Business Studies Education Case Study: Westpac Bank Analysis

This case study focuses on Business Studies education, particularly case-based learning and organizational theories, using Westpac Bank as a practical example. The assignment aligns with the NSW syllabus for Year 11 Business Studies, emphasizing the importance of understanding business in the 21st century. It explores preliminary and HSC outcomes, including internal and external factors, organizational values, and the impact of business studies as a discipline. The study outlines a lesson sequence, assessment tasks, and evaluation methods, highlighting the benefits of group work and interactive sessions. The case study aims to develop students' analytical abilities and pragmatic approaches to real-world business situations, promoting critical thinking and decision-making skills. The study also includes lesson plans and a reflection on the case study's effectiveness in enhancing student learning and engagement. The case study is prepared according to the NSW Business Syllabus stage 6 curriculum (Educationstandards.nsw.edu.au, 2019).

Running Head: - BUSINESS STUDIES EDUCATION
Business Studies Education
Name of the Student:-
Name of the University: -
Author’s Note:-

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Introduction
After the decline of the Soviet, and with the advent of 21st century, several new trends in
organizational sectors can be observed (Cohn.,2016) . With the overgrowing industrialization in
the third world countries, it was became inevitable to re-construct the basic concepts of the
organizational values. Several new theories have been introduced to the industry. Chiefly
emphasizing upon the organizational values and the social approach of a company, these new
trends in business organizations have eventually succeeded in creating an impact on the industry
in most effective way (Drucker,2013). The objective of this case study is to evaluate the
assessment and focus on several aspects of Business Organizational Theories.
Discussion
As been mentioned earlier that this intricate case study intends to focus on the several
aspects of Organizational theories. The recent developments in strategic organizational theories
have succeeded in changing the nitty-gritty of the previously prevailed concept of organizational
theories. Based on the newly upgraded syllabus of the Business Studies department of New
South Wales, several changes have been brought about into the structural analysis of the
organizational theories (Doyle,2018)
A case study on the assigned subject will play a pivotal role in re-shaping the concept of
Business Studies.

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1. Main Assessment Task
Topic Case Study Based Learning
Key Learning Area Importance of Business Studies
Mode of Engagement Group Study
Number Of Lessons 2 sequential, Consecutive Lessons/ 90 Minutes
Class 11
Percentage of Weight 35%
Cases to review 1
Name Of the Organization Westpac Bank
Fig- 1 (Assessment Diagram)
2. Objectives and preliminary/HSC outcome - (According to NSW syllabus, 2010)
The main purpose of the Case Study is to understand the importance of Business Studies.
This case study intends to focus on several aspects of Business Studies
(Educationstandards.nsw.edu.au, 2019). Through an intricate research, this case study will
eventually help the students to understand the concepts of Business Studies.
Objectives
The main objectives of the Case Study are to understand:-
 The Importance of Business Studies in 21st Century

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 The Relevance of Business Studies
 Aspects and components of Business Studies
Preliminary Outcomes
 P1- The Basic understanding of Business-Idea, Concept, History
 P2- Internal and External Factors of Business
 P3- Interdependence of Both way structural analysis
 P4- Organizational Values and organizational Hierarchy
 P5- Business Studies as an individual discipline
 P6- Inter-Discipline and Business studies
HSC Outcomes
 The Students become confident to establish the pertinence of Business Studies
 ‘Business Studies’ as a discipline and its theoretical approach
 The adoptability of Business Studies and its impact on global outlook
 Organizational structure and 21st century Business theory
 Reception and Reflection of Business Studies in and on other disciplines
 Business Operative System in Australia and it’s perspective of Global Outlook
 Interdependence of External factors and their impacts on key organizational
structure.

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Main Assessment Task
The approach to the organizational values often determines the adoptability and
pragmatic outlook of an individual, eventually creating an impact on the organization. A case
study in Business Studies will help a student to understand the importance of case based learning
and how the outcomes should be implemented in managerial theories (Knowles,2013). The main
purpose of the case based learning is to make a student able to analyze a concrete situation,
assess the outcomes, and implement those in the most effective way. The implementation of the
outcomes will eventually lead to a solution that can be a pertinent for an organization. This case
study related to organizational structure and Business Studies will help the students to
understand the nitty-gritty of the corporate world. The intricate study in Business related topic
always enhances the pragmatic approach of the students (Friedlander,2013). Various solution to
a single situation enables a group to resolve an issue in various yet successive attempt. Another
important aim of case study is that it helps to assess the individual ability of a student.
Case Studies
A group students will be asked to carry on an intricate research on the renowned
Australian MNC Westpac, and assess their adoptive measures and operational approaches. This
evaluation shall be based on the qualitative and quantitative data collected by the students
(Keegan,2013). After going through the case study, the students will be able to address these
following questions:-
 What are the most pertinent adoptive managerial strategies?

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 Why it is essential to acquire the managerial skills?
 Evaluation of the key functionary units of a business
 Internal and External factors impacting a business
Importance of Case Studies
The purpose of case studies chiefly reflect two aspects. The first purpose serves as a
better understanding of the theoretical approaches, and the second purpose serves as the
understanding of the case. The theoretical approach to a case study eventually leads to an
emergence of a new theory or re-construction of a prevailing theory (Keegan,2013). On the other
hand understanding a real case increases the analytical ability of the students, eventually leading
them to take a more practical and a-theoretical as well as interpretive approach. According to the
framework developed by the education model, the ideal approach to a subject should be a
collective one. The idea of involving students in group activities like case studies has helped in
developing more participatory approaches of the students. The ideal education system is that
which involves maximum amount of student into its operational part by adopting various
interactive measures. Case Study, being a research based activity involves maximum number of
students, eventually leading to a more effective outcome. This chart below will help to evaluate
the importance of the Case based studies.

