The Evolution of Business System Analysis and Communication Impact

This report delves into the evolution of business system analysis, highlighting the critical role of communication in organizational success. It examines how businesses utilize analysts to identify shortcomings, yet often fail to implement their suggestions due to inadequate communication. The study emphasizes the need for direct interaction between analysts and workers, arguing that it fosters clarity, improves productivity, and facilitates better decision-making. The report uses a deductive research approach and descriptive design, drawing on secondary data from journals and articles. It discusses trends in business analysis, the issues arising from poor communication, and the impact of effective communication on various aspects such as employee understanding, increased productivity, and overall business development. The report suggests practical measures like regular meetings and discussions to improve communication and achieve business goals. The report concludes by emphasizing the long-term benefits of clear communication in business analysis, leading to a more efficient and successful organization.

Running head: EVOLUTION OF BUSINESS SYSTEM ANALYSIS
EVOLUTION OF BUSINESS SYSTEM ANALYSIS
Name of the Student
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Author Note

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Executive summary
The study will discussion about the approach to the implication of communication in business
analysis system. The organizations are implementing analysts in the business to identify the
flaw sand drawback of the business however, they are not taking any step to implement the
strategy suggested by the analyst. The study will highlight the factor that communication is
an important part of business analysis. The study will discuss how communication between
the analyst and the workers will help the business to grow. The business is heavily affected
by the approach towards the development strategies and the organization must take effective
measures to maintain it.

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Table of Contents
Introduction:...............................................................................................................................3
Research approaches and methodology:....................................................................................3
Detail description of significant trends:.....................................................................................4
Issues:.....................................................................................................................................4
Justification:...........................................................................................................................5
Impact of the trend on business analysis:...................................................................................5
Reflection on the identified trend:..............................................................................................9
References:...............................................................................................................................11

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Introduction:
The study will discuss about the topic of introducing the method of implementing
communication in business system analysis. The companies are using analysts to understand
the working of the organization in a better way that helps the company to progress in a
positive way however there are issues that are affecting the business analysis method. The
organizations are lacking proper communication among each other (Van Slyke, 2017). They
should have focused on the communication system among the organization and the analyst.
The study will discuss about the proposal of implementing communication in the analysis
system, instead of implementing documentations only.
Research approaches and methodology:
Approach: The research was conducted with an approach of deductive method. The study
was listed from a generalized form to the specific information that has been conducted. The
study has specified on the evolutions and how business analysis has their impact in business.
The study has then narrowed its approach to how the result of the analyst is making a change
in the organization. Thus the study typically states that how the direct communication
impacts the development in the result of the analyst.
Design: the design that was done in this study was descriptive. The study was based on a
general view point and did not emphasize on an accurate result. This type of research does
not give accurate result but describe the need of the situation and how the plan can be
beneficial to the organization (Martin & Nakayama, 2013). The descriptive design helps the
study to be elaborative and generalized in nature. It is easy to describe, however, the
situations can be different for different cases in such cases.
Data collection: the data collection in this study was secondary as the information’s were
taken from journals and articles that had stated how the analysts were unable to reach the

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workers by mere documentation in an organization. The articles and the journals that were
used clearly stated the lack of communication has affecting the organization in many ways.
Detail description of significant trends:
The business system analysis typically defines a process that will identify better scope
for development of the business. Every business organization a spires to develop and find a
better way for expansion in the market. The business organizations are developing new skills
to improve their work condition and get a better position in the market. The companies are
bringing new strategies to develop their analysis skills and find a better way to develop the
business. However, sometimes few issues are neglected by the organization and they must
focus on these issues with a different measure and style. The companies are identifying their
flaws and challenges but they are not following correct measures to improve the situation, or
sometimes their measures are not correct for the company. The companies should make sure
that the techniques they are using are suitable for the company and the implementation of the
plans are correct. The study is highlighting the importance of communicating instead of
documenting requirements in the organization. The companies that have already identified
their flaws and drawbacks in the market are trying to take measures that will help them to
create a better position in the market and help the organization to prosper (Golob et al.,
2013). However they are not taking serious steps to implement them in the organization.
Most of the time the organizations are documenting the information’s that they have acquired
from study and are keeping it as doc files only.
Issues:
The business organizations are hiring BA to analyse the business problems in the
market and the challenges that the company is facing in the society. However, the business
organization are not taking serious steps to implement the steps for the growth and

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sustainability of the business (PATHAK, 2014). The organizations are becoming reluctant
after documenting the issues and writing it down in the system of the company.
Justification:
The companies must change the system of only writing the issues in their system,
instead they should communicate with the workers, stakeholders and every possible member
related to the business to improve the condition and abolish the risk of the company. The BA
will be able to impress the stakeholders. They can ask questions to the workers about the
working of the project and its scope for success (Jianjun & Mingxing, 2013). The oral
interaction with the workers will improve the clarity of the conversation and thus benefit the
society in various ways. It is always important to communicate in an organization to clear the
doubt and misunderstandings in the organization. The effective communication increases the
productivity in the organization. The biggest impact of communication is benefit to the
organization. The work place results to high productivity area and less chaos and
misunderstandings are there. The communication becomes a strong support to the
organization that enhances the scope for the organization to improve (McChesney, 2015). It
has been seen that a clarity in the workplace increases the productivity of the work place and
thus the organization is gaining benefit.
Impact of the trend on business analysis:
The trend typically benefits the important aspects related to the organization. The
business organization is helped by this trend in various ways. The role of a business analysis
is to create a situation that benefits the organization, identify the crisis and flaws of the
business, mark the area of change that will benefit the organization, highlight the drawbacks
of the company. There are many companies who takes the help of the analysts to intercede
between the company and the clients. The analyst finds out the demand of the customer and
informs the company accordingly. The work of an analysts is to identify the need of the

