MGT493: Business Research Methods Midterm Exam, Spring 2021, BBA
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This document presents a student's completed midterm examination for the MGT493 Business Research Methods course, conducted in Spring 2021. The exam, designed as an online assignment, comprises questions covering various aspects of business research. The student's responses address key concepts, including the importance of research for managers, differentiating between applied and basic research, outlining the steps in hypothesis-deductive research with an example, and defining the problem statement related to employee loyalty. The student provides detailed explanations and demonstrates an understanding of the course material. The exam is based on theoretical and practical examination and includes a signed student declaration of academic integrity. The assignment is a valuable resource for students seeking to understand the application of business research methods and prepare for similar assessments.
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StudentDeclaration
I_____AliHassan_RegistrationNo.18_Arid_3845,herebydeclarethatbyattempting
thepaperforthecourse____MGT-493,Iwillnotbeinvolvedinanykindof
cheating/copying/plagiarizinginsolvingtheshortquestionsbasedpaperofMid
Term ExaminationSpring2021.Itakefullresponsibilityofmyconduct.IfIfound
involvedinanykindofsuchactivityofcheating/copying/plagiarizing,thenInstitute
reservestherighttotakeanydisciplinaryactionagainstme.
Student
Signature
I_____AliHassan_RegistrationNo.18_Arid_3845,herebydeclarethatbyattempting
thepaperforthecourse____MGT-493,Iwillnotbeinvolvedinanykindof
cheating/copying/plagiarizinginsolvingtheshortquestionsbasedpaperofMid
Term ExaminationSpring2021.Itakefullresponsibilityofmyconduct.IfIfound
involvedinanykindofsuchactivityofcheating/copying/plagiarizing,thenInstitute
reservestherighttotakeanydisciplinaryactionagainstme.
Student
Signature
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MidExam/Spring2021(PaperDuration24hours)
(OnlineAssignmentBasedQuestionPaper)
CourseNo.: MGT-493 CourseTitle:BusinessResearchMethods
TotalMarks: 18 DateofExams:
Degree: BBA Semester: 6 th Section:
ObtainedMarksinWords:
NameoftheTeacher: MuhammadAdnanKhan
Whotaughtthecourse:SignatureofTeacher/Examiner:
TobefilledbyStudent
RegistrationNo.: 18-Arid-3845 Name:AliHassan
(THEORETICAL/PRACTICALEXAMINATION)
QuestionNo.01:Whyshouldamanagerknowaboutresearchwhenthejobentails
managingpeople,products,events,environments,andthelike?
ANS:Theadministrator,whileoverseeingindividuals,
items,occasions,andconditionswillperpetuallydeal
withissues,ofallshapesandsizes,andshouldlookfor
Q.No. 1 2 3 4 5 6 7 8 9 10
Marks
Obtained/
TotalMarks
Marks
Obtained
(OnlineAssignmentBasedQuestionPaper)
CourseNo.: MGT-493 CourseTitle:BusinessResearchMethods
TotalMarks: 18 DateofExams:
Degree: BBA Semester: 6 th Section:
ObtainedMarksinWords:
NameoftheTeacher: MuhammadAdnanKhan
Whotaughtthecourse:SignatureofTeacher/Examiner:
TobefilledbyStudent
RegistrationNo.: 18-Arid-3845 Name:AliHassan
(THEORETICAL/PRACTICALEXAMINATION)
QuestionNo.01:Whyshouldamanagerknowaboutresearchwhenthejobentails
managingpeople,products,events,environments,andthelike?
ANS:Theadministrator,whileoverseeingindividuals,
items,occasions,andconditionswillperpetuallydeal
withissues,ofallshapesandsizes,andshouldlookfor
Q.No. 1 2 3 4 5 6 7 8 9 10
Marks
Obtained/
TotalMarks
Marks
Obtained

approachestodiscoverdependablecompelling
arrangements.Thiscanbeaccomplisheduniquely
throughinformationonresearchregardlessofwhether
expertsarelockedintotakecareofissues.