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Main Assessment Task
As several new theories have been inducted to the organizational theories, it often gets
difficult to assess the potentiality of a particular theory (Strang,2015). Undertaking a case-
based learning will help a student to understand several aspects of organizational theories.
Apart from getting an idea of the prevailing theories, conducting a case study will help the
student to understand the importance and the pertinence of case base study(Ridder,2017). In
a fast growing industries like this, it has become inevitable to understand the nitty-gritty of
the organizational values.
The main objectives of a case based study is to develop the analytical ability. A concrete
analysis of a concrete situation often helps to make a pertinent decision. Apart from

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analytical abilities an intricate case study based learning will help a student to assess the key
issues, eventually leading him to propose a possible solution. Moreover, assessing a real case
study will help the student to understand that how the operation management works in an
organization and how it confronts with complexities and challenges.
Case Study
Preparation for Case Study
 The subject or the topic of the case study
 The purpose of this case based learning
 The key problems of the topic
 Determining factors of the issue
 Recommendation and the justifications
Before going through the case study, a student should know
Structure and Components of the Case Study
A well-structured Case Study should comprises and abide by the following points:-
Introduction
The introductory paragraph should consisted of a thesis statement and a summary of the
case analysis.
Case background
Two paragraphs discussing background information, relevant facts, and should
demonstrate that good research has been done on the topic

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Conclusion
Briefly state the argument carried out in the case study. To substantiate and justify the
thesis statement one have to state the substantial supporting evidences.
Lesson Sequence and Planning
Business Studies, Stage 6, Topic 2 – Pertinence of Business Studies
The focus of this case study is to understand the importance of Business Study as a
discipline.
TERM ONE Week 7 Week 8 Week 9 Week
10
TOPIC
Business management (35% Indicative Time)
Business studies as a Genre, Importance of Business
Study, Global outlook- inter-discipline and Business
Studies
OUTCOMES P1,P2,P3, P4, P5, P6,
ASSESSMENT
This aforementioned study plan will help to prepare a well-structured syllabus and that will help
the students to understand the relevancy of the subject.
Learning Area: Business Studies
Stage 6
Year - 11 No. Of Student- 30
Topic: 9.2 Preliminary Topic – Business
Management
90 Minutes per Session
Aspects of Business Studies
Syllabus
Outcomes
 Understanding the basic concept of Business studies,- Definition,
History, Perspectives
 Business Study as an interdisciplinary subject
Assessmen Students have to assess any case study on Business Management and

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t Business study to determine the outcome.
Procedure Classroom Organization: Students will sit in groups of 6 and will face the
Whiteboard/teacher
 Attendance (5 minutes)
 Re-vision of the previous class ( 5 minutes)
 Doubt Clearing Session (10 minutes)
 Interactive session with the students. Assessing their idea of
‘Business Studies’ (30 minutes)
 Brain Storming, Word Jumbling (10 minutes)
 Presentation on the key concepts of Business Studies (10 minutes)
 Interactive Q&A session with the students on the presentation(10
minutes)
 Explanatory and conclusive note (10 minutes)
Resources Pen, Paper, Photocopies of the key concepts of Business Studies, Text
Book, Laptops and
Projectors.
Reflection Collective Work. Interdisciplinary discussion, and approach to Business
Studies.
Evaluation Group Work and interactive session leading to a collective approach to
the subject will help the student to understand the key concept of
Business Studies and its pertinence.
Modificatio
n
-Terminology, Connotations,
- Special support to students who are not being able to grasp the
subject Matter.
- Reflective essay on Business Study helps to evaluate the
understanding of the students.

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Summary
The above case study has been prepared according to the NSW Business
Syllabus stage 6 curriculum (Educationstandards.nsw.edu.au, 2019). As been
said earlier Case Study empowers a student to evaluate and assess a said
situation. Moreover an intricate case study always helps a student to develop
inter-personal, as well as intra-personal skills(Tsang,2014). The various
research methods including data analysis (Both quantitative and qualitative)
empowers a student to substantiate his or her research paper
(Roberts,2016). The intriguing thing related to case study is that the
students get to deal with a real problem that eventually enhances his or her
perception of the said problem.
It can be said that the way the students have been trained to evaluate
ac case study, later helps them to present a more pragmatic approach to any
situation (Whittey,2017). The basic idea of conducting an intricate case study
is to enhance the pragmatic and rationale approach of the students. A case
study always needs a collective decision, and cumulative ideas (Elis,2014).
The practice of deducing and evaluating case studies always helps the
students to develop a more analytical power.
Moreover, this case study has been taken into consideration with the full
concern of the students, guardians and school authority. The confidentiality
of the case study has been maintained.

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A case study is conducted through a group. A group always consists of
diverse workforces. The diverse workforce with various socio-cultural
ethnicity often leads to a more rationalistic and pragmatic solution of the
problem. Students from different cultural background often creates an
impact by implementing their various ideas. The cumulative and collective
ideas based on different perceptions often lead to a multiple solution to the
problem. The linear approach to a said problem is then can be replaced by
the multiple solutions.
Often, it can be seen students suffering from ADHD or Autism are not able to
grasp the subject matter. A group study based on case-based lessons often
helps the affected students. Moreover their participation in the collective
decision making process is always intriguing.
It can be concluded that, a well-structured lesson plan always
enhances the chances of getting better results. The agenda of conducting an
intricate case based study is to involve the students in various activities,
eventually leading them to a more pragmatic conclusion. The more the
students are involved, the more various the solutions are. The outcomes
from the case study have always been used as a determinant to a concrete
solution. This case study will help to evaluate the importance of Business
Studies as a discipline. Moreover it can be said that Business Study as an
individual genre has an important role to play in near future. The vehement