abilities and develop their leadership skills. In some cases, students prefer to learn
through peers rather than through teachers.
On the other hand, teamwork is another productive process that helps to learn technology.
Teamwork depends on the active participation of each team member. Students can help each
other to cut down on complex tasks together, helping them learn effectively in the long run.
Teamwork can help students expand their skills and knowledge exponentially. New
technologies and skills can be acquired through other team members, ultimately benefiting all
students.
7 | P a g e
escalating learning process
Sometimes coworkers can be a big help in solving difficult problems. Teamwork can create
an upgraded version of a project with bigger achievements. As per many surveys, it is proved
to be an effective technique and can have more learning outcomes by working as a team.
Peer-to-peer support can be referred to as working with fellow co-working by helping each
other in the same project. It establishes a strong connection between students and helps to
improve communication skills. Students who are supported by their peers can eventually
effectively enrich their skills and are confident that there is a potential support system around
them. On the contrary, students who provide support will have confidence in their knowledge
and abilities and develop their leadership skills. In some cases, students prefer to learn
through peers rather than through teachers.
On the other hand, teamwork is another productive process that helps to learn technology.
Teamwork depends on the active participation of each team member. Students can help each
other to cut down on complex tasks together, helping them learn effectively in the long run.
Teamwork can help students expand their skills and knowledge exponentially. New
technologies and skills can be acquired through other team members, ultimately benefiting all
students.
7 | P a g e
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Conclusion
The writer always tries to reflect on his thoughts while describing a situation illustrating his
writing experiences. Reflective essays provide a better opportunity for writers to express the
results of their personal learning. It also helps readers understand the author's ideas and rating
process for specific topics. The writer's reflection on the discussed subject exposes his
perspective and observations on the topic. In the first section, the drastic changes in the
hospitality business around the world are shown with statistical data. It is explained here how
COVID has a pessimistic impact on hospitality businesses around the location and what
future interference will be at the socio-economic stage. The second section demonstrates the
benefits of formative feedback in the improvement of both the attentive and lazy students.
Additionally, it illustrates how the application of the Gibbs Reflection cycle can enrich the
result in the summative assessment and practical experience. In the third segment, the writer
made an effort to show that what a business or management degree holder expects in the
future, how they will be treated in any professional industry. The final module precisely
describes the importance and improvements that can occur while working with a team rather
than working individually on a subject or project. Undoubtedly, the writer created a vivid
image of the events by representing authentic data in each section.
8 | P a g e
The writer always tries to reflect on his thoughts while describing a situation illustrating his
writing experiences. Reflective essays provide a better opportunity for writers to express the
results of their personal learning. It also helps readers understand the author's ideas and rating
process for specific topics. The writer's reflection on the discussed subject exposes his
perspective and observations on the topic. In the first section, the drastic changes in the
hospitality business around the world are shown with statistical data. It is explained here how
COVID has a pessimistic impact on hospitality businesses around the location and what
future interference will be at the socio-economic stage. The second section demonstrates the
benefits of formative feedback in the improvement of both the attentive and lazy students.
Additionally, it illustrates how the application of the Gibbs Reflection cycle can enrich the
result in the summative assessment and practical experience. In the third segment, the writer
made an effort to show that what a business or management degree holder expects in the
future, how they will be treated in any professional industry. The final module precisely
describes the importance and improvements that can occur while working with a team rather
than working individually on a subject or project. Undoubtedly, the writer created a vivid
image of the events by representing authentic data in each section.
8 | P a g e
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Data. [online] Global Data. Available at: <https://www.globaldata.com/covid-19-
outbreak-has-jeopardized-uk-hospitality-sector/> [Accessed 4 August 2021].
o Statista. 2021. Denmark: COVID-19 impact on tourism sector 2020 | Statista. [online]
Available at: <https://www.statista.com/statistics/1109665/impact-of-coronavirus-on-
businesses-in-the-tourism-industry-in-denmark/> [Accessed 4 August 2021].
o Poorvucenter.yale.edu. 2021. Formative and Summative Assessments | Poorvu Center
for Teaching and Learning. [online] Available at:
<https://poorvucenter.yale.edu/Formative-Summative-Assessments> [Accessed 4
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reflective-cycle> [Accessed 4 August 2021].
o Open Learn. 2021. An introduction to business cultures. [online] Available at:
<https://www.open.edu/openlearn/money-business/business-strategy-studies/
introduction-business-cultures/content-section-3.1> [Accessed 4 August 2021].
o Bachelorsportal.com. 2021. 6 Reasons Why You Should Study a BBA Degree in 2021 -
BachelorsPortal.com. [online] Available at:
<https://www.bachelorsportal.com/articles/2391/6-reasons-why-you-should-study-a-
bba-degree-in-2021.html> [Accessed 4 August 2021].
o Effectiveinstitutions.org. 2021. [online] Available at:
<https://www.effectiveinstitutions.org/media/The_EIP_P_to_P_Learning_Guide.pdf>
[Accessed 4 August 2021].
o Davahli, M., Karwowski, W., Sonmez, S., and Apostolopoulos, Y., 2021. The
Hospitality Industry in the Face of the COVID-19 Pandemic: Current Topics and
Research Methods.