Examinationisthewaytowardresearchingthepertinent
informationtosuchanextentthattheparticular
associationisappropriatelyreadytoinvestigatethe
marketdriftandbefruitfulsimultaneously.Statistical
surveyingisvitalindoingtheinvestigationofanindustry
orevenexplorationshouldbepossibletofocusonthe
keyclientbase.Theadministratorofanassociation
shouldbefamiliarwiththeexaminationasthe
explorationwillhelpinclarifyingthedestinationsofthe
business,whentheorganizationisfinishedwithits
goals,itwouldthenbeabletodothedistinguishits
opposition.Besidesitwilllikewisehelpinassessingthe
information,sothechiefcansettleonachoiceonits
adversaryorganizationthatifconvergingwithother
arrangements.Thiscanbeaccomplisheduniquely
throughinformationonresearchregardlessofwhether
expertsarelockedintotakecareofissues.
Examinationisthewaytowardresearchingthepertinent
informationtosuchanextentthattheparticular
associationisappropriatelyreadytoinvestigatethe
marketdriftandbefruitfulsimultaneously.Statistical
surveyingisvitalindoingtheinvestigationofanindustry
orevenexplorationshouldbepossibletofocusonthe
keyclientbase.Theadministratorofanassociation
shouldbefamiliarwiththeexaminationasthe
explorationwillhelpinclarifyingthedestinationsofthe
business,whentheorganizationisfinishedwithits
goals,itwouldthenbeabletodothedistinguishits
opposition.Besidesitwilllikewisehelpinassessingthe
information,sothechiefcansettleonachoiceonits
adversaryorganizationthatifconvergingwithother

organizationwilldemonstrategainful.Achiefoughtto
beaspecialistintotheResearchabilityandshould
realizehowtodirectresearchkeepingthebusiness
issueasevenhanded,andfurthermorecarryoutthe
explorationyieldtomeetthegoal.
QuestionNo.02:Giventhesituationbelow:Discusswithreasons,whethertheyfallintothe
categoryofappliedorbasicresearch.
(05)
Auniversityprofessorwantedtoanalyzeindepththereasonsforabsenteeism of
employeesinorganizations.Fortunately,acompanywithin20milesofthecampus
employedherasaconsultanttostudythatveryissue.
Aresearchscientistwantstoinvestigatethequestion:Whatisthemosteffective
wayforanorganizationtorecoverfromaservicefailure?Herobjectiveistoprovide
guidelinesforestablishingtheproper“fit”betweenservicefailureandservice
recoverythatwillgeneralizeacrossavarietyofservice.
Ans:Thefundamentalexaminationyearningoftheeducator
hasappearedasappliedresearchinthisspecificframework,
wheretheywouldapplythediscoveriesofherexaminationto
takecareoftheissue.Thejustificationnon-appearanceshow
upatspecificchoiceregardingthematterNouncertainty,the
teacherwouldproceedwithherexplorationinanassortmentof
associationstoaddtothecurrentbaseofinformationonnon-
beaspecialistintotheResearchabilityandshould
realizehowtodirectresearchkeepingthebusiness
issueasevenhanded,andfurthermorecarryoutthe
explorationyieldtomeetthegoal.
QuestionNo.02:Giventhesituationbelow:Discusswithreasons,whethertheyfallintothe
categoryofappliedorbasicresearch.
(05)
Auniversityprofessorwantedtoanalyzeindepththereasonsforabsenteeism of
employeesinorganizations.Fortunately,acompanywithin20milesofthecampus
employedherasaconsultanttostudythatveryissue.
Aresearchscientistwantstoinvestigatethequestion:Whatisthemosteffective
wayforanorganizationtorecoverfromaservicefailure?Herobjectiveistoprovide
guidelinesforestablishingtheproper“fit”betweenservicefailureandservice
recoverythatwillgeneralizeacrossavarietyofservice.