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clients and the company and then interpret them to their desired destination. The information
is placed in such a manner that is beneficial to the society (Grayson & Hodges, 2017). Thus it
is important for the analyst to communicate with the required person in the organization for
development and evolution. The proper communication scope in business has to be
implemented in the business. The impact of this trend will be highly beneficial to the
organization in various ways:
 Proper understanding among the workers – The workers will understand the message
conveyed by the company in a better way. There will be less chance for misconduct and
chaos in the company. The workers will maintain a good relation with each other. The
employees will be well aware of the company faults and drawbacks and can work with
better motivation towards that goal. The workers will get a clarity in the information
conveyed to them which was earlier informed to them by messages.
 Increase in productivity- The workers are well aware of their job role and thus they can
perform their task well, this will increases the production of the worker in the company. The
official are conducting a proper communication and thus the workers are getting aware
about the drawbacks in the company. They can work accordingly and make required
changes in the organization which will automatically improve the production in the
organization (Whittle et al., 2013).
 Way to success- It is very obvious that if the company is working with full clarity in their
system and they are being aware about their faults with full explanation. Thus the workers
are giving their best to the work place and the company is reaching a new height of success.
The company is succeeding not only in their production but also in their internal
management system. The clear communication helps the workers to give their best to the
company thus enhancing the progress and growth of the company.

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 Long run in work life- the work life of the company is extended by a clear and well
maintained staff management system. The employees are satisfied with the treatment
received by them. The company should make sure that the workers are being well treated so
that their interest for the company is retained. The risk for mismanagement or
misunderstanding is reduced in the company. The company can be assured for a long term
business and improve in the future.
 Development in business- The business will be developed automatically if they are using the
skills of proper management system in the process. The clarity between the analyst and the
workers will help then to understand the area of dispute and the scope for development. The
development of the business is completely dependent on the proper analysis and
identification of the flaws and then mending them accordingly (Rui-Bo et al., 2017). There
are many organization who are able to identify the flaws but are unable to mend them as per
the requirement. The development process is thus enhanced by the proper communication
between the analysts and the workers in the company.
 Improvement in quality production- The quality of the performance is automatically
improved if the workers are able to identify and also understand the area of their fault and the
area they can make changes for proper development. The understanding of the flaws helps
the workers to give their best and change the area that re required to be changes. Thus if
proper communication is implemented in the business analysis system then it will benefit the
society in a great way.
The required changes that the company might take to improve their situation are:
 Regular meetings- The regular meeting with the employees will inform them about their
production and required target that is to be filled by the workers. They will get to know how

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much they have to focus on the work life and which area need to be focused more by them.
This also helps the workers to understand the related risk to the organization.
 Weekly report discussion- The weekly report with proper discussion will help the workers
to be guided by the experienced workers who will help them to perform well. The report will
state the current condition of the worker and the country. A discussion or meeting regarding
this will help the workers to understand the reason for their failure or low production.
 Monthly siting with the analysts (one to one basis)- The monthly discussion with the
analyst will help the worker to understand better where they are going wrong. The workers
are generally sent a report or mail informing them about the drawback of the company.
Sometimes many company do not even feel the necessity to share the information with them
also. However, if the workers are informed about their desired changes and performances that
will benefit the company then they will also understand how to implement the step
accordingly. The result will be automatically appealing and beneficial to the company.
Obtaining requirement for the trend:
 A well framed management system- It is important to have a well framed management
system that will conduct the analysis and convey the messages to the workers as per the
requirements.
 A well-organized communication system- There must be a well-organized communications
system to convey the messages to the desired location by the company. This will create a
good relation among the workers and also reduce the scope for conflict (Pearson, 2017).
 Good relation among the workers- The relation among the workers should be strong and
friendly else it will be pointless to inform them about the challenges of the company and the
required changes to be made. The workers should have a good relation and coordinate among
each other (Pearson, 2017).

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 Target for growth and expansion- The target of the company should be towards expansion
and thus they would do the required steps to make the changes that will help them to
improve. The company must follow the suggestions suggested by the analysts to improve the
condition of the company.
Reflection on the identified trend:
I have selected this trend for a very important reason. The importance of
communication is required in every field. I personally prefer this clarity in work life as it
helps to maintain a transparency in every field. The idea of direct communication with the
analyst has help me to improve in my work life in various ways. Thus I would always expect
that the co-workers or the people working in other companies should also be benefitted from
this method. I have faced many live incidents in my life where direct interaction has helped
me to improve the skills in a better way. The system of documentation and records has not
benefitted much the system of reading message and improving the personal skills by every
individual is not possible. However, I strongly belief that if every individual is interacted face
to face and discussed about the result analysed by the analyst can be much more beneficial to
the workers and the company.
On the other hand a well-managed and maintained organization that has a clarity in
their communication will have a high scope for further development and expansion. I have
seen in my life experience that organizations that maintain a well maintained system with
proper communication, they tend to be more successful and productive in nature. The
communication between the workers, stakeholders and the analyst helps them to get a clear
idea about how the business is planning to succeed in nature. The workers are also clearing
their doubt about the duties and responsibilities. The business system analysis will not be
limited to the documentation or noting the flaws of the company. Instead they will be directly

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conveyed to the desired destination with proper communication strategy and use. Thus it is
very important to maintain a proper communication system in every organization to maintain
clarity and build a good relationship among the workers. If the communication between the
business analyst and the workers or the stakeholders are initiated then it will benefit the
organization in many ways. The development, production, performance, progress of the
company is directly related to the communication with the analysts as it helps to understand
the requirement of the company. The workers can then work accordingly and make required
changes that will help the company to improve.