Operational Management and Business Strategy for Oak Pub's Revival

This presentation analyzes operational management strategies for Oak Pub, focusing on the implementation of new strategies to increase revenue and optimize resource utilization. The presentation highlights key priorities such as new weekend themes and service improvements. It emphasizes the role of operational management in designing new products and services, with a focus on how new designs can improve customer experience and increase sales. The presentation also explores the importance of employee performance and the need for continuous improvement in the operational processes. The conclusion summarizes the importance of correct design and process to boost revenue and suggests changes in operational and management to avoid current mistakes. References include works on operations strategy, business impact, and CRM.

Business operations and
strategy

Cover Content
 INTRODUCTION
 ROLE OF OPERATIONAL MANAGEMENT IN LISTING
KEY PRIORITIES
 SIGNIFICANCE OF DEVELOPING AND IMPLEMENTING
OPERATIONS STRATEGY
 ROLE OF OPERATIONS IN DESIGNING NEW PRODUCTS
AND SERVICES
 JUSTIFICATION ON CHOSEN DESIGN
 CONCLUSION
 REFERENCES

INTRODUCTION
Operational management is the process of designing and
controlling business operations. This is a concept which directly
make a huge impact on revenue and profit of an organisation.
Oak Pub Huddersfield is facing a decline in their business and
they seek help from USC consulting Group who has
specialisation in Operational management consulting. Taking
their assistance will help Oak Pub in overcoming this problem.
This presentation will discuss about development and
implementation of operational strategy. Role of operational
management in finding and analysing priorities will also
become part of this file. Its accountability in designing new
services and products will be included in this presentation.

ROLE OF OPERATIONAL MANAGEMENT
IN LISTING KEY PRIORITIES
 Start new themes on
weekends and festive season
 Increase offerings and
improve service

SIGNIFICANCE OF DEVELOPING AND
IMPLEMENTING OPERATIONS
STRATEGY
 Increase sale
 Assure optimum use of
available resources

ROLE OF OPERATIONS IN DESIGNING
NEW PRODUCTS AND SERVICES
Operational team is basically responsible for improving the
current services. They are accountable for organising events and
making new rules at workplace. New designs will assist this Pub
in attaining their objectives. Operational team has to play an
important role at the time of execution of this designs.

JUSTIFICATION ON CHOSEN DESIGN
New design will put pressure of
performing well on the
employees and they will not
ignore needs of customers at
the time of working in the Oak
Pub. Selling new products will
also help in attracting more
number of consumers.

CONTINUE...
Revenue of this Pub can only be
enhanced if new events are organised
on every weekends and on special
occasions. Customer always seek new
type of entertainment in pub so if they
will get new experience, every time
they visit their, then they will become
permanent customer of Oak Pub.

CONCLUSION
From the above presentation, it can be concluded that using
correct design and process can assist Oak Pub in increasing their
revenue. This organisations has to make some necessary
changes in operational and management so they can avoid the
mistakes which they are committing in present situation on
regular basis.

REFERENCES
 Slack, N., 2015. Operations strategy. John Wiley & Sons, Ltd.
 Lee, J., Cho, H. and Kim, Y.S., 2015. Assessing business impacts of agility
criterion and order allocation strategy in multi-criteria supplier selection. Expert
Systems with Applications. 42(3). pp.1136-1148.
 Bentley, K.A., Omer, T.C. and Sharp, N.Y., 2013. Business strategy, financial
reporting irregularities, and audit effort. Contemporary Accounting Research,
30(2). pp.780-817.
 Wu, S.I. and Lu, C.L., 2012. The relationship between CRM, RM, and business
performance: A study of the hotel industry in Taiwan. International Journal of
Hospitality Management. 31(1). pp.276-285.
 Maté, A., Trujillo, J. and Mylopoulos, J., 2012, November. Conceptualizing and
specifying key performance indicators in business strategy models. In Proceedings
of the 2012 conference of the center for advanced studies on collaborative
research (pp. 102-115). IBM Corp..

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