Ans:Thefundamentalexaminationyearningoftheeducator
hasappearedasappliedresearchinthisspecificframework,
wheretheywouldapplythediscoveriesofherexaminationto
takecareoftheissue.Thejustificationnon-appearanceshow
upatspecificchoiceregardingthematterNouncertainty,the
teacherwouldproceedwithherexplorationinanassortmentof
associationstoaddtothecurrentbaseofinformationonnon-
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attendance furthermore,proceed with the point as a
fundamentalexplorationproject.Thiswillbeaninstanceof
fundamentalexploration,Theanalystneedtodirectessential
examinationwherehewoulddiscoveranswerforanoverall
issue.The specialistwould notapproach down to earth
circumstance.Thespecialistwouldrelyupontheinvestigates
effectivelydone.Thereasonforwhichwastoconsiderthe
adequacyofvariousassistancerecuperationtechniquesand
addtothegroupofexistingshowcasinginformation.
QuestionNo.03:Whatarethestepsinhypothetico‐deductiveresearch?Explainthem,using
yourownexample.
(04)
Ans:
1.Observation,initialstep,inwhichonedetectsthatspecific
changes are happening,or that same new behaviors,
perspectives,and emotionsaresurfacing in one'scurrent
circumstance.
2.Preliminaryinformationgathering:thiscouldbedoneby
talkingcasuallytoafew peopleintheworksettingorto
customers,orto otherapplicable sources,subsequently
assemblingdataonwhat'sgoingonandwhy.
fundamentalexplorationproject.Thiswillbeaninstanceof
fundamentalexploration,Theanalystneedtodirectessential
examinationwherehewoulddiscoveranswerforanoverall
issue.The specialistwould notapproach down to earth
circumstance.Thespecialistwouldrelyupontheinvestigates
effectivelydone.Thereasonforwhichwastoconsiderthe
adequacyofvariousassistancerecuperationtechniquesand
addtothegroupofexistingshowcasinginformation.
QuestionNo.03:Whatarethestepsinhypothetico‐deductiveresearch?Explainthem,using
yourownexample.
(04)
Ans:
1.Observation,initialstep,inwhichonedetectsthatspecific
changes are happening,or that same new behaviors,
perspectives,and emotionsaresurfacing in one'scurrent
circumstance.
2.Preliminaryinformationgathering:thiscouldbedoneby
talkingcasuallytoafew peopleintheworksettingorto
customers,orto otherapplicable sources,subsequently
assemblingdataonwhat'sgoingonandwhy.

3.Hypothesisplan:-thesubsequentstage,isanendeavorto
coordinateallthedatainasensibleway,withthegoalthatthe
explanationbehindtheissuecanbeconceptualizedandtested.
4.Theorizing-now,onemayguessthatifanadequatenumber
ofthingsareloadedonsettles,clientdisappointmentwillbe
impressivelydiminished.
5.Furtherscientificdatacollection-inotherwords,further
logicalinformationassortmentisexpectedtotestthetheories
thatarecreatedintheinvestigation.
6.Informationinvestigation-thatinformationaccumulatedare
measurablybrokedowntocheckwhetherthetheoriesthat
wereproducedhavebeenupheld.
7.Deduction-ontheoffchancethatitwasfoundfrom the
information examination thatexpanding the stocks was
emphaticallyrelatedtoclientsatisfactionthenonecanreason
thatifconsumerloyaltyistobeincreased,theracksmustbe
betterloaded.
QuestionNo.04:Definetheproblem statement(thewhyandthewhat)inthefollowing
situation.(05)
Companiesbenefitthroughemployeeloyalty.Crudedownsizinginorganizationsduringthe
recession
coordinateallthedatainasensibleway,withthegoalthatthe
explanationbehindtheissuecanbeconceptualizedandtested.
4.Theorizing-now,onemayguessthatifanadequatenumber
ofthingsareloadedonsettles,clientdisappointmentwillbe
impressivelydiminished.
