HNC/HND Hospitality: Unit 4 Business Toolkit Report - Carnival UK

This report provides a detailed analysis of the hospitality business toolkit, focusing on key areas essential for success in the hospitality sector. It begins with an introduction highlighting the importance of the hospitality industry and its various components, including customer requirements, worker efficiency, and technological advancements. The report then delves into financial management, covering ledger accounts, trial balances, budgeting, and the evaluation of financial results. Key performance indicators (KPIs) are discussed to assess employee performance and business efficiency. The report further explores the HR life cycle, including recruitment, onboarding, career development, employee recognition, and offboarding, emphasizing the importance of strategic talent management. Performance management plans, legal and ethical considerations, and various functional roles are also examined. The report concludes with a critical analysis of communication methods such as email, one-to-one meetings, and infographics within the hospitality context.

Hospitality Business Toolkit

Introduction
• In the present world, most of the industries are dealing under the hospitality
sector which focuses on every sector by this they can offer high quality of
services.
• It involves in requirement of customers, efficiency of workers, latest and new
technology etc.
• In context of, business toolkit its determine the collection of organisational
functions or practices which is based on the processes and incisive approach.

Ledger accounts and Trial balance
Focuses on the principles, which are given below:
• Budget must be properly established
• Budget should clearly identify
• Effective financial result should compared to budget on regular basis
• Evaluate condition when financial result exceeds the planned budget

Ledger account and Trial balance
Purchase A/C
Date Particular Amount Date Particular Amount
01st Feb To Kate's Kitchen 5001 28th Feb By balance c/d 34553
01st Feb To Harry 29552
Total 34553 Total 34553

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Kate's Kitchen A/C
Date Particular Amount Date Particular Amount
6th Feb To Bank 5001 01st Feb By purchase 5001
Total 5001 Total 5001

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Bank A/C
Date Particular Amount Date Particular Amount
6th Feb By Kate's Kitchen 5001
28th Feb To balance b/d 34553 17th Feb By Harry 29552
Total 34553 Total 34553

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Beverage A/C
Date Particular Amount Date Particular Amount
3rd Feb To sale 11203 28th Feb By balance c/d 42493
10th Feb To sale 8966
22nd Feb To sale 10614
17th Feb To sale 11710
Total 42493 Total 42493

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Sales A/C
Date Particular Amount Date Particular Amount
3rd Feb By Beverage 11203
3rd Feb By Food 1824
10th Feb By Beverage 8996
10th Feb By Food 1687
17th Feb By Food 1611
17th Feb By Beverage 11710
28th Feb To balance b/d 49360 22nd Feb By Beverage 10614
22nd Feb By Food 1715
Total 49360 Total 49360

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Food A/C
Date Particular Amount Date Particular Amount
3rd Feb To sale 1824
10th Feb To sale 1687 28th Feb By balance c/d 6837
22nd Feb To sale 1715
17th Feb To sale 1611
Total 6837 Total 6837

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Meganne A/C
Date Particular Amount Date Particular Amount
14th Feb By Bank 2008
28th Feb To balance b/d 2008
Total 2008 Total 2008

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S. NO Particular Dr. Cr.
1 Purchase A/c 34553
2 Sales A/c 49360
3 Kate's Kitchen
4 Harry 2008
5 Beverage 42493
6 Food 6837
7 Bank 34553
8 Meganne 2008
9 Suspense A/C 30
Total 85891 85921
Trial Balance

Key performance indicators for restaurants
• There are various key performance indicators that evaluate the performance of
employees or workers which shows the key efficiency of business in order to
accomplish their objectives.
• In present world, every firm apply KPI system at all stages for checking the
performance of workers that is very helpful in order to maintain the
productivity of employees.

Various stages of the HR life cycle
• Recruitment:
• On-boarding:
• Career Development
• Employee Recognition
• Off-boarding

Essential of HR life cycle in regards with strategic
talent management
• Increase employee performance
• Employees motivation to attain goals
• Continue with top talent

Performance management plan
• A performance plan can be define in the business firms to keep concentrate on
the activities of every candidate.
• There is a particular script which is designed to reflect on the conversations in
between employee and employer in regards with rude behaviour.

Legislations
• Equality Act, 2010
• Health and safety regulation, 1981

Legal and Ethical
• There are different rules and regulations which are formed by government.
These are required to be followed by the organisation in order to perform
activities effectively.
• These are very necessary legislations for hospitality organisation in order to
accomplish the customer requirement.

Various Functional Roles

Continue…

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Critical analysation
• E-mail: It is very important to communicate with each other through the chat.
• One to One meeting: Within the organisation, meeting takes different places in
regards with the communication which helps in order to take good decision in
achieving goals.
• Infographic: It is based on the graphical presentation of information, ideas,
plans, thoughts that can be passed from leader to group of an individual.

Conclusion
• According to the above mentioned PPT it has been analysed that many firms
dealing under hospitality industry are required to focus on every aspects. It
involves in several stages of HR life-cycle by which strong talented workforce
or employees can be recruited, selected formulated and maintained for higher
goal of an organisation.