Project Work: Business Simulation, Project Management, HR and Strategy

This project work delves into a business simulation exercise focusing on developing a new internship model within the Human Resources department of a coffee house. The project begins with defining the project through a detailed charter, outlining objectives, scope, assumptions, and constraints. It then proceeds to develop a comprehensive project plan, including the use of Gantt charts for scheduling, a risk management plan, and budget development. The project also covers the administration and monitoring phases, including team communication and record-keeping. The final stages involve project finalization, documentation, and lessons learned, with a review of the project's outcomes and the development of a draft of the lessons learned. The project also includes responses to knowledge-based questions and analysis of relevant legislation, providing a holistic view of project management principles and practical application within a business context.

Assignment: Undertake Project Work
Student Name:
Student ID:
College Name:
College ID:
1

Table of content
Introduction...........................................................................................................................................4
Assessment Activity 1- Knowledge Questions.......................................................................................4
Question1..............................................................................................................................................4
Question 2:............................................................................................................................................4
Question 3: Explanation on the processes involved for the identification and management of risks in
a project................................................................................................................................................5
Question 4:............................................................................................................................................5
Assessment Activity 2- Business Simulation..........................................................................................6
Task 1- Define project............................................................................................................................6
1.1: The blank project charter that summarise the key aspects of the projects project taking in the
business case.........................................................................................................................................6
1.2: Clarification of the scopes of the project.......................................................................................8
Task 2- Develop Project Plan...............................................................................................................11
2.1: The process of planning the project.............................................................................................11
2.2: Use of Gantt chart for monitoring the project schedule...............................................................14
2.3: Formulation of the risk management plan...................................................................................14
2.4: The project tool that use to develop project budget....................................................................15
2.5: Consultation with the team members..........................................................................................15
2.6: The approval of the project by presenting the project plan, tools, budget, risk management plan
.............................................................................................................................................................15
Task 3- Administer and Monitor Project..............................................................................................16
3.1: Clarification of the responsibility and requirements of the project to the team members..........16
3.2: Support for the project team members........................................................................................16
3.3: The process of the establishment and maintenance the record keeping system.........................16
3.4: Execution and monitoring the project..........................................................................................16
3.5: Undertaking of the risk management in the project plan............................................................16
Task 4- Finalise Project........................................................................................................................17
4.1: Complete the documentation of the project................................................................................17
4.2: Transition of team members........................................................................................................18
Task 5- Review Project.........................................................................................................................18
5.1: The draft of the lesson learnt from the project............................................................................18
2

5.2: The consult the lesson learnt from the project with the team members.....................................19
Conclusion...........................................................................................................................................19
3

Introduction
Wealth maximization is an important objective for every business organisation and to achieve this
objective the organisations have to achieve some small objectives such as increase the capacity of
production, expansion of the product portfolio, expansion of the market, increase the demand of the
product and increase the market share. Therefore, The organisations have to increase their
investment in the fixed assets to achieve those small objectives (Tasevska et al. 2014 ). The
organisations also take some initiatives of different projects such as promotion and advertisements
projects to increase the demand of the products. Expand the production plant and machineries to
increase the production capacity and establish a production plant to increase the market in another
region. The organisations have to use some tools, plans and schedules to complete the projects
efficiently and effectively. The following study will discuss about the different tools, plans and
schedules that used by the different organisation to complete the projects.
Assessment Activity 1- Knowledge Questions
Question1
Project Management Tools How it contributes to a project
1 Project Evaluation and Review Technique
(PERT)
PERT is identified as one of the planning and
controlling tool which is used for the purpose of
defining and organizing the tasks to be
completed in a project (Tasevska et al. 2014 ).
2. Critical Path Method (CPM) The CPM method is identified as a project
management tool which undertakes the
exercise of identifying the critical and the non
critical tasks in order to prevent the problems to
be faced with time in a project.
3. Gantt Chart Through Gantt chart a defined time period is
assigned to the task involved in a project in the
form of days, weeks and months.
4. Logic Network Through logic network the representation of the
networks having same properties in relation to
connectivity in the datacenter is presented
(Ibrahim et al. 2016)..
5. Work Breakdown structure Through the ‘work breakdown structure’ the
work of a team pertaining to project
management is presented in manageable
sections.
Question 2:
Document/Source of Information Explanation
Project Brief The ‘project brief’ has been identified as a
document depending on which the design of the
4