5.Furtherscientificdatacollection-inotherwords,further
logicalinformationassortmentisexpectedtotestthetheories
thatarecreatedintheinvestigation.
6.Informationinvestigation-thatinformationaccumulatedare
measurablybrokedowntocheckwhetherthetheoriesthat
wereproducedhavebeenupheld.
7.Deduction-ontheoffchancethatitwasfoundfrom the
information examination thatexpanding the stocks was
emphaticallyrelatedtoclientsatisfactionthenonecanreason
thatifconsumerloyaltyistobeincreased,theracksmustbe
betterloaded.
QuestionNo.04:Definetheproblem statement(thewhyandthewhat)inthefollowing
situation.(05)
Companiesbenefitthroughemployeeloyalty.Crudedownsizinginorganizationsduringthe
recession

crushedtheloyaltyofmillions.Theeconomicbenefitsofloyaltyembracelowerrecruitment
andtrainingcosts,higherproductivityofworkers,customersatisfaction,andtheboostto
moraleoffreshrecruits.Inorderthatthesebenefitsarenotlost,somecompanies,while
downsizing,tryvariousgimmicks.Flexleave,forinstance,isone.Thishelpsemployees
receive20%oftheirsalary,plusemployer‐providedbenefits,whiletheytakea6‐to12‐month
sabbatical,with a calloption on theirservices.Others try alternatives like more
communication,handholding,andthelike.
ANS:Thisisacommoncaseonissueexplanationdefinition.We
areaskedtocharacterizetheForwhatgoodreason-Forwhat
reasonisitsignificantthatwetakecareoftheissue,andWhat
-Whatpreciselyarethecharacterizedlimitsoftheissue?
Thegivenissueexplanationisclear:Dotheadvantagesof
worker unwaveringness regarding financial matters and
representativespiritfarexceedtheapparentadvantagesof
scalingbackanassociation?
Thisisakeyissuewhenexistsinnumerousassociationstoday.
Associationsenlistwhentheyaredeveloping,andeventualywill
ingeneralover-select.Theyunderstandtheirerrorthroughouta
fallcycle (when theirincomes go through a droop),and
concludethatitistheperfectchanceto"right"theirslip-ups.
Theygetlayinggoing,orbegingivingintentionalretirements.
Thiseffectslyaffectsrepresentativespirits.Itisnotablethat
organizationswhichstand
andtrainingcosts,higherproductivityofworkers,customersatisfaction,andtheboostto
moraleoffreshrecruits.Inorderthatthesebenefitsarenotlost,somecompanies,while
downsizing,tryvariousgimmicks.Flexleave,forinstance,isone.Thishelpsemployees
receive20%oftheirsalary,plusemployer‐providedbenefits,whiletheytakea6‐to12‐month
sabbatical,with a calloption on theirservices.Others try alternatives like more
communication,handholding,andthelike.
ANS:Thisisacommoncaseonissueexplanationdefinition.We
areaskedtocharacterizetheForwhatgoodreason-Forwhat
reasonisitsignificantthatwetakecareoftheissue,andWhat
-Whatpreciselyarethecharacterizedlimitsoftheissue?
Thegivenissueexplanationisclear:Dotheadvantagesof
worker unwaveringness regarding financial matters and
representativespiritfarexceedtheapparentadvantagesof
scalingbackanassociation?
Thisisakeyissuewhenexistsinnumerousassociationstoday.
Associationsenlistwhentheyaredeveloping,andeventualywill
ingeneralover-select.Theyunderstandtheirerrorthroughouta
fallcycle (when theirincomes go through a droop),and
concludethatitistheperfectchanceto"right"theirslip-ups.
Theygetlayinggoing,orbegingivingintentionalretirements.
