Business Process Models, Strategy Analysis, and Software for CC Music

This report analyzes CC Music's business processes and proposes strategies for its growth as a business. It begins with an overview of business process models, including BPMN and UPN, and then applies a SWOT analysis to evaluate CC Music's strengths, weaknesses, opportunities, and threats. The report further explores open-source software options, comparing various platforms like Your Virtuoso, Jackrabbit, and TutorCruncher, concluding that Your Virtuoso is the most suitable for CC Music's needs. The report also includes an executive summary, table of contents, and references, providing a comprehensive overview of the band's current situation and recommendations for strategic improvements in operations and information management.

Running head: Business Process Models and strategy analysis
Business Process Models and strategy analysis
Name of the student
Name of the university
Author’s note

Business Process Models and strategy analysis
PART A: Business Process Models and strategy analysis
 Two Business Process Models
Modelling of the business process is a kind of graphical representation focusing on
the workflow or business process of a company, considering the scope of potential
improvements. The process is achieved through a different method of the graph, such as the
diagram of data-flow, flowchart, etc. Modelling of business process is used exchangeable with
the mapping of the business process (Slack, Chambers, Johnson, 2007). Both of the two aims on
process representation on the basis of potential identification of improvements and weakness.
Some suitable business process for supporting CC music is explained below:
I. Modelling Notation of Business Process (BPMN)
Process analyst or those who are involved in the decision process of the company's
business model selection considers the BPMN model that is created through using BPMN 2.0
tool, as a standard model of business. The model uses a simplified arrow, geometric shapes, and
arrows that all relate the nuances and flow (Phadermrod, Crowder and Wills, 2019), related to
the process. A consultant of the process gets the ability to know about the exact functional
procedure of the model by taking a look at BPMN 2.0.
Though BPMN is comparatively simple, it isn't the immediate instinctive for the business
users in a regular manner. As in this case, it demands the process consultants tool, BPMN could
be implemented here successfully.

Business Process Models and strategy analysis
Figure: BPMN diagram (White, 2004)
II. Nation for Universal Process (UPN)
For a process analyst, it is more intuitive to implement UPN model for the business
process, as it does not require to learn a new language. A simplified model related to the
completion of every task is provided by UPN model (Stevenson, (2009). The boxes explain
about what takes place, the subject to whom it is assigned, and when more the happening takes
place within the sequence. As in this case it demands the implementation related to SME, UPN
could bring success as the model helps in process designing and analyze of the process, opens
the comfort zone for the management to follow the norms of the business, and also allow the
users of the end business to observe the process of the business (Slack, Chambers, Johnson,
2007).
 Strategic analysis for CC Music
SWOT
SWOT can be implemented most successfully in CC music’s strategic analysis.

Business Process Models and strategy analysis
SWOT is a type of study followed by the organizations in the aim of observing their own internal
weakness and strength. It also helps in identifying the external threats and opportunities of the
organization. The technique of analysis can identify the internal area of improvement of the
organization that further helps in the development of the strategic plans (Basahel and Irani,
2009). Depending upon the external and internal data, the technique could guide the business
practices towards strategies that are more likely to bring success, and leaving these in which the
organization have been less successful. A SWOT analyst, competitors or investors could also
lead them to the fact in which the business strategy might be weak or strong and why.
Key features of SWOT analysis:
 SWOT analysis is based on planning, following a strategically way that
provides an assessment tool for the business.
 Identify the core opportunities, weakness, strength, and threats that lead to
analysis that is based on fact, new ideas, and fresh perspectives.
 It was used as an analysis tool of business for the first time. Now it is also
eligible to analysis non-profits organization, government, and individual that includes
entrepreneurs and investors.
 In the case of diverse voices and groups, which stay within a unique
organization and free for providing a realistic point of data rather than providing a prescribed
massage, SWOT analysis is proved to be perfect for analyzing.
STRENGTH WEAKNESS
OPPORTUNITY THREATS
SWOT MATRIX
The analyst presents the analysis of SWOT, in one quadrant, which is made of the square that is
marking up four areas individually. This graphical arrangement explains the current position of
the business. Although the points that are under the same heading (Lucas, Henry, and Jie Mein

