This report offers a comprehensive overview of business operations, encompassing various aspects such as organizational types (public and private sectors, including sole proprietorships, partnerships, and joint stock organizations), business structures (divisional, functional, and matrix), and an analysis of a specific business, Marks and Spencer, using PESTLE analysis. It highlights the importance of accounting, details the functions of the HR department, and explores key features of employment legislation. The report also covers profit and loss accounts, the stages of team development (forming, storming, norming, performing, and adjourning), team roles, organizational charts, departmental roles, motivational theories (Maslow's hierarchy, Mayo, and Herzberg's two-factor theory), leadership styles, and customer service. The conclusion summarizes the key takeaways, emphasizing the interconnectedness of various business functions and the significance of leadership and employee motivation.
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