Report on Business Relationships for ACA Restaurant Cafe

This report examines the business relationships of ACA Restaurant Cafe, a hospitality establishment, focusing on strategies for expansion, customer service, and supplier management. It addresses the establishment of new business connections, including suppliers, authorities, and customers, to enhance brand awareness and target markets, particularly through takeaway and flash sales counters. The report delves into the commercial context, industry structure, supply chain, distribution, marketing networks, and professional networking required for these relationships. It also considers legal constraints, such as food safety regulations. Furthermore, the report outlines methods for maintaining customer and supplier contact, gathering feedback, and ensuring ethical and interpersonal communication. Finally, it identifies areas where specialist advice is crucial when accepting contracts, such as developing supplier agreements.

Question 1:
a. Other than the existing business relations established between ACA Restaurant Café’, as
stated above, what other companies, authorities, customers, suppliers, enterprises and/or
important bodies would you, as the Manager, consider establishingbusiness with, for ACA
Restaurant Café’?
ACA Restaurant café should open takeaway counters and flash sales counters in populous
locations. The authoritative inclusions incorporate 2 more executive managers for establishment of
customer relations and research on cuisine and ambience. The organisation is largely dependent
on Fresh Meat for their supplies. In this context it needs mention that ACA should have an
alternative supplier line. They can back up the company when the peak times like festive seasons
come.
The following areas must be recognised and documentedto support your findings for your
considered relations:Answer the following:<For each questions, Task 1 Q1(b-f), 0.5 mark allocated for stating
your response, 0.5 marks for explanation with relevancy to ACA Restaurant Café’ business function. Total of 1 mark>
b. What would be the commercial context for the business relationship between ACA
Restaurant Café’ and your considered relations as stated above?1 Mark
c. The commercial context for the other sales counters is to enhance the brand
awareness and enhance the target markets of the ACA Restaurant Café. The positions
of two other executive heads need to be fulfilled because greater customer
satisfaction would lead to referral and word of mouth publicity which can lead to
higher sales.
d. What would be the industry structure and interrelationships between ACA Restaurant Café
and those two relations?
As stated in the above answers.
e. Identify sources of supply that would be negotiated between these two business relations?
The Fresh Meat Company has their own farm and meat processing center where they
process their raw meat. Again, they purchase the dairy product supplies from thord
party vendors in order to supply the same to the ACA Restaurants Café.
f. How would you cater and deal with the distribution and marketing networks between the two
businesses?
It would be preferable if there is a representative of ACA who would pay a farm visit at
regular intervals.
g. How would you maintain the professional networks between each other and with other
businesses?1 Mark
The supply chain manager would be responsible for the same.
Question 2:Would there be any legalconstraints that may apply when conducting business
relationships as stated above in Task 1A? Identify at least 2(two) that you think will fit in with ACA
Restaurant Café’ business function and others as stated in the Business relations and Task 1A.
<1 mark allocated for stating your response, 0.5 mark for stating your reason, 1 mark for identifying 2 (two) constraint and
0.5 mark for relevancy to ACA Restaurant Café’ business function. Total of 3 marks> 3
Marks

The Food safety and security guidelines apply to the supplying agency. Besides, whatever
be the source of supply, the ACA café should also be fulfilling the safety parameters as
held by the law.
Question 3:As stated in “Business Relations’ of ACA Restaurant Café’,
a. State who are the customers (both internal and external) and all the suppliers (which includes
contractors who are supplying products or services) <
The customers are the people who consume the final sales products at the café. The
suppliers are the providers of food products, and other maintenance products.
b. Describe how you would create or look for the scope to maintain regular contact with
customers and suppliers?<0.25 mark allocated for stating your response, 1 mark for stating the scope using
Social media and cooperative promotions are the two means.
c. In what ways would yougain feedback from them for evaluating their needs andensure you
willrespect and fulfill agreed terms by acting upon info required to uphold sound business
relationships with them? Consider the use of ethical and interpersonal skills to communicate.
<0.5 markallocated for stating your response, and 0.5 mark for explanation with relevancy toACA Restaurant Café’
“Business Relations”. Total of 1 mark>3 Marks
There should be a submission form which would need the suppliers to indicate the sources
of their supplies and customers need to provide feedback on the quality of food and
service.
Question 4:List at least 2 (two) areas in which it is common to seek specialist advice about in
relation to accepting and/or proceeding with a contract. <1 mark allocated for stating the two (2) areas which
seek specialist advice and 1 mark for explanation with relevancy to the ACA Restaurant Café’ business function. Total of 2
marks>2 Marks
1. Developing supplier contract
2. Agreements for accepting party orders