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o Study.com. 2021. [online] Available at: <https://study.com/academy/lesson/what-is-a-
reflective-essay-definition-format-examples.html> [Accessed 4 August 2021].
o Collegeessay.org. 2021. Reflective Essay - Definition, Topics & Examples. [online]
Available at: <https://www.collegeessay.org/blog/reflective-essay> [Accessed 4
August 2021].
o sector, 3., 2021. COVID-19 outbreak has jeopardized UK hospitality sector - Global
Data. [online] Global Data. Available at: <https://www.globaldata.com/covid-19-
outbreak-has-jeopardized-uk-hospitality-sector/> [Accessed 4 August 2021].
o Statista. 2021. Denmark: COVID-19 impact on tourism sector 2020 | Statista. [online]
Available at: <https://www.statista.com/statistics/1109665/impact-of-coronavirus-on-
businesses-in-the-tourism-industry-in-denmark/> [Accessed 4 August 2021].
o Poorvucenter.yale.edu. 2021. Formative and Summative Assessments | Poorvu Center
for Teaching and Learning. [online] Available at:
<https://poorvucenter.yale.edu/Formative-Summative-Assessments> [Accessed 4
August 2021].
o 2021. [online] Available at: <https://www.assignmentclassmates.com/blog/gibbs-
reflective-cycle> [Accessed 4 August 2021].
o Open Learn. 2021. An introduction to business cultures. [online] Available at:
<https://www.open.edu/openlearn/money-business/business-strategy-studies/
introduction-business-cultures/content-section-3.1> [Accessed 4 August 2021].
o Bachelorsportal.com. 2021. 6 Reasons Why You Should Study a BBA Degree in 2021 -
BachelorsPortal.com. [online] Available at:
<https://www.bachelorsportal.com/articles/2391/6-reasons-why-you-should-study-a-
bba-degree-in-2021.html> [Accessed 4 August 2021].
o Effectiveinstitutions.org. 2021. [online] Available at:
<https://www.effectiveinstitutions.org/media/The_EIP_P_to_P_Learning_Guide.pdf>
[Accessed 4 August 2021].
o Davahli, M., Karwowski, W., Sonmez, S., and Apostolopoulos, Y., 2021. The
Hospitality Industry in the Face of the COVID-19 Pandemic: Current Topics and
Research Methods.
9 | P a g e
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Subscribe today to unlock all pages.
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o Linkedin.com. 2021. COVID-19 impact on the hospitality industry. [online] Available
at: <https://www.linkedin.com/pulse/covid-19-impact-hospitality-industry-mubashar-
mo-shahab?articleId=6658476781173030912> [Accessed 4 August 2021].
o U.S. Travel Association. 2021. COVID-19 Travel Industry Research. [online]
Available at: <https://www.ustravel.org/toolkit/covid-19-travel-industry-research>
[Accessed 4 August 2021].
o Marketing & Communications, w., 2021. Formative and Summative Assessment
| UTA | Manchester Metropolitan University. [online] Celt.mmu.ac.uk. Available at:
<https://www.celt.mmu.ac.uk/assessment/formative/index.php> [Accessed 4 August
2021].
o The University of Edinburgh. 2021. Gibbs' Reflective Cycle. [online] Available at:
<https://www.ed.ac.uk/reflection/reflectors-toolkit/reflecting-on-experience/gibbs-
reflective-cycle> [Accessed 4 August 2021].
o My.cumbria.ac.uk. 2021. [online] Available at:
<https://my.cumbria.ac.uk/media/MyCumbria/Documents/ReflectiveCycleGibbs.pdf>
[Accessed 4 August 2021].
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at: <https://www.linkedin.com/pulse/covid-19-impact-hospitality-industry-mubashar-
mo-shahab?articleId=6658476781173030912> [Accessed 4 August 2021].
o U.S. Travel Association. 2021. COVID-19 Travel Industry Research. [online]
Available at: <https://www.ustravel.org/toolkit/covid-19-travel-industry-research>
[Accessed 4 August 2021].
o Marketing & Communications, w., 2021. Formative and Summative Assessment
| UTA | Manchester Metropolitan University. [online] Celt.mmu.ac.uk. Available at:
<https://www.celt.mmu.ac.uk/assessment/formative/index.php> [Accessed 4 August
2021].
o The University of Edinburgh. 2021. Gibbs' Reflective Cycle. [online] Available at:
<https://www.ed.ac.uk/reflection/reflectors-toolkit/reflecting-on-experience/gibbs-
reflective-cycle> [Accessed 4 August 2021].
o My.cumbria.ac.uk. 2021. [online] Available at:
<https://my.cumbria.ac.uk/media/MyCumbria/Documents/ReflectiveCycleGibbs.pdf>
[Accessed 4 August 2021].
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