Thiseffectslyaffectsrepresentativespirits.Itisnotablethat
organizationswhichstand
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with their workers during difficult situations advantage
undeniablymoreasfarasimproveddevotion,inspirationlevels
andefficiencyinthelonghaul.Thesearecharacteristicsyou
can'tactuallymeasure,yetaresignificantresources.Adecent
organizationputsagreatdealinitsrepresentative(which
probablywon'tbeclearatfirst),andtoacknowledgeit,itis
fundamentalforthetwoplayerstoberelatedwitheachother
forasignificantstretchoftime.
Therearecurrently2viewpointstoit:Ontheoffchancethatthe
organizationneedstoproceedwithright-measuring/cutbacks,
therearenumerousapproachestodoit.Theorganization
oughttoguaranteethatthecorrespondencetotheinfluenced
workersgoesoutonschedule.It
There are presently 2 viewpoints to it:Assuming the
organizationneedstoproceedwithright-measuring/cutbacks,
therearenumerousapproachestodoit.Theorganization
oughttoguaranteethatthecorrespondencetotheinfluenced
representativesgoesoutonschedule.Itoughttoguarantee
thattheyaregivenhelpwithtrackingdownanotherchance,and
itoughttolikewiseguaranteethattheyleavewithdeference.
Ontheoffchancethattheorganizationcanbeartoremainby
undeniablymoreasfarasimproveddevotion,inspirationlevels
andefficiencyinthelonghaul.Thesearecharacteristicsyou
can'tactuallymeasure,yetaresignificantresources.Adecent
organizationputsagreatdealinitsrepresentative(which
probablywon'tbeclearatfirst),andtoacknowledgeit,itis
fundamentalforthetwoplayerstoberelatedwitheachother
forasignificantstretchoftime.
Therearecurrently2viewpointstoit:Ontheoffchancethatthe
organizationneedstoproceedwithright-measuring/cutbacks,
therearenumerousapproachestodoit.Theorganization
oughttoguaranteethatthecorrespondencetotheinfluenced
workersgoesoutonschedule.It
There are presently 2 viewpoints to it:Assuming the
organizationneedstoproceedwithright-measuring/cutbacks,
therearenumerousapproachestodoit.Theorganization
oughttoguaranteethatthecorrespondencetotheinfluenced
representativesgoesoutonschedule.Itoughttoguarantee
thattheyaregivenhelpwithtrackingdownanotherchance,and
itoughttolikewiseguaranteethattheyleavewithdeference.
Ontheoffchancethattheorganizationcanbeartoremainby

itsworkers,thereareagainnumerousways-alargeportionof
themhavebeenclarifiedintheactualinquiry.
Henceforth,thewhatoftheissueisessentially
Howsignificantisworkerdependability?Whatoccursonthe
offchancethatwedon'tzeroinonworkerfaithfulnessasan
association?Whatoccurs,ifasanassociation,wecoulddo
withoutourkinandjustspotlightonbringingincash?TheWhy
oftheissueis,ontheoffchancethatwedon'tfixtheissue,you
mayrun theorganization temporarily.In anycase,itwill
seriouslyscratchthecertaintyandtheconfidenceofthenew
joinersintheorganization,andtheorganizationwillseehigh
stirrates/weakeningrates.Individualswon'tstayforlong.This
issimplygoingtobedetrminentaltowardsaccomplishingthe
organization'sdrawnoutvision.
themhavebeenclarifiedintheactualinquiry.
Henceforth,thewhatoftheissueisessentially
Howsignificantisworkerdependability?Whatoccursonthe
offchancethatwedon'tzeroinonworkerfaithfulnessasan
association?Whatoccurs,ifasanassociation,wecoulddo
withoutourkinandjustspotlightonbringingincash?TheWhy
oftheissueis,ontheoffchancethatwedon'tfixtheissue,you
mayrun theorganization temporarily.In anycase,itwill
seriouslyscratchthecertaintyandtheconfidenceofthenew
joinersintheorganization,andtheorganizationwillseehigh
stirrates/weakeningrates.Individualswon'tstayforlong.This
issimplygoingtobedetrminentaltowardsaccomplishingthe
organization'sdrawnoutvision.
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