Business Consulting Report: Strategies for Tesco and Unilever Success

This report provides a business consulting analysis, focusing on the challenges faced by Tesco and Unilever. It begins with an introduction to business consulting, highlighting its role in addressing business issues. The report then delves into two projects: Project A, which examines Tesco's problems such as declining profits, stock prices, and market share, and Project B, which addresses Unilever's risk management system and customer relationship difficulties. For each project, the report identifies the specific skills of a business consultancy firm that can be applied to resolve these issues, including analytical skills, strategic thinking, and effective communication. The conclusion emphasizes the importance of business consultancy in the current business environment and summarizes the key findings and proposed solutions for both companies, supported by a list of relevant references.

BUSINESS CONSULTING

TABLE OF CONTENTS
 INTRODUCTION
 PROJECT A (ISSUES OF THE CLIENT BUSINESS)
 PROJECT A (SKILLS OF CONSULTANCY FIRM IN RESPONSE TO ISSUES)
 PROJECT B (ISSUES OF THE CLIENT BUSINESS)
 PROJECT B (SKILLS OF CONSULTANCY FIRM IN RESPONSE TO ISSUES)
 CONCLUSION
 REFERENCES

INTRODUCTION
 Business Consulting is a professional service that gives expert advice to businesses
having issues.
 The current presentation will explore the business problem of Tesco and Uniliver and connects it with
target audience, competition and market.
 The combined skills, expertise and experience of the consultancy team will be matched with the need
of these companies.
 Tesco PLC is multinational company of British origin operating as a third largest retailer. Unilever
PLC is a company that deals in consumer goods, originated from Britain.

Project A (Issues of the Client Business)
 The client in the project A is Tesco. The company is facing certain major issues like decrease in profits, stock prices,
rise in employee turnover and declining market share.
 Changes in technology and also in retail grocery industry are taking place at a much higher pace and the company is having
difficulty in coping up with it.
 As a result of which the client business is facing problems in its business operations and logistic process. Maintaining a good
customer service providence is becoming a tough business for the company.
 Customers of the company are losing their faith within the company because of the fall the quality service that the company offers
to them.
 The logistics of company is still labor intensive. Most of the competitive firms in sector are utilizing logistics services for making
goods reach the customers.

Project A (Skills of Consultancy firm in response to issues)
 The team of business consultants of the business consultancy firm possess certain skills whose successful
application will benefit the client’s business to overcome its problems and advice the firm specific set of actions that
will act as business saver for them.
 From the various skills like analytical, commercial awareness, interpersonal communication, etc. specific skills will
be picked out for the specific problems of the client.
 The consulting team is capable of thinking critically over the issues, analytical skills for analysing the problems on
the basis of available facts and figures.
 The ability to construct, deconstruct, categorisation of information for making effective use out of it and
identification of relations between the two attributes for the purpose to draw effective conclusions is the skill that is
present and needed by the client.

Project B (Issues of the Client Business)
 The project B is based on the business of Unilever. The company faces problem with its risk management system. There is no policy
for the purpose of risk management.
 The system that is followed at Unilever consists of regular basis review of risk. At higher levels committees are established for the
task of risk monitoring of those risks that have been identified.
 Unilever deals in selling products that are premium and branded to the top supermarkets that are Morrison’s, Sainsbury’s and Tesco.
These supermarkets are the competitors of the company along with the negotiators of company.
 Having good customer relationship of the company is highly important for its continuous growth and development. But the business
faces difficulty in maintaining good customer relationship.

Project B (Skills of Consultancy firm in
response to issues))
 The skills of the business consultancy whose application will be helpful for the company
in resolving the problems faced will be discussed now.
 Strategic thinking is one of the most powerful skill that the team of business consultancy
firm possess. This is a thinking activity that follows a process on the application of which
the set desired goals of an individual or group are effectively achieved.
 The goal of Unilever of brining in the sustainability in the company with maintaining its
profitability and growth rates at current level will be achieved strategically with the
application of such skilful advice in the business operations.
 The consultants have utmost proficiency in the field of effective communication.

CONCLUSION
 Based on this presentation the concept of business consultancy and its importance in the current event have been
identified.
 The presentation has highlighted two projects namely, Project A and Project B. In each of the project the selected client issues that
the business faces have been discussed.
 And on the basis of which the skills that the business consultancy firm teams can effectively apply to address such issues have been
outlined.

REFERENCES
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and Social Development: Book of Proceedings, pp.24-32.
 Bencheva, N. and Stoeva, T., 2018. Key Skills and Competences for Social Business Advisors: Views from Experts. International
Journal of Organizational Leadership. 7. pp.413-425.
 Cook, R., Harris, M. and Barber, D., 2021. Management Consulting Projects: A Step-by-step Experiential Guide. Routledge.
 Gardner, J. L. and Barclay, M., 2021. What Graduate School Didn't Teach You About Instructional Design Consulting. Performance
Improvement. 60(9-10). pp.14-22.
 Nicholas, D. B. and Lau, A. M., 2019. Employment Support for Autistic Adults in the Information Technology Sector: A Case Study
of Meticulon Consulting Inc. Autism in Adulthood. 1(3). pp.194-201.
 Nissen, V. and et.al., 2019. On the current state of digital transformation in the German market for business consulting. In Advances
in Consulting Research (pp. 317-339). Springer, Cham.
 Silacheva, M., 2019. Exploring Skills and Competencies for Consultants. Management Consulting Journal. 2(2). pp.35-42.