entire project is carried out.
Memorandum of Understanding (MOU) The MOU is an enforceable or a formal
document presented in the form of an
agreement between the parties in a project.
Budget Plan Budget plan refers to the allocation of funds with
respect to different activities and departments
within a particular project.
Risk Management Plan Through the Risk management plan the
assessment of risk and the factors influencing
risk in a particular project is undertaken.
Stakeholder Register The Stakeholder register refers to the book of
records which contains the list of the
stakeholders involved in a particular project.
Communications Plan The ‘communication plan’ refers to the
communication system designed for a particular
project management plan (Hazır, 2015).
Question 3: Explanation on the processes involved for the
identification and management of risks in a project
For the purpose of identifying and managing the risks involved in a project five steps have been
identified which is enumerated hereafter. The first step is to identify the risks embedded in a project
by recognizing and describing the impact of the risk. In the second step it is necessary to analyze the
risk taking into account the goals and objectives of the project. The third set involves evaluation or
ranking the risk (Kerzner, 2013).. In the fourth step, it is necessary to undertake the exercise of
treating the risk through appropriate risk minimization methods. In the last step, it is necessary to
undertake continuous monitoring and reviewing of the risk.
Question 4:
Legislation Explanation
1 The Fair Work Act Through this act it is ensured health and safety
of the workers working in the project is
maintained.
2 Environment Conservation Act This act ensures that the activities undertaken in
a project does not affect the overall
environment.
3 Conservation of Agricultural Resources Act Through this act it is ensured that protection of
agricultural resources is maintained by the
project activities.
4 Biodiversity Act The project is required to abide by the
biodiversity act in order to ensure protection of
the biodiversity surrounding the project area.
5

5 National Heritage Act The project undertaken has to abide by the laws
mentioned in the National Heritage Act in order
to protect and conserve the heritage resources
of the country (Davies et al. 2014)..
Assessment Activity 2- Business Simulation
Task 1- Define project
1.1: The blank project charter that summarise the key aspects of the
projects project taking in the business case
Project Charter
Project title: Human Resources - to develop a new intern model
Project team: Human Resource team , project officer
Project Manager: (name, title and contact details)
Project Sponsor: Human Resource Manager
Project Purpose
Current Situation: In present the Human resource manager of the company use the traditional
recruitment practice therefore, the company cannot recruit potential and qualified candidates.
The company has also a internship model but they cannot use the model properly to prepare
potential future employee for the company (Ibrahim et al. 2016).
Impact: As an impact of the failure of the recruitment and internship practices the company face
huge Losses every year (Heizer and Barry, 2013).
Opportunities: The new active internship model help the company to produce potential employee
for the future that help the company to generate huge revenue for the company and the company
can save the losses incur in the recruitment practices.
Assumptions: The new internship model will provide the employees huge knowledge about the
retail
market of coffee, demand pattern of the consumers and the skills required in the coffee industry
(Ong et al. 2016).
6

Constraints: The HR manager use the following three constraints in the project that are change the
process of writing a resume , change the process of the writing a cover letter and improve the
interview process (Schwalbe, 2015).
Project objectives: The main objective of the project is to develop new recruitment and internship
Practices that help the company recruit qualified candidates and convert the intern in the future
employee of the company.
Project Scope
In Scope: The scope of the project is that the project will help the company to improve the
recruitment process (Martinelli et al. 2016) .
Out of Scope: The project also helps the company to increase the revenue.
Project Roles and Responsibilities
Name Role Responsibilities
HR manager Manage the project Design and develop the project
Project officer Help the HR manager Develop the PD resources
Project Deliverables and Milestones
Project Deliverables:
Milestone Date Milestone Name Milestone Description
1st week Prepare the project plan Prepare the project plan to initiate the project
efficiently
2nd week Prepare the team for the
project
The team help the HR manager to complete
the project according to the plan
3rd week Implement the modification
plan in the recruitment
practices
Modify the recruitment practices according to
the plan to recruit more talented employee in
the company
4th week Complete the project Recruit the employees according to the
practices
Project metrics:
As the main objective of the project is to improve the recruitment practices in the company
therefore, the skill required for the project is very high but the financial resources required in the
project are limited. The HR manager have to complete the projects quickly because the time to
complete the project is also limited (Hazır, 2015).
7

