Business Resources: Recruitment and Financial Analysis

This report delves into various aspects of business resources, focusing on recruitment documentation, employability skills, and financial resource management. It examines the recruitment processes used by Stemcor, a steel trading company, and discusses the importance of both employability and personal skills. The report also analyzes the physical and technological resources of Stemcor. Furthermore, it includes a formal report to the Board of Directors addressing internal and external financial resource management and evaluation. The assignment provides a breakeven analysis and chart for Scrumptious Cupcakes, along with a discussion of budgeting. Finally, it evaluates income statements, balance sheets, and the uses of ratio analysis and its interpretation.

Unit 02: Business Resources
Table of Contents
Introduction......................................................................................................................................4
P1. Describe the recruitment documentation used in a selected organization.................................4
P2. Importance of Employability skills and Personal skills..........................................................12
P3. Physical and Technological Resources of Stemcor.................................................................15
P4. Produce a formal report to the Board of Directors describing the internal and external
financial resource management and evaluation.............................................................................19
P5. (a) The current breakeven point and chart for Scrumptious....................................................21
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P5 (b) Budget and its importance in Scrumptious Cupcakes........................................................24
P6. Income statement, balance sheet evaluation............................................................................25
P7. Uses of ratio analysis and its interpretation.............................................................................27
Conclusion.....................................................................................................................................29
References......................................................................................................................................30
Introduction
To run a business in a desired manner, the employers of a company have to introduce
various resources. It includes human labour, equipment, machineries, technologies, raw materials
and more. Among these materials, human resource is considered as the most essential asset,
without which a company cannot run its business. The present assignment is going to describe
procedures through which an enterprise brings human capital at workplace. For this purpose, the
Stemcor is chosen which is one of the largest steel trader company of UK, that operates its
business in more than 45 countries. It acts as an intermediary between sellers and buyers of steel
and raw materials, as well as provides a range of services, such as logistics, inventory and price
risk management. Here, the recruitment documentation used in this organisation is described,
including description of employability skills and its importance, by taking various examples.
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P1. Describe the recruitment documentation used in a selected organization
Recruitment documentation includes the entire processes used for hiring candidates
within a workplace, either by internal or external sources. When a company fulfil its vacant
position either by giving promotion to own employees or transferring their job then this method
is known as internal source of recruitment. While hiring workers from outside environment
through campus placement, job advertisement and more, is said to be external source of
recruitment. In context with Stemcor which is a steel trading and British distributor of UK, uses
both processes for hiring best eligible workplace, to provide effective services to customers. For
example – to fulfil a vacant position as a manager in Customer Service Department, following
recruitment documentation process is taken by HR managers of Stemcor:
Job advert: It is the initial document of recruitment process where, a company give
advertisement about vacant position at its workplace. It informs potential candidate to apply for a
job within given dates. A sample for job advertisement is given below:-
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For example – HR managers of Stemcor have prepared the given report to be advertised
on company’s website and job portal, for bringing best talented one at workplace.
Job Adverstisement
There is a vacancy of manager post in CRM department of Stemcor so, interested candidates
having experience of more than 8 to 10 years are hereby, informed to give their application
(resumes) before 27th June, 2019.
Interested candidates are hereby, apply for given post by uploading their resumes on
company’s websites – www.stemcor.com before deadline.
Preparing the job description and job specification:
Job description: This part describes the purpose where, roles and responsibilities are described
that fits with a specific position. A sample format under which a company can prepare the given
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document is given as beneath:
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For example:- CRM managers are mainly emphasised to monitor the services provided to
customers. The main work of them is to ensure that each product and service which is offered to
potential customers must satisfy their demands.
JOB DESCRIPTION
Organisation Name: Stemcor
Post: Manager
Department: Customer Relationship Department
Roles and Responsibilities
 Sets bold aspiration i.e. a clear vision in order to develop the effective relation with
customers
 Sets client relationship strategy which defines areas where improvement is necessary to
fulfil demand of customers on time.
 Develop, manage and build an effective team to make effective relationship with
customers.
Required Qualification
Graduation from affiliated university
Management degree
IT certification
Experience required
More than 10 years
Job specification: This part of recruitment process provides a sample of person specification that
may help interested applicants to match their profile with company’s requirement. In context
with Stemcor, for vacant position of manager in CRM Department, job description is given
below-
JOB SPECIFICATION
Name:
E-Mail:
Contact:
Objective: To showcase the abilities at a distribution company and put experiences for
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improving the customer services of a company and fit criteria in business by which customer
demand can be incorporated more easily.
Qualification:
Class University/ Board Grade Passing Year
12th Class XYZ School 80.00% 2002
Graduation in
science faculty
ABC College 75.00% 2005
MBA DEF University A 2009
Experience:
10 years of working experience in distributor companies as an executive manager in CRM
department
Roles and Responsibilities:
 Explore and analyze the available data for providing best customer services
 Able to use web-based CRM applications, print letters and navigate, enter corrected
data and pull reports
 Excellence in communication skills to develop effective relationship with customers
and fulfil their every demand on time
 Integrate experience for enhancing sales and service coordination
 Able to work for more than 10 hours and handle customer related problems more easily
 Possess knowledge of iron and steel materials
Personal Skills:
 Digitalized skill
 Managerial abilities
Declaration:
I have hereby, declared that all above mentioned information is true as per my skills and
knowledge.
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Short listing the candidate
After getting the list of potential candidates, HR managers of Stemcor used to shortlist the best
one on the basis of their eligibility criteria and experience, by using a rating scale. Here,
qualification, skills, experience and given information of each candidate is rated from 1 to 5 i.e. 1
for inadequate skills and 5 for outstanding.
Letter of invitation for interview
After shortlisting the candidates who have applied for a specific job position, here, a letter of
invitation is sent by all by e-mail and other internet applications. With respect to Stemcor, its
follows the given format for making this document in creative manner –
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For example- After shortlisting the applicants for CRM manager post, HR managers of Stemcor
has mailed the following interview letter to them –
Interview letter
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Subject : Interview for manager post in CRM Department at Stemcor
This is in reference as per your application that indicates the interest in seeking the
employment at our company. We are excited to extend you to meet personally for face-to-face
discussion for given post on 8th July 2019 at sharp 10’O clock in morning.
The company is hope that time and location is suitable for you. Do let us know about any
query or concerns with the same by making a contact with HR team.
Kindly give your confirmation for meeting on prescribed date and time before, 5th July 2019
either by e-mail or contact on [phone].
Application Form: This document is given to fulfil the information by applicants who come for
an interview during hiring process. In this regard, HR managers of Stemcor use following
template at the time of interview:-
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Interviewing the candidate
P2. Importance of Employability skills and Personal skills
There are three criteria that must be met to be employed for the position (Kotler, 1979).
 Employment skill criteria
 Past experience criteria
 Personal skill criteria
Employability skills
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