Business Report: Organizational Structures and Customer Service

This report examines various organizational structures, including public and private sectors, and their impact on the UK's economic environment at local, national, and global levels. It explores the importance of customer profiling and its benefits for businesses, specifically focusing on Marks & Spencer. The report emphasizes the significance of customer service, highlighting how it influences customer retention, loyalty, and overall business growth. Additionally, the report discusses the effects of the business on the economic environment and the importance of customer service in today's market. The report also concludes that customer profiling is essential for businesses like Marks & Spencer and that excellent customer service is crucial for success. The report also includes a list of references that were used during its creation.

How business Operate

Introduction
• In this report will study about the differnt organisational structures of the
UK. this will more study about the impact of the business on national ,local
and global level of economic environment. this will more study about the
customer profiling is important for the Marks spencer. this will more
discuss about the impact of the customer service on the Mark spencer.

Different types of the organisation which comes under
the public as well as private sector
In public sector, government plays a major role. 50% of share holding is with
the system of rules. In UK it consists of the defence, police security, fire
fighting, taxations and many more. In private sector organisation included
under this are sole traders, partnerships. There are different types of the
organisation in public which are:
Private sector
Sole trader
Partnership
Public
All the entities run under the government

Types of the organisation structure in the businesses
ation structures which are explained below:
• Vertical structure
• Horizontal structure
• Matrix structure

Impact of the business on local, national and regional
level of economic environment
• Business is affecting on the local, regional and national level. Economic
environment includes the various situation which are prevailing in the
market. It consists of the inflation. Recession, depression and many more.
Its effects are :
• Local level
• Global level
• National level

Impact of the customer service on the business
• Customer is helping the entity to grow or out of the market. Enterprise
focus on the customer then only they are impressed by the services
provided by them.
• If customer retention - if the best services are provided by the company to
customer in that case people will be more satisfied and happy. By these
people will retain at maximum level. This will increase customer base of
the company.
• Loyalty- if organisation is providing best services to company in that case
people will be more loyal. The taste and preference are followed by the
entity which will attract customers.
• rence are followed by the entity which will attract customers.

Benefits of the customer profiling
• This will help in :
• Knowing the customers
• Generate sales
• Business growth

Conclusion
• From this report it is concluded that cusyomer profiling is important for the
Mark spencer. this also discuss imact of customer service on the
business.This has studied about the different organisational structure which
are prevailing in the business. this has discussed impact of business on the
local, national and global level. this has studied about the differnt
otganisational structure in the business.

References
• Barefoot, K and et.al., 2018. Defining and Measuring the Digital
Economy. Working Paper. Washington DC: Bureau of Economic Analysis.
• Bennett, T., 2017. Marketing Strategies: How Small Restaurant Businesses
use Social Media.
• Castrogiovanni, G and et.al.,2016. Where to acquire knowledge: Adapting
knowledge management to financial institutions. Journal of Business
Research. 69(5).pp.1812-1816.
• Mamic, I., 2017. Implementing Codes of Conduct: How Businesses
Manage Social Performance in Global Supply Chains. Routledge.