Relationship of this project to other projects:
The development of new recruitment and internship practices help the company to recruit potential
employee in the company and this practice also develop new skills in the interns. The employee will
help the company to expand the business and increase the market share for the company. This
project also helps the company to be financially strength in future.
Resource types required: Skills required: Funding requirements:
The following resources required for
the project:
A) Recruitment tools
B) Machineries to provide training to
the employee
C) Performance measurement tools
The following
skills required for
the project:
A) Recruitment
skill
B) Marketing skill
to promote the
job vacancy
C) Training skill
$98000 required to complete the
project
Decision making responsibilities of Project Manager:
The HR manager of the company play the role of the project manager in the particular project
therefore, the HR manager has to take important decisions about the project
Reporting requirements:
The project officer has to report to the HR manager for the particular project.
Sponsor endorsement: (signature) Sponsor endorsement date:
Project Manager endorsement: (signature) Project Manager endorsement date:
1.2: Clarification of the scopes of the project
The following E-mail for the Manager of the company to get the feedback of the manager about the
project charter
EC1 and EC2
To
The Managing Director
Coffee House
Australia,
Subject: Seeking feedback about the Project chart
Sir,
The following project chart is about the project that initiate by the company to improve the
recruitment practices of the company (Kerzner, 2013). The project also develops the internship
model of the company. The following project chart will provide some detail information about the
project such as objectives, constraints, opportunities etc. of the project. The project chart is as
follows:
8

Project Charter
Project title: Human Resources - to develop a new intern model
Project team: Human Resource team , project officer
Project Manager: (name, title and contact details)
Project Sponsor: Human Resource Manager
Project Purpose
Current Situation: In present the Human resource manager of the company use the traditional
recruitment practice therefore, the company cannot recruit potential and qualified candidates.
The company has also a internship model but they cannot use the model properly to prepare
potential future employee for the company.
Impact: As an impact of the failure of the recruitment and internship practices the company face
huge Losses every year
Opportunities: The new active internship model help the company to produce potential employee
for
the future that help the company to generate huge revenue for the company and the company can
save the losses incur in the recruitment practices.
Assumptions: The new internship model will provide the employees huge knowledge about the
retail market of coffee, demand pattern of the consumers and the skills required in the coffee
industry.
Constraints: The HR manager use the following three constraints in the project that are change the
process of writing a resume , change the process of the writing a cover letter and improve the
interview process
Project objectives: The main objective of the project is to develop new recruitment and internship
Practices that help the company recruit qualified candidates and convert the intern into the future
Employee of the company.
Project Scope
In Scope: The scope of the project is that the project will help the company to improve the
recruitment process.
Out of Scope: The project also helps the company to increase the revenue.
Project Roles and Responsibilities
Name Role Responsibilities
HR manager Manage the project Design and develop the project
9

