Business Research: Analyzing Healthcare Administration Challenges

This business research report examines the significant challenges within healthcare administration, focusing on issues like uncertain roles and lack of accountability. The report delves into the need for resources, including human resources and stakeholder involvement from government and healthcare providers, to address these issues. It explores the importance of internal regulations, such as the Health Services Act and Health Administration Act, in increasing employee efficiency and improving patient care. The report also analyzes organizational structures, emphasizing the need for clear guidance and effective delegation of work. Furthermore, it outlines strategies for communicating proposed plans, including the use of SMART objectives, and provides a literature review supporting the discussed points. The report concludes by highlighting the importance of training and development to improve employee performance and resolve the issue of improper delegation of work. This paper is a valuable resource for understanding and addressing key barriers in healthcare administration.

Running head: Business Research 1
Business research paper

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Contents
The health care administration issue or barrier............................................................................................3
Needed resources.........................................................................................................................................3
Internal regulation.......................................................................................................................................4
Organizational structure to address the issue...............................................................................................5
Strategies for communicating proposed plan...............................................................................................6
Literature review.........................................................................................................................................7
References...................................................................................................................................................9

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The health care administration issue or barrier
The healthcare administration is responsible to delegate the work and resolve the issues of the
organization. However, there are so many barriers in the organization but uncertain role or lack
of accountability is the major concern of the health care administration. This issue take place in
the process when administration does not delegate the task and job role to the employees as per
their capability (Luxford, Safran & Delbanco, 2011). This factor may hold back an organization but
firm leadership cannot be exaggerated as critical element for efficiently driving Six Sigma or
other initiatives in healthcare. It is vital for the leader to abandon adherence to outdated
management tools for increasing the efficiency and close the chasm between optimal patients
cares.
Needed resources
Human resources: the role of human resource is integral in very industry as it provides the way
of handling the work and support the employees by providing them training. Human resource
would be effective for the healthcare administration because it enables employees to keep focus
on accomplishing the task. The issue of improper delegation of work and job role can be
resolved with the efficiency of the human resource because this department analyze the ability
and skills of the employee and allocate the task as per their efficiency.
Stakeholders
Government: the economic condition of every industry is influenced due to amendments in the
policy by government. The role of government in the resolving the issues of healthcare

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administration are vital. The government of United States contribute in healthcare to improve the
productivity of the employees so that they can provide good patient care to the patients.
Health care providers: the role of heath care providers in the context of improving the issues
within the process is vital. The delegation of the work is settled down after analyzing the skills
and capabilities of the employee and health care provider need to control the unnecessary
pressure over the employees due to improper understanding about the delegated tasks.
Internal regulation
There are so many organizations that are involved in the support or delivery of public health
services are needed to comply with the general law involving obligations of duty of care to
patients along with the specific state and commonwealth requirements created to regulate the
functioning of public sector as well as heath related bodies. Internal regulations are necessary to
increase the efficiency of the employees to provide the better services to the patients.
Health Services Act and Health Administration Act: it is integral for the chief executive and
the board to be more mindful about the legislation in which the organization covers and
regulates. It has been analyzed that Services Act 1997 is the relevant act for public health
organizations because it provides at the end of this compendium (Legal and policy requirements, 2016).
The main concern of workplace health and safety is improper policies and procedures that are
sustained by risk management programs that define potential risks of aggressive behaviour
occurring in the public health sector workplace. The main responsibility for attaining a violence-
free workplace for patients and staff with chief executive and the board of the public health
organization.

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Organizational structure to address the issue
Organizational structure can provide the guidance to the employees to accomplish the task. It is
integral for the healthcare administration to provide the proper guidance and clarity on specific
human resource issues such as managerial authority and the delegation of the work. Just as each
bone in a skeleton has a function, similarly each branch and department of health care has
function and the delegation of the work in an effective manner make them enable to perform in
an effective way. There are various departments and job roles that make up an organizational
structure which are component of the plan to ensure the organization execute its important goals.
Figure 1: Organization structure of the health care
The above mentioned image is shown that organizational structure should be simple so that and
administration of the healthcare should cover the information, therapeutic, diagnostic and
support services of the healthcare.
Strategically development structure