Business Process Models and strategy analysis
Goh, 2009), might not carry equal importance. But all of them should express key insight about
the opportunity balance, threats as well as the disadvantages and advantages.
 Strength
Describes the proficiency of the business and the features that separate the organization
from the competitors: a base of loyal customers, strength in the business band, a strong and
maintained balance sheet, and the unique business technology etc. (Jasiulewicz-Kaczmarek,
2016). As an example, a fund that is hedged could have expanded a proprietary strategy of
trending that has the ability to return a result that is market-beating. Further, it should analyze the
results in the aim to encourage new investors in investing.
 Weakness
It explains the condition that obstructs an organization from the optimum level of
performance. It identifies the area where the business needs to focus for improvement to keep
their position in the marketing competition: weakness in business band, turnover that is higher
than average, debts at higher level, inadequacy in the chain of consumers (in this case
arrangement of booking), or lack in the capital to invest.
 Opportunities
It explains the factors that work externally in giving the business a favourable condition
and advantages in the market competition (Bartis and Mitev, 2008). As an example, if the
government omits the tax on shows the band company could get more monitory advantages that
have the potential to improve their band's collection or manpower, and shares in the market.
 Threats
This part of SWOT explains those factors that could harm the business strategy of the
organization. For example, economic fall down of the country could be a threat to a band. As, if
there is a scarcity in the monitory of the common citizen, they will invest less money in the
comfort or leisure, further it will reduce the number of booking or offer for the band to perform.
Advantages of using SWOT
Business-strategy meeting could be guided most efficiently by using SWOT. It is
efficient to gather every responsible personality to discuss the core weakness and strength, then
identify about the threats and opportunities depending upon those which further leads to design a

Business Process Models and strategy analysis
brain-storm idea of improvement (Orlikowski, 1992). An organization practices that strategy to
identify the unaware factors and impossible to find out without the input of groups before the
change of the season.

Business Process Models and strategy analysis
Part B:
Open Source Software: The open source software refers to something that can be modified and
shared by the people as the design is accessible publicly. It is needed for the business because the
open source software is a software that is with the source code which anyone can modify, inspect
and enhance.
Comparison Table:
Software Name Set of Characteristics Key Characteristics
Your Virtuoso  Activity Dashboard
 Calendar Management
 Registration
Management
 Reporting and Statistics
 Class Management
 Online Payments
 Instructor
Management
 Recital
Management
 Email Management
 Automated
Scheduling
 Registration
Management
 POS
 Activity Dashboard
 Music Studio
Management
 Automatic Updates
 Auto-Pay

Business Process Models and strategy analysis
 Email Marketing
Jackrabbit  Activity Dashboard
 Activity Tracking
 Attendance Management
 Automatic Notifications
 Calendar Management
 Progress Tracking
 Customizable Reporting
 Data Import/Export
 Records Management
 Registration
Management
 Self Service Portal
 Time and Attendance
Tracking
 Scheduling
 Online Registration
 Class Management
 Repertoire
Management
 Time Clock
Integration
 Billing and
invoicing
 Billing Rate
Management
 Electronic
Payments
 POS
 Registration
Management
 Visitor Registration
 Activity Dashboard
 Website Integration
 Client Portal
 Self Service Portal
 Event Scheduling
 Event Management

Business Process Models and strategy analysis
 Discount
Management
 Calendar
Management
 Event Calendar
TutorCruncher features  Calendar Management
 Learning Management
 Progress Management
 Progress Tracking
 Registration
Management
 Accounting
Management
 Appointing
Scheduling
 Attendance
Tracking
 Automated Emails
 Billing/Invoicing
 Business
Intelligence
 Calendar
Management
 Class Scheduling
 Custom Fields
 Document Storage
 Lesson Booking
 Online Classes
 Online Payments
 Online Pay-outs

Business Process Models and strategy analysis
 Parent / Student
Portal
 Reporting analytics
 Reviews
 SMS Integration
 Tax Calculations
 Third Party
Integration
 Tutor / Client /
Student Profiles
 Tutor-student
Matching
 Website Integration
 Whiteboard
Techworks features  API
 Automatic Notifications
 Calendar Management
 Customizable Reporting
 Data Import/Export
 Self Service Portal
 Time and Attendance
Tracking
 Attendance
Tracking
 Scheduling
 Parent / Student
Portal
 Faculty / Staff
Management
 Student
Information /
Records
 Scheduling

Business Process Models and strategy analysis
 Online registration
 Class Management
 Driver Scheduling
 Independent /
Private
 Appointment
Scheduling
 Online Payments
 Online Classes
 Automatic Grading
 Lesson Notes
 Application
Integration
 Automatic
Notification
 Automatic
Reminders
 Calendar
Management
 Contact Database
 Credit card
Processing
 Custom
Registration Forms

Business Process Models and strategy analysis
 Customer Accounts
 Customisable
Branding
 Customisable
Reporting
 History Tracking
 Invoice Processing
 Multi-location
 Multiple User
Accounts
 QuickBooks
Integration
 Real time Data
 Real time Updates
 Search
Functionality
 SMS Integration
 Timesheets
 Website Integration
 Continuous Backup
 Availability
Management
 PDF Conversion
 Class Scheduling