Project officer Help the HR manager Develop the PD resources
Project Deliverables and Milestones
Project Deliverables:
Milestone Date Milestone Name Milestone Description
1st week Prepare the project plan Prepare the project plan to initiate the project
efficiently
2nd week Prepare the team for the
project
The team help the HR manager to complete
the project according to the plan
3rd week Implement the modification
plan in the recruitment
practices
Modify the recruitment practices according to
the plan to recruit more talented employee in
the company
4th week Complete the project Recruit the employees according to the
practices
Project metrics:
As the main objective of the project is to improve the recruitment practices in the company
therefore, the skill required for the project is very high but the financial resources required in the
project are limited. The HR manager have to complete the projects quickly because the time to
complete the project is also limited.
Relationship of this project to other projects:
The development of new recruitment and internship practices help the company to recruit more
potential employee in the company and this practice also develop new skills in the interns. The
employee will help the company to expand the business and increase the market share for the
company. This project also help the company to be financially strength in future (Davies et al. 2014).
Resource types required: Skills required: Funding requirements:
The following resources required for
the project:
A) Recruitment tools
B) Machineries to provide training to
the employee
C) Performance measurement tools
The following
skills required for
the project:
A) Recruitment
skill
B) Marketing skill
to promote the
job vacancy
C) Training skill
$98000 required to complete the
project
Decision making responsibilities of Project Manager:
The HR manager of the company play the role of the project manager in the particular project
10

therefore, the HR manager has to take important decisions about the project
Reporting requirements:
The project officer has to report to the HR manager for the particular project.
Sponsor endorsement: (signature) Sponsor endorsement date:
Project Manager endorsement: (signature) Project Manager endorsement date:
It is requested to you that please read the all information provided in the chart about the project in
details and provide some feedbacks, opinions and ideas to complete the project efficiently.
Your obedient
HR manager
Date: 3.03.2017
EC3: The modification of the project charter according to the manager’s feedback:
1. The HR manager of the company use a performance measurement tools in the projects to
measure the performance of the staff involved in the project according to Managing director’s
feedback
2. The Managing director also suggests some training process that should be included in the
internship model to provide proper training to the interns.
3. The managing director also suggests some other resources that can be use in the project to make
the project more efficient.
EC4: As the main scope of the following project is to produce efficient and potential employee in the
company for future and the employees also help the company to generate revenue and business
therefore, the Managing director of the company easily confirm the scope of the project( Heravi et
al. 2015).
EC5: The HR manager of the company modify the project by including the performance
measurement system, new training process and the suitable resources in the project according to
suggestion of the Managing director of the company (Ginzburg and Skiba, 2014).
Task 2- Develop Project Plan
2.1: The process of planning the project
EC1, EC2 and EC3
The following chart has to followed by all the employees associated with the recruitment practice
development project:
Project Plan
Activity Task Role
(responsib
le)
Resources
Needed
Dat
e
Outcomes
required
Outcomes
achieved
Comme
nt on
Varianc
e
Recover
y
Procedur
es
New
Resum
e
Design Decided
the design
of the
resume
Human
resources,
technologi
cal
Improve
the
standard
of the
letter
Improve
the
qualificati
on of the
human
low Not
required
11

resource,
financial
resources
resources
Formatti
ng
Decide the
particular
format for
the
resume
Human
resources,
technologi
cal
resource,
financial
resources
Improve
the
standard
of the
letter
Improve
the
writing
standard
low Not
required
Content The
content of
the
resume
should be
decided
Human
resources,
technologi
cal
resource,
financial
resources
Gain
detail
informatio
n about
the
employee
s
Increase
the
efficiency
of the
informati
on
system
low Not
required
Rules Rule to
write the
resume
Human
resources,
technologi
cal
resource,
financial
resources
Improve
the
standard
of the
letter
Increase
the
restrictio
n in the
company
low Not
required
Policy The policy
should be
mentioned
Human
resources,
technologi
cal
resource,
financial
resources
Gain
detail
informatio
n about
the
employee'
s
qualificati
on
Improve
in the
ethics of
the
employee
low Not
required
Cover
letter
Design Design the
requireme
nts of the
letter
Human
resources,
technologi
cal
resource,
financial
resources
Improve
the quality
of the
letter
The letter
provide
detail
informati
on about
the
employee
s
low Not
required
formatti
ng
Developin
g a format
of the
letter
Human
resources,
technologi
cal
resource,
financial
Improve
the quality
of the
writing
Improve
the
standard
of the
letter
low Not
required
12