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A strategic plan is considered as the set of strategies built by top level managers to attain the
specific strategic objectives. There are two kind of environment of every healthcare organization
such as internal environment which consists of such controllable variables in the form of
management structures, development of workforce and the layout of the operational processes.
Uncontrolled variables are consisted under external environment which creating outside of a
company like preferences of consumers and legal environment (Ginter, Duncan & Swayne, 2018).
Healthcare administration should consider both environment and analyze the job roles of the
employees for increasing the productivity of the employee. Strategic development process would
be helpful for the organization to make enable employees of the organization to make the patient
engagement.
Strategies for communicating proposed plan
To communicate the plan for increasing the efficiency of the employees within the healthcare
organization, administration should make the relevant and clear message to all. The healthcare
organization can choose the SMART objective and activity plan to find out the required time for
accomplishing the goals. The discussed issue is quiet huge for the organization because when
employees of the organization would be unable to understand their responsibility, they cannot
perform in an effective manner (Betancourt, Green, Carrillo, & Owusu Ananeh-Firempong, 2016).
Smart objectives are helpful to describe the strategic, measurable, attainable, relevant and time
specification of the proposed plan. This strategy will be facilitated to know about the relevancy
of the proposed plan with effective timing. SMART objectives encompass five major elements
which help to attain the goals of the organization by reducing the issues. The communication
strategy and plan focus on the situational analysis in which the issues are identified (Ginter, Duncan

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& Swayne, 2018). Communication strategy contains am, objectives, key message, key
communication channels and prioritisation. The healthcare can be benefitted with the help of
action plan which comes under evaluation.
Literature review
It is the responsibility of the government to prevent and advance the interest of society involves
the delivery of high quality care. It is because entire market of united states cannot make sure
that all Americans access to quality health care, in such case government must converse the
interest of citizens by providing the market where there are distance and controlling the market
where there is inadequacy. There can be different kind of dimension of barriers in the healthcare
organization such as geographic accessibility, availability, affordability and acceptability which
may impact the entire procedure of working of a health care organization (Zingg, Holmes,
Dettenkofer, Goetting, Secci, Clack & Pittet, 2015). It has been analyzed that most of the health care
institutions do not monitor report on legislative compliance to their boards and audit committees.
It is vital for the organization that report should be made on as per consideration of manager of
key federal and regulations that their zone is initially responsible. The service providers are
integral within the organization because their performance can enhance the fame of the
healthcare organization (Weaver, Ball, Kim & Kiel, 2016). Training of the employees should be given
by the healthcare organization so that the employees can understand their duties and
responsibility towards their task and can perform efficiently. The issue of improper delegation of
work and job role can be resolved with the help of human resource department because human
resources observe the skills and capabilities of the employee before appointing them on required
profile (Baranenko, Dudin, Lyasnikov & Busygin, 2014).

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References
Baranenko, S., Dudin, M., Lyasnikov, N., & Busygin, K. (2014). Use of environmental approach to innovation-oriented
development of industrial enterprises.
Betancourt, J. R., Green, A. R., Carrillo, J. E., & Owusu Ananeh-Firempong, I. I. (2016). Defining cultural
competence: a practical framework for addressing racial/ethnic disparities in health and health care. Public
health reports.
Ginter, P. M., Duncan, J., & Swayne, L. E. (2018). The Strategic Management of Healthcare Organizations. John
Wiley & Sons.
Ginter, P. M., Duncan, J., & Swayne, L. E. (2018). The Strategic Management of Healthcare Organizations. John
Wiley & Sons.
Legal and policy requirements. (2016). Legal Obligations for Health Organisations. Retrieved on 3rd March,
2018, from: http://www.health.nsw.gov.au/policies/manuals/Documents/corporate-
governance-compendium-section4.pdf.

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Luxford, K., Safran, D. G., & Delbanco, T. (2011). Promoting patient-centered care: a qualitative study of facilitators
and barriers in healthcare organizations with a reputation for improving the patient experience. International
Journal for Quality in Health Care, 23(5), 510-515.
Weaver, C. A., Ball, M. J., Kim, G. R., & Kiel, J. M. (2016). Healthcare information management systems. Cham:
Springer International Publishing.
Zingg, W., Holmes, A., Dettenkofer, M., Goetting, T., Secci, F., Clack, L., ... & Pittet, D. (2015). Hospital organisation,
management, and structure for prevention of health-care-associated infection: a systematic review and
expert consensus. The Lancet Infectious Diseases, 15(2), 212-224.